Bizkaiko Foru Aldundia
- Company typePrivate
- Founded2009
- HeadquartersBilbao, Spain
- Headcount11–50
- GTM typeB2C
- OfferingServices
Bizkaiko Foru Aldundia firmographics
Firmographics- Name
- Bizkaiko Foru Aldundia
- Legal name
- Zugaztel, M.P., S.A.
- Website
- https://zugaztel.bizkaia.net
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Bizkaiko Foru Aldundia industry classification
Industry- Product category
- Public Administration Services
- NAICS
- Public Administration (92)
- akta.pro primary industry
- Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)
- akta.pro secondary industry
- General Web Portals & Start Pages (BPAMAAAA)
Keywords
Where Bizkaiko Foru Aldundia is headquartered
LocationHeadquarters
- HQ city
- Bilbao
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
Bizkaiko Foru Aldundia business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure
Distribution channels1 record
Marketing channels2 records
Bizkaiko Foru Aldundia product offering
Product offeringCore offering
Bizkaiko Foru Aldundia, through Zugaztel, M.P., S.A., operates the Zugaztel government service portal — a publicly accessible web platform that provides citizens of Biscay province with information and online resources for engaging with provincial administration. The portal supports bilingual navigation (Basque and Spanish), manages cookie consent preferences, and is complemented by an internal information system for government staff.
Product overview
Bizkaiko Foru Aldundia's primary digital offering is the Zugaztel portal — a unified citizen-facing government service platform that provides public access to administrative services, information, and online resources. The organization also maintains an Internal Information System (Barne Informazio Sistema) for staff operations. The Zugaztel portal serves as the main interface for citizen engagement with provincial government services.
Differentiator
Problem solved
Functional benefit
Products and services
- Zugaztel Citizen Service Portal Official government service portal of Bizkaiko Foru Aldundia (Provincial Council of Bizkaia) that provides citizens of Biscay province with public access to administrative services, information, and online resources, including bilingual (Basque/Spanish) navigation and transparency portal integration.
- Zugaztel Transparency Portal Government transparency portal (gardentasuna.bizkaia.eus) that provides public access to transparency information about Bizkaiko Foru Aldundia's operations and administration in compliance with public-sector transparency regulations.
Companies that use Bizkaiko Foru Aldundia
Customer profileSegments1 record
Ideal customer profiles1 record
Bizkaiko Foru Aldundia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Bizkaiko Foru Aldundia partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Bizkaiko Foru Aldundia (Diputación Foral de Bizkaia)coreParent provincial government entity. Zugaztel operates as M.P., S.A. (Sociedad Anónima de participación mayoritariamente pública) under the ownership and governance of Bizkaiko Foru Aldundia.
Recent moves5 records
Expansion highlights2 records
Bizkaiko Foru Aldundia competitors and assessment
Company assessmentBroad incumbents
- Atos: European IT services group with a dedicated public-sector and eGovernment business unit serving national and regional administrations. Comparable as an international incumbent that delivers citizen-facing digital portals and back-office government platforms.
- Tyler Technologies: Large U.S. GovTech vendor offering citizen services, public records, transparency, and back-office software to state and local governments. Comparable as a broad incumbent in the government digital services and transparency software category.
- Indra Sistemas: Large Spanish IT services and defense company with a substantial public-sector practice serving central, regional, and municipal administrations across Spain and Latin America. Comparable as the dominant incumbent that bids for and operates digital service portals that Zugaztel currently runs in-house.
- Capgemini: Global IT services firm with a dedicated public-sector practice delivering digital government, tax, and citizen-services platforms across Europe. Comparable as a broad incumbent that competes for the same kind of citizen-facing portal mandates.
- NTT Data Spain (formerly Everis): Spanish-headquartered IT consultancy (now part of NTT Data) with deep public-sector and eGovernment practice in Spain and Europe. Comparable as a broad incumbent systems integrator that competes for the same provincial and municipal digital service mandates.
- T-Systems: Deutsche Telekom's enterprise IT arm with extensive German and European public-sector client base, including state and regional government digital services. Comparable as a broad incumbent operating eGovernment infrastructure for sub-national administrations.
Emerging players
- Granicus: US-headquartered GovTech SaaS provider of citizen engagement, digital communications, and records/transparency platforms for U.S. state and local governments. Comparable as a specialist digital-platform vendor for public administration transparency and citizen services.
- OpenGov: U.S. GovTech SaaS provider serving state and local governments with budgeting, procurement, and civic-engagement software. Comparable as an emerging specialist in modernizing public-administration digital workflows.
- Civio: Spain-based civic-tech nonprofit focused on government transparency, open data, and public-interest journalism. Comparable as a smaller, mission-driven actor addressing the same transparency and citizen-information domain as Zugaztel's transparency portal.
Direct peers
- Red.es: Spanish public entity under the Ministry of Economic Affairs and Digital Transformation that drives digital transformation, broadband, and eGovernment service portals nationally. Directly comparable as a publicly-owned digital-services operator for public administrations, operating at national scale where Zugaztel operates at provincial scale.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Bizkaiko Foru Aldundia social profiles
Digital presenceBizkaiko Foru Aldundia compliance and trust
Trust signalCompliance2 records
Bizkaiko Foru Aldundia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bizkaiko Foru Aldundia leadership team
Management profileNumber of profiles
Bizkaiko Foru Aldundia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bizkaiko Foru Aldundia M&A and investment
M&A and investmentM&A
Investments42 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bizkaiko Foru Aldundia
What does Bizkaiko Foru Aldundia do?
Bizkaiko Foru Aldundia, through Zugaztel, M.P., S.A., operates the Zugaztel government service portal — a publicly accessible web platform that provides citizens of Biscay province with information and online resources for engaging with provincial administration. The portal supports bilingual navigation (Basque and Spanish), manages cookie consent preferences, and is complemented by an internal information system for government staff.
Is Bizkaiko Foru Aldundia a public or private company?
Bizkaiko Foru Aldundia is a private company. It is classified as state government owned and is currently operating.
When was Bizkaiko Foru Aldundia founded?
Bizkaiko Foru Aldundia was founded in 2009. It employs 11 to 50 people.
Where is Bizkaiko Foru Aldundia based?
Bizkaiko Foru Aldundia is headquartered in Bilbao, Spain, in the Europe region.
Who are Bizkaiko Foru Aldundia's main competitors?
Broad incumbents on record are Atos, Tyler Technologies, Indra Sistemas, Capgemini, NTT Data Spain (formerly Everis) and T-Systems. Emerging players are Granicus, OpenGov and Civio. Red.es is listed as a direct peer.
Does Bizkaiko Foru Aldundia have an API?
No public API is recorded for Bizkaiko Foru Aldundia.
What industry is Bizkaiko Foru Aldundia in?
Bizkaiko Foru Aldundia's product category is Public Administration Services. Its primary akta.pro industry code is BPAIAAAE, Government Digital Service & eGovernment (Service Delivery, IDs, Portals), with a secondary code of BPAMAAAA, General Web Portals & Start Pages. Its NAICS code is 92.