Newark & Sherwood District Council

What Newark & Sherwood District Council does

Newark & Sherwood District Council is a statutory local government authority in Nottinghamshire, England, serving the residents, businesses, and communities of the Newark and Sherwood district. The council delivers the full range of district-level public services including council tax and benefits administration, social housing and homelessness prevention, planning and building control, waste collection and recycling, environmental health, community safety (including a newly opened dedicated CCTV control room), licensing, parking, and parks and leisure services. Service delivery runs through multiple channels: the MyNS resident portal and main website, Castle House customer service centre in Newark, the Ollerton Advice Centre, a telephone contact centre, Puzzel-powered web chat, and in-person services.

The council's commercial activity is largely non-commercial — funding flows from council tax, retained business rates, and central government grants rather than market-priced sales. Recent capital inflows include a £45 million Local Regeneration Fund programme, £25 million Levelling Up Fund for the Southern Link Road, £20 million for Sherwood regeneration, and a £19.5 million Pride in Place Programme for Newark town — collectively more than £70 million in grant funding secured. These are driving major infrastructure and regeneration projects including Newark Castle Gatehouse restoration (expected to add 17,000 annual visitors), Ollerton town centre redevelopment, and the new Southern Link Road connecting the A1 to the A46. Technology stack consists of standard civic infrastructure — a resident self-service portal, CMS, CRM, GovDelivery newsletters, Puzzel web chat, and assorted service delivery platforms — with no proprietary AI/ML systems disclosed.

The council is currently navigating the UK Government's Local Government Reorganisation (LGR) process, which is restructuring councils across Nottingham and Nottinghamshire into new unitary authorities — a structural event that could materially alter the council's future scale and scope. Operational leadership is political: Councillor Paul Peacock serves as Leader, Councillor David Moore as Chair (elected May 2026), and Councillor Debbie Darby as Vice-Chair. Headcount sits in the 251–500 band. Recent recognitions include the DAHA Bronze Standard for domestic abuse housing support (2026) and a positive independent Corporate Peer Review.

Name

Newark & Sherwood District Council

Legal name

Newark and Sherwood District Council

Website

https://newark-sherwooddc.gov.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

251–500 employees

Short description

Newark & Sherwood District Council is a UK statutory local government authority delivering council tax, housing, planning, waste, environmental, and community safety services to residents, businesses, and community groups across the Newark and Sherwood district in Nottinghamshire, funded through taxation and central government grants.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Civic and Social Organizations (81341), Services to Buildings and Dwellings (5617)

SIC

Real Estate Operators (No Developers) & Lessors (6510), Operators Of Apartment Buildings (6513), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Parks, Recreation & Cultural Services (BPAIACAI), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Local government services
• Council tax administration
• Waste collection services
• Housing allocation
• Planning permission services

Headquarters

HQ city

Newark

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D, Marketing or Sales

Revenue model

1. Council Tax: Property-based local taxation charged to residents and businesses within the district, with discounts and exemptions available for certain categories.
2. Government Grants: Central government funding including Local Regeneration Fund (£45M), Levelling Up Fund, Towns Fund, and various专项 grants for specific programs.
3. Business Rates: Levied on commercial properties within the district, collected on behalf of government.
4. Fees and Charges: Planning application fees, licensing fees, parking charges, housing rents, and various service charges for council services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Newark and Sherwood District Council is a statutory local government authority that delivers a comprehensive suite of resident-facing public services across the Newark and Sherwood district in Nottinghamshire. Its core offerings include council tax billing and collection, housing allocation and tenancy management, benefits and financial support administration, domestic and commercial waste and recycling collection, planning application and building control services, business licensing, environmental health and community safety (including a dedicated CCTV control room), parks and leisure provision, regeneration programme delivery, and tourism promotion via the Visit Newark and Sherwood website. Services are accessed by residents, businesses and visitors through digital channels (council website, MyNS portal, web chat), telephone contact centre and two physical service centres (Castle House, Newark and Ollerton Advice Centre).

Product overview

Newark & Sherwood District Council provides a comprehensive suite of local government services delivered through its digital platform. The primary customer-facing product is the MyNS resident portal, which provides access to core services including council tax management, benefits applications, waste and recycling services, housing services, planning applications, and business licensing. Additional digital services include a dedicated tourism website (Visit Newark and Sherwood), resident engagement through the Resident Panel, safety services through a new CCTV control room, and community programmes like the Rebel Rangers interactive trail. The council operates under a platform service model where residents can access multiple interconnected services through a single portal, with complementary specialized services like regeneration projects, parks and leisure facilities, and community safety initiatives.

Differentiator

Problem solved

Functional benefit

Products and services

• MyNS Resident Portal Digital self-service portal allowing residents to check bin collection days, book bulky waste collections, report street cleaning issues, access council tax information and submit tailored service requests based on their address and area.
• Council Tax Services Online services for council tax payments, checking tax bands, informing the council of moves, claiming discounts and exemptions, and e-billing for residents and businesses in the district.
• Benefits and Financial Support Application services for benefits, money and debt advice, and reporting changes in circumstances for residents requiring financial support.
• Bins, Waste and Recycling Services including garden waste collections, checking bin collection days, bulky waste collections, reporting missed collections, and the forthcoming food waste collection pilot.
• Housing Services Council housing applications, tenancy services, homelessness support and landlord services delivered to residents of the Newark and Sherwood district.
• Planning and Building Control Planning permission applications, street naming and numbering, local land charges, and building control services for property developers, homeowners and applicants.
• Community and Environment Services Services covering pollution, fixed penalty notices, noise complaints, animal-related issues, community safety, climate change initiatives, and emergency response for residents.
• Parks, Leisure and Culture Access to parks, nature reserves, green spaces, sports activities and facilities across the Newark and Sherwood district.
• Business and Licensing Business support, business rates management, business finance, licence applications, and health and safety services for local businesses operating in the district.
• Parking, Streets and Transport Car parks, road and street licences, road maintenance, and vehicle MOT services for residents, businesses and visitors.
• Regeneration Programme Regeneration projects and schemes across Newark and Sherwood including Newark Castle Gatehouse restoration, Ollerton town centre redevelopment, 32 Stodman Street development and Newark Market Place improvements.
• CCTV Control Room Centralised CCTV monitoring and incident response capability covering the Newark and Sherwood district, working in partnership with Nottinghamshire Police to strengthen community safety.
• Visit Newark and Sherwood Tourism Website Official tourism website for the Newark and Sherwood district, providing information on heritage sites, attractions, accommodation and visitor experiences across the East Midlands destination.
• Rebel Rangers Interactive Trail Interactive family trail for children aged 5–14 encouraging exploration of regional attractions, heritage sites and green spaces with digital badges and prizes, promoted jointly across Newark and Sherwood, Bassetlaw and Bolsover.

Quantifiable outcome

• £70M+ in grants secured for district regeneration and improvement
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered minor and core.

• 3GSminorStrategic or Co-development PartnerEnvironmental enforcement partnership launched to strengthen efforts to keep local streets, parks and public spaces clean and safe. 3GS provides enforcement services for environmental crimes including dog fouling, littering, and fly-tipping.
• Ollerton and Boughton Town CouncilcoreStrategic or Co-development PartnerKey regeneration partner for Ollerton town centre transformation. Joint delivery of new public sector hub, library, cinema, and residential/retail development.
• Nottinghamshire County CouncilcoreStrategic or Co-development PartnerStrategic partner for library services, education (Ollerton library included in regeneration), highways, and other county-level services. Collaborates on Local Government Reorganisation proposals.
• Johal PLCcoreStrategic or Co-development PartnerOwner of the Forest Centre in Ollerton, key private sector partner in the Ollerton regeneration project. Jointly delivering town centre transformation.
• Historic EnglandcoreStrategic or Co-development PartnerPartner in Newark Town Centre Masterplan development alongside architects Allies and Morrison. Provides heritage expertise and guidance on conservation areas.
• Allies and MorrisoncoreImplementation/ SI/ Consulting PartnerArchitectural firm commissioned to develop Newark Town Centre Masterplan in partnership with Historic England and the District Council.
• Nottinghamshire PolicecoreStrategic or Co-development PartnerLong-standing partnership on community safety, CCTV control room operations, anti-social behaviour enforcement, knife crime initiatives (Knife Angel), and injunctions against individuals.
• Nottinghamshire Police and Crime CommissionerminorStrategic or Co-development PartnerFunded CCTV control room and bleed kit installations through Situational Crime Prevention Fund. Supports public safety initiatives across the district.
• Harworth Group plcminorStrategic or Co-development PartnerRegeneration and strategic land developer contributing Section 106 funding for community facilities including Edwinstowe Cricket Club improvements and solar panels.
• Cookies CrusadersminorStrategic or Co-development PartnerCommunity initiative founded following the murder of James 'Cookie' Cook, working with the council to install bleed control kits across Newark in memory of James.
• Keep Britain TidyminorChannel Partner/ Reseller/ DistributorEnvironmental charity administering the Chewing Gum Task Force grant funding for gum clean-up initiatives in the district.
• FiveDinners.comminorStrategic or Co-development PartnerPartnership with TV chef Theo Michaels' meal planning platform to provide free premium memberships to Newark and Sherwood residents supporting family health and budget management.
• West Notts CollegeminorStrategic or Co-development PartnerEducational partner for IT for the Terrified digital skills workshops, providing training expertise to help adults build confidence with essential digital skills.
• Social Action HubminorStrategic or Co-development PartnerCommunity partner in IT for the Terrified digital inclusion initiative, helping bridge the digital divide for local adults.
• Odeon and Newark Town CouncilminorStrategic or Co-development PartnerLocal partners supporting installation of emergency bleed kits at Odeon cinema and town centre phone box location.
• Bassetlaw District CouncilminorStrategic or Co-development PartnerRegional partner in Rebel Rangers family adventure trail campaign, working together with Bolsover District Council and Nottinghamshire County Council to promote tourism across Nottinghamshire and Derbyshire.
• Bolsover District CouncilminorStrategic or Co-development PartnerRegional partner in Rebel Rangers family adventure trail campaign, collaborating to showcase heritage attractions and green spaces across the region.
• RSPBminorStrategic or Co-development PartnerConservation partner for Major Oak heritage site at Sherwood Forest. Manages the Major Oak and provides updates on its condition.
• Urban Edge ArchitectureminorImplementation/ SI/ Consulting PartnerLandscape architecture firm engaged for Newark Castle gardens redesign, balancing accessibility requirements with conservation of HE Milner's beloved flowerbeds.
• The Domestic Abuse Housing Alliance (DAHA)minorStrategic or Co-development PartnerAccreditation body for housing associations and local authorities on domestic abuse housing support. Awarded DAHA Bronze Standard to the council.

Scale indicators12 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Bolsover District Council: Neighbouring Derbyshire/Nottinghamshire border district council and Rebel Rangers partner. Provides identical statutory local government services and faces similar rural/urban service delivery challenges.
• Bassetlaw District Council: Neighbouring Nottinghamshire district council and confirmed partner in the Rebel Rangers tourism trail. Directly comparable as another English district council providing the same statutory services to its residents.
• Broxtowe Borough Council: Neighbouring Nottinghamshire borough council with comparable suburban and rural service areas. Participates in the same Nottinghamshire LGR consultation and provides the same statutory local authority functions.
• Newark Town Council: Town council within the Newark and Sherwood district, working alongside the district council on local services and regeneration. Directly comparable as a tier of local government operating within the same geographic area.
• Rushcliffe Borough Council: Neighbouring Nottinghamshire local authority serving a similar mix of market towns and rural areas. Comparable in statutory responsibilities, council tax base, and partnership structures within the Nottinghamshire authorities group.
• South Kesteven District Council: Neighbouring Lincolnshire/Nottinghamshire border district council with comparable market town and rural profile. Provides the same range of statutory local government services and faces similar regeneration opportunities.
• Ashfield District Council: Neighbouring Nottinghamshire district council providing the same statutory local government services. Comparable in scale, service portfolio, and political structure as another mid-sized Nottinghamshire district.
• Gedling Borough Council: Neighbouring Nottinghamshire borough council with similar population scale and service mix. Directly comparable as a Nottinghamshire local authority undergoing similar LGR consultation.
• Mansfield District Council: Neighbouring Nottinghamshire district council serving a similar urban-rural mix in the same county. Directly comparable in statutory services, scale, and participation in county-wide LGR discussions.

Regional players

• West Lindsey District Council: East Midlands district council in neighbouring Lincolnshire with similar rural-urban demographic profile and service delivery challenges. Comparable in scale and statutory responsibilities as a regional peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NSDCHousingServices
• Xx.com/NSDCouncil

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Newark & Sherwood District Council