E-Serve
E-Serve is an Egyptian state-owned enterprise providing digital transformation and IT infrastructure services to government ministries, delivering national-scale projects including digitized schools serving 2M+ students and citizen service portals.
- Company typePrivate
- Founded2017
- HeadquartersNasr City, Egypt
- Headcount51–100
- GTM typeB2B
- OfferingServices
What E-Serve does
E-Serve (شركة مصر للخدمات الحكومية التكنولوجية / Egypt Government Technology Services Company) is a state-owned enterprise founded in 2017 and headquartered in New Cairo, Egypt, operating as the dedicated technology services arm of the Egyptian government. The company delivers end-to-end digital transformation services across four flagship national programs: the National Education Development Project (المشروع القومي لتطوير التعليم), which has digitized 2,000+ schools and 34,000+ classrooms serving 2M+ students and teachers; the Egyptian Umrah Portal (بوابة العمرة المصرية); the Digital Converter Project (مشروع المحول الرقمي); and the Egypt Services Project (مشروع خدمات مصر). Its mandate is explicitly tied to Egypt Vision 2030, positioning it as the central executor of national digital government infrastructure.
E-Serve firmographics
Firmographics- Name
- E-Serve
- Legal name
- شركة مصر للخدمات التكنولوجية الحكومية (Egypt Government Technology Services Company)
- Website
- https://eserve.com.eg
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- E-Serve is an Egyptian state-owned enterprise providing digital transformation and IT infrastructure services to government ministries, delivering national-scale projects including digitized schools serving 2M+ students and citizen service portals.
- Ownership category
- akta.pro rank
E-Serve industry classification
Industry- Product category
- Government IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- IT Managed Services for Campus Operations (Service Desk, Endpoint, Network Ops) (EDAEALAE)
- akta.pro secondary industry
- Enterprise Architecture & IT Operating Model (BPAHAEAB)
Keywords
Where E-Serve is headquartered
LocationHeadquarters
- HQ city
- Nasr City
- HQ country
- Egypt
- HQ region
- Africa
Offices1 record
Markets served
E-Serve business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure
Revenue model
- Government IT Services Contracts: E-Serve generates revenue through long-term government contracts for IT infrastructure development, operation, and maintenance services. The company builds technology infrastructure and then operates and maintains it to ensure continuous service delivery to government entities and citizens.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
E-Serve product offering
Product offeringCore offering
E-Serve is an Egyptian state-owned enterprise that provides IT consulting, IT operations and support, and application development and maintenance services to government ministries and public agencies. The company builds, operates, and maintains the IT infrastructure underpinning Egypt's national digital transformation strategy, and has delivered national-scale platforms such as the Egyptian Umrah Portal, the National Education Development Project, the Digital Converter Project, and the Egypt Services Project.
Product overview
E-Serve (M Egypt Government Technology Services Company) is a government-owned technology services company that provides comprehensive digital transformation solutions for the Egyptian government. The company operates as a single integrated service provider offering IT consulting, operations and support, and application development services across multiple national projects. The portfolio includes four major initiatives: the Egyptian Umrah Portal, Digital Converter Project, National Education Development Project, and Egypt Services Project. The company is responsible for building, operating, and maintaining digital infrastructure and services as part of Egypt's 2030 Vision for digital government services.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Consulting Services
Quantifiable outcome
- 2,000+ government secondary schools digitized with full IT infrastructure
- +3 more outcomes
Companies that use E-Serve
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles1 record
E-Serve technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
E-Serve partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Ministry of Education and Technical Education (وزارة التربية والتعليم)coreE-Serve collaborates with the Ministry of Education to implement the National Education Development Project, building IT infrastructure for government secondary schools. This partnership is central to Egypt Vision 2030 and represents one of E-Serve's largest national initiatives, serving 2 million+ students and teachers across 2,000+ schools.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
E-Serve competitors and assessment
Company assessmentBroad incumbents
- NEC Corporation: Japanese IT and networking vendor with extensive public-sector and government solutions portfolio, including national-scale digital infrastructure. Comparable as an incumbent providing end-to-end government IT services.
- Tata Consultancy Services (TCS): Global IT services, consulting, and business process outsourcing firm with deep government and public-sector digital transformation engagements. Comparable as a large-scale systems integrator and managed services provider for public-sector clients.
- DXC Technology: Global IT services company providing application development, cloud, cybersecurity, and managed services, with significant public-sector exposure. Comparable as a broad IT services incumbent serving government clients.
- Indra Sistemas: Spanish IT services and defense systems company with substantial government and public-sector digital transformation business. Comparable as an incumbent SI specializing in citizen-facing government platforms and IT operations.
- Atos: Global IT services and digital transformation provider with a large public-sector/government practice. Comparable as a broad incumbent delivering IT managed services and digital transformation to government clients at scale.
- Infosys: Global IT services and consulting firm with established public-sector and government digital transformation practices. Comparable as a large-scale SI delivering application development and managed services.
- Capgemini: Global IT services and consulting firm with a strong public-sector digital transformation practice. Comparable as a broad incumbent providing IT consulting, application development, and managed services to government clients.
Regional players
- Fawry: Leading Egyptian digital payments and government services platform. Comparable as a domestic Egyptian digital infrastructure provider, though Fawry is privately held and operates in payments rather than education/government IT services.
Direct peers
- eFinance Investment Group: Egyptian government-backed digital payments and financial inclusion company that builds and operates national-scale government technology infrastructure. Most direct peer as both are state-aligned Egyptian digital transformation platforms; eFinance was also an early investor/partner in E-Serve.
Emerging players
- Minsait (Indra): Indra's digital transformation and IT services unit focused on public sector, energy, and telecom. Comparable as a specialist SI for citizen-services platforms and government digital modernization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
E-Serve social profiles
Digital presenceE-Serve financial estimates
Financial estimateRevenue estimate
Valuation estimate
E-Serve leadership team
Management profileNumber of profiles
E-Serve funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
E-Serve M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about E-Serve
What does E-Serve do?
E-Serve is an Egyptian state-owned enterprise that provides IT consulting, IT operations and support, and application development and maintenance services to government ministries and public agencies. The company builds, operates, and maintains the IT infrastructure underpinning Egypt's national digital transformation strategy, and has delivered national-scale platforms such as the Egyptian Umrah Portal, the National Education Development Project, the Digital Converter Project, and the Egypt Services Project.
Is E-Serve a public or private company?
E-Serve is a private company. It is classified as state government owned and is currently operating.
When was E-Serve founded?
E-Serve was founded in 2017. It employs 51 to 100 people.
Where is E-Serve based?
E-Serve is headquartered in Nasr City, Egypt, in the Africa region.
How does E-Serve make money?
One revenue line is on record: government IT Services Contracts.
Who are E-Serve's main competitors?
Broad incumbents on record are NEC Corporation, Tata Consultancy Services (TCS), DXC Technology, Indra Sistemas, Atos, Infosys and Capgemini. Fawry is listed as a regional player. eFinance Investment Group is listed as a direct peer. Minsait (Indra) is listed as an emerging player.
Does E-Serve have an API?
No public API is recorded for E-Serve.
What industry is E-Serve in?
E-Serve's product category is Government IT Services. Its primary akta.pro industry code is EDAEALAE, IT Managed Services for Campus Operations (Service Desk, Endpoint, Network Ops), with a secondary code of BPAHAEAB, Enterprise Architecture & IT Operating Model. Its NAICS code is 541513 and its SIC code is 7370.