National Centre for Domestic Violence
NCDV is a UK Community Interest Company that provides free emergency civil injunction services — primarily non-molestation and occupation orders — to domestic abuse victims across England and Wales, funded by donations, process serving, and its sister legal services company.
- Company typePrivate
- Founded2002
- HeadquartersGuildford, United Kingdom
- Headcount51–100
- GTM typeB2C
- OfferingServices
What National Centre for Domestic Violence does
NCDV (legal entity: Centre for Domestic Abuse and Violence CIC) is a UK Community Interest Company headquartered in Guildford, Surrey, that provides free emergency civil injunction services — primarily non-molestation and occupation orders — to victims and survivors of domestic abuse across England and Wales. Founded in 2002 by Dr Steve Connor OBE as the London Centre for Domestic Violence and rebranded nationally in 2006, NCDV operates a referral-led model in which police forces, domestic abuse charities (Refuge, Women's Aid), citizens' advice bureaux, housing associations, employers, and unions channel victims into its service via online form, phone, text, email, or native mobile applications (iOS, Android, Windows). Its core technology includes a 'Refer Direct' online referral system with a stated next-working-day contact protocol, integration with the police ASSIST database, and a nationwide panel of approximately 60 solicitors. NCDV works with 8 of the 13 women's prisons in England and reports helping secure around 30% of all non-molestation and occupation orders in its markets.
The organisation became a CIC in 2021 and does not receive government funding. Its revenue model is hybrid: public donations, corporate sponsorship, charitable foundation funds, legacy bequests, fixed-fee process serving, and fee-generating services routed through its 2017 sister company National Legal Service. Note that in 2018 NCDV discontinued a prior practice of charging solicitors for court document compilation following regulatory advice. Headcount is 51–100, scaled across partnerships, training delivery (15,000+ professionals trained annually), and a 15-person core pro bono team supported by 12 annual law student interns.
National Centre for Domestic Violence firmographics
Firmographics- Name
- National Centre for Domestic Violence
- Legal name
- Centre for Domestic Abuse and Violence CIC
- Website
- https://ncdv.org.uk
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- NCDV is a UK Community Interest Company that provides free emergency civil injunction services — primarily non-molestation and occupation orders — to domestic abuse victims across England and Wales, funded by donations, process serving, and its sister legal services company.
- Ownership category
- akta.pro rank
National Centre for Domestic Violence industry classification
Industry- Product category
- Legal Aid & Domestic Violence Services
- NAICS
- All Other Legal Services (541199)
- SIC
- Services-Legal Services (8111)
- akta.pro primary industry
- Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)
- akta.pro secondary industries
- Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF), Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG)
Keywords
Where National Centre for Domestic Violence is headquartered
LocationHeadquarters
- HQ city
- Guildford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
National Centre for Domestic Violence business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Document preparation fees to solicitors: NCDV compiles court application documents for solicitors and charges them for this service. This work would normally take a solicitor 4-5 hours and NCDV charges less than it would cost solicitors to do it themselves - cost effective for solicitors and helps speed up court applications.
- Donations and fundraising: Public donations, corporate sponsorship, charitable foundation funds, money raised through fundraising events, legacy funds (bequests in wills), and fundraising appeals. NCDV is a Community Interest Company (CIC) and does not receive government funding.
- Process Serving Service: Fixed fee process serving for legal document delivery
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free emergency injunction service for domestic abuse victims |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
National Centre for Domestic Violence product offering
Product offeringCore offering
NCDV provides a free emergency injunction service to victims and survivors of domestic abuse in England and Wales, helping them obtain Non-Molestation Orders, Occupation Orders, and Domestic Abuse Protection Orders regardless of financial situation, ethnicity, gender, or sexuality. The service operates through an online and offline referral system connecting victims to a pro bono team and a panel of approximately 60 solicitors, with next-working-day contact protocol. The organisation also offers fixed-fee process serving for legal document delivery and free training programmes for police, agencies, employers, and union representatives.
Differentiator
Problem solved
Functional benefit
Products and services
- Emergency Civil Injunction Service Free emergency injunction service helping domestic abuse victims in England and Wales obtain Non-Molestation Orders, Occupation Orders, and Domestic Abuse Protection Orders. Aims for next-working-day contact after referral with orders often issued quickly; provided free regardless of financial situation, ethnicity, gender or sexuality.
- Pro Bono Legal Service Free pro bono legal service delivered by a panel of approximately 60 solicitors across England and Wales, supported by NCDV's pro bono team (15 staff members and 12 law student interns recruited annually). Provides court bundle preparation, witness statement assistance, and litigants-in-person support to domestic abuse victims.
- Fixed Fee Process Serving Fixed-fee process serving service for legal document delivery to respondents in domestic abuse injunction cases; a separately charged professional service distinct from the free injunction service.
Quantifiable outcome
- 4,484 victims/survivors helped through pro bono service in 2024
- +3 more outcomes
Companies that use National Centre for Domestic Violence
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
National Centre for Domestic Violence technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
National Centre for Domestic Violence partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- RefugecoreNCDV works in close partnership with Refuge, a leading domestic abuse charity, to help victims obtain speedy protection. Refuge is one of the key support agencies NCDV collaborates with alongside police and solicitors.
- Women's AidcoreNCDV works with Women's Aid, a national domestic abuse charity, as part of their network of support agencies to help victims access legal protection and other services.
- National Legal ServicecoreRelated company created in 2017 to provide legal resources for NCDV clients. NCDV collaborates with National Legal Service to offer more professional, quicker service and allow development of additional support services outside of NCDV.
- Keith Fraser (Chair of Youth Justice Board)coreKeith Fraser serves as NCDV's Official Expert Advisor, providing specialist knowledge on legal, policy, and practice developments. He is also a long-time supporter who previously offered advice and direction around keeping focus on victim-survivor perspective.
- National Union of Professional Foster Carers (NUPFC)minorNUPFC, the first government approved and certified trade union for supporting and protecting foster carers, has affiliated to NCDV. NUPFC works with foster carers responsible for children removed from families due to domestic abuse.
- Women's Prisons (England)coreNCDV works in partnership with 8 of the 13 women's prisons in England. Together with Head of Family Law at National Legal Service, NCDV aims to support women in prison to obtain protective court injunctions so they are protected from their abuser upon release.
- Solicitors PanelcoreNCDV works with approximately 60 panel solicitors across England and Wales who handle cases on behalf of victims. The Solicitors Panel enables NCDV to cover nearly the whole of England and Wales.
- Police Forces (England and Wales)coreNCDV works in close partnership with police forces throughout England and Wales to help victims obtain speedy protection through emergency injunctions. Police are major referral source for the organisation.
Scale indicators7 records
Recent moves10 records
Expansion highlights5 records
National Centre for Domestic Violence competitors and assessment
Company assessmentDirect peers
- Citizens Advice: National advice network that is both a major referral source to NCDV and a provider of overlapping legal advice and signposting services for domestic abuse victims across England and Wales.
- Women's Aid: National federation of domestic abuse services in England; NCDV works directly with Women's Aid as a referral partner and the two organizations jointly support victims seeking civil protection orders and broader services.
- Refuge: UK's largest domestic abuse charity providing refuge accommodation and support; NCDV explicitly partners with Refuge and the two organizations jointly serve domestic abuse victims in England, with overlapping referral pathways.
- Law Centres Network: Federation of not-for-profit law centres providing free legal advice and representation, including in family law and domestic abuse; serves a similar client base of financially ineligible or excluded victims.
- Rights of Women: UK charity providing specialist legal advice to women on family law, including domestic abuse; directly competes for the same legal-aid-eligible victim population that NCDV serves with emergency injunctions.
- National Legal Service: Sister company of NCDV created in 2017 to provide direct paid legal resources to NCDV clients; offers fee-based legal representation that complements NCDV's free pro bono injunction service.
Emerging players
- Respect: UK charity running the Respect Phoneline and perpetrator programmes; complements NCDV's victim-focused injunction service with intervention work that often precedes or follows civil protection orders.
- Galop: UK charity supporting LGBT+ victims of domestic abuse; overlapping client base and mission with NCDV, and a potential referral partner or competitor within specialist segments of the domestic abuse population.
- ManKind Initiative: UK charity supporting male victims of domestic abuse — a segment NCDV is actively expanding into (11% of referrals); overlapping mission and potential partnership or competitive overlap for the male victim cohort.
Others
- HM Courts & Tribunals Service: UK government body that administers the courts where NCDV files emergency injunctions; as the institutional counterparty processing all non-molestation, occupation, and DAPO orders, it is a structural partner/enabler rather than a competitor.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
National Centre for Domestic Violence social profiles
Digital presenceNational Centre for Domestic Violence financial estimates
Financial estimateRevenue estimate
Valuation estimate
National Centre for Domestic Violence leadership team
Management profileNumber of profiles
Profiles6 records
National Centre for Domestic Violence funding detail
Funding detailFunding overview
Funding rounds
Investors
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National Centre for Domestic Violence M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about National Centre for Domestic Violence
What does National Centre for Domestic Violence do?
NCDV provides a free emergency injunction service to victims and survivors of domestic abuse in England and Wales, helping them obtain Non-Molestation Orders, Occupation Orders, and Domestic Abuse Protection Orders regardless of financial situation, ethnicity, gender, or sexuality. The service operates through an online and offline referral system connecting victims to a pro bono team and a panel of approximately 60 solicitors, with next-working-day contact protocol. The organisation also offers fixed-fee process serving for legal document delivery and free training programmes for police, agencies, employers, and union representatives.
Is National Centre for Domestic Violence a public or private company?
National Centre for Domestic Violence is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was National Centre for Domestic Violence founded?
National Centre for Domestic Violence was founded in 2002. It employs 51 to 100 people.
Where is National Centre for Domestic Violence based?
National Centre for Domestic Violence is headquartered in Guildford, United Kingdom, in the Europe region.
How does National Centre for Domestic Violence make money?
Three revenue lines are on record. Document preparation fees to solicitors are the primary driver. The others are donations and fundraising and process Serving Service.
Who are National Centre for Domestic Violence's main competitors?
Direct peers on record are Citizens Advice, Women's Aid, Refuge, Law Centres Network, Rights of Women and National Legal Service. Emerging players are Respect, Galop and ManKind Initiative. HM Courts & Tribunals Service is listed as an others.
Does National Centre for Domestic Violence have an API?
No public API is recorded for National Centre for Domestic Violence.
What industry is National Centre for Domestic Violence in?
National Centre for Domestic Violence's product category is Legal Aid & Domestic Violence Services. Its primary akta.pro industry code is BPADADAH, Protection Services (GBV, Child Protection, Legal Aid), with a secondary code of BPADAHAF, Protection Services (GBV, Child Protection, Safeguarding). Its NAICS code is 541199 and its SIC code is 8111.