Swansea Women's Aid

Name

Swansea Women's Aid

Legal name

Swansea Women's Aid

Website

https://swanseawomensaid.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Domestic Abuse Support Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Child and Youth Services (62411), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF), Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Domestic abuse support
• Refuge accommodation
• Women's charity services
• Victim advocacy
• Sexual exploitation support

Headquarters

HQ city

Swansea

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations: Swansea Women's Aid receives donations through PayPal and QR code payments. Donations fund safe housing, support programs, and emergency assistance for women and children affected by domestic abuse.
2. Fundraising Events: The organization hosts and participates in fundraising events including community fundraising activities, Marina Market collections, and other events to generate unrestricted income for services.
3. Free Wills Campaign: Partnership with local solicitors allows individuals to create basic wills free of charge, with optional voluntary donations to Swansea Women's Aid as legacy giving.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Swansea Women's Aid provides specialist, women-only support services for survivors of domestic abuse and sexual violence in Swansea and the wider Swansea Bay region. The core offering comprises secure refuge accommodation and four community safe houses, the SWAN Project for women affected by sexual exploitation, the CHYPS service for children and young people aged 5–17 affected by abuse, and the DAISE project delivering confidential emotional and practical support including counseling and group programmes such as the Freedom Programme, Own My Life, and Recovery Toolkit. All services are delivered free of charge and accessed through a 24/7 crisis helpline, drop-in, professional referrals, and community outreach.

Product overview

Swansea Women's Aid offers a coordinated suite of specialist services for women and children affected by violence against women, domestic abuse, and sexual violence (VAWDASV). The core offering comprises Supported Housing/Refuge accommodation with four community safe houses; the SWAN Project for sexual exploitation support; CHYPS for children and young people aged 5-17; and DAISE providing information, support and empowerment services including counselling and group programmes. These services are complemented by workshops and drop-in services including survivor-led coffee mornings. All services are coordinated through a central phone line (01792 644683) and operate as an integrated support network rather than discrete standalone products.

Differentiator

Problem solved

Functional benefit

Brands

• SWAN (Support, Wellbeing, Advocacy and Enablement) Project: Project supporting women who are or are at risk of sexual exploitation, providing practical and emotional support.
• CHYPS (Children and Young People's Service)
• DAISE (Domestic Abuse, Information, Support and Empowerment)

Products and services

• Refuge & Safe House Accommodation Secure temporary accommodation for women and children escaping domestic abuse, including four community safe houses with additional security features for larger families. Includes practical and emotional support and access to health, budgeting, and benefits services.
• SWAN (Support, Wellbeing, Advocacy and Enablement) Project Specialist support for women who are, or are at risk of, sexual exploitation, delivered through 1:1 appointments, city-centre evening outreach alongside local agencies, and crisis support. Includes personal safety advice, advocacy, help reporting crimes to police, and signposting to housing, mental health, and drug/alcohol services.
• CHYPS (Children and Young People's Service) Support for children and young people aged 5-17 who have been affected by domestic abuse, delivered through 1:1 support sessions, STAR club group activities, and healthy-relationship workshops in schools and youth services. Accepts referrals from professionals, parents, and guardians.
• DAISE (Domestic Abuse, Information, Support and Empowerment) Confidential emotional and practical support for women experiencing or who have experienced domestic abuse, including counseling and group programmes such as the Freedom Programme, Own My Life, and Recovery Toolkit. Includes two drop-in sessions per week at the Swansea Domestic Abuse One Stop Shop.
• 24/7 Crisis Helpline Round-the-clock telephone crisis support line (01792 644683) providing immediate support, guidance, safety planning, and access to all services including refuge accommodation for women and children in danger.
• Workshops & Drop-in Services Safe spaces for learning, connecting, and healing, including survivor-led coffee mornings, confidence-building workshops, creative activities, and self-care sessions for women affected by domestic abuse.

Quantifiable outcome

• Survivor-led coffee mornings provide confidence-building workshops, creative activities, and self-care sessions for women affected by domestic abuse.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Seren Môr NetworkcoreStrategic or Co-development PartnerThe Seren Môr Network consists of five specialist VAWDASV (Violence Against Women, Domestic Abuse and Sexual Violence) partner agencies operating across the Swansea Bay region: BAWSO, New Pathways, Stori, Swansea Women's Aid, and Thrive Domestic Abuse Services. The network's purpose is to strengthen, sustain, develop and protect VAWDASV services across the region through shared best practices, collective action, and mutual respect.
• Welsh Women's AidcoreStrategic or Co-development PartnerSwansea Women's Aid works with Welsh Women's Aid to represent the interests of children and young people, raise awareness of the situation of women and children experiencing VAWDASV, inform campaigning and lobbying, and bring about positive change in policy, practice and service delivery.
• Graham Evans & Partners SolicitorsminorGTM or Marketing PartnerPartnership with Graham Evans & Partners as part of the Free Wills Campaign, allowing individuals to have a basic Will written free of charge with optional voluntary donations to Swansea Women's Aid.
• Redkite SolicitorsminorGTM or Marketing PartnerPartnership with Redkite Solicitors as part of the Free Wills Campaign, allowing individuals to have a basic Will written free of charge with optional voluntary donations to Swansea Women's Aid.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Stori (formerly Kalimba): Specialist therapeutic service for adults who have experienced childhood sexual abuse in Wales. Co-member of the Seren Môr Network with Swansea Women's Aid, contributing complementary specialist provision in the same regional VAWDASV ecosystem.
• Thrive Domestic Abuse Services: Specialist VAWDASV agency operating in Neath Port Talbot and Swansea. Co-member of the Seren Môr Network with Swansea Women's Aid, providing overlapping refuge, advocacy, and community-based services in adjacent Welsh local authorities.
• New Pathways: Specialist VAWDASV and sexual violence support provider covering mid and south Wales. Co-member of the Seren Môr Network alongside Swansea Women's Aid, offering directly comparable refuge, counselling, and ISVA services.
• BAWSO: Black Association of Women Step Out — a specialist VAWDASV agency operating across Wales with a focus on Black and minority ethnic women. Co-member of the Seren Môr Network with Swansea Women's Aid and serves an overlapping survivor population in the Swansea Bay region.

Broad incumbents

• Refuge: UK-wide charity providing specialist services for women and children escaping domestic abuse. Comparable in service model (refuge, advocacy, helpline) and beneficiary population, but operates at a national scale far beyond Swansea Women's Aid's regional footprint.
• Women's Aid Federation of England: National federation of approximately 180 domestic abuse services in England. Provides the closest cross-border sector comparator for service design, even though Swansea Women's Aid sits in the Welsh VAWDASV framework.
• Welsh Women's Aid: National federation representing specialist VAWDASV services across Wales. Directly comparable as a sector peer and explicitly named strategic partner of Swansea Women's Aid; sets national standards and represents the network in Welsh Government advocacy.

Regional players

• Scottish Women's Aid: Federation of 36 Scottish domestic abuse services. Operates in a different national legislative regime (Scotland) but is directly comparable as a sector-scoped federation providing refuge, advocacy, and policy advocacy for women and children.

Others

• SafeLives: UK-wide charity focused on ending domestic abuse through data, training, and best-practice support for frontline services. Comparable as an ecosystem partner rather than a direct service competitor; coordinates with local Welsh providers including Swansea Women's Aid.
• Respect: UK charity working with perpetrators, male victims, and young people using violence in relationships. Distinct from Swansea Women's Aid's women-only focus but operates in the same VAWDASV sector and is a common sector comparator for funding and policy advocacy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SwanseaWA

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swansea Women's Aid