City of San Bernardino , CA
The City of San Bernardino is a chartered municipal government, founded in 1810, that delivers public services including public safety, parks, libraries, permitting, and infrastructure to its residents, local businesses, and visitors within San Bernardino County, California, funded by taxes and fees under a $329 million FY 2026-27 budget.
- Company typePublic
- Founded1810
- HeadquartersSan Bernardino, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What City of San Bernardino , CA does
The City of San Bernardino is a chartered municipal government entity, founded in 1810 and operating under a council-manager form of government, headquartered at Vanir Tower, 290 North D Street, San Bernardino, California. It serves residents, local businesses, and visitors within its incorporated jurisdiction in San Bernardino County and the broader Inland Empire region, delivering essential public services including public safety, parks and recreation, library services, animal services, infrastructure maintenance, permitting, and community development programs. The City is governed by an elected City Council and is funded through property taxes, sales taxes, business license fees, service fees, and federal and state allocations, with an adopted FY 2026-27 budget of $329 million.
The City's core digital products include the SB Access Online (Virtual City Hall) portal — a CivicPlus-powered self-service platform for permits, business registration, records requests, and service requests — the SB Direct general information and issue-reporting line, and the Go SBCity mobile application for citizen-initiated service requests such as illegal dumping, graffiti, and pothole reporting. Service delivery is multi-channel, combining the in-person City Information Center at Vanir Tower (counter hours Monday-Thursday 7:30 am-5 pm, Friday 7:30 am-4 pm), four library branches, parks and recreation facilities, the Certified Farmers Market, and these digital channels. Distribution is direct-to-citizen within a single fixed geographic market, with no commercial pricing model and no reliance on third-party resellers.
The City is not a private-sector entity and has no parent company, subsidiaries, or shareholders; it operates as an independent chartered municipality. Recent strategic actions include adoption of the $329 million FY 2026-27 budget, release of the Draft 2050 General Plan and Downtown Specific Plan for public comment (deadline July 31, 2026), a $1.15 million federal disaster preparedness grant, release of proposed Charter Amendments for governance review, and the implementation of new fireworks safety rules and penalties.
City of San Bernardino , CA firmographics
Firmographics- Name
- City of San Bernardino , CA
- Legal name
- City of San Bernardino
- Website
- https://ci.san-bernardino.ca.us
- Company type
- Public
- Founded year
- 1810
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The City of San Bernardino is a chartered municipal government, founded in 1810, that delivers public services including public safety, parks, libraries, permitting, and infrastructure to its residents, local businesses, and visitors within San Bernardino County, California, funded by taxes and fees under a $329 million FY 2026-27 budget.
- Ownership category
- akta.pro rank
City of San Bernardino , CA industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Executive Offices (921110), Justice, Public Order, and Safety Activities (922), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Parks, Recreation & Cultural Services (BPAIACAI), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Economic Development & Business Licensing (Local) (BPAIACAN), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)
Keywords
Where City of San Bernardino , CA is headquartered
LocationHeadquarters
- HQ city
- San Bernardino
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
City of San Bernardino , CA business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Municipal Revenue: The city generates revenue through property taxes, sales taxes, business licenses, fees for services, and federal/state funding allocations. The 2026-27 fiscal year budget totals $329 million, focusing on fiscal stability, safety, infrastructure, and quality of life.
- Federal Funding: The city receives federal disaster preparedness funds, such as the $1.15 million grant for emergency power systems for water supplies and traffic signals during outages.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
City of San Bernardino , CA product offering
Product offeringCore offering
The City of San Bernardino is a chartered municipal government providing essential public services to residents and businesses within its jurisdiction. Core offerings include public safety, parks and recreation, library services, animal services, business licensing and permitting, infrastructure maintenance, homeless solutions, and community development programs. The City delivers these services through in-person counters, the SB Access Online Virtual City Hall portal, mobile applications, and physical facilities such as libraries and parks.
Product overview
The City of San Bernardino operates a civic engagement portal (Official Website) as its primary digital product, offering residents access to municipal services through multiple channels. The core digital offerings include SB Access Online (Virtual City Hall) for remote service transactions and SB Direct for general information and issue reporting. The website integrates news feeds, event calendars, meeting agendas, job postings, development resources, and various community services including parks, recreation, library programs, and animal services. The portfolio functions as a unified civic services platform rather than a modular product architecture.
Differentiator
Problem solved
Functional benefit
Brands
- Go SBCity: Mobile application for submitting service requests, reporting city-related issues, illegal dumping, graffiti removal, and potholes
Products and services
- SB Access Online (Virtual City Hall)
Companies that use City of San Bernardino , CA
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
City of San Bernardino , CA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
City of San Bernardino , CA partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
City of San Bernardino , CA competitors and assessment
Company assessmentOthers
- CivicPlus: Vendor that powers the City's website platform and integrated services portal; relevant as an enabling technology provider shaping the City's digital service delivery roadmap rather than a direct municipal competitor.
Broad incumbents
- City of Anaheim, CA: Larger California charter city with council-manager governance, similar mix of municipal services, and additional tourism-driven economic development demands analogous to San Bernardino's regional role.
- City of Long Beach, CA: Larger California charter city with a council-manager government that offers a broader portfolio (including its own utility operations), providing a benchmark for what a scaled-up Inland Empire city could evolve into.
- City of Stockton, CA: California charter city that has navigated major municipal financial distress, making it a relevant comparator for the fiscal stability focus highlighted in San Bernardino's FY 2026-27 budget priorities.
Direct peers
- City of Fontana, CA: Adjacent San Bernardino County charter city of comparable size with similar council-manager governance and the same mix of municipal services, permitting, parks/recreation, and infrastructure obligations.
- City of Ontario, CA: San Bernardino County charter city with overlapping demographics and a comparable operating footprint including public safety, permitting, parks, libraries, and a major commercial airport driving economic development.
- City of Rancho Cucamonga, CA: Inland Empire charter city providing the same bundle of municipal services and operating under a comparable council-manager structure with active economic development programs.
- City of Riverside, CA: California charter city operating under a council-manager form of government in the Inland Empire, providing a comparable portfolio of public safety, parks, libraries, permitting, and economic development services to a similar residential population.
Regional players
- City of Victorville, CA: High Desert San Bernardino County charter city with similar demographics, infrastructure renewal pressures, and reliance on sales tax and grant revenue for municipal services.
- City of Redlands, CA: Smaller neighboring San Bernardino County charter city offering a comparable municipal services portfolio, useful as a smaller-scale peer for operating cost benchmarking.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
City of San Bernardino , CA social profiles
Digital presenceCity of San Bernardino , CA financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of San Bernardino , CA leadership team
Management profileNumber of profiles
City of San Bernardino , CA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of San Bernardino , CA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of San Bernardino , CA
What does City of San Bernardino , CA do?
The City of San Bernardino is a chartered municipal government providing essential public services to residents and businesses within its jurisdiction. Core offerings include public safety, parks and recreation, library services, animal services, business licensing and permitting, infrastructure maintenance, homeless solutions, and community development programs. The City delivers these services through in-person counters, the SB Access Online Virtual City Hall portal, mobile applications, and physical facilities such as libraries and parks.
Is City of San Bernardino , CA a public or private company?
City of San Bernardino , CA is a public company. It is classified as state government owned and is currently operating.
When was City of San Bernardino , CA founded?
City of San Bernardino , CA was founded in 1810. It employs 101 to 250 people.
Where is City of San Bernardino , CA based?
City of San Bernardino , CA is headquartered in San Bernardino, United States, in the North America region.
How does City of San Bernardino , CA make money?
Two revenue lines are on record. Municipal Revenue is the primary driver. The others are federal Funding.
Who are City of San Bernardino , CA's main competitors?
CivicPlus is listed as an others. Broad incumbents are City of Anaheim, CA, City of Long Beach, CA and City of Stockton, CA. Direct peers are City of Fontana, CA, City of Ontario, CA, City of Rancho Cucamonga, CA and City of Riverside, CA. Regional players are City of Victorville, CA and City of Redlands, CA.
Does City of San Bernardino , CA have an API?
No public API is recorded for City of San Bernardino , CA.
What industry is City of San Bernardino , CA in?
City of San Bernardino , CA's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAB, City Clerk/Records, Elections & Civic Engagement. Its NAICS code is 921110.