Canberra Metro Operations

Name

Canberra Metro Operations

Legal name

Canberra Metro Operations

Website

https://cmet.com.au

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Urban Light Rail Transit Services

NAICS

Urban Transit Systems (48511), Rail Transportation (482)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Metro/Subway Operators (THAIABAA)

Keywords

• Light rail operations
• Public transit services
• Urban rail transit
• Passenger transport operations
• Light rail maintenance

Headquarters

HQ city

Australian Capital Territory

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Contract Operations: CMET is part of the Canberra Metro Consortium contracted by the ACT Government to operate and maintain the Light Rail network for a period of 20 years. Revenue is generated through this government service contract.
2. Passenger Fares: Revenue collected through MyWay+ ticketing system from passengers using the Light Rail service, managed in conjunction with Transport Canberra.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Canberra Metro Operations (CMET) operates and maintains Canberra's Light Rail Stage 1 network under a 20-year contract with the ACT Government. The company runs 19 CAF Urbos 3 Series Light Rail Vehicles across 14 stops on a 12km corridor connecting Gungahlin Place to Alinga Street in the City, providing scheduled passenger transit services with peak frequencies of every 5-6 minutes.

Product overview

Canberra Metro Operations (CMET) operates as the contracted operator and maintainer of Canberra's Light Rail Stage 1, functioning as a single unified transit service rather than a platform-plus-modules architecture. The core offering consists of light rail vehicle operations along a 12km route with 14 stops from Gungahlin Place to Alinga Street, supported by a fleet of 19 CAF Urbos 3 Series LRVs. Supporting services include the MyWay+ ticketing system (provided by Transport Canberra), on-board passenger amenities, and real-time journey planning through Transport Canberra's platforms. The company operates as part of the Canberra Metro Consortium under a 20-year contract with the ACT Government, with strategic partnerships including UGL, John Holland, and CAF for vehicle supply and maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

• Light Rail Operations Scheduled light rail passenger service along a 12km route with 14 stops from Gungahlin Place to Alinga Street, City. Services run with frequencies ranging from every 5 minutes during peak hours (7am-9:30am and 3:30pm-6:30pm weekdays) to every 15 minutes off-peak, from early morning to late evening. Targeted at daily commuters, students, event-goers, and general public transit users in the Canberra region.
• Light Rail Vehicles (LRVs) Fleet of 19 Urbos 3 Series LRVs manufactured by Construcciones y Auxiliar de Ferrocarriles (CAF) in Spain. Each vehicle is 32.966m long with 5 bidirectional carriages, 100% low floor design, climate controlled, and has capacity for 66 seated and approximately 207 total passengers including 4 dedicated wheelchair spaces. Powered by overhead wires through pantograph system with planned retrofit capability for wire-free running.
• Light Rail Stops 14 light rail stops distributed along the route: Gungahlin Place, Manning Clark North, Mapleton Avenue, Nullarbor Avenue, Well Station Drive, Sandford Street, EPIC & Racecourse, Phillip Avenue, Swinden Street, Dickson Interchange, Macarthur Avenue, Ipima Street, Elouera Street, and Alinga Street City. Facilities include canopies, seating, ramp accessibility, Platform Validators, Ticket Vending Machines, water fountains at major stops, and Emergency Help Points.
• MyWay+ Ticketing System Transport Canberra's next-generation ticketing system supporting tap on/off payments via physical Mastercard/Visa cards, digital cards on smartphones/watches, MyWay+ passes, and physical MyWay+ travel cards. MyWay+ is provided and managed by Transport Canberra; CMET refers customers to Transport Canberra for ticketing, fares, and multi-modal journey planning.
• On-Board Passenger Services On-board passenger amenities including wheelchair access and 4 dedicated spaces per LRV, 4 marked bike racks, CCTV security, 10 emergency help buttons near doors, priority seating (12 red seats), and electronic passenger information displays with next-stop announcements.

Quantifiable outcome

• Travel time: 24 minutes from Gungahlin to City
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• UGLcoreImplementation/ SI/ Consulting PartnerUGL is part of the Canberra Metro Consortium, providing operations and maintenance services for the Light Rail network alongside John Holland. UGL is responsible for day-to-day operational management of the system.
• John HollandcoreImplementation/ SI/ Consulting PartnerJohn Holland is part of the Canberra Metro Consortium together with UGL, contracted by the ACT Government to operate and maintain the Light Rail network for 20 years.
• CAF (Construcciones y Auxiliar de Ferrocarriles)coreTechnology or IntegrationCAF supplies and maintains the 19 Urbos 3 Series Light Rail Vehicles. CAF has supplied railway rolling stock to transit operators globally including Sydney and Newcastle. The LRVs are designed for eventual retrofit of wireless capability for Stage 2.
• CPB ContractorsminorStrategic or Co-development PartnerCPB Contractors was responsible for design and construction of the Light Rail Stage 1 infrastructure.
• Transport CanberracoreStrategic or Co-development PartnerTransport Canberra manages fare information, ticketing systems (MyWay+), journey planning integration, and connects Light Rail services with bus networks. CMET refers customers to Transport Canberra for ticketing, fares, and multi-modal journey planning.

Scale indicators8 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Adelaide Metro (Adelaide Tram): Adelaide Metro operates the Adelaide tram network (Glenelg line and extensions). It is a comparable Australian urban light rail / tram operating entity, although operated directly by a government agency rather than a private consortium.
• Transdev Australasia: Transdev operates the Sydney CBD and South East Light Rail and previously operated the Newcastle Light Rail. It is a directly comparable light rail operating peer with similar PPP/government-contract structures to CMET.
• Transit Systems Australia: Transit Systems operates bus and ferry services under government contracts in several Australian jurisdictions, including Sydney and Perth. Comparable as a private multi-modal operator under long-term Australian government franchise agreements, although not light rail.
• Keolis Downer: Keolis Downer operates the Gold Coast Light Rail (Stage 1 and ongoing extensions), as well as several Australian tram and bus networks. It is the closest direct comparable in terms of operating light rail under a long-term government PPP contract in Australia.
• Yarra Trams: Yarra Trams operates the world's largest tram network in Melbourne under a Victorian government franchise. Comparable as a long-term contracted tram/light rail operator in Australia with similar vehicle, network, and ticketing characteristics to CMET.

Others

• John Holland: John Holland is one of CMET's two core consortium partners and a major Australian rail infrastructure contractor. Comparable as a transit infrastructure delivery and maintenance peer and key counterpart in CMET's value chain.
• UGL: UGL is one of CMET's two core consortium partners (alongside John Holland) responsible for day-to-day operations and maintenance of the Light Rail network. Comparable as an adjacent rail services and maintenance provider in the Australian market.
• CAF (Construcciones y Auxiliar de Ferrocarriles): CAF is CMET's LRV supplier and maintainer and a global tier-1 rolling-stock manufacturer. Comparable as a strategic supplier to CMET and an adjacent player in the light rail ecosystem, supplying multiple Australian operators.

Broad incumbents

• Metro Trains Melbourne: Metro Trains operates Melbourne's metropolitan heavy-rail network under a government franchise. Comparable as a long-term Australian urban rail operator with similar franchise/contract model, but focused on heavy rail rather than light rail.
• Sydney Trains: Sydney Trains operates Sydney's urban rail network under a Transport for NSW franchise. It is a comparable Australian urban rail operator at much greater scale, but with the same broad category of contracted urban passenger rail operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CanberraMetroLightRail
• LinkedInlinkedin.com/company/canberra-metro-operations-cmet
• Instagraminstagram.com/canberrametrolightrail

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Canberra Metro Operations