CAPCA

What CAPCA does

CAPCA (Community Action Program CAPCA) is a private nonprofit 501(c)(3) Community Action Agency headquartered in Conway, Arkansas, that delivers wrap-around social services to low-income individuals and families across 8 Arkansas counties and 1 Louisiana parish. Founded in 1965, the agency operates a tripartite-governed service network comprising 16+ physical sites including Head Start/Early Head Start centers, Migrant & Seasonal Head Start centers, the Conway Emergency Shelter (36 beds), USDA commodity distribution points, and support offices delivering case management, utility assistance (LIHEAP), nutrition, rapid rehousing, and youth financial literacy programs.

The organization's core technology footprint is minimal, centered on case management systems for tracking participant progress and service delivery, with website and hosting outsourced to AceOne Technologies. There is no proprietary software product, no AI/ML capability, and no technology licensing model. The offering is human-delivered social services, not software.

CAPCA's revenue model is grant-dependent and subsidy-funded. Federal grants from ACF (Head Start/Early Head Start, requiring a 20% match), HUD (HOME ARP), USDA (commodities), the Arkansas Energy Office (LIHEAP), and the Community Services Block Grant form the primary funding base. Approximately $2 million must be raised annually in matching funds, donations, and volunteer time to satisfy grant requirements. Supplemental revenue comes from individual donations, Amazon Wishlist in-kind giving, and the Kroger Community Rewards affiliate program. All services are provided at no cost to participants meeting federal poverty eligibility thresholds (typically ≤125% of federal poverty level). GTM is community-led: outreach via Facebook, Project Homeless Connect annual event, community resource directories, and inter-agency referrals from Red Cross, Office of Child Support Enforcement, and other social service partners.

Name

CAPCA

Legal name

Community Action Program CAPCA

Website

https://capcainc.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

51–100 employees

Short description

CAPCA is a Conway, Arkansas-based 501(c)(3) Community Action Agency founded in 1965 that delivers federally-funded Head Start, emergency shelter, LIHEAP utility assistance, and nutrition programs to low-income individuals across 8 Arkansas counties and 1 Louisiana parish.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Child Care Services (62441), Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Community Food Services (62421)

SIC

Services-Child Day Care Services (8351), Services-Social Services (8300)

akta.pro primary industry

Head Start & Public Pre-K Programs (EDACABAK)

akta.pro secondary industry

Early Head Start & Publicly Funded Infant/Toddler Programs (EDACAGAH)

Keywords

• Early childhood education
• Emergency shelter services
• Utility assistance programs
• Homelessness prevention services
• Community action agency

Headquarters

HQ city

Conway

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Federal Grants: Primary revenue from federal programs including Head Start/Early Head Start grants, LIHEAP (Low-Income Home Energy Assistance Program), HOME ARP for homelessness prevention, Community Services Block Grant, and Emergency Solutions Grant
2. Donations and Matching Contributions: Donations from individuals and organizations. Head Start grants require 20% match and Emergency Solutions Grant requires 100% match. CAPCA must raise approximately $2 Million annually to meet matching requirements through volunteer time, donated supplies, services, or funds
3. Kroger Community Rewards: Kroger donates to CAPCA based on community members' shopping activity when they link their Kroger card to the organization

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

CAPCA operates a Community Action Agency delivering wrap-around social services to low-income individuals and families across central Arkansas and Louisiana. Programs include Head Start / Early Head Start childhood education (ages 6 weeks to 5 years), a 36-bed overnight emergency shelter, LIHEAP utility assistance, USDA nutrition distribution, HOME ARP rapid rehousing and homelessness prevention, and Community Services Block Grant case management. All services are provided at no cost to eligible participants meeting income-based eligibility thresholds, funded primarily through federal grants and donations.

Product overview

CAPCA is a private nonprofit 501(c)(3) Community Action Agency providing wrap-around social services to low-income individuals and families across central Arkansas and Tangipahoa Parish, Louisiana. The organization operates as a collection of interconnected social service programs rather than a unified software product. Core programs include Head Start/Early Head Start (early childhood education for ages 6 weeks to 5 years), Conway Emergency Shelter (36-bed overnight facility), Utility Assistance through LIHEAP, and Nutrition Services via USDA commodities. Additional programs include HOME ARP (homelessness prevention), Project Homeless Connect, REALL youth education, Student Market, Cooking Matters, and Community Services Block Grant. These programs are coordinated through a network of support offices and center locations across eight counties/parishes, with donations and volunteer programs helping meet federal grant matching requirements of approximately $2 million annually.

Differentiator

Problem solved

Functional benefit

Products and services

• Head Start Comprehensive early childhood education program for children ages 6 weeks to 5 years, including parenting education, health services, nutrition education, and family support, delivered to income-eligible families.
• Early Head Start Infant and toddler childcare program for children up to age 3 and pregnant women, available in Arkansas, Lincoln and Lonoke Counties.
• Migrant and Seasonal Head Start Head Start services for migrant and seasonal agricultural workers' children ages 6 weeks to 5 years, available in White County, Desha County, and Tangipahoa Parish, Louisiana.
• Conway Emergency Shelter Overnight emergency shelter for adults 18 and older with 36 beds (24 men, 12 women), providing showers, laundry, computer access, case management, and meals.
• Utility Assistance (LIHEAP) Low-Income Home Energy Assistance Program providing Regular, Crisis, and Assurance 16 assistance to help low-income households with electric, natural gas, and propane energy costs.
• Nutrition Services (USDA/TEFAP Commodity Distribution) Monthly distribution of USDA/TEFAP government surplus canned and packaged foods to eligible households, with one box per household per month plus emergency food boxes twice yearly.
• HOME ARP (Rapid Rehousing and Homelessness Prevention) Homeless and at-risk assistance program providing Rapid Rehousing and Homelessness Prevention services with intensive case management to help households obtain and maintain permanent housing.
• Project Homeless Connect Annual free event in Conway providing health screenings, dental/vision/foot care, flu shots, resource referrals, shoes, employment assistance, housing information, and more to homeless individuals and families.
• REALL (Reality Enrichment and Life Lessons) Youth life simulation program challenging adolescents to think critically about how choices made in youth affect adulthood, teaching financial literacy and life competencies.
• Student Market Faulkner County program providing K-12 students facing food insecurity with breakfast, lunch, and snacks during summer months (June and July).
• Cooking Matters Nutrition education program providing resources to help parents and caregivers develop skills for shopping and cooking healthy foods on a budget.
• Community Services Block Grant (Transition Out of Poverty) Case management program providing education and services to households at or below 125% of federal poverty guidelines, with emergency and direct services including housing, medication, transportation, and employment assistance.

Quantifiable outcome

• Over 20,000 individuals served in 2023
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered minor and core.

• Kroger Community RewardsminorGTM or Marketing PartnerKroger Community Rewards program allows shoppers to link their Kroger card to CAPCA, with Kroger donating a portion of qualifying purchases back to the organization based on community members' shopping activity.
• Amazon Wishlist ProgramminorGTM or Marketing PartnerAmazon Wishlists established for each CAPCA program location allowing donors to purchase and ship essential supplies directly to support Head Start centers, emergency shelter, and other programs.
• Red CrossminorImplementation/ SI/ Consulting PartnerRed Cross vouchers accepted as proof of emergency for disaster/emergency assistance eligibility determination.
• USDA (United States Department of Agriculture)coreOthersUSDA commodity food program distributing government surplus foods to eligible households. Operates under federal civil rights law and USDA regulations.
• Arkansas Energy Office (AEO)coreOthersAdministers LIHEAP (Low-Income Home Energy Assistance Program) in partnership with CAPCA as local affiliate. AEO receives authorization to verify utility account information and use application data for reporting and evaluation.
• HUD (Housing and Urban Development)coreOthersFunding source for HOME ARP homelessness prevention and rapid rehousing programs. Sets income guidelines for homelessness prevention services.
• Federal Head Start Program (ACF)coreOthersPrimary federal funder for Head Start and Early Head Start programs. Requires 20% match in volunteer time, donations, or funds.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Others

• National Community Action Partnership: National umbrella organization representing all Community Action Agencies including CAPCA; relevant as an industry association that influences federal funding policy and peer benchmarking.
• United Way of Central Arkansas: Regional funder and convener addressing poverty-related needs in CAPCA's service area; comparable as a nonprofit serving the same low-income population through partnerships and grant-making.

Emerging players

• Arkansas Hunger Relief Alliance: Statewide coalition addressing food insecurity; overlaps with CAPCA's USDA commodity distribution and Student Market but does not provide direct Head Start or shelter services.

Direct peers

• East Arkansas Planning and Development District: Regional Community Action Agency administering federal anti-poverty programs (Head Start, LIHEAP, CSBG) across eastern Arkansas counties with similar tripartite board governance.
• Southeast Arkansas Economic Development District: Arkansas-based Community Action Agency providing Head Start, housing assistance, and emergency services in a region that overlaps with some of CAPCA's Desha County operations.
• Central Arkansas Development Council: Another Arkansas Community Action Agency delivering Head Start, LIHEAP, CSBG, and emergency services across central Arkansas counties, directly overlapping with CAPCA's service region.
• Mid-Delta Community Action Agency: Arkansas CAA delivering Head Start, emergency assistance, and self-sufficiency programs to low-income families with a comparable operational model.
• Community Action Program for Central Arkansas (CAPCA) sibling: White River Planning and Development District: Community Action Agency serving north-central Arkansas with the same federal program portfolio (Head Start, LIHEAP, weatherization, CSBG) and similar organizational structure as CAPCA.

Broad incumbents

• Volunteers of America Arkansas: National nonprofit with Arkansas operations providing emergency shelter, supportive housing, and case management; competes with CAPCA's Conway Emergency Shelter and HOME ARP programs.

Regional players

• Catholic Charities of Arkansas: Faith-based nonprofit providing emergency assistance, housing support, and case management across Arkansas; overlaps with CAPCA on emergency shelter and anti-poverty services but with a broader statewide footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/capcapage
• Xx.com/capcainc

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAPCA