ABS Autoherstel

What ABS Autoherstel does

ABS Autoherstel is a Netherlands-wide cooperative network of independently owned vehicle damage repair franchise locations, formed on 26 October 1998 by 27 founding repairers and headquartered at the Service Center in Bodegraven. The network has grown to 84+ locations covering all Dutch provinces, making it one of the largest and best-qualified damage repair chains in the country. Revenue mechanics are franchise-driven: independent entrepreneurs operate the workshops, while the cooperative provides central ICT infrastructure, training (ABS Academy), technical standards, insurer/lessor agreements, national marketing and the Totaalherstel (Total Repair) methodology.

The service portfolio spans three core lines (Schadeherstel, Autoruit Reparatie, Caravan- en camperreparatie) plus specialty techniques such as paintless dent removal, spot repair, all-in-one spray cabins, hail repair, wheel repair and high-tech ADAS calibration. Supporting technology includes the ABS Management System dashboard, the ABS Werkplaats App for documenting repair steps against manufacturer specifications, and — launched end of 2022 — the Online Schademeldplatform, a self-service customer portal for uploading damage photos, receiving quotes and booking appointments. The chain holds chain-wide ISO 9001, ISO 14001, BOVAG Erkend Schadeherstel and Erkend Duurzaam certifications (audited annually by Kiwa since 2014-2015), the first such chain-wide certification among Dutch damage repair networks.

Go-to-market is sales-led, anchored by referral partnerships with major Dutch insurers (Aegon, Allianz Direct, Centraal Beheer, FBTO, Interpolis, Univé, NH1816, Klaverblad, Inshared) and leasing/fleet operators (Athlon, Ayvens, Alphabet, Directlease, Justlease, Friesland Lease, Driessen), plus guarantee organizations (Schadegarant, Topherstel, Glasgarant) and ANWB. End-customers — both private motorists and fleet/lease drivers — access services via walk-in, online booking, telephone (0900-6611111) or partner referral, and benefit from a 4-year BOVAG warranty and free loan bicycle during repair. Pricing ranges from €40-60 for paintless dent removal up to €475+ for spot-repair-with-paint tickets; larger claims are quote-based and typically billed directly to the insurer or lessor.

Name

ABS Autoherstel

Legal name

ABS Autoherstel

Website

https://absautoherstel.nl

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

ABS Autoherstel is a Dutch cooperative network of 84+ independently owned vehicle damage repair franchise locations, serving private motorists, insurance policyholders and leasing/fleet operators with body, glass and high-tech ADAS repairs across the Netherlands.

Ownership category

akta.pro rank

Product category

Vehicle Damage Repair Services

NAICS

Automotive Body, Paint, and Interior Repair and Maintenance (811121), Automotive Glass Replacement Shops (811122)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)

akta.pro secondary industries

Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Bumper, Panel & Plastic Repair (Composite/Trim) (TLAKAEAG)

Keywords

• Vehicle damage repair
• Auto body repair
• Collision repair services
• Automotive refinishing
• Car glass repair

Headquarters

HQ city

Bodegraven

HQ country

Netherlands

HQ region

Europe

Offices44 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Vehicle Damage Repair Services: ABS Autoherstel generates revenue through fee-for-service vehicle damage repairs at its 84+ independently owned and operated locations. Services include dent removal, painting, glass repair, bumper repair, hail damage, wheel rim repair, spot repair, caravan/camper repair, and total loss assessment. Repairs are billed directly to insurance companies or leasing companies on behalf of customers, or to private customers directly. The network acts as the regisseur (conductor) handling all coordination.
2. Insurance and Leasing Company Direct Billing: ABS Autoherstel invoices insurance and leasing companies directly for covered damage repairs. Customers only pay their deductible (eigen risico). This is a B2B revenue stream where ABS coordinates the entire claims process on behalf of both the customer and the opdrachtgever.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

ABS Autoherstel operates a nationwide cooperative network of 84+ independently owned vehicle damage repair shops across the Netherlands, delivering collision repair, cosmetic repair (dents, scratches, stone chips), paintless dent removal, full and spot painting, windshield/glass repair, bumper repair, caravan and camper repair, ADAS calibration, and total loss assessment. The network acts as a regisseur (conductor) for the full claims workflow including damage forms, insurer/lessor coordination, replacement transport, and 4-year BOVAG warranty on all repairs.

Product overview

ABS Autoherstel is a Netherlands-wide vehicle damage repair chain operating as a cooperative network of ~84 independent franchise/partner locations. The core offering is a full spectrum of auto body and glass repair services — from minor cosmetic repairs (scratches, dents, stone chips) to major structural and high-tech repairs (including ADAS calibration) — for passenger cars, vans, campers, and caravans. Key products include: Schadeherstel (core vehicle damage repair), Autoruit Reparatie (glass repair), and Caravan/Camper repair as the three main service lines. The portfolio is differentiated by a suite of specialty techniques (paintless dent removal, spot repair, full auto painting, hail damage, wheel repair) and the proprietary Totaalherstel methodology for documented, manufacturer-standard repairs. Small damage is served through the ABS Klein Herstel program, while digital engagement is handled via the Online Schademeldplatform (2022 launch). A national Deukendag promotional event drives periodic demand. The network is supported by the ABS Service Center in Bodegraven and the ABS Academy training platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Schadeherstel (Vehicle Damage Repair) Core vehicle damage repair services covering collisions, dents, scratches, and structural damage for cars, vans, campers, and caravans across 84+ franchise locations in the Netherlands. Performed using the proprietary Totaalherstel methodology that preserves factory warranty and includes help with damage forms, insurer contact, and replacement transport.
• Autoschade herstel (Car Damage Repair) Comprehensive car body damage repair including collision damage, panel repair, and structural restoration. Includes assistance with damage forms, contact with insurer or leasing company, and replacement transport during repair.
• Autoruit Reparatie (Glass/Windshield Repair) Windshield and auto glass repair and replacement services, including resin injection for small chips and cracks and full glass replacement with OEM-quality glass for cars and vans.
• Caravan- en Camperreparatie (Caravan & Camper Repair) Specialized repair services for caravan and camper damage, including structural repair, painting, and finish restoration, with pickup and delivery service. Affiliated with RE-CAMP for specialized caravan/camper work.
• Auto Spuiten (Auto Painting/Spray Repair) Full and partial vehicle repainting services for damage repair, color matching, and finish restoration using factory-quality paint systems in all-in-one spray cabins.
• Uitdeuken zonder Spuiten (Paintless Dent Removal) Paintless dent removal technique that eliminates dents from inside the panel without putty or repainting, typically completed while the customer waits. Pricing from €40.
• Bumper Herstellen (Bumper Repair) Repair and replacement of damaged bumpers including plastic bumper repair, respraying, and ADAS system recalibration after bumper work.
• Koplampen Polijsten en Afstellen (Headlight Restoration) Headlight polishing and adjustment services to restore clarity and alignment of vehicle headlights.
• Krassen Verwijderen (Scratch Removal) Scratch and paint damage removal services using spot repair and partial repainting techniques to restore vehicle finish. Pricing from €50 for scratches without repainting.
• Lakschade Herstellen (Paint Damage Repair) Paint surface damage repair services restoring vehicle lacquer finish, often combined with spot painting techniques.
• Spotrepair (Spot Repair) Localized cosmetic repair technique where only the damaged area is repaired and painted without repainting the entire panel, reducing cost and turnaround time.
• Steenslagreparatie (Stone Chip Repair) Stone chip and paintless area repair on hoods and bumpers, typically using spot repair methods.
• Velgen Herstellen (Wheel/Rim Repair) Rim and wheel repair services including curb damage repair, repainting, and renovation of painted and polished alloy wheels. Pricing from €50 for painted wheel scratch repair without repainting.
• Hagelschade Herstellen (Hail Damage Repair) Hail damage repair services restoring vehicle body panels after hail impact, often using paintless dent removal techniques.
• Total Loss Assessment Assessment and evaluation of vehicles declared total loss, distinguishing between technical and economic total loss, with guidance on next steps for the policyholder.
• High Tech Schadeherstel (High-Tech Damage Repair with ADAS Calibration) Advanced repair services for modern vehicles with ADAS (Advanced Driver Assistance Systems), including full calibration and verification of ADAS sensors after repair.
• Totaalherstel (Total Repair Method) Proprietary systematic repair methodology ensuring all safety-critical repairs follow manufacturer guidelines, with digital documentation of each step and technician certification verification, guaranteeing factory-standard repair with warranty preservation and full ADAS calibration.
• ABS Klein Herstel (Small Damage Repair Program) Quick and affordable small damage repair program covering scratches, dents, and stone chips with publicly disclosed fixed pricing (from €40-€475) and same-day service often completed while the customer waits.
• Online Schademeldplatform (Digital Damage Reporting Platform) Customer-facing digital platform that enables customers to upload photos of damage, receive quotes, and schedule repair appointments entirely online. Connected to the ABS Management System dashboard and backoffice (Solera partnership).

Quantifiable outcome

• 84+ locations nationwide covering all of the Netherlands
• +4 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• KiwacoreOthers · 1 January 2015Kiwa is an independent certification institute that conducts chain-wide audits of ABS Autoherstel's quality systems (ISO 9001, ISO 14001, BOVAG Erkend Schadeherstel, Erkend Duurzaam) and continues to perform annual spot audits of locations and the Service Center.
• BOVAGcoreOthers · 1 January 2015BOVAG is the Dutch automotive trade association that grants the BOVAG Erkend Schadeherstel certification. ABS Autoherstel is the first chain in the Netherlands to achieve chain-wide BOVAG certification for damage repair.
• SoleracoreTechnology or Integration · 1 January 2014Solera is the ICT partner working with ABS Autoherstel to optimize the backoffice system. The partnership supports the digital infrastructure of the franchise network.
• Instituut voor Duurzame Mobiliteit (IvDM)minorOthers · 1 January 2008IvDM (Institute for Sustainable Mobility) is the initiator of the Erkend Duurzaam sustainability certification. It was founded in 2008 by four major industry associations: BOVAG, FOCWA, RAI Vereniging, and Stiba. ABS Autoherstel is certified under this scheme.
• Bosch Car Service NieuwkoopminorStrategic or Co-development PartnerBosch Car Service Nieuwkoop is part of the same business group as ABS Autoherstel Brouwer Nieuwkoop, combining damage repair with full automotive maintenance, MOT testing, air conditioning service, tire sales, and alignment.
• RE-CAMPminorStrategic or Co-development PartnerRE-CAMP is the specialist network for caravan and camper repair. ABS Autoherstel Brouwer is affiliated with RE-CAMP for specialized caravan and camper damage repair services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Carglass (Belron): Carglass, part of global Belron Group, is the dominant auto glass repair and replacement specialist in the Netherlands and across Europe. While it focuses on glass rather than full collision repair, it competes for the same insurer channel customers that ABS relies on.
• Bosch Car Service: Bosch Car Service is a global network of independent workshops offering multi-brand automotive repair and maintenance, including damage repair at participating locations in the Netherlands. It is mentioned in ABS's own data as a co-located business at one franchise site, and competes for fleet and consumer service work.
• Kwik-Fit: Kwik-Fit is a large European chain specializing in tires, brakes, and general automotive service, with multiple Dutch locations. It is a broad incumbent in adjacent automotive services rather than a direct collision-repair competitor, but competes for the same customer wallet and fleet relationships.

Direct peers

• Herco Autoherstel: Herco is a Dutch chain of independent auto body repair shops offering collision repair, paint, and related services across multiple locations. As a Dutch body repair chain with a multi-site franchise-like model, it competes directly with ABS Autoherstel for insurer-referred and private customers.
• Schadegarant: Schadegarant is a Dutch nationwide damage repair network operating as a cooperative/affiliation model, similar to ABS Autoherstel. Both serve as preferred repair partners for Dutch insurers and operate under chain-wide quality standards; Schadegarant is explicitly listed in ABS's own data as an opdrachtgever/affiliated organization referring customers to repair shops.
• Glasgarant: Glasgarant is a Dutch auto glass repair guarantee organization and network that works with affiliated shops. It is mentioned in ABS's data as a partner and represents direct overlap in the auto glass repair segment of the Dutch market.
• Topherstel: Topherstel is a Dutch damage repair network that refers customers to affiliated body shops. It directly overlaps with ABS Autoherstel in the insured damage repair segment and competes for the same insurer referrals and private customers in the Netherlands.

Regional players

• A.T.U: A.T.U is one of the largest German/European full-service auto repair and maintenance chains, offering body, paint, and mechanical services. It is a broader regional peer operating primarily in Germany rather than the Netherlands, relevant as a European scale benchmark for multi-site repair chain models.
• Vakgarage: Vakgarage is a large Dutch nationwide network of independent multi-brand garages offering general automotive maintenance and repair, including body work. It is a regional peer operating in the same Dutch market with broader service scope but less specialization in collision repair than ABS.
• Norauto: Norauto is a European auto service and repair chain (part of Mobivia) operating in the Netherlands, offering maintenance, tires, and body-related services. It is a regional multi-service peer that overlaps with ABS on collision-adjacent services, though with a different store format and broader focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/absautoherstel
• Facebookfacebook.com/ABSautoherstelNL
• LinkedInlinkedin.com/company/abs-autoherstel-bv

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ABS Autoherstel