What BIOS-groep does

BIOS-groep is a Dutch specialized passenger transport company founded in 1904 that operates as an intermediary coordinator between public-sector clients (municipalities and healthcare insurers) and a nationwide network of approximately 130 contracted taxi companies. The company organizes, coordinates, and executes mobility services for target groups who cannot travel independently due to mobility limitations, with service lines spanning Wmo-vervoer (Social Support Act transport), ziekenvervoer (patient transport), leerlingenvervoer (student transport), dagbestedingsvervoer (day-care transport), werknemersvervoer WSW (employee transport for disabled workers), VIP/executive transport, and evenementenvervoer (event transport). End customers access services through a 24/7 call center, online booking portals, and the Taxbus mobile app in the Brabant region, while B2B contracts are held directly with municipalities and healthcare insurers.

The underlying operational platform is built around three core service modules: (1) Mobiliteitsdiensten as the integrated mobility offering, (2) a 24/7 Callcenter that accepts ride requests and automatically dispatches them to partner transporters, and (3) Regie (Centrale Verkeersleiding / CVL), a central traffic management system providing real-time Track & Trace monitoring, traffic information integration, and KPI-based alerting. The technology stack includes MSSQL, SSRS, Python, R, and Power BI for business intelligence, with stated AI integration for process automation in trip planning. BIOS-groep holds ISO 9001 and TX-Keur certifications, complies with the Dutch AVG (GDPR) regime, and operates from a Rotterdam headquarters plus a regional BIOS-Brabant office in Best. The company is privately held, with no disclosed investors, funding rounds, or M&A activity.

Revenue is generated through managed-services contracts with municipalities for Wmo transport and with healthcare insurers for medical transport. Pricing is unit-based, exemplified by the Taxbus Brabant rate of €1.16 boarding plus €0.202 per kilometer (up to 25 km). The company is currently expanding with a new Eindhoven operational location opened in 2025 and continues to invest in self-service digital channels and AI-assisted scheduling capabilities.

Name

BIOS-groep

Legal name

BIOS-groep

Website

https://biosgroep.nl

Company type

Private

Founded year

1904

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

BIOS-groep is a Dutch specialized passenger transport company founded in 1904 that coordinates Wmo, medical, school, and executive transport nationwide by acting as an intermediary between municipalities, healthcare insurers, and a network of approximately 130 contracted taxi companies.

Ownership category

akta.pro rank

Product category

Specialized Passenger Transport Services

NAICS

Special Needs Transportation (485991), Support Activities for Road Transportation (4884)

SIC

Transportation Services (4700), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Airport/Seaport Shuttle & Landside Connector Services (TLAFAJAE)

Keywords

• Specialized passenger transport
• Wmo transport services
• Medical patient transport
• Mobility coordination services
• School transport services

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Mobility Services: Organizing, coordinating and executing mobility services as an intermediary between clients and contracted transport providers. Revenue comes from contracts with municipalities (Wmo transport) and healthcare insurers (medical transport). The company operates a network of approximately 130 taxi companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels2 records

Core offering

BIOS-groep organizes, coordinates, and executes specialized passenger transport (doelgroepenvervoer) as an intermediary between public-sector clients (municipalities, healthcare insurers) and a nationwide network of approximately 130 contracted taxi companies. Core offerings include Wmo/social support transport, patient transport, school transport, employee transport (WSW), VIP/executive transport, and event transport, complemented by a 24/7 call center and a Central Traffic Management (CVL) system for real-time monitoring and dispatch.

Product overview

BIOS-groep is a nationwide organization specializing in organizing, coordinating, and executing mobility services for target groups who cannot travel independently due to mobility limitations. The company operates a platform of interconnected services including: (1) Mobiliteitsdiensten as the core offering covering WMO transport, patient transport, school transport, employee transport, VIP/executive transport, event transport, and airport transport; (2) Callcenter providing 24/7 ride request handling and automated dispatch; and (3) Regie (Centrale Verkeersleiding) providing real-time monitoring and coordination. The company works with approximately 130 taxi companies across a nationwide network and also operates its own fleet. BIOS-Brabant, operating Taxbus, is a regional subsidiary focused on Wmo transport in the Eindhoven area.

Differentiator

Problem solved

Functional benefit

Brands

• Taxbus: Toegankelijke en flexibele vorm van vervoer voor mensen met een Wmo-indicatie in Eindhoven en omgeving

Products and services

• Mobiliteitsdiensten Comprehensive mobility services covering Wmo transport, patient transport, school transport, employee transport, VIP/executive transport, and event transport, organized and coordinated for municipalities, healthcare insurers, and other clients.
• Callcenter (24/7 ride booking and dispatch) 24/7 call center that receives ride requests for Wmo transport and other services, books trips, and automatically dispatches them to partnered transport providers.
• Regie (Centrale Verkeersleiding) Central traffic control service providing real-time monitoring of transport operations, customer service, and proactive intervention during disruptions using Track & Trace, traffic information, and KPI-based alerts.
• Wmo-vervoer Specialized transport for people with disabilities who cannot use public transport independently, organized through the Wet maatschappelijke ondersteuning (Wmo).
• Ziekenvervoer (Patient Transport) Patient transport service providing safe and comfortable transport to hospitals, doctors, and other healthcare facilities, including wheelchair taxis.
• Leerlingenvervoer (School Transport) School transport service for children with physical or intellectual disabilities who cannot travel independently, using taxis and wheelchair-accessible vehicles.
• Dagbestedingsvervoer (Day Care Transport) Transport service for passengers to and from care institutions for day care purposes.
• Werknemersvervoer WSW Transport for employees with physical disabilities, transporting them from home to work locations and back, organized under the Wet sociale werkvoorziening (WSW).
• VIP- en directievervoer Executive transport service for safely, representatively, and comfortably transporting executives, managers, politicians, top officials, foreign relations, celebrities, and guests 24/7.
• Evenementenvervoer (Event Transport) Transport service for small or large groups for events, outings, or meetings, offering taxis, buses, wheelchair-accessible vehicles, and coaches.
• Taxbus Accessible and flexible transport service for people with Wmo indication in Eindhoven and surrounding areas, bookable via the Taxbus mobile app and online portal; operated by BIOS-Brabant.

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

One partnership is on record.

• Approximately 130 Taxi Companies NetworkcoreChannel Partner/ Reseller/ DistributorNationwide network of approximately 130 taxi companies, both within BIOS-groep and external contractors, providing landelijke dekking (national coverage) for mobility services. These partners execute the actual transport under BIOS-groep's coordination.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Zorgtaxi Centrale Nederland: ZCN is a Dutch specialized taxi provider focused on healthcare and mobility transport. Note that ZCN is also a BIOS-groep subsidiary, but operates in adjacent markets to comparable independent operators offering medical and Wmo transport services.
• Transvision: Transvision is a Dutch taxi and mobility company that provides specialized passenger transport including Wmo, medical, and school transport. Its service mix and target segments closely mirror BIOS-groep's offerings.
• Munckhof Taxi: Munckhof is a Dutch taxi and mobility services company providing Wmo, medical, and business transport. Operating in North Brabant/Limburg, it overlaps with BIOS-groep's Brabant region through BIOS-Brabant.
• Trevvel: Trevvel is a Rotterdam-based public transport company specializing in Wmo and special-needs transport (doelgroepenvervoer) in the Rotterdam region. It is a direct competitor operating in BIOS-groep's home market with overlapping customer segments and contract structures.
• DVG (De Vier Gewesten): DVG is a Dutch specialized passenger transport company providing Wmo transport, ziekenvervoer, leerlingenvervoer, and other target-group transport. It operates as a coordinated intermediary across multiple Dutch regions, comparable to BIOS-groep's model.

Emerging players

• Staxi: Staxi is a Dutch taxi booking platform that connects riders with taxi companies through an app. While broader than special-needs transport, it represents an emerging digital alternative to traditional dispatch models like BIOS-groep's call center.

Regional players

• EBS (Egged Bus Systems): EBS is a Dutch public transport operator providing bus and special transport services primarily in the Haaglanden region. Its special transport offerings compete regionally for Wmo contracts similar to BIOS-groep's nationwide portfolio.

Broad incumbents

• Connexxion: One of the largest public transport operators in the Netherlands, owned by Transdev. Connexxion operates regional bus, train, and taxi services including Wmo and special-needs transport under contract to municipalities, directly competing with BIOS-groep in the same tender markets.
• Arriva Netherlands: Arriva is a major European public transport operator providing bus, rail, and on-demand transport services in the Netherlands. It participates in Wmo and special-needs transport tenders, competing with BIOS-groep for municipal contracts.

Others

• ANWB Auto Maatschappij: ANWB is a Dutch mobility organization providing roadside assistance and mobility services. While not a direct Wmo competitor, ANWB's roadside breakdown/recovery services and broader mobility ecosystem intersect with BIOS-groep's roadside-assistance-adjacent transport operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/biosgroepnl
• LinkedInlinkedin.com/company/bios-group-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BIOS-groep