What Trevvel does

Trevvel B.V. is a privately held Dutch transportation company headquartered in Rotterdam that operates as the contracted provider of doelgroepenvervoer (special target group transport) under the Wet maatschappelijke ondersteuning (Wmo) for the Municipality of Rotterdam and several surrounding municipalities including Zoetermeer, Albrandswaard, Ridderkerk, and Barendrecht. The company was established in 2017 and commenced operations on 1 January 2018, taking over from the prior Rotterdam service 'Vervoer op Maat'.

Trevvel's core product lines include Trevvel Samen (shared social-recreational and Wmo transport for elderly and disabled residents with a €10 membership deposit and zone-based fares), Trevvel Route (leerlingenvervoer / school transport for special-needs children, scaling to 1,400 Rotterdam pupils daily with branded 'Captain Trevvel' vehicles), and Trevvel Tripp (on-demand shared transport in Albrandswaard, Ridderkerk, and Barendrecht). The company supports these services with a digital platform comprising the Trevvel mobile/web app (ride booking, real-time driver tracking, and booking correction), the MijnTrevvel customer portal, and a self-service hospital kiosk (ziekenhuiszuil) deployed at six major hospitals in Rotterdam, Schiedam, and Capelle aan den IJssel guaranteeing pickup within 60 minutes. A social-support division, Trevvel Sociaal, operates alongside an activity-plus-transport program called Uit & Thuis.

Revenue is generated through a mix of municipal managed-services contracts (the dominant stream, paid from Wmo and leerlingenvervoer budgets), recurring Trevvel Samen memberships with per-ride zone-based fares (€0.39–€5.30 as of 2019 tariffs), and transaction fees for hospital kiosk rides. Distribution is multi-channel: direct via app, telephone (088-1303050) and local reservation lines, physical hospital kiosks, and indirect via welfare partner referrals from DOCK, Wmo Radar, Bibliotheek Rotterdam, Coalitie Erbij Rotterdam, Humanitas Welzijn, and PIT 010. The company holds ISO 9001, ISO 14001, ISO 27001, and NEN 7510 certifications, is led by director Arno van Haasterecht (appointed 1 August 2019, previously of DHL Parcel Nederland), and continues to actively operate with ongoing recruitment and product development through 2025-2026.

Name

Trevvel

Legal name

Trevvel B.V.

Website

https://trevvel.nl

Company type

Private

Founded year

2017

Operating status

Operating

Short description

Trevvel is a Rotterdam-based Dutch transportation company providing contracted shared-ride transport for elderly, disabled, and special-needs school children across the greater Rotterdam region under municipal Wmo and school transport frameworks.

Ownership category

akta.pro rank

Product category

Specialized Passenger Transport Services

NAICS

Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (62412), Taxi and Ridesharing Services (485310), Social Assistance (624)

SIC

Transportation Services (4700), Services-Social Services (8300)

akta.pro primary industry

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC)

akta.pro secondary industries

School-Age Special Needs Transportation (IEP/504) (TLAFAKAJ), Ambulatory Medical Escort / Door-Through-Door Assistance Services (TLAFAKAD), Transportation & Errands (Non-Emergency) (HLADAGAF)

Keywords

• Specialized passenger transport
• Municipal transport services
• Accessible transportation
• School transport services
• Paratransit services

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government-contracted transport services: Trevvel is contracted by the Municipality of Rotterdam and other municipalities (Zoetermeer, Albrandswaard, Ridderkerk, Barendrecht) to provide doelgroepenvervoer — special target group transport including leerlingenvervoer (school transport), dagbestedingsvervoer (day care transport), and sociaal-recreatief vervoer (social/recreational transport). Revenue is derived from municipal budgets under the Wet maatschappelijke ondersteuning (Wmo) and leerlingenvervoer regulations.
2. Trevvel Samen membership and ride fares: Individual customers pay zone-based fares for rides (per trip). Membership involves a €10 deposit. Tariffs include reduced rates for 65+ passengers. Auto-debit (automatische incasso) is mandatory for Trevvel Samen customers. Revenue per ride is supplemented by municipal subsidies for eligible passengers.
3. Hospital transport (Ziekenhuisritten): Patients book return rides from hospital kiosks or via the app. Revenue is derived from individual patient rides as well as agreements with health insurers or municipal social transport budgets.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Trevvel B.V. is a Dutch transportation company that provides specialized passenger transport (doelgroepenvervoer) for elderly, disabled, and special-needs school children in Rotterdam and surrounding municipalities under Wet maatschappelijke ondersteuning (Wmo) and leerlingenvervoer contracts. Services include shared rides for social-recreational transport (Trevvel Samen), student transportation with branded vehicles (Trevvel Route), day-care and work transport (Trevvel Tripp), hospital return-trip booking (ziekenhuisritten), and welfare outreach (Trevvel Sociaal), supported by a proprietary app, hospital self-service kiosks, and a customer portal.

Product overview

Trevvel is a Dutch transportation company operating as a unified platform-plus-services model for target-group transport in Rotterdam and surrounding areas. The core offerings consist of Trevvel Samen (shared passenger transport for elderly and disabled under the Social Support Act) and Trevvel Route (student/youth school transport), complemented by Trevvel Tripp (day care and work transport). Digital products include the Trevvel App for mobile ride booking and real-time driver tracking, the Trevvel Ziekenhuiszuil (hospital kiosk) for self-service return-trip booking at six Rotterdam-area hospitals, and the MijnTrevvel customer portal. The Trevvel Sociaal social division provides welfare support in partnership with DOCK and Wmo-Radar, while the Uit & Thuis service integrates transportation with cultural and social activities. All services are delivered through a network of drivers operating branded vehicles.

Differentiator

Problem solved

Functional benefit

Brands

• Trevvel Samen: Social transportation service for elderly and mobility-limited individuals in Rotterdam.
• Trevvel Route
• Trevvel Tripp
• Trevvel Sociaal
• Captain Trevvel
• Uit & Thuis

Products and services

• Trevvel Samen Shared door-to-door passenger transport for elderly, disabled, and mobility-limited residents of Rotterdam and surrounding municipalities under the Dutch Social Support Act (Wet maatschappelijke ondersteuning). Members pay a €10 deposit and zone-based fares for social, recreational, day-care, and medical trips.
• Trevvel Route (Leerlingenvervoer & Jeugdvervoer) Chaperoned school and youth transport for children with special educational needs or mobility challenges, covering primary schools and voortgezet speciaal onderwijs (VSO) in Rotterdam and Zoetermeer. Service uses Captain Trevvel branded vehicles and trained begeleiders.
• Trevvel Tripp Targeted day-care and work transport service for specific client groups in the Albrandswaard, Ridderkerk, and Barendrecht areas. Accessible via a dedicated platform and supported by regional reservation lines.
• Trevvel Dagbestedings- & Werkvervoer Door-to-door transport to day-care centers, workplaces, and structured social activities for adults with disabilities and mobility-limited passengers under Wmo.
• Trevvel Ziekenhuiszuil (Hospital Kiosk service) Self-service booking kiosks at six major Rotterdam-area hospitals (Ikazia, IJsselland, Maasstad, Erasmus, St. Franciscus, Vlietland) enabling patients to book return rides home with real-time driver tracking and a guaranteed pickup within 60 minutes.
• Trevvel App Mobile and web application enabling independent ride booking, real-time driver location tracking, scheduled pickup view, and booking corrections; allows relatives to create accounts to assist elderly or disabled passengers.
• Trevvel Sociaal Social support division providing practical, social, and emotional welfare assistance to passengers; partners with DOCK and Wmo-Radar to connect customers with appropriate resources and combat loneliness.
• Uit & Thuis (Out & Home) Activity-coordination service combining transportation with organized social outings such as concerts, workshops, the Erasmus Experience, and community events for elderly and vulnerable Rotterdam customers.

Quantifiable outcome

• 1,400 Rotterdam children transported daily via leerlingenvervoer since August 2018
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Humanitas WelzijnminorStrategic or Co-development Partner · 1 January 2020Trevvel partners with Humanitas Welzijn for social activities in Feijenoord. Trevvel provides transport for 'Uit & Thuis' outings organized in collaboration with Humanitas.
• Bibliotheek RotterdamminorStrategic or Co-development Partner · 1 January 2020Bibliotheek Rotterdam collaborates with Trevvel on 'Uit & Thuis' activities, including concerts, workshops, and the Erasmus Experience. Trevvel provides transport for elderly participants.
• PIT 010minorChannel Partner/ Reseller/ Distributor · 1 January 2020PIT 010 is a Rotterdam neighborhood organization. Trevvel collaborates with PIT 010 on initiatives such as the boodschappenservice (grocery service) in IJsselmonde.
• Gemeente Rotterdam (COVID-19 food bank partnership)minorStrategic or Co-development Partner · 1 January 2020During the COVID-19 crisis, Trevvel partnered with the Municipality of Rotterdam to deliver food bank packages to vulnerable residents. This expanded Trevvel's role beyond passenger transport into essential welfare logistics.
• UnileverminorStrategic or Co-development Partner · 1 January 2020Unilever donated food packages during the COVID-19 crisis. Trevvel delivered hundreds of food packages on behalf of the Rotterdam municipality as part of its essential services during the pandemic.
• Roparun / PameijerminorStrategic or Co-development Partner · 1 January 2020Trevvel provides transport for the Pameijer and DOCK team in the Roparun relay event, supporting palliative cancer care fundraising.
• Wmo Radar (Comfortwoning)coreStrategic or Co-development Partner · 1 December 2019Wmo Radar's Comfortwoning and Trevvel partner to offer 'Uit & Thuis' activities on the first Monday of each month. The Comfortwoning in Rotterdam-Overschie showcases independent living solutions for visitors. Trevvel provides transport to and from the Comfortwoning visits.
• Coalitie Erbij RotterdamcoreStrategic or Co-development Partner · 1 October 2019Coalitie Erbij Rotterdam connects organizations and professionals working to increase social engagement among Rotterdam residents and combat loneliness. Trevvel is a partner of the coalition and provides transport for its activities, including the 'Bloemenestafette' (flower relay) during the Week tegen Eenzaamheid.
• DOCKcoreStrategic or Co-development Partner · 1 January 2018DOCK is a Rotterdam welfare organization (welzijnsinstelling). Trevvel collaborates with DOCK on social welfare initiatives, including the 'Trevvel Sociaal' department which addresses social and emotional needs of passengers. DOCK is a key partner in Trevvel's community ecosystem and social mission.
• Municipality of Rotterdam (Gemeente Rotterdam)coreStrategic or Co-development Partner · 1 January 2018The Municipality of Rotterdam is Trevvel's primary contracting client (opdrachtgever) for doelgroepenvervoer under the Wmo legislation. Trevvel also collaborates with the municipality on special COVID-19 services including food bank deliveries, the 14010 helpline, and homeless transport.

Scale indicators4 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Connexxion: Connexxion is the largest Dutch paratransit (regiotaxi/Wmo) and public bus operator, owned by Transdev, and competes directly with Trevvel for municipal doelgroepenvervoer contracts across the Netherlands, including in Rotterdam-adjacent regions.
• Staxi: Staxi is a Dutch specialized paratransit and zorgvervoer operator offering Wmo and leerlingenvervoer services with an online booking platform — directly comparable to Trevvel's doelgroepenvervoer model and a frequent co-bidder on the same municipal tenders.
• De Vier Gewesten: De Vier Gewesten is a Dutch paratransit and zorgvervoer operator serving municipalities in Overijssel and surrounding regions, providing directly comparable Wmo/doelgroepenvervoer services and competing for similar municipal contracts.
• Munckhof: Munckhof is a Dutch regional passenger transport and paratransit provider (part of HW Groep) active in Wmo and special-needs transport; comparable to Trevvel as a regional paratransit specialist competing for municipal and healthcare transport contracts.
• Willemsen-de Koning: Willemsen-de Koning is a Dutch taxi and paratransit group providing Wmo and regiotaxi services across multiple Dutch regions — a directly comparable mid-sized paratransit competitor with similar contract-driven, chauffeur-based operations.

Broad incumbents

• Arriva: Arriva, owned by Deutsche Bahn, is a major Dutch and European public transport operator with Wmo and regiotaxi services — an incumbent providing adjacent accessible-transport services under municipal contracts comparable to Trevvel's.
• Transdev: Transdev is a global multimodal mobility operator and parent of Connexxion; it offers accessible transport, paratransit, and broader public mobility services across Europe — a broader incumbent in the same accessible-mobility category as Trevvel.

Emerging players

• Uber (Uber WAV / Uber Assist): Uber's WAV (Wheelchair-Accessible Vehicle) and Uber Assist products provide on-demand accessible rides globally — an emerging platform player with partial overlap in special-needs passenger transport, increasingly relevant for Dutch municipalities considering app-based accessible mobility procurement.

Regional players

• Qbuzz: Qbuzz operates regional bus and rail services in the Netherlands including some regiotaxi/paratransit offerings; it is a regional Dutch public-transport peer with comparable but not head-to-head overlapping services with Trevvel in the Randstad area.

Others

• Lyft Healthcare / Lyft Assisted: Lyft's healthcare and assisted-rides divisions partner with US Medicaid NEMT brokers and hospitals to provide non-emergency medical transport — thematically adjacent to Trevvel's hospital kiosk and NEMT-adjacent services, illustrating where Dutch accessible-mobility could evolve toward platform-based procurement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/trevvel

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trevvel