Ambulance Transfers
Ambulance Transfers Ltd is a CQC-registered UK patient transport service provider delivering 24/7 non-emergency transfers for NHS trusts and CCGs across London, South East and Essex, covering all mobility categories including wheelchair, stretcher, neonatal and high-dependency patients, supported by a proprietary PTS Online booking portal.
- Company typePrivate
- Founded2015
- HeadquartersWest Thurrock, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Ambulance Transfers does
Ambulance Transfers Ltd (trading as ATL) is a Care Quality Commission-registered, UK-based patient transport service provider headquartered in West Thurrock, Essex. Founded in 2015 and operating with 101-250 employees, the company delivers non-emergency patient transport across London and the South East of England on a 24/7, 365-days-a-year basis, covering walking, wheelchair, stretcher, neonatal, high-dependency, bariatric, mental health and secure-vehicle patient categories. Its primary differentiator within UK patient transport services is operational specialism in serving sensory-impaired patients, including deafblind communication techniques (British Sign Language, deafblind manual alphabet, tactile communication) and accessible information formats such as Braille, large print and audio.
The company's commercial model is contract-based managed services sold directly to NHS trusts and Clinical Commissioning Groups (CCGs). Eleven named relationships span acute and mental health trusts (Barts Health, North East London NHS Foundation Trust, Barnet Enfield and Haringey, Ealing, LNW University Healthcare) and six Essex-area CCGs (Mid Essex, West Essex, Thurrock, Southend, Castle Point and Rochford, Basildon Brentwood). Internal operations are supported by the proprietary PTS Online booking portal, a web-based NHS-facing platform for scheduling, journey tracking, audit trails and PDF export, and by a Patient Experience Program that captures feedback through online and offline (SurveyMonkey-based) survey forms. The firm holds ISO 9001, ISO 14001 and ISO 27001 certifications, is CQC registered, and has earned Best Employers Gold and Investors in People accreditation; pricing is contract-based and is not publicly disclosed.
Ambulance Transfers firmographics
Firmographics- Name
- Ambulance Transfers
- Legal name
- Ambulance Transfers Ltd
- Website
- https://ambulancetransfers.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Ambulance Transfers Ltd is a CQC-registered UK patient transport service provider delivering 24/7 non-emergency transfers for NHS trusts and CCGs across London, South East and Essex, covering all mobility categories including wheelchair, stretcher, neonatal and high-dependency patients, supported by a proprietary PTS Online booking portal.
- Ownership category
- akta.pro rank
Ambulance Transfers industry classification
Industry- Product category
- Non-Emergency Patient Transport Services
- NAICS
- Ambulance Services (62191), Ambulance Services (621910), Special Needs Transportation (485991)
- SIC
- Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090), Transportation Services (4700)
- akta.pro primary industry
- Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF)
- akta.pro secondary industries
- Private EMS Providers (Contract/Interfacility) (HLAFANAB), Transportation & Errands (Non-Emergency) (HLADAGAF), Hospital Discharge & Post-Acute Transport (HSABAOAE)
Keywords
Where Ambulance Transfers is headquartered
LocationHeadquarters
- HQ city
- West Thurrock
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Ambulance Transfers business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Patient Transport Services: Contract-based patient transport services provided to NHS trusts and CCGs, operating 24 hours a day, 365 days a year covering all patient mobility categories including walking, wheelchair, stretcher, neonatal, high dependency, bariatric, mental health, and secure vehicle patients
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Ambulance Transfers product offering
Product offeringCore offering
Ambulance Transfers Ltd provides non-emergency patient transport services (PTS) under contract to NHS trusts and Clinical Commissioning Groups across London and South East England. The service operates 24 hours a day, 365 days a year and covers all major patient mobility categories, including walking, wheelchair, stretcher, neonatal, high-dependency, bariatric, mental health, and secure vehicle patients. Supporting the operational service are the PTS Online Portal for booking and journey management, a Patient Experience feedback program, and recruitment services for Ambulance Care Assistants.
Product overview
Ambulance Transfers Ltd operates as a single, unified patient transport service rather than a platform-plus-modules architecture. The core offering is the Patient Transport Service (PTS), which encompasses multiple patient transfer categories (walking, wheelchair, stretcher, neonatal, high-dependency, bariatric, mental health, and secure vehicle transport). This is complemented by the PTS Online Portal, a web-based booking and scheduling system for NHS and healthcare partners. Supporting services include a Patient Experience Program for feedback collection and a recruitment service for Ambulance Care Assistant positions. All services are unified under the ATL brand and operate 24/7, 365 days a year.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Transport Service (PTS) A CQC-registered, 24/7 non-emergency patient transport service providing transfers across London and South East England for walking, wheelchair, stretcher, neonatal, high-dependency, bariatric, mental health, and secure vehicle patient categories, delivered under contract to NHS trusts and Clinical Commissioning Groups.
- PTS Online Portal A web-based booking and management portal enabling NHS trusts and healthcare partners to schedule, track, and manage patient transport journeys online, with journey management, audit trails, and PDF export capabilities.
Companies that use Ambulance Transfers
Customer profileNamed customers11 records
Segments1 record
Ideal customer profiles1 record
Ambulance Transfers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature1 record
Ambulance Transfers partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- LNW University Healthcare NHS TrustcoreNHS university healthcare trust receiving patient transport services from Ambulance Transfers. ATL provides comprehensive transport coverage for patient transfers to and from hospitals and clinics.
- North East London NHS Foundation Trust (NELFT)coreNHS Foundation Trust receiving dedicated patient transport services. Partnership supports mental health and community healthcare patient transfers.
- Barnet, Enfield and Haringey NHS TrustcoreNorth London NHS Trust receiving patient transport services for acute and community healthcare services.
- Barts Health NHS TrustcoreMajor acute NHS Trust in London receiving comprehensive patient transport services including high dependency transfers.
- Ealing NHScoreWest London NHS provider receiving patient transport services for community and acute healthcare services.
- Mid Essex CCGcoreClinical Commissioning Group commissioning patient transport services for residents across Mid Essex area.
- West Essex CCGcoreClinical Commissioning Group commissioning patient transport services for West Essex healthcare provision.
- Thurrock CCGcoreLocal Clinical Commissioning Group in Thurrock area, also host location for ATL headquarters.
- Southend CCGcoreClinical Commissioning Group in Southend-on-Sea commissioning patient transport for local healthcare services.
- Castle Point and Rochford CCGcoreClinical Commissioning Group commissioning patient transport services for the Castle Point and Rochford area.
- Basildon Brentwood CCGcoreClinical Commissioning Group in Basildon and Brentwood area receiving patient transport commissioning services.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Ambulance Transfers competitors and assessment
Company assessmentBroad incumbents
- DHL Patient Transport (Compass Community Health): Established large-scale NHS non-emergency patient transport franchise operator in the UK; competes with ATL on NHS framework tenders with substantially greater fleet scale and geographic reach.
- St John Ambulance (England): Nationwide UK charity providing patient transport services and event medical cover to NHS and private clients, operating at much larger scale than ATL with a broader workforce model.
- West Midlands Ambulance Service University NHS Foundation Trust: NHS trust provider of patient transport services, frequently insourcing PTS work that private operators like ATL compete for in tender processes.
- Falck (UK) / Falck Nutec: Large multinational emergency and patient transport operator with a UK NHS PTS footprint, broader service portfolio, and procurement leverage that significantly exceeds ATL's scale.
Emerging players
- AMS Medical (Ambulance Medical Services): UK private patient transport provider holding NHS contracts in East Anglia/Midlands, overlapping with ATL on NHS non-emergency PTS and event/care home transfer work.
- Zach Transport / Private Ambulance Service (London SME operators): UK private ambulance and patient transport providers operating at a similar regional scale to ATL, often overlapping in NHS and private-hire transfer work within the M25 region.
- Jigsaw Medical Services: Mid-sized UK independent ambulance/patient transport provider working alongside NHS trusts on non-emergency transfers and high-dependency work, comparable in service breadth to ATL.
Others
- Virgin Atlantic/Air Ambulance (Medical repatriation air operators): Specialist medical air-transport and repatriation providers; adjacent rather than direct competitors, but operate in the broader patient transfer ecosystem in which ATL provides ground transport segments.
Direct peers
- Thames Ambulance Service Ltd (TASL): Independent NHS-contracted patient transport provider active across the South of England offering non-emergency PTS to CCGs/ICBs with comparable staffing and vehicle models to ATL.
- ERS Medical (formerly ERS Transition): UK-based non-emergency patient transport service provider operating across multiple NHS regions with stretcher, wheelchair and high-dependency transfer capability - the closest direct competitor to Ambulance Transfers in scope and customer base.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Ambulance Transfers social profiles
Digital presenceAmbulance Transfers compliance and trust
Trust signalCompliance6 records
Ambulance Transfers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ambulance Transfers leadership team
Management profileNumber of profiles
Profiles1 record
Ambulance Transfers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ambulance Transfers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ambulance Transfers
What does Ambulance Transfers do?
Ambulance Transfers Ltd provides non-emergency patient transport services (PTS) under contract to NHS trusts and Clinical Commissioning Groups across London and South East England. The service operates 24 hours a day, 365 days a year and covers all major patient mobility categories, including walking, wheelchair, stretcher, neonatal, high-dependency, bariatric, mental health, and secure vehicle patients. Supporting the operational service are the PTS Online Portal for booking and journey management, a Patient Experience feedback program, and recruitment services for Ambulance Care Assistants.
Is Ambulance Transfers a public or private company?
Ambulance Transfers is a private company. It is classified as unknown and is currently operating.
When was Ambulance Transfers founded?
Ambulance Transfers was founded in 2015. It employs 101 to 250 people.
Where is Ambulance Transfers based?
Ambulance Transfers is headquartered in West Thurrock, United Kingdom, in the Europe region.
How does Ambulance Transfers make money?
One revenue line is on record: patient Transport Services.
Who are Ambulance Transfers's main competitors?
Broad incumbents on record are DHL Patient Transport (Compass Community Health), St John Ambulance (England), West Midlands Ambulance Service University NHS Foundation Trust and Falck (UK) / Falck Nutec. Emerging players are AMS Medical (Ambulance Medical Services), Zach Transport / Private Ambulance Service (London SME operators) and Jigsaw Medical Services. Virgin Atlantic/Air Ambulance (Medical repatriation air operators) is listed as an others. Direct peers are Thames Ambulance Service Ltd (TASL) and ERS Medical (formerly ERS Transition).
Does Ambulance Transfers have an API?
No public API is recorded for Ambulance Transfers.
What industry is Ambulance Transfers in?
Ambulance Transfers's product category is Non-Emergency Patient Transport Services. Its primary akta.pro industry code is HLAFANAF, Interfacility Transport (IFT) & Patient Transfer Services, with a secondary code of HLAFANAB, Private EMS Providers (Contract/Interfacility). Its NAICS code is 62191 and its SIC code is 8000.