Mainstream Services
Mainstream Services is a nonprofit behavioral health agency in Lavalette, West Virginia, founded in 2004, serving persons with developmental disabilities through Day Habilitation, Behavior Support, Individual Support, and Residential Support services funded primarily via the WV Medicaid I/DD waiver.
- Company typePrivate
- Founded2004
- HeadquartersLavalette, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Mainstream Services does
Mainstream Services is a nonprofit behavioral health agency headquartered in Lavalette, West Virginia, founded in 2004 to serve persons with developmental disabilities in the local catchment. Its service portfolio spans five core lines: Day Habilitation (community-based daytime programming), Behavior Support (clinical behavioral intervention), Individual Support Services (ISS), Residential Support, and related direct-care supports. The organization operates as a direct-service human-services provider rather than a technology or platform business, with service delivery dependent on trained direct-support professionals and clinical staff rather than on proprietary software, automation, or AI tooling. Revenue mechanics are characteristic of a West Virginia Medicaid I/DD waiver provider: the agency is reimbursed through state Medicaid waiver billing for approved services, supplemented by limited private-pay or county-level arrangements. Persons served are drawn from a narrow geographic area centered on Wayne County, and the agency maintains a single physical location. Leadership transitioned in December 2022 with Jayne Lakes appointed Executive Director and Rachel Scarberry appointed Clinical Director; the Day Habilitation center was re-opened permanently in 2022 after pandemic-era disruption, and additional staffing was added in 2022-2023 (Behavior Support Professional Kenny Miller in 2022; ISS Liaison Sherry Sexton in July 2023). Mainstream Services' competitive position is grounded in its status as an established, licensed local provider with two decades of operating history, a trusted brand among families of persons with developmental disabilities, and existing enrollment in the WV Medicaid waiver system. Its constraints are equally structural: a single site, a small disclosed leadership team, no external fundraising disclosed, and no technology platform, all of which cap both growth optionality and operational leverage.
Mainstream Services firmographics
Firmographics- Name
- Mainstream Services
- Legal name
- Mainstream Services, Inc.
- Website
- https://mainstreamservices.org
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mainstream Services is a nonprofit behavioral health agency in Lavalette, West Virginia, founded in 2004, serving persons with developmental disabilities through Day Habilitation, Behavior Support, Individual Support, and Residential Support services funded primarily via the WV Medicaid I/DD waiver.
- Ownership category
- akta.pro rank
Mainstream Services industry classification
Industry- Product category
- Developmental Disability Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)
- akta.pro secondary industries
- Therapy-Integrated Childcare Support (coordination with OT/PT/SLP/ABA) (HSAAAIAM), Family & Parenting Support Services (BPAGAEAC), Behavioral Support & Positive Behavior Intervention Childcare (HSAAAIAF)
Keywords
Where Mainstream Services is headquartered
LocationHeadquarters
- HQ city
- Lavalette
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Mainstream Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others
Distribution channels1 record
Marketing channels1 record
Mainstream Services product offering
Product offeringCore offering
Mainstream Services is a nonprofit behavioral health agency that provides day habilitation, behavior support, and individual support services to persons with developmental disabilities. Operating from Lavalette, West Virginia, the agency delivers person-centered care tailored to the needs of clients and their families, with an in-house day habilitation facility and community-based support programs.
Product overview
Mainstream Services is a nonprofit behavioral health agency providing services to persons with developmental disabilities. Their primary offering is a Day Habilitation Facility that provides structured daytime programming including breakfast and lunch, activity and sensory rooms, outdoor gardening area, and community outings. The agency also provides Individual Support Services (ISS) including house management and liaison services, and employs Behavior Support Professionals who work directly with clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Day Habilitation Facility
- Behavior Support Services
- Individual Support Services (ISS)
Companies that use Mainstream Services
Customer profileSegments1 record
Ideal customer profiles1 record
Mainstream Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Mainstream Services partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights2 records
Mainstream Services competitors and assessment
Company assessmentBroad incumbents
- BrightSpring Health Services: Large diversified provider of home and community-based services, including behavioral health and I/DD services. Comparable as a scaled platform offering day habilitation, residential, and behavioral support to persons with developmental disabilities.
- Bayada Home Health Care: Large home care provider serving adults and children with disabilities and complex medical needs. Comparable in delivering in-home individual support services to the I/DD population.
- ResCare Community Living: National provider of residential and day services for people with intellectual and developmental disabilities. Comparable in delivering I/DD waiver-funded day habilitation and community support.
- Sevita (formerly The MENTOR Network): National provider of home and community-based services for individuals with intellectual and developmental disabilities, including day programs and behavioral support. Comparable as a multi-state operator in the same I/DD service categories as Mainstream.
- Help at Home: Personal care services provider focused on Medicaid-funded home and community-based supports, including for individuals with developmental disabilities. Comparable as a provider of ISS-style services.
Regional players
- ViaQuest: Mid-sized provider of behavioral health, I/DD, and aging services across the Midwest and Mid-Atlantic. Comparable as a regional operator of day and behavioral support programs for the I/DD population.
Direct peers
- RHA Health Services: Multi-state provider of behavioral health and I/DD services including day programs, supported living, and behavioral support. Comparable as a similarly-mission-driven services provider in the I/DD space.
- Penn-Mar Human Services: Nonprofit provider of day, residential, and behavioral support services for individuals with developmental disabilities. Comparable as a similarly-sized regional nonprofit serving the I/DD population.
- Community Options, Inc. Nonprofit supporting people with developmental disabilities through residential, day, and employment programs. Comparable as a similarly-structured regional nonprofit in the I/DD services space.
Emerging players
- The Arc: National nonprofit federation providing advocacy and direct services for people with intellectual and developmental disabilities. Comparable as a mission-aligned provider of community-based I/DD services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Mainstream Services social profiles
Digital presenceMainstream Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mainstream Services leadership team
Management profileNumber of profiles
Profiles7 records
Mainstream Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mainstream Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mainstream Services
What does Mainstream Services do?
Mainstream Services is a nonprofit behavioral health agency that provides day habilitation, behavior support, and individual support services to persons with developmental disabilities. Operating from Lavalette, West Virginia, the agency delivers person-centered care tailored to the needs of clients and their families, with an in-house day habilitation facility and community-based support programs.
Is Mainstream Services a public or private company?
Mainstream Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Mainstream Services founded?
Mainstream Services was founded in 2004. It employs 11 to 50 people.
Where is Mainstream Services based?
Mainstream Services is headquartered in Lavalette, United States, in the North America region.
Who are Mainstream Services's main competitors?
Broad incumbents on record are BrightSpring Health Services, Bayada Home Health Care, ResCare Community Living, Sevita (formerly The MENTOR Network) and Help at Home. ViaQuest is listed as a regional player. Direct peers are RHA Health Services, Penn-Mar Human Services and Community Options, Inc.. The Arc is listed as an emerging player.
Does Mainstream Services have an API?
No public API is recorded for Mainstream Services.
What industry is Mainstream Services in?
Mainstream Services's product category is Developmental Disability Services. Its primary akta.pro industry code is HLADAIAI, Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors), with a secondary code of HSAAAIAM, Therapy-Integrated Childcare Support (coordination with OT/PT/SLP/ABA). Its NAICS code is 624120 and its SIC code is 8300.