Avistar

Name

Avistar

Legal name

Avistar LLC

Website

https://avistar.com.ua

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Clinical Research Support Services

NAICS

All Other Travel Arrangement and Reservation Services (561599)

SIC

Transportation Services (4700)

akta.pro industry

PRIMARYHSACAIAH

Transportation & Driver Coordination (Personal)

Home & Personal Services/Event & Personal Concierge Services/Personal Concierge & Errand Services

SECONDARYFSAJAJAF

Travel Assistance & Concierge Services (Non-Insurance)

Financial & Insurance/Insurance — Motor, Property & Casualty/Travel & Accident (Non-Life) Insurance

Keywords

• Clinical trial logistics
• Patient transportation services
• CRO support services
• Clinical research support
• Investigator meeting logistics

Headquarters

HQ city

Kyiv

HQ country

Ukraine

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Clinical Research Transportation Services: Service fees for organizing patient transportation to clinical trial sites, including city and out-of-city transport, railway and bus ticket purchasing, patient accommodation organization, and meal compensation. Also includes business travel organization for pharmaceutical company staff.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Avistar is a local Ukrainian company that organizes patient transportation and ancillary logistics for clinical trial participants across Ukraine, serving pharmaceutical companies, CROs, and government entities. Its core services include city and intercity transport of patients to/from research centers (including patients with special mobility and medical accompaniment needs), railway and bus ticket purchasing, patient accommodation and meal organization, patient expense compensation, and supporting services such as CRA recruitment, investigator meeting support, and business travel coordination.

Product overview

Avistar is a local Ukrainian company providing a unified suite of clinical research support services centered around patient transportation logistics. The portfolio consists of core patient-focused offerings including Patient Transportation Services (city and long-distance transport to/from research centers), Patient Expense Compensation, Railway and Bus Ticket Purchasing, Patient Accommodation Organization, and Patient Meal Organization. Additional services include CRA Jobs/Recruitment and Investigator Meeting Support. The company also offers Business Travel Services as an add-on for clients needing employee travel coordination. All services are provided without interruption, even during wartime conditions, supporting pharmaceutical companies, CROs, and government entities.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Transportation Services
• Patient Expense Compensation
• Railway and Bus Ticket Purchasing Purchase of railway and bus tickets for clinical trial patients via contracted online booking services, with electronic delivery of tickets to patients. For pharmaceutical sponsors and CROs needing travel support for trial participants in Ukraine.
• Patient Accommodation Organization Organization of accommodation for clinical trial patients in Ukraine when needed, as specified by the researcher in the transport request. For pharmaceutical sponsors and CROs running trials in Ukraine.
• Patient Meal Organization Organization of meals for clinical trial patients in hotels, or compensation of patient meal expenses within agreed limits set by the client. For pharmaceutical sponsors and CROs running trials in Ukraine.
• CRA Recruitment Services
• Investigator Meeting Support Support services for organizing and facilitating Investigator Meetings, including travel and VISA requirements for meeting attendees, leveraging Avistar's pharmaceutical business understanding and event planning capabilities. For pharmaceutical sponsors, CROs, and meeting management companies running clinical Investigator Meetings.
• Business Travel Services Organization of business trips for client employees (pharmaceutical company and CRO staff), complementing Avistar's clinical trial support services. For pharmaceutical companies and CROs operating in Ukraine.

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Miller Tanner AssociatescoreStrategic or Co-development PartnerUS-based Meeting Management Company specializing in Investigators' Meetings domestically and internationally. Miller Tanner Associates partners with Avistar to facilitate travel and VISA requirements for meeting attendees. Avistar provides specialized pharmaceutical business understanding and event planning support for successful international events.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• PPD (Thermo Fisher): Large CRO providing full clinical development services including site support and patient logistics. Comparable to Avistar as a sponsor-facing clinical operations provider, though at much larger scope and scale.
• Marken (UPS Healthcare): Global clinical trial logistics provider (now part of UPS Healthcare) offering transport of clinical supplies, biological samples, and patient-centric logistics. Operates at vastly larger scale than Avistar but serves the same sponsor pain point of moving people and materials tied to trials.
• ICON plc: Global CRO and a named Avistar customer. Comparable because ICON increasingly bundles site logistics and patient services into full-service offerings, making it both a buyer of Avistar's specialized services and a potential in-house competitor.
• Fisher Clinical Services: Thermo Fisher subsidiary providing clinical trial supply chain, packaging, distribution, and ancillary services. Overlaps with Avistar in supporting sponsor trial logistics, though at much greater scale and broader scope.
• Clinipace Worldwide: Mid-sized global CRO providing clinical operations including site support and patient logistics services. Comparable as a competing provider of clinical trial operations support, with overlapping customer base among small-to-mid pharma sponsors.
• World Courier (Cencora): Specialty logistics provider for clinical trials and pharma, part of Cencora (formerly AmerisourceBergen). Comparable in providing time-sensitive, protocol-aware transport and logistics to pharma and CROs, though primarily focused on investigational product rather than patient transport.
• Parexel: Global CRO offering comprehensive clinical trial services including site management and patient logistics. Comparable as a competing provider of clinical trial operations support, though broader in scope than Avistar's patient-logistics specialization.

Direct peers

• Yourway Transport: US-based clinical trial patient transport and courier services specialized in moving clinical trial participants, samples, and investigational products. Most directly comparable to Avistar in patient-centric clinical trial transportation.
• Miller Tanner Associates: US-based meeting management company specializing in Investigator Meetings, named Avistar's strategic partner. Comparable because Miller Tanner delivers adjacent clinical-trial logistics (travel, VISA, meeting planning) and could in theory compete or partner for the same sponsor spend.

Others

• Verum: Regional CRO operating in Ukraine/Russia and a named Avistar customer. Comparable because Verum also runs clinical trials in the region and could either bundle logistics in-house or continue partnering with Avistar.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/avistar-clinical-research-support

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Avistar