24/7 Plumbing and Heating Ltd

What 24/7 Plumbing and Heating Ltd does

24/7 Plumbing and Heating Ltd is a privately held, Gas Safe Registered trade-services firm headquartered at 30 Ashfield Drive, Letchworth, Hertfordshire, UK, operating primarily in Letchworth and surrounding Hertfordshire areas. The company delivers a unified suite of in-person gas and plumbing engineering services, including boiler installation (with up to 10-year parts and labour warranty), boiler repair, boiler servicing, power flushing, general plumbing, heating installation, gas fire servicing and repair, and landlord safety checks. Service delivery is performed by a small team (1-10 employees), most of whom are ex-British Gas engineers with 15-30 years of experience, who carry a substantial van-stocked parts inventory enabling same-visit repairs in many cases.

The company's customer base is split between residential (homeowners and landlords) and commercial segments (local schools, nursing home groups, hotel chains, factory sites, and other small businesses). Customer acquisition is direct-to-consumer via phone, website enquiry, email, and local word-of-mouth, with social media (Facebook, Twitter, Instagram) and SEO-oriented website content used for top-of-funnel visibility. The firm is multi-brand accredited across Baxi, Glow-worm, Ideal, Potterton, Vaillant, and Worcester Bosch, allowing it to install and service the bulk of UK residential boiler stock.

Revenue is generated through three primary mechanics: one-time boiler installation revenue (with finance options available to customers), transactional boiler repair and power-flushing fees, and recurring annual fixed-cost servicing contracts sold to both commercial and residential customers. No external funding, M&A, subsidiary structure, or public listing is disclosed; ownership and leadership are not identified in the source material. The company operates only in the UK, with no stated international footprint or geographic expansion plans.

Name

24/7 Plumbing and Heating Ltd

Legal name

24/7 Plumbing and Heating Ltd

Website

https://gasengineerinletchworth.co.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

24/7 Plumbing and Heating Ltd is a Letchworth-based, Gas Safe Registered trade-services firm delivering boiler installation, repair, servicing, power flushing, and plumbing to residential customers and local commercial accounts across Hertfordshire.

Ownership category

akta.pro rank

Product category

Plumbing and Heating Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Boiler & Hydronic Heating Repair & Service (HSAOAHAG)

akta.pro secondary industry

Gas Line Repair & Leak Fix (HSAOAKAB)

Keywords

• Plumbing services
• Heating services
• Boiler installation
• Boiler repair
• Gas engineering

Headquarters

HQ city

Letchworth

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Boiler Installation Services: One-time installation of new boilers with up to 10 years parts and labour warranty. Finance options available for customers.
2. Boiler Repair Services: Pay-per-repair service for boiler breakdowns and heating system issues. Engineers carry comprehensive parts stock for same-visit repairs.
3. Boiler Servicing and Maintenance: Regular maintenance and safety checks, including fixed cost servicing contracts for commercial businesses and households
4. Power Flushing Services: One-time power flushing service to cleanse heating systems of sludge, rust and debris
5. Landlord Safety Checks: Safety certification services for landlords including gas safety checks

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

24/7 Plumbing and Heating Ltd is a Letchworth-based gas engineering service company that installs, repairs, services, and maintains boilers, central heating systems, gas fires, and general plumbing for residential and commercial customers. Its engineers are Gas Safe Registered and predominantly ex-British Gas with 15-30 years of experience, offering same-visit repairs from in-van parts stock, 24/7 emergency response (sometimes within 2 hours), and fixed cost servicing contracts.

Product overview

24/7 Plumbing and Heating Ltd is a local gas and heating service company offering a unified suite of plumbing and heating services rather than a software product. The core service offering includes Boiler Installation, Boiler Repair, Boiler Servicing, Power Flushing, General Plumbing, Heating Installations, Gas Fire Servicing/Repairs, and Landlord Safety Checks. The company also provides Fixed Cost Servicing Contracts for commercial businesses and households. They partner with leading boiler manufacturers (Baxi, Glow-worm, Ideal, Potterton, Vaillant, and Worcester Bosch) to supply and install new high-efficiency condensing boilers with up to 10-year warranties. Services are delivered by Gas Safe Registered engineers, primarily ex-British Gas engineers with 15-30 years of experience, serving both residential and commercial customers including local schools, nursing homes, hotel chains, and factory sites.

Differentiator

Problem solved

Functional benefit

Products and services

• Boiler Installation

Quantifiable outcome

• Response times as quick as 2 hours in some cases
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Others

• TrustATrader: UK directory of vetted tradespeople for plumbing, heating, and home services. Comparable to Checkatrade as both a discovery channel for 24/7's services and a competing surface against other local engineers.
• Worcester Bosch: Leading UK boiler manufacturer whose products 24/7 installs and services. As a key upstream partner and brand recognised by customers, Worcester Bosch shapes competitive dynamics and referral economics for installers like 24/7.
• Checkatrade: UK directory platform for vetted tradespeople including plumbers and heating engineers. Functions as a customer-acquisition channel for firms like 24/7 and a competitive surface where they are compared against other local tradesmen.
• Vaillant: Major UK boiler and heating manufacturer whose products 24/7 installs and services. Comparable as an upstream equipment partner whose installer programmes and warranty terms influence 24/7's service economics and customer trust.

Broad incumbents

• British Gas: Largest UK domestic energy and home services provider; directly competes with 24/7 for boiler installation, repair and servicing across the UK. Notably, most of 24/7's engineers are ex-British Gas, making it a former-employer competitor in the same local market.
• HomeServe: UK home emergency and repair services provider offering boiler/heating cover, plumbing and electrical memberships. Competes with 24/7 on fixed-cost servicing contracts and emergency repair response across overlapping geographies.

Direct peers

• Local Heroes: British Gas-owned platform that connects customers with local Gas Safe engineers for boiler, plumbing and heating work. Targets the same residential customer base as 24/7 and competes on trust, brand, and engineer availability in the same geographies.
• BOXT: UK online-focused boiler installation company selling new boilers with bundled installation. Competes head-on with 24/7's boiler installation service line, with a digital-first go-to-market versus 24/7's local direct-sales model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/247heatplumbing
• Facebookfacebook.com/24-7-plumbing-heating-ltd-226809490858371
• LinkedInlinkedin.com/company/gas-engineer-in-letchworth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 24/7 Plumbing and Heating Ltd