What Complete Communications Services does

Complete Communications Services Pty Ltd (CCS) is an Australian private infrastructure services company founded in 1997 and headquartered at 27a Cameron Street, Brunswick, Victoria. The company delivers end-to-end telecommunications and power infrastructure services — design, procurement, installation, commissioning, and whole-of-life maintenance — for major telecommunications carriers, government entities, power utilities, and data centre operators. CCS holds formal accreditations to work on the Optus, Telstra, TPG, and NBN networks and is a Registered Electrical Contractor, with project experience spanning Australia and eight international markets (Japan, New Zealand, Korea, Singapore, Sri Lanka, Malaysia, and Brunei).

Name

Complete Communications Services

Legal name

Complete Communications Services Pty Ltd

Website

https://completecomms.com.au

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Complete Communications Services is an Australian private infrastructure services firm delivering design, installation, commissioning, and maintenance for telecommunications carriers (NBN, Telstra, Optus, TPG), government, power utilities, and data centre clients across Australia and eight international markets.

Ownership category

akta.pro rank

Headquarters

HQ city

Brunswick

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Telecommunications Installation Services: Project-based revenue from installation, construction and maintenance of telecommunications infrastructure including switching, transmission, mobile networks, satellite systems, and radio systems. Revenue generated through awarded projects for telecommunications carriers.
2. Power Distribution Services: Electrical installation, construction and maintenance services for AC and DC power systems up to 6000 Amps in mission-critical facilities such as call centres and data warehouses.
3. Maintenance and Support Services: Ongoing revenue from service level agreements (SLAs) for maintenance services associated with telecommunications and electrical installations, including repairs, emergency response, and regular maintenance schedules.
4. Project Management Services: Project management services for telecommunications and power infrastructure projects, including civil constructions and installations, using PMBOK methodology.
5. Site Audit Services: Professional audit services for telecommunications and power installations including infrared imaging and aerial audits of sites or transmission paths.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Complete Communications Services (CCS) provides end-to-end telecommunications and power infrastructure installation, construction, and maintenance services across Australia and Asia-Pacific. The company delivers civil engineering, fibre optic and copper network deployment, AC/DC power distribution (up to 6000 Amps), data centre cabling, smart node infrastructure, and PMBOK-based project management for major carriers including Telstra, Optus, TPG, and NBN.

Product overview

Complete Communications Services (CCS) is a telecommunications and power infrastructure services company offering a comprehensive suite of installation, construction, and maintenance services. The company operates as a single integrated service offering rather than a platform-plus-modules architecture. Core service offerings include Civil Engineering for telecommunications construction, Smart Nodes for modern technology infrastructure, Customer Delivery for tailored telecommunications and power solutions, Project Management using PMBOK processes, Power Distribution for mission-critical electrical systems up to 6000 Amps, Telecommunications installation services (cabling, switching, transmission, mobile, satellite, radio systems), Data Centre Solutions for IP networks, and Support Services for ongoing maintenance and technical support. CCS delivers these services through a national network across Australia, covering design, procurement, installation, commissioning, and whole-of-life support.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil Engineering Telecommunications civil construction projects in regional and metropolitan areas along Australia's east coast, including construction of new carrier network systems. Targeted at telecommunications carriers requiring civil works for network rollout and expansion.
• Smart Nodes Smart Node infrastructure installation including electrical haulage, switchboard termination, fibre optic haulage, splicing, commissioning, and copper infrastructure deployment. Targeted at local government and smart city deployments.
• Customer Delivery Tailored solutions for telecommunications and power sectors including in-building cabling, fibre optic termination, diagnostic testing, exchange delivery, and cable hauling. Targeted at telecommunications carriers and infrastructure clients.
• Project Management Project management services using PMBOK management process for telecommunications and power infrastructure installations and implementations. Targeted at carriers and infrastructure clients needing coordinated multi-stage deployments.
• Power Distribution High-availability, low-voltage and mains power electrical systems design and integration for mission critical installations, delivering up to 6000 Amps. Targeted at data centres, call centres, and telecommunications facilities.
• Telecommunications Installation Full telecommunications installation services including cable management, cable hauling and splicing, telephony switching, transmission systems, mobile networks, satellite systems, and radio systems. Targeted at telecommunications carriers across Australia and Asia-Pacific.
• Data Centre Solutions IP data network design and delivery including installation and configuration of networking equipment such as firewalls, routers, and switches for ISP, data warehouse, WAN, and LAN implementations. Targeted at data centre operators, ISPs, and enterprise network builders.
• Support Services Comprehensive support services including training, maintenance, site auditing (infrared imaging and aerial audits), and technical support delivered by field support engineers on as-needed, scheduled, or full-time basis under service level agreements. Targeted at telecommunications carriers and infrastructure clients requiring ongoing maintenance.

Quantifiable outcome

• DC power systems installation up to 6000 Amps capacity
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• UCG (United Communications Group)coreStrategic or Co-development PartnerCCS has partnered with UCG for Smart Node infrastructure projects in Regional Victoria. Over the past 12 months, CCS worked with UCG and Geelong City Council to install Smart Node infrastructure on the Geelong Waterfront and Greater Geelong Area. CCS managed electrical haulage, switchboard termination works, fibre optic haulage, splicing, commissioning, and copper infrastructure deployment as part of the project solution.
• Geelong City CouncilcoreStrategic or Co-development PartnerCCS conducted Smart Node infrastructure installation works in partnership with Geelong City Council to connect the wider community. The project involved installing Smart Node infrastructure on the Geelong Waterfront and within the Greater Geelong Area, managed in collaboration with UCG.
• NBN (National Broadband Network)coreChannel Partner/ Reseller/ DistributorCCS is fully accredited and inducted to work on the NBN Network. The company has provided services, teams, and project managers for major NBN projects including Launceston handover project. Experience covers FTTN and FTTC installations, NBN installation works covering multiple technology rollouts.
• TelstracoreChannel Partner/ Reseller/ DistributorCCS is fully accredited and inducted to work on the Telstra Network. The company has provided services, teams, and project managers for major Telstra carrier projects.
• OptuscoreChannel Partner/ Reseller/ DistributorCCS is fully accredited and inducted to work on the Optus Network. The company has provided services, teams, and project managers for major Optus carrier projects.
• TPGcoreChannel Partner/ Reseller/ DistributorCCS is fully accredited and inducted to work on the TPG Network. The company has provided services, teams, and project managers for major TPG carrier projects.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Downer EDI: ASX-listed integrated infrastructure services group with significant telecommunications networks services and power infrastructure capabilities across Australia and New Zealand. Competes in the same carrier-services space as CCS but at substantially greater scale.
• Fulton Hogan: Large Australasian infrastructure contractor with utilities, civil, and telecommunications infrastructure capabilities. Overlaps with CCS on civil engineering and telecom network construction work, though broader in scope.
• CPB Contractors (CIMIC Group): Major Australian infrastructure construction contractor (CIMIC Group) executing utility and communications infrastructure projects. Adjacent scale competitor for large civil and telecom builds.
• Lendlease: Global real estate and infrastructure group with significant Australian telecommunications and data centre construction capabilities. Competes with CCS on data centre build-outs and large-scale infrastructure projects.
• Thiess (CIMIC Group): Major Australian infrastructure construction contractor (part of CIMIC Group) executing large-scale utility and telecommunications civil works. Adjacent competitor with substantially larger scale and project breadth.

Direct peers

• Service Stream: ASX-listed Australia's largest telecommunications infrastructure services provider, delivering design, construction, and maintenance for carriers including NBN, Telstra, and Optus. Closest direct comparable in scope, customer base, and service lines to CCS.
• Ventia: Major APAC infrastructure services provider (formerly part of Bilfinger) with dedicated telecommunications and power services capabilities, serving carriers and utilities across Australia and New Zealand. Highly comparable customer base and service model.
• MIMP Connecting Solutions: Australian NBN-accredited telecommunications contractor providing fibre, copper, and civil installation services to carriers including NBN, Telstra, and Optus. Highly comparable niche competitor operating in adjacent east-coast geographies.
• BSA Limited: ASX-listed Australian technical services provider focused on telecommunications infrastructure, electrical contracting, and maintenance for carriers and utilities. Comparable mid-sized competitor with overlapping carrier customer base.
• Datatel: Australian specialist in data centre, communications cabling, and IT infrastructure services. Directly comparable to CCS's Data Centre Solutions and Customer Delivery offerings for enterprise and carrier customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CompleteComms
• LinkedInlinkedin.com/company/complete-communications-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Complete Communications Services