Washington-Morgan Community Action

What Washington-Morgan Community Action does

Washington-Morgan Community Action (legal name: Community Action Program Corporation of Washington-Morgan Counties, Ohio) is a private non-profit corporation incorporated in 1967 under Ohio Revised Code Chapter 1702, operating as one of more than 1,100 federally designated Community Action Agencies. It delivers an integrated portfolio of over 50 social service programs to low-income individuals and families across Washington and Morgan Counties in southeastern Ohio, with over 250 employees and offices in Marietta (headquarters at 218 Putnam Street) and Malta. Core service lines include Head Start / Early Head Start early childhood education, the WIC nutrition program (serving 2,000+ participants with over $700,000 in annual food coupons), the Senior Nutrition Program (over 350 hot meals daily with home-delivered Meals on Wheels), HEAP heating and cooling assistance, Home Weatherization Assistance, Family Health Services Clinic, Senior Aide employment, Kinship Care, Workforce Investment Act Youth Program, and the Community Action Bus Line (CABL) public transit service.

The organization's technology stack is essentially non-existent by commercial standards: the core 'technology' is a community-based social services delivery system reliant on in-person walk-in intake, phone referrals routed through a central receptionist, on-site program delivery at schools, senior centers, and client homes, and 15 summer feeding sites. The most recent digital product signal is the CABL transition to an app-based on-demand booking model launched October 21, 2024, replacing fixed bus routes in Marietta. No APIs, SDKs, or AI/ML capabilities are disclosed. Service delivery relies on a tripartite board governance structure mandated by the Economic Opportunity Act of 1964, comprising low-income representatives, public sector officials, and private sector leaders.

The revenue model is grant-dependent rather than transactional. The vast majority of operating funds flow from federal grants (Head Start, Community Services Block Grant, HEAP, weatherization funds via the U.S. Department of Energy and Ohio Department of Development, Administration for Children and Families) and state pass-through funding, supplemented by the Washington County Senior Services Levy (approximately $850,000 per year), United Way allocations ($14,000 from Greater Marietta United Way and $4,000 from United Way Alliance of the Mid Ohio Valley in 2008), corporate donations (e.g., $15,000 from American Electric Power), and one-time grants (Department of Labor $800,000 in 2005; SSVF $507,000 in 2013). Direct service pricing is essentially zero or voluntary-donation for the vast majority of programs; the only user-paid service is CABL fares ($1.00 general, $0.50 elderly/disabled). Customer concentration on the funder side is high, while end-user demand is broadly distributed across WIC participants, seniors 60+, low-income families, youth ages 14-21, and households needing energy assistance.

Name

Washington-Morgan Community Action

Legal name

Community Action Program Corporation of Washington-Morgan Counties, Ohio

Website

https://wmcap.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

11–50 employees

Short description

Washington-Morgan Community Action is a 1967-founded non-profit delivering 50+ social service programs, including Head Start, WIC, senior nutrition, and energy assistance, to low-income residents of Washington and Morgan Counties, Ohio, funded primarily through federal and state grants.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Child Care Services (6244), Child and Youth Services (624110), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Educational Services (8200), Services-Child Day Care Services (8351)

akta.pro primary industry

Early Childhood Education & Childcare Nonprofits (BPAGADAA)

akta.pro secondary industries

Head Start & Public Pre-K Programs (EDACABAK), Early Head Start & Publicly Funded Infant/Toddler Programs (EDACAGAH), Family Resource Centers & Wraparound Support Services (EDACALAH), Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ)

Keywords

• Community social services
• Anti-poverty programs
• Early childhood education
• Nutrition assistance
• Senior services

Headquarters

HQ city

Marietta

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Federal Funding: WM Community Action is funded through federal money directly, such as Head Start grants, or through state money, as in the Community Services Block Grant. Federal money is enhanced by additional funds from local community organizations, such as the United Way.
2. Community Services Block Grant (CSBG): Core funding for the Community Action Agencies comes from the Community Services Block Grant (CSBG). The CSBG supports both the unique mission and the many anti-poverty services of Community Action Agencies.
3. State Funding: State money administered through programs like Community Services Block Grant.
4. Local Community Contributions: Federal money is enhanced by additional funds from local community organizations, such as the United Way.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Washington-Morgan Community Action is a non-profit Community Action Agency that delivers more than 50 social service programs to low-income individuals and families across Washington and Morgan Counties in southeastern Ohio. Its core offerings span Head Start/Early Head Start early childhood education, WIC maternal and infant nutrition assistance, Senior Nutrition (congregate and home-delivered meals), Family Assistance case management, Home Energy Assistance (HEAP), Housing Services including weatherization, Senior Services, and Community Action Bus Line (CABL) public transportation. Programs are provided at low or no cost to eligible participants based on income guidelines.

Product overview

Washington-Morgan Community Action is a non-profit community-based organization offering a portfolio of over 50 social service programs organized into a multi-service delivery model. The core programs include Head Start/Early Head Start for early childhood development, WIC for maternal and infant nutrition, Senior Nutrition Program (congregate and Meals on Wheels), Family Assistance, HEAP heating/cooling assistance, Housing Services, Senior Services, and Public Transportation via CABL. Additional programs include Community Services Block Grant coordination, Summer Food Service, Home Weatherization, Workforce Investment Act Youth Program, Kinship Care, Secret Santa holiday program, Senior Aide employment, Baby Think Twice teen pregnancy prevention, Backpack Program for school supplies, Family Health Services Clinic, and Prescription Assistance. These programs are coordinated through a family-centered service delivery approach across multiple locations in Washington and Morgan Counties, Ohio.

Differentiator

Problem solved

Functional benefit

Products and services

• Head Start / Early Head Start Child development and early childhood education program serving infants, toddlers, and preschool children from low-income families in Washington and Morgan Counties.
• WIC (Women, Infants and Children) Special Supplemental Nutrition Program providing food supplements, nutrition education, and health services to pregnant and breastfeeding women, new mothers, infants, and children up to age 5.
• Senior Nutrition Program Nutrition program providing hot congregate meals at senior dining sites and home-delivered meals (Meals on Wheels) to seniors age 60 and older.
• Family Assistance Multi-service family support program helping low-income families meet immediate needs and move toward self-sufficiency through case management, family-centered assessment, and service coordination.
• Heating/Cooling Assistance (HEAP) Home Energy Assistance Program providing heating and cooling bill assistance, including the Winter Crisis Program (max $175 for heating utilities, $250 for bulk fuel) and Summer Cooling Program (max $175 for electric bills, plus room air conditioners for eligible applicants with documented medical need).
• Housing Services Housing assistance including weatherization services, homebuyer education, and housing development to help low-income families access safe, affordable housing.
• Senior Services Comprehensive services for seniors including nutrition, transportation, prescription assistance, in-home help, and community center support.
• Public Transportation (CABL) Community Action Bus Line providing public transportation in Washington County, with fares of $1.00 one-way for general riders and $0.50 for elderly/disabled.
• Community Services Block Grant (CSBG) Program Federal funding program supporting community services that help low-income families achieve self-sufficiency through family-centered assessment and service planning.
• Summer Food Service Program USDA child nutrition program providing nutritious meals to children ages 1-18 during summer months at 15 summer feeding sites throughout Washington and Morgan Counties, serving up to 30,000 nutritionally balanced meals per summer.
• Home Weatherization Assistance Program Energy efficiency program helping families reduce heating and cooling costs through insulation, weather stripping, furnace repair, and energy conservation measures; weatherized 77 homes in the last program year with 100 families on the waiting list.
• Workforce Investment Act Youth Program Employment and training program helping youth ages 14-21 from low-income families obtain credentials, complete secondary education, and gain work experience.
• Kinship Care Program Support services for relatives (primarily grandparents) who are primary caregivers for children whose parents are unable to provide care, including advocacy and resource linkage.
• Secret Santa Program Holiday gift assistance program matching families in need with donors to provide Christmas gifts for over 1,000 children annually in Washington County.
• Senior Aide Program Employment program placing seniors age 55+ in community service work sites to gain income and meaningful volunteer opportunities.
• Baby Think Twice Teen pregnancy prevention program using realistic infant simulators to teach young adults about infant care responsibilities and consequences.
• Backpack Program School supply distribution program providing backpacks and supplies to K-8 (and occasionally high school) students from low-income families.
• Family Health Services Clinic Women's health clinic providing prenatal care, family planning, annual exams, mammograms, and income-based billing for women of all ages.
• Prescription Assistance for Seniors Program helping seniors access free or reduced-cost prescription medications through pharmaceutical company assistance programs; has helped 930 seniors obtain free prescriptions valued at over $3.4 million.

Quantifiable outcome

• 213,771 home-delivered meals and 69,543 meals at senior dining sites between 2015-2019
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered major, core and minor.

• Solvay Advanced PolymersmajorStrategic or Co-development Partner · 1 March 2005Solvay Advanced Polymers provided flood relief assistance after the September 2004 and January 2005 floods by contributing construction supplies and labor to restore the Family Health Services Clinic and Housing and Transportation Department buildings. Employees also helped distribute supplies to flood victims.
• Peoples BankcoreStrategic or Co-development PartnerPeoples Bank has maintained a 30-year partnership with Washington-Morgan Community Action, providing free savings accounts to low-income families, access to low-interest rates for housing development, homebuyer education programs, and Federal Home Bank resources. Peoples Bank also donated a building to Washington-Morgan to expand operations.
• Ohio Association of Community Action Agencies (OACAA)coreStrategic or Co-development PartnerState-level association providing support, resources, and advocacy for Community Action Agencies in Ohio. WMCAP participates in regional forums and initiatives coordinated through OACAA.
• Community Action PartnershipcoreStrategic or Co-development PartnerNational association providing resources, advocacy, and annual conventions for Community Action Agencies. WMCAP participates in national events and received the Community Partnership Award at the 2004 Annual Convention.
• National Community Action Foundation (NCAF)coreStrategic or Co-development PartnerNational foundation advocating for Community Action Agencies and poverty elimination. David Bradley, Executive Director of NCAF, recognized WMCAP at its 40th anniversary celebration.
• Local Vendors (WIC Program)majorChannel Partner/ Reseller/ DistributorDozens of local vendors in Washington and Morgan Counties redeem WIC coupons, providing food supplements to eligible families while generating additional sales for local merchants.
• Buckeye Hills Regional CouncilminorStrategic or Co-development PartnerRegional council serving southeastern Ohio counties, providing coordination and support for community development initiatives.
• Washington County CommissionerscoreStrategic or Co-development PartnerCounty government partners with WMCAP on Secret Santa program and administers the Senior Services Levy. Cooperate on flood relief and community development initiatives.
• Morgan County CommissionerscoreStrategic or Co-development PartnerCounty government partners with WMCAP on various programs including Kinship Care and community services.
• Washington County Board of Developmental DisabilitiesmajorStrategic or Co-development PartnerPartner with WMCAP on Workforce Investment Act Youth Program, coordinating services for young adults with developmental disabilities seeking employment.

Scale indicators12 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Action for a Better Community: Rochester NY-based anti-poverty Community Action Agency providing Head Start, WIC, energy assistance, and family services. Comparable in delivering the full CA program portfolio to a defined multi-county service area.
• Mahoning County Community Action Agency: Ohio-based Community Action Agency providing an analogous portfolio of Head Start, HEAP, weatherization, senior services, and WIC programs to low-income residents. Closest structural peer given same state funding pipelines (OACAA, CSBG) and similar service mix.
• Multi-County Community Service Agency: Oklahoma Community Action Agency serving multiple rural counties with Head Start, energy assistance, and senior nutrition. Comparable multi-county rural service model under the national CAA network.
• Community Action Partnership of San Luis Obispo County (CAPSLO): California Community Action Agency operating Head Start, energy assistance, senior nutrition, and weatherization programs. Directly comparable service mix, but in a different state, illustrating both the federal CA model and geographic variation.
• Community Action Council of Howard County: Maryland Community Action Agency providing Head Start, WIC, energy assistance, weatherization, and senior services. Comparable in scope and federal funding mix; useful for benchmarking urban-suburban CA operations.
• Opportunities for Otsego: Rural New York Community Action Agency operating Head Start, WIC, weatherization, senior services, and housing programs in Otsego County. Comparable rural scale and Head Start/WIC-centric delivery model.
• Community Action Akron Summit: Northeast Ohio Community Action Agency delivering Head Start, energy assistance, weatherization, senior services, and workforce programs. Comparable scale and operating model; same federal funding base (CSBG, Head Start) and tripartite board structure.

Broad incumbents

• National Community Action Partnership: National umbrella association of which WMCAP is a member. Provides advocacy, training, and the annual convention where WMCAP received its 2004 award. Comparable not as an operator but as a strategic counterpart shaping the CA funding environment.
• Ohio Association of Community Action Agencies (OACAA): State-level association of Ohio Community Action Agencies. Direct strategic counterpart: coordinates state-level funding advocacy, training, and regional forums that WMCAP participates in.

Emerging players

• Area Agency on Aging, Region 9: Regional Aging Network agency covering multiple southeastern Ohio counties including portions of WMCAP's service area; provides senior nutrition funding that WMCAP must competitively bid on annually. Adjacent peer for the senior services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/WMCAP
• LinkedInlinkedin.com/company/washington-morgan-community-action

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Washington-Morgan Community Action