1024
1024 (operating as Ivo) is a Hobart-based Australian SaaS company that builds web-based organisation, client, and service management software exclusively for community organisations, including NDIS and disability advocacy providers. It sells via monthly and annual subscriptions on a demo-led, direct sales motion.
- Company typePrivate
- Founded2004
- HeadquartersHobart, Australia
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What 1024 does
1024 is an Australian privately-held software company headquartered in Hobart that develops and sells Ivo, a web-based SaaS platform for organisation, client, and service management built exclusively for community organisations. Originally released in 2004 and continuously evolved since then — most recently re-platformed as 'web-Ivo' — Ivo enables NFPs to manage advocacy cases, intake and waiting lists, support coordination, education sessions, surveys, projects, tasks, and research through a highly customisable interface with guided data entry, an inbuilt query/reporting tool, and out-of-the-box support for Australian funding programs including NDAP, NDIS Appeals, DRC Advocacy, Victorian QDC, Queensland Disability, and Queensland Health.
The platform differentiates itself from general-purpose CRMs such as Salesforce by combining deep, long-tenured sector expertise (over 15 years of exclusive community-organisation focus since 2005) with configurable data capture that adapts to shifting funder reporting requirements. Technical components include a customisable navigation panel, single-screen client management, guided data entry, an inbuilt query tool, and SharePoint/OneDrive document storage integrations that allow customers to leverage Microsoft NFP licensing benefits. A published short-term roadmap extends the product into enhanced querying, rich notes with backlinks, client case reviews, public forms, membership management, email integration, courses, and appointment scheduling.
The business operates on a SaaS subscription model with monthly and annual billing, sold direct to Australian community organisations via a consultative, demo-led sales motion (a 'Book a Free Demonstration' call-to-action on the company website). The company is small, with 1-10 employees, no disclosed funding, no partnerships beyond Microsoft ecosystem integrations, and no management team information publicly available. All revenue, customer count, and pricing detail remain undisclosed, and the operating footprint is exclusively Australian with no signals of international expansion.
1024 firmographics
Firmographics- Name
- 1024
- Website
- https://1024.com.au
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- 1024 (operating as Ivo) is a Hobart-based Australian SaaS company that builds web-based organisation, client, and service management software exclusively for community organisations, including NDIS and disability advocacy providers. It sells via monthly and annual subscriptions on a demo-led, direct sales motion.
- Ownership category
- akta.pro rank
1024 industry classification
Industry- Product category
- Case Management Software
- NAICS
- Professional, Scientific, and Technical Services (541)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
Keywords
Where 1024 is headquartered
LocationHeadquarters
- HQ city
- Hobart
- HQ country
- Australia
- HQ region
- Oceania
Markets served
1024 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Subscription Software License: SaaS subscription model with monthly and annual billing options for Ivo organisation, client, and service management software. All prices listed are exclusive of GST.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual subscription plan |
| Subscription | Monthly | Monthly subscription plan |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
1024 product offering
Product offeringCore offering
1024 develops and sells Ivo, a web-based organisation, client, and service management software platform built specifically for Australian community organisations. Ivo enables management of activities such as advocacy, education, intake and waiting lists, support coordination, surveys, projects, and research, and includes out-of-the-box support for multiple disability and advocacy funding programs (NDAP, NDIS Appeals, DRC Advocacy, Victorian QDC, Queensland Disability, Queensland Health).
Product overview
1024 offers a single unified product called Ivo – an organisation, client, and service management software platform developed specifically for community organisations. Originally released in 2004, Ivo is a highly customisable solution that enables organisations to manage any type of activity or service including advocacy, education, intake, support coordination, surveys, and project management. The platform includes built-in funding program support and is delivered as a web-based application with a roadmap of upcoming features including enhanced reporting, email integration, appointment scheduling, and Microsoft SharePoint/OneDrive document management.
Differentiator
Problem solved
Functional benefit
Products and services
- Ivo Ivo is a flexible and highly customisable web-based organisation, client, and service management software for Australian community organisations. It enables management of advocacy, education, group sessions, intake and waiting lists, support coordination, surveys, projects, tasks, and research, and supports multiple funding programs out-of-the-box including NDAP, NDIS Appeals, DRC Advocacy, Victorian QDC, Queensland Disability, and Queensland Health.
Companies that use 1024
Customer profileSegments2 records
Ideal customer profiles2 records
1024 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
1024 partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights3 records
1024 competitors and assessment
Company assessmentDirect peers
- Exym: Case management and electronic record software purpose-built for behavioral health and social services agencies. Overlaps directly with Ivo's disability and community-advocacy workflows.
- CharityTracker: Cloud-based case management and inter-agency collaboration tool for community social services, charities, and faith-based organizations. Overlaps with Ivo's community organisation use cases.
- ClientTrack by Eccovia: Case management platform for human services agencies, including health, housing, and community programs. Comparable configurability and outcome-reporting emphasis to Ivo.
- Supportable: Australian-based software platform built specifically for community and not-for-profit organisations. Most direct local/geographic peer to 1024's Ivo.
- Apricot by Bonterra: Case management software for nonprofits and social services. Directly comparable to Ivo in its focus on configurable workflows, intake, and reporting for community-based programs.
- Penelope by Athena Software: Web-based case management platform for human services organizations including disability, mental health, and community services. Closely comparable product/market to Ivo, though primarily serving North American agencies.
- Social Solutions ETO (Bonterra): Efforts to Outcomes (ETO) case management software for human and social services organizations. Targets the same nonprofit/disability community sector as Ivo with comparable intake, service, and outcome tracking.
- CareLogic by Qualifacts: EHR/case management platform for behavioral health and human services, including disability and community-based providers. Comparable product architecture and customer profile to Ivo.
Broad incumbents
- Salesforce Nonprofit Cloud / NPSP: Salesforce's Nonprofit Success Pack and Nonprofit Cloud are explicitly named by 1024 as the broad enterprise alternative Ivo competes against. Same customer base (nonprofits), but a horizontal platform serving many verticals.
- Microsoft Dynamics 365: Enterprise CRM/operations platform with growing human services functionality and deep SharePoint/OneDrive integration. Broader alternative Ivo competes against within the Australian NFP market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
1024 social profiles
Digital presence1024 financial estimates
Financial estimateRevenue estimate
Valuation estimate
1024 leadership team
Management profileNumber of profiles
1024 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
1024 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 1024
What does 1024 do?
1024 develops and sells Ivo, a web-based organisation, client, and service management software platform built specifically for Australian community organisations. Ivo enables management of activities such as advocacy, education, intake and waiting lists, support coordination, surveys, projects, and research, and includes out-of-the-box support for multiple disability and advocacy funding programs (NDAP, NDIS Appeals, DRC Advocacy, Victorian QDC, Queensland Disability, Queensland Health).
Is 1024 a public or private company?
1024 is a private company. It is classified as unknown and is currently operating.
When was 1024 founded?
1024 was founded in 2004. It employs 1 to 10 people.
Where is 1024 based?
1024 is headquartered in Hobart, Australia, in the Oceania region.
How does 1024 make money?
One revenue line is on record: subscription Software License.
Who are 1024's main competitors?
Direct peers on record are Exym, CharityTracker, ClientTrack by Eccovia, Supportable, Apricot by Bonterra, Penelope by Athena Software, Social Solutions ETO (Bonterra) and CareLogic by Qualifacts. Broad incumbents are Salesforce Nonprofit Cloud / NPSP and Microsoft Dynamics 365.
Does 1024 have an API?
No public API is recorded for 1024.
What industry is 1024 in?
1024's product category is Case Management Software. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech). Its NAICS code is 541 and its SIC code is 8300.