Delta M Group
Delta M Group is a Kyiv-based financial services firm providing non-performing loan portfolio management and proprietary debt collection software (Delta M. Collection and Delta Tell) to banks, microfinance institutions, and collection agencies across Eastern Europe and Central Asia.
- Company typePrivate
- Founded2006
- HeadquartersKyiv, Ukraine
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Delta M Group does
Delta M Group is a Kyiv-headquartered financial services firm founded in 2006 that specializes in non-performing loan (NPL) portfolio management and debt collection, augmented by proprietary software products. The group operates two wholly-owned product lines: Delta M. Collection, a customizable CRM and workflow automation platform for pretrial through legal debt collection, designed individually for each partner country's financial system and legislation; and Delta Tell, an IP PBX software product with call center functionality that claims 30-50% efficiency gains through automation and real-time recovery analytics. The firm also provides full-cycle debt management services — precollection, soft, hard, and legal collection, and debt portfolio purchase — alongside consulting engagements covering operational arrangements, business process design, financial model development, and customized IT implementations.
The company serves banks, microfinance institutions, and collection agencies across at least 8 countries in Eastern Europe and Central Asia (Ukraine, Kazakhstan, Kyrgyzstan, Moldova, Poland, China, Vietnam), with regional head offices in Karaganda and Bishkek supplementing the Kyiv headquarters. Its revenue model combines recurring software licensing (Delta M. Collection and Delta Tell subscriptions with 24/7/365 technical support and upgrades), professional services fees for consulting and NPL portfolio management, and managed services for call center and debt collection outsourcing. The company website and LinkedIn presence serve as the primary go-to-market channels, with direct B2B enterprise sales targeting financial institution clients.
Named clients include tier-1 European banking groups (BNP Paribas, UniCredit, Credit Agricole, OTP Bank), major CIS banks (PrivatBank, Kaspi, Kredobank, VS Bank, Universal Bank), and adjacent enterprise names in automotive finance (Porsche Finance, Volvo) and telecommunications (Lifecell). Delta M Group operates as a privately held company with no disclosed external institutional shareholders, no funding rounds, and no public revenue or ownership disclosures; current headcount is listed at 101-250 in firmographics, though the firm's own materials reference 500+ employees and 150+ partners as of 2017.
Delta M Group firmographics
Firmographics- Name
- Delta M Group
- Legal name
- Delta M Group
- Website
- https://deltamgroup.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Delta M Group is a Kyiv-based financial services firm providing non-performing loan portfolio management and proprietary debt collection software (Delta M. Collection and Delta Tell) to banks, microfinance institutions, and collection agencies across Eastern Europe and Central Asia.
- Ownership category
- akta.pro rank
Delta M Group industry classification
Industry- Product category
- Debt Collection Services
- NAICS
- Collection Agencies (561440), Collection Agencies (56144), Management Consulting Services (54161)
- SIC
- Services-Consumer Credit Reporting, Collection Agencies (7320)
- akta.pro primary industry
- Collections, Recovery & Debt Management Platforms (FSAGAHAI)
Keywords
Where Delta M Group is headquartered
LocationHeadquarters
- HQ city
- Kyiv
- HQ country
- Ukraine
- HQ region
- Europe
Offices4 records
Markets served
Delta M Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Debt Management: Full range of professional services for non-performing loan portfolio management (NPL): precollection, soft, hard and legal collection, and debt portfolio purchase. Services provided to banks and financial institutions.
- Consulting Services: Consulting projects including operational arrangements, business process design, financial model development, and customized IT solutions for business partners.
- Software Licensing - Delta M. Collection: License and sale of proprietary debt collection management software to financial institutions in partner countries.
- Software Licensing - Delta Tell: IP PBX and call center software licensing with professional technical customer support 24/7/365 and regular system upgrades.
- Debt Collection Outsourcing: Outsourcing services for call center management and debt collection operations.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
Delta M Group product offering
Product offeringCore offering
Delta M Group provides professional debt collection management services for non-performing loan (NPL) portfolios, including precollection, soft, hard, and legal collection, as well as debt portfolio purchase, targeted at banks and financial institutions. The company develops and licenses two proprietary software products: Delta M. Collection, which automates debt collection workflow customized per country's financial system and legislation, and Delta Tell, an IP PBX call center solution for recovery process automation. Supporting consulting services cover operational arrangements, business process design, financial model development, and customized IT solutions for partners.
Product overview
Delta M Group offers a unified product portfolio centered around two core software solutions: Delta M. Collection and Delta Tell. Delta M. Collection is a debt collection management software designed individually for each partner's country based on financial system and legislation requirements. Delta Tell is an IP PBX software with Call Center functionality. The company also provides related professional services including consulting (operational arrangements, business process design, financial model development) and debt management (precollection, soft/hard/legal collection, debt portfolio purchase). The software products work together to provide complete automation and optimization of the recovery process for financial institutions.
Differentiator
Problem solved
Functional benefit
Brands
- Delta M. Collection: Software complex to automate and ease the workflow of debt collection management. Designed individually for each partner's country taking into account its financial system and legislation requirements.
- Delta Tell
Products and services
- Delta M. Collection Software complex designed to automate and streamline the workflow of debt collection management. Customized individually for each partner's country based on its financial system and legislation requirements. Includes CRM system for pretrial debt collection automation, strategic planning, and portfolio segmentation capabilities.
- Delta Tell IP PBX software product with Call Center functionality providing IT systems for banks, micro financial institutions, and collection agencies. Offers automation and optimization of the whole recovery process with efficiency increase up to 30-50%. Provides real-time analysis for controlling and improving recovery strategies online. Includes 24/7/365 professional technical customer support and regular system upgrades.
- Debt Management Services (NPL Portfolio Management) Full range of professional services to manage non-performing loan portfolios for banks and financial institutions: precollection, soft collection, hard collection, legal collection, and debt portfolio purchase.
- Consulting Services Consulting projects comprising operational arrangements, overall business process design, financial model development, and customization of IT solutions for business partners. Draws on over 10 years of troubled asset management experience.
- Debt Collection Outsourcing Outsourcing services for call center management and debt collection operations delivered to banks and financial institutions.
Quantifiable outcome
- Efficiency increase up to 30-50%
- +1 more outcomes
Companies that use Delta M Group
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles3 records
Delta M Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Delta M Group partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor.
- BNP ParibasminorBanking partner receiving debt management and NPL portfolio management services from Delta M Group.
- OTP BankminorBanking partner receiving debt management services from Delta M Group.
- UniCreditminorBanking partner receiving debt management services from Delta M Group.
- Credit AgricoleminorBanking partner receiving debt management services from Delta M Group.
- PrivatBankminorBanking partner receiving debt management services from Delta M Group.
- KaspiminorBanking/fintech partner receiving debt management services from Delta M Group.
- KredobankminorBanking partner receiving debt management services from Delta M Group.
- LifecellminorTelecommunications partner with financial services relationship.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Delta M Group competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Delta M Group social profiles
Digital presenceDelta M Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Delta M Group leadership team
Management profileNumber of profiles
Profiles5 records
Delta M Group subsidiaries and ownership
Company hierarchySubsidiaries4 records
Delta M Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Delta M Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Delta M Group
What does Delta M Group do?
Delta M Group provides professional debt collection management services for non-performing loan (NPL) portfolios, including precollection, soft, hard, and legal collection, as well as debt portfolio purchase, targeted at banks and financial institutions. The company develops and licenses two proprietary software products: Delta M. Collection, which automates debt collection workflow customized per country's financial system and legislation, and Delta Tell, an IP PBX call center solution for recovery process automation. Supporting consulting services cover operational arrangements, business process design, financial model development, and customized IT solutions for partners.
Is Delta M Group a public or private company?
Delta M Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Delta M Group founded?
Delta M Group was founded in 2006. It employs 101 to 250 people.
Where is Delta M Group based?
Delta M Group is headquartered in Kyiv, Ukraine, in the Europe region.
How does Delta M Group make money?
Five revenue lines are on record. Professional Services - Debt Management is the primary driver. The others are consulting Services, software Licensing - Delta M. Collection, software Licensing - Delta Tell and debt Collection Outsourcing.
Does Delta M Group have an API?
No public API is recorded for Delta M Group.
What industry is Delta M Group in?
Delta M Group's product category is Debt Collection Services. Its primary akta.pro industry code is FSAGAHAI, Collections, Recovery & Debt Management Platforms. Its NAICS code is 561440 and its SIC code is 7320.