faircheck Schadenservice Deutschland GmbH

What faircheck Schadenservice Deutschland GmbH does

faircheck Schadenservice Deutschland GmbH is a German professional services firm founded in 2006 and headquartered in Mönchengladbach, specializing in independent damage assessment and claims management for the property insurance sector. The company operates a network of 350+ certified experts (Sachverständige) deployed nationwide across Germany, delivering court-admissible expert assessments for building damage, liability claims, electronics damage, and automotive collision claims. Primary customers are insurance companies, property owners and managers, and industrial/corporate clients requiring documented, independent damage evaluations. The company has processed over 860,000 cases since inception and holds ISLA and EFQM certifications for quality management.

The company's offering is built around the Faircheck-Portal, a digital case management platform providing real-time status tracking and document access, complemented by a modular suite of assessment services including Begutachtung (on-site assessment), End-2-End Regulierung (full claims settlement), On-Desk Prüfung (document-based review), Video Begutachtung (live video assessment), Elektro Labor (electronic device testing), Technische Anlagen (technical installations), and AI Check (AI-supported pre-screening for completeness, plausibility, and prioritization). Business model is fee-for-service professional services with quote-based, custom enterprise pricing and multi-year contracts; distribution is direct B2B enterprise sales complemented by a certified-expert partner network. The company operates within the CED Group ecosystem alongside RepairConcepts and e-via, which together form an integrated assessment, repair coordination, and digital tooling platform. The Managing Director is Olcay Krandaoglu.

Name

faircheck Schadenservice Deutschland GmbH

Legal name

Faircheck Schadenservice Deutschland GmbH

Website

https://www.faircheck-schadenservice.de/

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

faircheck Schadenservice Deutschland GmbH is a German independent damage assessment and claims management firm founded in 2006, serving insurance companies, property owners, and industrial clients with a nationwide network of 350+ certified experts and a digital case management platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Korschenbroich

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Professional Damage Assessment Services: Fee-for-service model for independent expert damage assessments covering building damage, liability claims, electronics, and automotive collision damage. Services include on-site inspections, desk reviews, video assessments, and end-to-end claims processing.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Faircheck provides independent, court-admissible damage assessment and end-to-end claims management services for property, liability, electronics, and vehicle insurance claims across Germany. The company combines a nationwide network of 350+ certified experts with a digital platform (Faircheck-Portal) and AI-supported case pre-screening (AI Check) to deliver on-site, video-based, desk-based, and laboratory-based inspections and reports for insurance companies, property owners, and industrial clients.

Product overview

Faircheck offers a modular platform architecture centered on the Faircheck-Portal as the core digital hub, supported by multiple specialized service modules. The platform provides independent damage assessment and claims settlement services across Germany. Core offerings include Begutachtung (professional inspection and assessment) and Abwicklung (end-to-end damage processing), while specialized modules cover On-Desk Prüfung, Video Begutachtung, AI Check, Elektro Labor, Technische Anlagen, Individual Gutachten, and End-2-End Regulierung. Supporting services include Qualitätsmanagement (quality management with ISLA and EFQM certification) and Besondere Lösungen (specialized solutions for drying management and cumulative events). The company operates with over 350 experts nationwide and has processed over 860,000 orders since 2006.

Differentiator

Problem solved

Functional benefit

Brands

• Faircheck-Portal: An innovative and user-friendly platform enabling fast and uncomplicated processing of damage claims.
• AI Check
• Video Begutachtung
• H2O Eco

Products and services

• Begutachtung (Damage Assessment) Professional on-site damage inspection and appraisal services for building, liability, electronics, and vehicle collision claims, delivered by qualified experts across Germany for insurers and corporate clients.
• Abwicklung (End-to-End Claims Processing) Efficient, transparent end-to-end damage processing from initial notification to final settlement, with structured workflows, digital processes, and valid reports for insurers and corporate clients.
• End-2-End Regulierung Complete case management from first damage notification through final settlement, including coordination, partner management, communication, and comprehensive documentation.
• Technische Anlagen (Technical Systems Assessment) Inspection and assessment of technical installations including electrical systems, devices, heating, lightning protection, antennas, ventilation, and photovoltaic installations for industrial and commercial clients.
• On-Desk Prüfung (Desk-Based Assessment) Document-based damage assessment without on-site visits, evaluating submitted invoices, cost estimates, photographs, and expert reports for structured analysis and settlement recommendation.
• Elektro Labor (Electronics Laboratory Testing) Laboratory testing of electrical equipment using measurement technology and detailed fault analysis, producing comprehensive test reports with measurements and action recommendations for insurers.
• Video Begutachtung (Video Assessment) Live video-based damage assessment via secure video conference, with real-time expert evaluation and optional asynchronous photo or video upload through GDPR-compliant channels.
• AI Check AI-supported digital case pre-screening covering completeness checking, plausibility verification, prioritization by complexity, and audit-secure documentation and routing to appropriate service paths.
• Individual Gutachten (Custom Expert Opinions) Custom expert opinions for complex or special damage cases, including on-site inspections, document-based assessments, cost estimate verification, and video assessments.
• Qualitätsmanagement (Quality Management) Standardized quality management service with clear SLA requirements, uniform criteria, and measurable goals ensuring planable and verifiable quality from commissioning to final report under ISLA standard and EFQM certification.
• Besondere Lösungen (Specialized Solutions) Customized solutions for complex challenges including drying management for water damage (H2O Eco) and cumulative event management, with real-time monitoring and sustainable approaches.
• Faircheck-Portal Innovative digital platform providing real-time case status tracking, document access, photo documentation, evaluation reports, and settlement recommendations for damage case management by insurers and corporate clients.

Quantifiable outcome

• 860,000+ successfully processed orders since founding in 2006
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• CED Germany Holding GmbHcoreStrategic or Co-development PartnerCED Germany Holding GmbH is the parent company of Faircheck. Part of CED Group ecosystem providing technology-supported damage management with European network. CED Group enables Faircheck to leverage shared resources, technology, and industry expertise.
• RepairConceptscoreChannel Partner/ Reseller/ DistributorNationwide network for damage claims management (Bundesweites Netzwerk für Schadenregulierung). RepairConcepts operates as a complementary partner within the CED Group ecosystem, providing repair coordination services alongside Faircheck's assessment capabilities.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Europäische Reiseversicherung / ERV (claims operations): ERV and similar German insurance groups operate internal and partner-based claims assessment networks; while not standalone competitors, their in-house and partner claims teams represent alternative delivery models for the same German insurance buyer.

Broad incumbents

• DEKRA Claims & Expertise: DEKRA provides independent damage and expert assessments to insurers and corporates across Germany as part of a global testing and certification group, competing in the same property and automotive claims assessment space.
• Sedgwick (Germany operations): Sedgwick is a global claims management and loss-adjusting firm with European operations offering independent damage assessment and end-to-end claims handling, comparable in scope to Faircheck's End-2-End Regulierung service.
• TÜV Rheinland Claims Services: TÜV Rheinland offers insurance claims-related inspection, assessment, and expert services within a much broader testing and certification portfolio, overlapping with Faircheck's building and electronics assessment work.
• Crawford & Company: Crawford is a global independent loss-adjusting and claims management firm serving insurance carriers, with German operations that overlap with Faircheck's property, liability, and complex claims assessment work.

Direct peers

• ControlExpert: ControlExpert is a Germany-based provider of digital claims management and damage assessment services for insurance carriers, offering automated claims processing and expert appraisals — directly overlapping Faircheck's core business model and customer base.
• Audatex (Solera): Audatex, part of Solera, provides automotive claims estimating and damage assessment software and services widely used by German insurers, overlapping with Faircheck's vehicle collision damage assessment service line.
• SCHADENFRIDDE / SV Büro Thomas Fridde: Independent German damage assessment and appraisal firm serving insurance carriers across property, liability, and automotive claims — closely comparable to Faircheck's core Begutachtung service.

Emerging players

• Tractable: Tractable applies AI computer vision to automate damage assessment for insurance carriers, including European property and auto insurers — a direct technology competitor to Faircheck's AI Check and video assessment offerings.
• CCC Intelligent Solutions: CCC provides AI-driven claims management and damage estimation software for property and auto insurance, representing the technology-led disruption to traditional expert assessment models that Faircheck's AI Check initiative also targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/faircheck-schadenservice-deutschland-gmbh
• Xx.com/myfaircheck

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about faircheck Schadenservice Deutschland GmbH