Active Care Services

What Active Care Services does

Active Care Services (operating as Active Care Youth and Adult Services) is a British Columbia-based, non-profit social services provider delivering trauma-informed, person-centered residential and community supports. Its core service lines are the Child & Youth Program (staffed supported homes for individuals up to age 19 with complex behavioural, developmental, and mental-health needs), the Adult Program (staffed supported homes and Supported Independence placements for adults 19+ eligible through Community Living British Columbia), and Complex Care Homes (24/7 multi-disciplinary wrap-around services for adults with mental health and substance use challenges, delivered in partnership with the Interior Health Authority in Kelowna and Kamloops). The organization also publishes a Support Groups community resource directory. All Active Care homes are staffed 24 hours a day, 365 days a year, and individualized care plans are developed collaboratively with the person served, their family, and external professionals, reviewed quarterly.

The business model is fully government-funded: every placement comes through direct referral from BC ministries and health authorities, with no consumer pricing or private-pay channel. Funders include the Ministry for Children and Family Development, Delegated Aboriginal Agencies, Interior Health Authority, Community Living British Columbia, and the Ministry of Social Development and Poverty Reduction. Operations span Northern British Columbia, the Okanagan, and the Thompson Valley, with regional offices in Kamloops (headquarters), Kelowna, and Terrace. The organization holds CARF accreditation, is a certified Living Wage employer, and maintains a member relationship with AccessibleEmployers. The technology stack is non-proprietary — primarily Relias Learning Management System for staff training — and there is no direct-to-consumer digital channel, paid marketing, or productized software offering.

Name

Active Care Services

Legal name

Active Care Services

Website

https://activecareservices.ca

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

Active Care Services is a BC-based non-profit delivering trauma-informed, 24/7 staffed residential and community supports for children, youth, and adults with complex behavioural, developmental, mental-health, and substance-use needs, fully funded through contracts with provincial ministries and health authorities.

Ownership category

akta.pro rank

Product category

Residential Social Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Live-In Special Needs & Inclusive Childcare (HSAAAEAJ)

akta.pro secondary industries

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Trauma-informed care services
• Staffed residential support
• Developmental disability services
• Complex care housing
• Government-funded youth services

Headquarters

HQ city

Kamloops

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Government-Funded Care Services: Active Care Youth and Adult Services is fully funded by government agencies. Services are provided to children, youth, and adults with complex needs through contracted arrangements with multiple ministries and health authorities. All persons served are accepted through direct referrals from funders, and services are fully funded—meaning individuals and families do not pay directly for care.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels2 records

Core offering

Active Care Services operates staffed residential homes and community support programs for children, youth, and adults with complex behavioural needs, developmental disabilities (including Autism and FASD), mental health challenges, and substance use issues across British Columbia. Services include 24/7 staffed homes, individualized care plans, life skills development, school support, family reunification, and multi-disciplinary wrap-around complex care housing. All placements are made through direct referrals from government funders and services are fully funded, with no direct payment from individuals or families.

Product overview

Active Care Services operates as a unified service delivery organization offering youth and adult care programs through three interconnected core services: Child & Youth Program (staff-supported homes for children up to age 19), Adult Program (staff-supported homes for adults 19+), and Complex Care Homes (multi-disciplinary 24/7 wrap-around services for adults with mental health and substance use challenges). Additionally, the organization provides a Support Groups community resource information service. All programs are trauma-informed, person-centered, and funded through partnerships with BC government ministries and health authorities.

Differentiator

Problem solved

Functional benefit

Products and services

• Child & Youth Program Staff-supported homes for children and youth up to age 19 requiring complex support needs, providing person-centered care plans, school support (traditional and virtual), community activities, life skills training, coping strategies, and family reunification support. Funded by the Ministry for Children and Family Development and Delegated Aboriginal Agencies.
• Adult Program Staff-supported homes for adults 19+ eligible for Community Living British Columbia services, providing homes that reflect individual needs and preferences, community integration support, life skills development, and supported independence placements. Funded through CLBC.
• Complex Care Homes 24/7 wrap-around services for adults experiencing mental health and/or substance use challenges as well as other health needs, provided in Kelowna and Kamloops in partnership with Interior Health Authority. Multi-disciplinary team includes nurses, social workers, psychiatrists, addiction medicine physicians, and health care workers delivering life skills development, recreational activities, medication management, and psychosocial rehabilitation supports.
• Support Groups Resource Directory Community resource information service providing curated listings of support groups and services across categories including crisis response, addictions, mental health, housing, employment, food security, and other social services throughout British Columbia.

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Ministry for Children and Family DevelopmentcoreOthersPrimary funder for Child and Youth Program. Contracts with Active Care to provide staffed supported homes for children and youth up to age 19 with complex support needs. Referrals flow through this ministry for government-funded placements.
• Community Living British Columbia (CLBC)coreOthersPrimary funder for Adult Program. CLBC refers adults 19+ with developmental disabilities to Active Care for residential support and supported independence placements. Services are fully funded through this provincial agency.
• Interior Health AuthoritycoreStrategic or Co-development PartnerStrategic partnership for Complex Care Housing in Kelowna and Kamloops. Active Care provides 24/7 wrap-around services for adults experiencing mental health and/or substance use challenges through a multi-disciplinary team approach including nurses, social workers, psychiatrists, and addiction medicine physicians.
• Ministry of Social Development and Poverty ReductioncoreOthersGovernment ministry providing funding for services through Community Living British Columbia programs. Supports adults with disabilities in accessing residential and community supports.
• Delegated Aboriginal AgenciescoreOthersIndigenous-focused child welfare agencies that refer Indigenous children and youth to Active Care programs. Supports culturally appropriate placement for Indigenous youth requiring staffed supported homes.
• AccessibleEmployersminorOthersMembership organization for accessible employment. Active Care Youth and Adult Services is a member, indicating commitment to inclusive hiring practices for people with disabilities.
• Living Wage for FamiliesminorOthersLiving Wage Employer certification. Active Care has been recognized as paying a living wage to employees, demonstrating commitment to fair compensation.
• Crisis Prevention Institute (CPI)minorOthersTraining partner providing Non-Violent Crisis Intervention certification for staff. CPI logo displayed indicates staff receive crisis prevention and de-escalation training.
• Traumatic Stress Institute (TSI)minorOthersTraining partner providing Risking Connections trauma-informed care training for staff. Logo displayed indicates organizational commitment to trauma-informed service delivery.
• Commission on Accreditation of Rehabilitation Facilities (CARF)minorOthersAccreditation body. Active Care displays CARF logo indicating adherence to internationally recognized standards for rehabilitation and human services organizations.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• PLEA Community Services: BC-based non-profit providing residential, youth justice, family, and community-living services across the Lower Mainland. Comparable in service breadth (children, youth, adults with developmental disabilities) and government-funded operating model.
• Reena: Ontario-based non-profit providing residential, day-program, and community-inclusion services for individuals with developmental disabilities. Comparable in supported-independence and staffed-home service lines, with similar government-funder revenue model.
• Pacific Coast Community Resources: BC-based provider of staffed residential and supported living services for children, youth, and adults with complex behavioral and developmental needs. Closely comparable in mission, funding mix (government contracts), and 24/7 staffing model.
• WJS Canada: National Canadian provider of residential, community-based, and family support services for children, youth, and adults with complex needs. Directly comparable program portfolio and government-funder revenue model.
• L'Arche Canada: Canadian non-profit operating staffed residential homes and day programs for adults with intellectual and developmental disabilities. Comparable in residential staffed-home model, person-centered philosophy, and government-funded revenue base.
• Burnaby Association for Community Inclusion (BACI): BC-based non-profit supporting adults with developmental disabilities through staffed residential homes, day programs, and community-inclusion services. Directly comparable to Active Care's Adult Program and CLBC-funded supported-independence placements.

Broad incumbents

• Devereux Advanced Behavioral Health: Large US-based non-profit operating staffed residential, behavioral-health, and community-living programs for children and adults with complex needs. Comparable in service scope (children, adults, complex care) but materially larger and operating under US funding structures.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/active-care-youth-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Active Care Services