Ambulancezorg Nederland

What Ambulancezorg Nederland does

Ambulancezorg Nederland (AZN), established in 2001 and headquartered in Zwolle, is the Dutch sector association (branchevereniging) representing all 25 Regionale Ambulancevoorzieningen (RAVs). These RAVs are the entities designated by the Minister of Health, Welfare and Sport (VWS) under the Ambulance Care Services Act (in force 1 January 2021) as the exclusive providers of ambulance care in each of the 25 RAV regions. AZN operates a bureau of approximately 25 staff led by director Koos Reumer, with chair Hans Schirmbeck taking office on 1 October 2025.

AZN's portfolio is organized as four programmes — Quality of Care, HR/Employers' Affairs, Control & Financing, and Information Provision & ICT — supplemented by communications and operations support. Core deliverables include the annual Sectorkompas sector statistics publication, the national reference framework for ambulance capacity and distribution (developed with RIVM), national information systems and ICT infrastructure (C2000, GMS, the LPZ care-coordination app, and integration with VZVZ's LSP), and the unified sector collective labor agreement (CAO) covering more than 7,000 ambulance professionals. AZN also coordinates care across the acute care chain with partners including Nivel, HAN University of Applied Sciences, CZO, NZa, and Stichting Landelijk Platform Zorgcoördinatie.

AZN is funded through membership fees from the 25 RAVs and supplementary government support for sector-wide initiatives. As a vereniging (membership association) rather than a commercial entity, it does not charge end-users for services and reports no commercial revenue. Its role is institutional: representing the sector in policy and labor negotiations, setting quality standards, and operating the national coordination infrastructure that links all 25 RAVs into a single Dutch ambulance system.

Name

Ambulancezorg Nederland

Legal name

Ambulancezorg Nederland

Website

https://ambulancezorg.nl

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Ambulancezorg Nederland is the Dutch sector association representing all 25 designated Regional Ambulance Services (RAVs). It negotiates the sector CAO, sets quality and ICT standards, and operates national coordination infrastructure for ambulance and acute care in the Netherlands.

Ownership category

akta.pro rank

Product category

Emergency Medical Services Sector Association

NAICS

Business Associations (813910), Ambulance Services (621910), Ambulance Services (62191), Business, Professional, Labor, Political, and Similar Organizations (8139)

SIC

Services-Membership Organizations (8600), Services-Social Services (8300)

akta.pro primary industry

Emergency Medical Care & Field Hospitals (BPADADAC)

akta.pro secondary industries

Public Health Governance, Interagency Coordination & Partnerships (HLAJAMAD), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Ambulance care services
• Emergency medical services
• Sector association
• Dispatch coordination
• Acute care coordination

Headquarters

HQ city

Zwolle

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Membership fees from RAVs: AZN is funded through membership fees from all 25 Regional Ambulance Services (RAVs) in the Netherlands. The association also receives government support for sector-wide initiatives.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Ambulancezorg Nederland is the Dutch sector association representing all 25 Regionale Ambulancevoorzieningen (RAVs). It provides employer representation including CAO negotiations, quality frameworks and protocols for ambulance care, national ICT infrastructure and dispatch coordination systems, policy advocacy with the Ministry of VWS, sector-wide statistics (Sectorkompas), and care coordination across acute care partners. The association operates a bureau of approximately 25 staff in Zwolle and is governed by its RAV members.

Product overview

Ambulancezorg Nederland (AZN) is a sector association connecting 25 Regionale Ambulancevoorzieningen (RAVs) across the Netherlands. Rather than a single product, AZN provides a portfolio of services including the Sectorkompas for sector statistics, Zorgcoördinatie for care coordination across acute care providers, and Meldkamer Ambulancezorg (MKA) for dispatch services. The organization also manages national ICT information systems and the Landelijk Referentiekader for ambulance capacity planning. AZN functions as a coordinating body for the Dutch ambulance sector rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Sectorkompas (Sector Overview) Annual sector statistics publication covering all 25 RAV regions, including ambulance counts, deployments, staffing, budget figures, and operational performance metrics for the Dutch ambulance care sector.
• Zorgcoördinatie (Care Coordination) Regional coordination service ensuring patients with acute healthcare needs receive the right care from the right provider at the right time and place; coordinates ambulance services, hospitals, GPs, mental health services, and obstetric care across the acute care chain.
• Meldkamer Ambulancezorg (MKA) Dispatch Centre National-level support and coordination for ambulance dispatch centres within RAVs, determining whether ambulance care is necessary and at what urgency level, and coordinating access to acute care through integration with C2000 and GMS systems.
• Landelijk Referentiekader Spreiding & Beschikbaarheid National framework determining minimum ambulance capacity and distribution across the 25 RAV regions, ensuring 97% of the Dutch population can be reached within 12 minutes in emergencies; periodically developed by RIVM on behalf of the Ministry of VWS.
• Informatievoorziening & ICT National and regional information systems supporting ambulance care operations, including data exchange with acute care partners (hospitals, GPs) and public order/safety agencies (police, fire service); includes LSP integration for patient medication and allergy information access.
• Sector CAO Negotiations and Employer Representation Employer function for the Dutch ambulance sector, including negotiation of the sector collective labour agreement (cao ambulancezorg) with trade unions CNV and FNV; covers over 7,000 ambulance professionals; current CAO runs through 31 January 2027. Includes a CAO helpdesk for employers and HR policy support.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core, major and supporting.

• Stichting Landelijk Platform Zorgcoördinatie (LPZ)coreStrategic or Co-development Partner · 3 April 2025LPZ brings together eight healthcare organizations including AZN, Actiz, NFU, NVZ, InEen, LNAZ, de Nederlandse ggz, ZN, and Ministry of VWS to share information about available capacity in acute care. AZN participates in managing the LPZ application for real-time visibility into acute care availability.
• Nivel (Institute for Health Services Research)majorStrategic or Co-development PartnerAZN collaborates with Nivel on research including patient experience monitoring, feasibility studies for ambulance data use in learning healthcare systems, and triage optimization research. Nivel conducts research in opdracht (on behalf) of AZN.
• Acute ZorgexpertssupportingStrategic or Co-development PartnerProvides facilitation support for the intervisiegroep 'Leren van calamiteiten' (Learning from Critical Incidents), a group of quality officials and VIM coordinators from RAVs across the country.
• RIVM (Rijksinstituut voor Volksgezondheid en Milieu)coreStrategic or Co-development PartnerRIVM periodically develops the National Reference Framework for Distribution & Availability on behalf of the Ministry of Health, Welfare and Sport (VWS), determining minimum ambulance capacity requirements per region.
• Dutch Healthcare Authority (NZa)coreStrategic or Co-development PartnerNZa determines the budget each RAV receives based on capacity calculations from RIVM's National Reference Framework, using policy rules implemented by health insurers.
• Healthcare Training College (CZO)supportingStrategic or Co-development PartnerCZO accredits initial and post-initial training courses within ambulance care for EMTs, ambulance drivers, and dispatch centre operators.
• VZVZ (Vereniging van Zorgaanbieders voor Huisartsenzorg Communicatie)supportingTechnology or IntegrationThrough the National Exchange Point (LSP), AZN explores possibilities for ambulance nurses to consult patient medication and allergy information, which can be critical in unexpected acute health situations.
• HAN University of Applied Sciences (lectoraat Acute Intensieve Zorg)supportingStrategic or Co-development PartnerAcademic partner in the research network for Mobile Care Consultation (mobiel zorgconsult), supporting sector research agenda and supervising student research projects.

Scale indicators8 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• ActiZ: Dutch association for elderly care, care for the disabled, and home care — comparable Dutch sector association model with employer representation, CAO negotiation, and policy advocacy functions.
• InEen: Dutch association for primary care and integrated care organizations — a Dutch healthcare sector association with comparable member-services, CAO, and policy advocacy functions, though focused on primary rather than emergency care.
• NFU (Nederlandse Federatie van Universitair medische centra): Federation of Dutch academic medical centers — a comparable Dutch healthcare umbrella association with employer representation and policy advocacy functions, similar in governance style to AZN.
• NVZ (Nederlandse Vereniging van Ziekenhuizen): Dutch hospital association representing general and academic hospitals — comparable as a Dutch healthcare sector association, but broader in scope (inpatient care) rather than ambulance-specific.

Direct peers

• The Ambulance Service Association (UK): UK association representing NHS ambulance service trusts — directly comparable as a national membership organization for regional ambulance providers in a European single-payer healthcare system.
• Association of Ambulance Chief Executives (AACE): UK body representing chief executives of ambulance service trusts — closely comparable as a national coordinating and policy voice for ambulance providers in another European healthcare system.
• NASEMSO (National Association of State EMS Officials): U.S. national association representing state EMS officials, analogous to AZN's role as the representative body for Dutch regional ambulance services. Both coordinate national EMS policy, standards, and information systems.
• LNAZ (Landelijk Netwerk Acute Zorg): Dutch national network for acute care connecting 11 acute care networks and trauma regions — a closely adjacent Dutch healthcare coordination body with overlapping mandate in acute care integration.

Emerging players

• Stichting Landelijk Platform Zorgcoördinatie (LPZ): Dutch multi-organization platform coordinating real-time acute care capacity across providers including AZN — a closely linked ecosystem partner where LPZ's broader coordination scope could partially overlap AZN's role.

Others

• Federatie Nederlandse Trombosediensten (FNT): Smaller Dutch healthcare sector association — useful as a structural analogue for understanding how specialized Dutch healthcare associations operate with limited bureau staff and member-funded models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Ambulancezorg-Nederland-100064324322455
• LinkedInlinkedin.com/company/ambulancezorg-nederland

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ambulancezorg Nederland