RAAS

What RAAS does

RAAS (Resourcing as a Service) Pty Ltd is an Australian professional services outsourcing firm headquartered in Melbourne at Level 4, 90 Williams Street (ACN 611 059 039), founded in 2016 with a delivery office in Quezon City, Manila (SEC Reg. FS201616939). The firm supplies tertiary-educated, professionally qualified staff, including CPA-qualified accountants, to client organisations across Australia under a managed-services model. Its delivery architecture is cloud-based: services are performed remotely using cloud platforms, with engagement conducted through Zoom, Skype, email, and telephony via a documented three-step onboarding process (onboarding, method of operation, communications).

The company's specialist service catalogue spans accounting, bookkeeping and payroll (including Single Touch Payroll compliance), tax compliance via a BAS Agents Portal, office administration, commercial and contract management, computer-aided design, business development, and grants and tenders. Operational and regulatory features include Tax Practitioners Board registration, BAS Agents Licence, Professional Indemnity and Public Liability insurance, Work Cover, and Australian Government Vetting Agency Baseline Clearance. Pricing follows a Pay Bands methodology that maps service cost to skill and responsibility levels, with reported customer outcomes of approximately 30% resourcing cost savings (and an outlier case study of 70% savings at Concerto Analytics).

RAAS operates a sales-led go-to-market targeting small-to-medium enterprises and large organisations that want specialist capacity without permanent headcount. Marketing relies on its website (raas.expert), blog, email newsletter, and client testimonials/case studies; clients cited publicly include Melbourne Book, Concerto Analytics, Lewis O'Brien & Associates, Chromo Consulting, and Optometry National Pharmacies. The firm is privately held with no disclosed funding rounds, no institutional investors identified, and is led by director James Joynson.

Name

RAAS

Legal name

Resourcing as a Service

Website

https://raas.expert

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

RAAS (Resourcing as a Service) is a Melbourne-based, cloud-delivered professional services outsourcing firm that supplies CPA-qualified staff to Australian SMEs and larger organisations for accounting, bookkeeping, payroll, tax compliance, administration, and related specialist work via its Manila delivery office.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Temporary Help Services (561320), Office Administrative Services (561110), Business Support Services (5614)

SIC

Services-Management Services (8741), Services-Help Supply Services (7363)

akta.pro primary industry

Accounts Payable (Invoice Processing, 2/3-Way Match, Vendor Payments) (BPAAAGAA)

akta.pro secondary industry

HR Service Delivery & Employee Contact Centers (HR Helpdesk) (BPACAKAI)

Keywords

• Outsourced accounting services
• Payroll processing services
• Bookkeeping outsourcing
• Business process outsourcing
• Tax compliance services

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services / Managed Services: RAAS provides resourcing solutions across business services and specialist professional tasks. The company charges clients using a 'Pay Bands' system that determines the level of skill and responsibility needed to perform tasks, allowing fair pricing while providing discretion for staff supervision and performance measurement. Services include accounting, bookkeeping, payroll, tax compliance, office administration, contract management, and other specialist tasks delivered via cloud platforms.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

RAAS (Resourcing as a Service) is an Australian professional services firm that delivers cloud-based outsourced business services including accounting, bookkeeping, payroll, tax compliance, office administration, commercial/contract management, business development, CAD work, and grants/tenders support. The firm remotely deploys tertiary-educated, professionally qualified staff (including CPA-qualified team members) to client organisations, with billing structured around skill/responsibility "Pay Bands."

Product overview

RAAS (Resourcing as a Service) is a single cloud-based service offering professional business outsourcing solutions. Rather than a platform with modules, RAAS provides a unified resourcing model supplemented by a broad portfolio of specialist service modules including Accounting Services, Bookkeeping and Payroll, Tax Accounting, Office Administration, Commercial and Contract Management, Managed Services, Computer-Aided Design, Business Development, and Grants and Tenders. Clients engage RAAS to access skilled professionals on-demand, achieving approximately 30% cost savings on resourcing while avoiding capital investment in human resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Resourcing as a Service (RAAS) A cloud-based resourcing solution that delivers professional business services including accounting, bookkeeping, payroll, tax compliance, and office administration on-demand, enabling organisations to access skilled professionals without large human-capital investments and achieve approximately 30% cost savings on resourcing.
• Accounting Services

Quantifiable outcome

• 30% cost savings on resourcing costs
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• Xero: Australia/NZ-headquartered cloud accounting platform serving millions of SMBs globally. A platform incumbent in the same F&A stack that RAAS's clients use and that increasingly automates tasks RAAS performs.
• MYOB: Established Australian accounting and business management software platform. A broad incumbent in the same F&A ecosystem serving the same Australian SMB customer base as RAAS.

Direct peers

• Bench: Bookkeeping-as-a-service company delivering monthly financials to SMBs via a combination of software and human bookkeepers. Comparable outsourced bookkeeping value proposition and SMB focus.
• Pilot: US-based bookkeeping, accounting, tax, and CFO services provider targeting startups and SMBs. Closely comparable business model of outsourced F&A specialists delivered remotely to similar customers.
• TOA Global: Australian-headquartered accounting and bookkeeping outsourcing firm serving SMEs and accounting practices with offshore delivery. Most directly comparable to RAAS in geography, customer segment, and service portfolio.
• inDinero: Outsourced accounting, tax, and CFO services firm serving SMBs and growth-stage companies. Directly comparable outsourced-finance services model and customer base.

Emerging players

• Botkeeper: AI-augmented bookkeeping service combining automated transaction categorisation with human accountants. Overlaps with RAAS on outsourced bookkeeping for SMBs but takes a software-led approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RAAS