Trial Interactive

What Trial Interactive does

Trial Interactive is a cloud-based eClinical platform operated as a division of TransPerfect Life Sciences, providing software and services that manage the document, training, and operational workflows of clinical trials. Its core offerings include an Electronic Trial Master File (eTMF), a mobile-first Clinical Trial Management System (CTMS), an Electronic Investigator Site File (eISF), a GlobalLearn LMS that auto-indexes training records into the eTMF, and a suite of add-on modules covering site feasibility, study start-up, investigator meetings, QMS, eCTD submission publishing, eArchive, and remote monitoring. The platform is differentiated by integrated interoperability across these modules, mobile eTMF capture via the myTI app, and AI/ML features for document classification, metadata extraction, duplicate detection, and risk scoring introduced in TI 10.2 (June 2021).

The platform serves pharmaceutical sponsors, Contract Research Organizations (CROs), and investigative sites globally, with named enterprise customers including Eli Lilly, AbbVie, Galderma, CSL, Teva, Daiichi-Sankyo, Bausch+Health, Servier, and Merz, alongside CROs such as Worldwide Clinical Trials, Premier Research, Innovaderm Research, and INC Research. The company reports 250+ sponsor clients, 60+ CRO clients, 15K+ studies managed annually, 10M+ TMF documents processed, and 250+ TMF inspections supported across FDA, MHRA, EMA, and PMDA. It maintains compliance with 21 CFR Part 11, Annex 11, GDPR, GAMP, HIPAA, HITRUST CSF, ISO 9001, and SSAE 16 SOC 2 Type 2.

Trial Interactive monetizes through enterprise SaaS subscriptions for the platform plus professional services for TMF document processing, migration, consulting, validation, implementation, and training. The acquisition of LMK Clinical Research Consulting (December 2021) expanded its system-agnostic TMF services practice. Pricing is quote-based on annual billing. Distribution combines direct enterprise field sales with CRO referral channels (notably WEP Clinical) and thought-leadership marketing via the OpTImize Summit, TMF Roadshows, and Xtalks webinars. The business is wholly owned by TransPerfect, the world's largest privately held language and technology solutions provider, with no external institutional funding.

Name

Trial Interactive

Legal name

Trial Interactive (a division of TransPerfect)

Website

https://trialinteractive.com

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Trial Interactive is the eClinical software and services division of TransPerfect, offering an integrated cloud platform — eTMF, CTMS, eISF, LMS, and AI-powered document automation — for pharmaceutical sponsors, CROs, and investigative sites globally.

Ownership category

akta.pro rank

Product category

Clinical Trial Management Software (eClinical Platform)

NAICS

Scientific Research and Development Services (5417), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

eTMF & Trial Document Management (HLACAOAF)

akta.pro secondary industries

Regulatory Submissions & Clinical Content Management (eCTD/Publishing) (HLACAOAN), Site & Investigator Platforms (Site Payments, Feasibility, Activation) (HLACAOAJ)

Keywords

• Clinical trial management
• Electronic trial master file
• EClinical platform
• Clinical document management
• Trial master file services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Subscription: Cloud-based eClinical platform subscription model providing access to eTMF, CTMS, LMS, and other clinical trial management modules on a per-study or enterprise-wide basis.
2. Professional Services: TMF Services including document processing, migration, consulting, staffing, workshops, validation services, implementation services, and training.
3. TMF Document Services: Scanning, coding, QC, and document management services for transitioning from paper to electronic TMF.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Trial Interactive provides a cloud-based, integrated eClinical platform used by pharmaceutical sponsors, biotech firms, and CROs to manage clinical trial documentation and operations. Its core products include the Electronic Trial Master File (eTMF), Clinical Trial Management System (CTMS), GlobalLearn LMS, Electronic Investigator Site File (eISF), and the myTI mobile application. The platform is complemented by professional services covering TMF document processing, migration, validation, implementation, consulting, and inspection readiness support.

Product overview

Trial Interactive offers a unified eClinical platform with integrated modules for clinical trial management. The platform architecture consists of core products (eTMF, CTMS, eISF, GlobalLearn LMS, myTI mobile app) combined with specialized add-on modules (eFeasibility, Investigator Database, Study Start-Up, Document Management, QMS, eCTD Publishing, Remote Monitoring, Site Collaboration, Investigator Meetings, Safety Letter Notifications, eArchive). The platform supports a complete trial lifecycle from site identification through regulatory submission, with interoperable products that share data seamlessly. Professional services including TMF Services (document processing, consulting, staffing), Validation, Implementation, and Migration Services complement the technology platform. The platform also acquired LMK Clinical Research Consulting to expand system-agnostic TMF service offerings.

Differentiator

Problem solved

Functional benefit

Brands

• myTI: Mobile eTMF application enabling site document capture and key eClinical workstreams anytime, anywhere
• GlobalLearn
• eTMF
• CTMS
• TI Collaborate

Products and services

• eTMF (Electronic Trial Master File)

Quantifiable outcome

• 75% reduction in TMF inspection findings
• +5 more outcomes

Named customers19 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability7 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• WEP ClinicalcoreStrategic or Co-development Partner · 29 June 2026WEP Clinical, a global CRO operating across 150+ countries, leverages Trial Interactive's platform to scale across its four core service areas (Clinical Trials, Expanded Access, Home Health, and Post-Approval Market Access). The partnership showcases how integrated eClinical solutions enable CROs to scale operations and win business. WEP Clinical is featured as a case study participant in joint Xtalks webinars.
• XtalkscoreGTM or Marketing Partner · 29 June 2026Xtalks hosts educational webinars featuring Trial Interactive and its customers/partners (WEP Clinical). The partnership enables thought leadership content distribution to clinical research professionals on topics like CTMS/eTMF integration and CRO growth strategies.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• ArisGlobal: ArisGlobal's LifeSphere CTMS, eTMF, and Regulatory platform overlap with Trial Interactive's clinical and regulatory modules, with growing AI capabilities that increasingly intersect with Trial Interactive's automation pitch.
• Castor: Castor's EDC and eClinical platform competes with Trial Interactive at the lower end of the market and increasingly with mid-sized sponsors, with strong DX in academic and biotech segments where Trial Interactive also plays.
• Florence Healthcare: Florence's eBinders and eISF site file products directly overlap with Trial Interactive's eISF and site document management, often winning the site end of clinical trials before being expanded toward sponsors.
• Pharma Engineering Solutions (Formedix): Formedix's CDISC-aligned clinical trial design and metadata repository tools intersect with Trial Interactive's eTMF/CDISC compliance positioning, appealing to standards-driven sponsor customers.

Direct peers

• Veeva Systems: Veeva Vault eTMF and Vault CTMS are the dominant cloud eClinical suites for large pharmaceutical sponsors, competing head-to-head with Trial Interactive on enterprise deals and platform breadth across clinical, regulatory, and quality.
• Medidata (Dassault Systèmes): Medidata's Rave EDC, Rave eTMF, and Rave CTMS overlap directly with Trial Interactive's eTMF/CTMS/eISF offering and target the same pharma and CRO buyer, often as part of larger Dassault clinical-platform consolidation deals.
• Bio-Optronics: Bio-Optronics' Clinical Conductor CTMS and eClinical solutions compete with Trial Interactive's CTMS and investigator/site workflows, particularly in mid-sized CROs and academic medical centers.
• Oracle Health Sciences: Oracle Clinical One and its eTMF/CTMS modules compete directly with Trial Interactive for large sponsor and CRO accounts, with comparable regulatory positioning and integration into broader Oracle Cloud Infrastructure.

Broad incumbents

• IQVIA Technologies: IQVIA's broader clinical technology portfolio (EDC, CTMS, eTMF, RTSM) competes across all Trial Interactive modules, leveraging IQVIA's CRO scale and data assets to bundle software with operational delivery.
• Clario (formerly ERT): Clario's eCOA, ePRO, RTSM and clinical trial endpoint solutions overlap with Trial Interactive's eClinical platform particularly around decentralized trial technology and clinical workflow integrations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/TransPerfect
• Facebookfacebook.com/TransPerfect
• LinkedInlinkedin.com/showcase/transperfect-life-sciences
• Instagraminstagram.com/TRANSPERFECTGRAM

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trial Interactive