What Global Customs Services does

Global Customs Services, LLC is a privately held, full-service US customs brokerage firm headquartered at 1101 Bristol Road, Mountainside, New Jersey. The firm serves US-based importers with an integrated portfolio of eight service modules: nationwide customs clearance, Import Security Filing (ISF 10+2) compliance, specialized clearance for FDA/USDA/F&W/TIB/T&E requirements, nationwide domestic trucking, international airfreight, ocean freight (FCL, LCL, oversized/out-of-gauge), integrated logistics solutions, and cargo insurance. The leadership team consists of three licensed customs brokers — Diane Sutera (President), Jacob Lee (General Manager), and Antoinette McKnight (Customs Operations Manager) — collectively marketing over 75 years of combined industry experience.

Underlying operations run on a proprietary digitized documentation platform that captures more than 100 data points per shipment, delivers customized reports in Microsoft Excel, and provides real-time online shipment tracking. The firm operates under multiple regulatory and industry credentials, including US Customs broker licensing, CTPAT certification, NCBFAA membership, an FMC license for ocean freight, and NJBIA membership. International reach is delivered through membership in the WCA Network, while domestic reach is supported by contracts with all major US carriers and dedicated container truckers at major ports and container yards.

Revenue is generated through a hybrid model: professional services fees for customs brokerage, tariff classification, and compliance consulting, combined with transaction-based fees on airfreight, ocean freight, and domestic trucking engagements. Pricing is quote-based and pay-as-you-go, tailored to shipment type and volume rather than standardized tiers. The go-to-market motion is sales-led and relationship-driven, leveraging industry credentials and a small team of licensed brokers to acquire and retain import clients across the United States.

Name

Global Customs Services

Legal name

Global Customs Services, LLC

Website

https://glocus.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Global Customs Services, LLC is a privately held US customs brokerage firm in Mountainside, NJ, serving US importers with customs clearance, ISF filing, freight forwarding (air, ocean, domestic), and integrated logistics services delivered by a team of licensed customs brokers.

Ownership category

akta.pro rank

Product category

Customs Brokerage & Freight Forwarding

NAICS

Freight Transportation Arrangement (488510), Freight Transportation Arrangement (48851), Deep Sea Freight Transportation (483111), Specialized Freight (except Used Goods) Trucking, Long-Distance (48423)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210), Deep Sea Foreign Transportation Of Freight (4412)

akta.pro primary industry

Import Customs Clearance (Entry Filing & Release) (TLACAFAA)

akta.pro secondary industries

Regulated & Controlled Goods Clearance (FDA/USDA, Pharma, Chemicals, Dual-Use) (TLACAFAF), Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG), Customs & Regulatory Filing Documentation (Entry/Exit Summaries, Declarations, ENS/AMS/ACI) (TLACAHAE), Customs Brokerage & Trade Compliance Management (TLAIANAD), Global Trade & Customs / Trade Compliance (BPAHAHAG)

Keywords

• Customs brokerage services
• Import compliance consulting
• International freight forwarding
• Duty drawback services
• Cargo insurance brokerage

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Customs Brokerage Services: Fees charged for customs clearance, brokerage, and related import/export compliance services. Revenue is generated through professional service fees for tariff classification, compliance consulting, and regulatory documentation handling.
2. Freight and Logistics Services: Fees for international airfreight, ocean freight (FCL, LCL, OOG), and domestic trucking services. Revenue generated through carrier contracts and freight management services.
3. Integrated Logistics Solutions: Additional value-added services including customs bonds, duty drawbacks, cargo insurance, and customized reporting services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Global Customs Services, LLC is a full-service customs brokerage firm providing import and export customs clearance, tariff classification, ISF (10+2) filing, compliance consulting, international air and ocean freight forwarding, nationwide domestic trucking, integrated logistics solutions, and cargo insurance to U.S. importers. The company operates through licensed customs brokers and delivers digitized import documentation with more than 100 data points accessible through proprietary data platforms with Excel-format reporting.

Product overview

Global Customs Services, LLC is a full-service customs brokerage firm offering a comprehensive suite of import/export services. The portfolio consists of eight integrated service modules: Nationwide Customs Clearance (providing import/export clearance, customs brokerage, and tariff consultation across the U.S.), Import Security Filing (ISF 10+2) for CBP compliance, Customs Clearance covering FDA/USDA/F&W/TIB/T&E requirements, Nationwide Domestic Trucking with trans-load capabilities, International Airfreight via WCA Network, Ocean Freight (FCL/LCL/OOG) with FMC license, Integrated Logistics Solutions with digitized documentation and 100+ data point reporting, and Cargo Insurance. The company leverages over 75 years of combined experience to provide end-to-end import solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Nationwide Customs Clearance Comprehensive customs clearance solutions provided across the United States, covering import/export clearance, customs brokerage, tariff consultation, compliance consulting, freight management, and trade advisory services for importers.
• Import Security Filing (ISF) (10+2) Compliance service for the U.S. Customs and Border Protection ISF "10+2" mandate requiring importers to provide detailed cargo information before vessel loading, including data collection, timely filing, compliance support, documentation management, and risk mitigation.
• Customs Clearance Specialized customs clearance services covering FDA, USDA, Fish & Wildlife (F&W), Temporary Importation under Bond (TIB), and Temporary Export (T&E) requirements for international trade compliance.
• Nationwide Domestic Trucking Door-to-door trucking services using contracts with major domestic carriers and dedicated container truckers at all major U.S. ports and container yards, including trans-load capabilities for nationwide cargo movement.
• International Airfreight International air freight forwarding services coordinated through the company's WCA Network membership, providing importers access to quality independent agents in major countries, cities, and airports worldwide.
• Ocean Freight Ocean freight forwarding services delivered through WCA Network membership and the company's own Federal Maritime Commission (FMC) license, offering Full Container Load (FCL), Less than Container Load (LCL), oversized/out-of-gauge cargo, and special equipment services.
• Integrated Logistics Solutions Bundle of value-added logistics offerings built on a digitized import documentation platform, including online shipment tracking, customs bonds, final-mile delivery to consignee, customized reports drawing from 100+ data points in Microsoft Excel format, and duty drawback recovery.
• Cargo Insurance Comprehensive cargo insurance services protecting importers' goods against loss or damage during transit by air, ocean, or domestic trucking.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• WCA NetworkcoreChannel Partner/ Reseller/ DistributorGlobal Customs Services is a member of the WCA Network (World Cargo Alliance), the world's preeminent forwarding network. This membership provides access to quality independent agents in all major countries, cities, airports, and ports throughout the world, enabling coordinated international freight forwarding services.
• PayCargominorOthersPayCargo is referenced as a payment platform on the company's website, suggesting an integrated payment solution for cargo-related transactions.
• Major Domestic CarrierscoreChannel Partner/ Reseller/ DistributorGCS has contracts with all major domestic carriers as well as dedicated container truckers at all major ports and container yards in the USA. This enables door-to-door trucking and trans-load capabilities nationwide.
• Major Ocean CarrierscoreChannel Partner/ Reseller/ DistributorGCS maintains contracts with major ocean carriers for freight forwarding services. The company also holds its own FMC license for ocean freight operations.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Flexport: Digital-native freight forwarder and customs broker offering technology-driven trade compliance and visibility tools. Competes with GCS for the same importer customer base but differentiates through a proprietary software platform rather than personal broker relationships.

Direct peers

• Samuel Shapiro & Company: Long-established U.S. customs broker and freight forwarder headquartered in Baltimore. Closely comparable to GCS in business model — full-service customs brokerage, ISF filing, ocean/air freight, and trade compliance for mid-market importers.
• Livingston International: One of North America's largest customs brokers and trade compliance specialists, with comparable services across customs clearance, trade consulting, and freight forwarding. Directly comparable to GCS in service mix and target customer base, though at substantially greater scale.
• John S. Connor: Mid-sized U.S. customs broker and logistics provider with comparable service portfolio including customs clearance, ocean/air freight, and domestic trucking. A direct competitor for the same mid-market importer clients GCS serves.

Broad incumbents

• Expeditors International: Global logistics giant offering customs brokerage as part of a much broader freight forwarding and supply chain portfolio. Comparable to GCS in offering customs clearance and ISF filing, but serves enterprise multinationals across all major trade lanes.
• FedEx Trade Networks (FedEx Logistics): Provides customs brokerage and trade compliance services as part of FedEx's broader logistics portfolio. Directly comparable in core customs offerings, leveraging the FedEx brand and network for global reach similar to GCS's WCA partnership.
• Kuehne+Nagel: One of the world's largest freight forwarders with extensive customs brokerage capabilities. Overlaps with GCS in customs clearance and trade compliance, but operates globally with vastly greater scale and air/ocean capacity.
• C.H. Robinson Worldwide: Major North American 3PL with customs brokerage and trade compliance services alongside its core freight brokerage business. Competes with GCS for U.S. importer clients, particularly mid-market shippers, but at much larger scale.
• DHL Global Forwarding: Global freight forwarder with deep customs brokerage expertise and worldwide agent network comparable to GCS's WCA membership. Targets enterprise importers with integrated air, ocean, and customs services.

Regional players

• Trans-Bridge Lines: Regional freight and logistics provider serving the Mid-Atlantic U.S. with customs and drayage capabilities. Comparable service offering to GCS but concentrated in a narrower geographic footprint.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GCSHQ
• LinkedInlinkedin.com/company/glocus

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Customs Services