Patient Assistance 123
Patient Assistance 123 LLC is a U.S. private company that helps uninsured, underinsured, and Medicare coverage-gap individuals enroll in pharmaceutical manufacturer patient assistance programs, charging a $39.95-$99.95 monthly subscription per active advocate.
- Company typePrivate
- Founded1999
- Headquarters—
- Headcount—
- GTM typeB2C
- OfferingServices
What Patient Assistance 123 does
Patient Assistance 123 LLC, operating under the DBA "USA Recovery," is a privately held U.S. company founded in 1999 that facilitates enrollment in pharmaceutical manufacturer patient assistance programs (PAPs) for individuals who are uninsured, underinsured, paying out of pocket, or in the Medicare Part D coverage gap ("donut hole"). The company's core offering is a single service in which certified patient advocates assist clients with completing PAP applications, managing medication changes, and processing refill/re-authorization paperwork every 2-3 months. Patient Assistance 123 is explicitly not affiliated with any pharmaceutical company, Medicare, state, or government program; it serves strictly as an information-exchange facilitator, with approval decisions made solely by the manufacturers. Services are limited to U.S. citizens and residents.
The business operates on a recurring monthly subscription priced between $39.95 and $99.95, scaled to the number of applications managed per month (1-5), with no limit on the number of distinct medications an advocate will assist with. Customer acquisition is conducted primarily through an SEO-driven website (patientassistance123.com) and a phone-based inside sales motion staffed by certified patient advocates; the company has no mobile app, no disclosed API or integrations, and no stated AI/automation capability. Distribution is single-country (domestic U.S.), and the operating model is HIPAA-aware but does not claim formal certification.
The company is founder-led: Joshua Arjie is identified as owner and CEO. The entity is structured as an LLC with no disclosed external investors, funding rounds, or parent company, and there is no publicly available headcount, revenue, or transaction-volume data. The company's web presence (logo, photography, and copyright notice referencing 2017) and the absence of disclosed product updates, hiring, or expansion suggest a small, stable, lifestyle-scale operation rather than a venture-backed growth business. The DBA "USA Recovery" and a related domain (usarecoverycenters.com) hint at past or dormant exploration of adjacent verticals such as addiction treatment, but no active offering in that area is evidenced.
Patient Assistance 123 firmographics
Firmographics- Name
- Patient Assistance 123
- Legal name
- Patient Assistance 123 LLC
- Website
- https://patientassistance123.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Short description
- Patient Assistance 123 LLC is a U.S. private company that helps uninsured, underinsured, and Medicare coverage-gap individuals enroll in pharmaceutical manufacturer patient assistance programs, charging a $39.95-$99.95 monthly subscription per active advocate.
- Ownership category
- akta.pro rank
Patient Assistance 123 industry classification
Industry- Product category
- Healthcare patient advocacy services
- NAICS
- Other Ambulatory Health Care Services (6219)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Patient Access Programs & Affordability (Copay/Hubs/PSP) (HLAIAKAG)
Keywords
Patient Assistance 123 business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Monthly Subscription Service: The company generates revenue through monthly subscription fees ranging from $39.95 to $99.95 per month depending on the number of applications (1-5 applications). The service includes facilitating the application process for patient assistance programs and handling refill/re-authorization processes every 2-3 months.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 1-5 applications per month |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Patient Assistance 123 product offering
Product offeringCore offering
Patient Assistance 123 is a subscription-based patient advocacy service that helps U.S. individuals who are uninsured, underinsured, paying out of pocket, or stuck in the Medicare Part D 'donut hole' apply for patient assistance programs offered directly by major pharmaceutical manufacturers. The service includes preparing and submitting applications, managing medication changes, and completing refill/re-authorization paperwork every 2-3 months, with no limit on the number of medications covered. Pricing is $39.95 to $99.95 per month depending on the number of applications (1-5).
Product overview
Patient Assistance 123 operates as a single unified service offering patient assistance program facilitation. The core offering consists of helping individuals apply for and maintain enrollment in pharmaceutical company patient assistance programs, which provide medications at little or no cost to qualifying individuals. The company facilitates the application process, handles paperwork, manages medication changes, and processes refill re-authorizations every 2-3 months. Services are priced at $39.95 to $99.95 per month for 1-5 applications, with no limit on the number of medications they will assist with.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Assistance Program Facilitation Service Subscription service that helps U.S. individuals who are uninsured, underinsured, paying out of pocket, or in the Medicare Part D 'donut hole' apply for patient assistance programs offered by major pharmaceutical manufacturers. Includes initial application filing, medication change paperwork, and recurring refill/re-authorization handling every 2-3 months, with no limit on the number of medications covered.
Companies that use Patient Assistance 123
Customer profileSegments2 records
Ideal customer profiles2 records
Patient Assistance 123 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Patient Assistance 123 partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Major Pharmaceutical ManufacturerscorePatient Assistance 123 works directly with major pharmaceutical manufacturing companies (drug companies) that offer patient assistance programs. These programs provide free or low-cost medications to qualifying individuals. The company acts as an intermediary/facilitator, handling the application paperwork and communication between patients and pharmaceutical manufacturers to enroll eligible individuals in these programs.
Recent moves3 records
Patient Assistance 123 competitors and assessment
Company assessmentDirect peers
- HealthWell Foundation: HealthWell Foundation is a leading independent nonprofit that provides financial assistance for prescription drug copayments, premiums, and other out-of-pocket costs. It serves the same patient assistance and affordability use case as Patient Assistance 123 for underinsured and Medicare populations.
- RxAssist: RxAssist is a nonprofit patient assistance program database and enrollment resource. It is directly comparable to Patient Assistance 123 because both serve the same ICP (uninsured/underinsured patients) and facilitate access to manufacturer PAPs, though RxAssist provides the information for free versus Patient Assistance 123's subscription model.
- The Assistance Fund: The Assistance Fund is an independent charitable copay assistance organization that helps patients with serious illnesses afford medications. It is a direct peer in the patient access/copay affordability space and competes for the same manufacturer-funded dollars that flow through PAP programs.
- Patient Access Network (PAN) Foundation: PAN Foundation is one of the largest independent charitable foundations providing copay and patient assistance for underinsured patients. It directly competes with Patient Assistance 123's value proposition of connecting patients with financial assistance for their prescriptions, often via the same manufacturer-funded programs.
- NeedyMeds: NeedyMeds is a national nonprofit that maintains a database of patient assistance programs and helps consumers find free or low-cost medications. It competes head-to-head with Patient Assistance 123 for the same uninsured and Medicare donut hole population, but offers its PAP information free of charge.
- Medicine Assistance Tool (MAT): MAT is a PhRMA-supported search engine for patient assistance programs offered by pharmaceutical manufacturers. It is a direct free alternative to Patient Assistance 123's paid advocacy service and represents the most direct disintermediation risk for the company's model.
Broad incumbents
- GoodRx: GoodRx is a large, publicly adjacent incumbent in the prescription drug savings and affordability space. While it focuses on discount cards and price transparency rather than PAP facilitation, it overlaps with Patient Assistance 123's target consumer (patients struggling with out-of-pocket medication costs) and represents a more scalable, tech-enabled alternative.
Others
- Rx Outreach: Rx Outreach is a nonprofit mail-order pharmacy that provides affordable medications directly to qualifying patients. It is adjacent to Patient Assistance 123's mission of improving medication affordability and serves overlapping uninsured/underinsured populations, though via dispensing rather than PAP enrollment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights5 records
Customer concentration
Patient Assistance 123 compliance and trust
Trust signalCompliance1 record
Patient Assistance 123 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Patient Assistance 123 leadership team
Management profileNumber of profiles
Profiles1 record
Patient Assistance 123 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Patient Assistance 123 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Patient Assistance 123
What does Patient Assistance 123 do?
Patient Assistance 123 is a subscription-based patient advocacy service that helps U.S. individuals who are uninsured, underinsured, paying out of pocket, or stuck in the Medicare Part D 'donut hole' apply for patient assistance programs offered directly by major pharmaceutical manufacturers. The service includes preparing and submitting applications, managing medication changes, and completing refill/re-authorization paperwork every 2-3 months, with no limit on the number of medications covered. Pricing is $39.95 to $99.95 per month depending on the number of applications (1-5).
Is Patient Assistance 123 a public or private company?
Patient Assistance 123 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Patient Assistance 123 founded?
Patient Assistance 123 was founded in 1999.
How does Patient Assistance 123 make money?
One revenue line is on record: monthly Subscription Service.
Who are Patient Assistance 123's main competitors?
Direct peers on record are HealthWell Foundation, RxAssist, The Assistance Fund, Patient Access Network (PAN) Foundation, NeedyMeds and Medicine Assistance Tool (MAT). GoodRx is listed as a broad incumbent. Rx Outreach is listed as an others.
Does Patient Assistance 123 have an API?
No public API is recorded for Patient Assistance 123.
What industry is Patient Assistance 123 in?
Patient Assistance 123's product category is Healthcare patient advocacy services. Its primary akta.pro industry code is HLAIAKAG, Patient Access Programs & Affordability (Copay/Hubs/PSP). Its NAICS code is 6219 and its SIC code is 8000.