Garson

What Garson does

Garson (legal entity: BİTE Yazılım ve Bilişim Teknolojileri Sanayi Ticaret Anonim Şirketi) is a pre-launch restaurant technology startup founded in 2021 and headquartered in Istanbul, Turkey. The company is developing "Bite," a mobile application for iOS and Android that enables diners to view menus, place orders via QR code scanning at restaurant tables, access nutritional and allergen information, pay contactlessly via registered credit cards, and submit reviews — consolidating functionalities that typically require restaurant-specific apps into a single universal platform. The technology stack centers on React Native for the mobile frontend and Python Flask for backend services, with no disclosed AI/ML infrastructure beyond aspirational preference-learning for personalized recommendations.

The product targets two customer segments: diners (B2C) seeking to eliminate 15+ minute wait times for ordering and bill payment, and restaurants/food-service operators (B2B) seeking digital ordering infrastructure, reduced waitstaff requirements, faster table turnover, and structured customer feedback. Distribution combines self-serve app-store acquisition on the consumer side with direct/field sales to onboard restaurant partners on the supply side. The intended revenue model is a transaction fee or commission charged to restaurant partners per order processed through the platform, though no pricing or contract structure is publicly disclosed.

As of the latest available data, the platform remains in "Coming Soon" / pre-launch status, gathering email addresses via its garsonapp.co website rather than processing live orders. The team comprises approximately six named individuals (Founder & CEO Berk Kilic, CTO Egemen Guray, Product Designer Alara Değirmenci, CX Specialist Aze Tapkan, and Frontend Developer Ozan Çetin) operating across Turkey, the USA, and Canada, with two open engineering roles posted. No funding rounds, institutional investors, paying customers, or revenue figures are disclosed in the available sources.

Name

Garson

Legal name

BİTE Yazılım ve Bilişim Teknolojileri Sanayi Ticaret Anonim Şirketi

Website

https://garsonapp.co

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Garson is a pre-launch Istanbul-based restaurant technology startup building "Bite," a universal mobile app for QR-code table ordering, contactless payment, nutritional information, and personalized recommendations. It targets both diners and restaurant operators, with planned revenue from restaurant transaction fees.

Ownership category

akta.pro rank

Product category

Restaurant Technology / Mobile Food Ordering Platform

akta.pro primary industry

Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)

akta.pro secondary industry

Restaurant/Table Reservation & Booking Engines (THALADAH)

Keywords

• Restaurant ordering app
• QR code menu platform
• Contactless dining payments
• Restaurant digital experience
• Mobile food ordering

Headquarters

HQ city

Istanbul

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Restaurant Commission/Transaction Fees: Garson likely generates revenue through transaction fees or commissions charged to restaurant partners for each order placed through the platform. The platform provides restaurants with digital ordering and payment infrastructure in exchange for a fee per transaction.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Garson is developing "Bite," a universal mobile restaurant companion app that lets diners scan a QR code on the table to view menus (including nutritional and allergen information), place orders, and pay contactless via registered credit cards without waiting for a waiter. For restaurant partners, the platform provides digital menu management, automated order intake, reduced staffing needs, and digital customer reviews, with revenue generated via transaction-based fees or commissions on orders processed.

Product overview

Garson operates a single unified mobile product called Bite — a restaurant experience app available on iOS and Android. Bite combines QR-based ordering, digital menu browsing with nutritional information, contactless mobile payment, delivery ordering, and customer review functionality into one platform, allowing diners to view, order, eat, and share without waiting for a waiter.

Differentiator

Problem solved

Functional benefit

Products and services

• Bite (Garson mobile app) A universal iOS and Android mobile application (also referred to as Bite/Garson) that lets diners view menus, place orders via QR code scanning at the table, access nutritional/calorie/allergen information, make contactless credit-card payments, order delivery, and leave reviews—eliminating wait times for ordering and paying in restaurants.

Quantifiable outcome

• Saves approximately 12 minutes per restaurant visit
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bbot: QR-code and contactless ordering platform focused on dine-in restaurants. Direct functional overlap with Garson's QR-based ordering and contactless payment proposition.
• Olo: Digital ordering SaaS for restaurant brands, including direct online ordering, contactless dine-in, and delivery. Closest comparable in the restaurant digital-ordering platform category.
• PopID: Contactless biometric and QR-based ordering and payment platform for restaurants. Comparable on the contactless dine-in payment dimension that Garson emphasizes.
• Tock: Reservation and pre-order platform for restaurants; now part of American Express. Comparable in digitizing the restaurant front-of-house experience, though focused more on reservations than universal QR ordering.
• ChowNow: Commission-free direct online ordering platform for independent restaurants. Comparable two-sided model (diners + restaurants) with similar positioning against aggregator economics.
• Resy: Restaurant reservation and dining platform owned by American Express. Comparable consumer-facing restaurant interface layer, though oriented to reservations rather than QR ordering.

Broad incumbents

• Toast: Leading restaurant technology platform offering POS, online ordering, QR-code menus, and contactless payments. Directly comparable product surface to Garson, though Toast anchors on back-of-house POS rather than a consumer-first universal app.
• Square (Block) for Restaurants: Broader payments and commerce platform offering restaurant POS, online ordering, and contactless payments via Square. Larger incumbent with overlapping dine-in payment and ordering capabilities.
• OpenTable: Established restaurant reservation and diner-engagement platform. Larger incumbent with adjacent capabilities in digitizing the dine-in flow, including reservations and guest management.

Regional players

• Yemeksepeti: Turkey-based food ordering and delivery platform (owned by Delivery Hero). The dominant restaurant-meal digital platform in Garson's home market, and a key regional comparable given shared geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/bite-incorporated
• Instagraminstagram.com/wix

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Garson