What Community Services Agency does

Community Services Agency (CSA) is a 501(c)(3) nonprofit organization headquartered in Reno, Nevada, founded in 1965 to deliver human services that alleviate and eliminate poverty across Northern Nevada. The organization operates five core programs: Head Start (preschool for children aged 3–5 across 10 locations in Reno and Sparks), Early Head Start (infant and toddler care for children 6 weeks to 3 years across four locations), Home Weatherization Assistance (energy efficiency improvements serving approximately 120 households annually across six counties and Carson City), Employment Assistance and Job Training (workforce development connecting job seekers with employers in seven high-growth industries), and Case Management (wraparound supportive services delivered on-site at three designated affordable housing complexes).

The underlying operational model is program delivery rather than technology development. CSA uses standard third-party SaaS tools — childplus.net for Head Start/Early Head Start applications, Microsoft Forms for Workforce Development intake, and SignNow for weatherization applications — with no proprietary technology platform disclosed. CSA reaches clients through direct community outreach, referrals from social services agencies, partnerships with housing complexes and employers, bilingual Spanish/English materials, and an active social media presence.

CSA is funded primarily by federal grants from the U.S. Department of Health and Human Services' Administration for Children and Families (Office of Head Start and Office of Community Services grants) and supplemented by individual and organizational donations (both one-time and recurring). All core programs are provided free of charge to income-eligible participants, primarily those at or below 200% of the Federal Poverty Level. The organization is governed by a tripartite Board representing public, private, and low-income community interests, and operates a wholly-owned subsidiary, CSADC (Community Services Agency Development Corporation), which handles economic development activities including affordable housing.

Name

Community Services Agency

Legal name

Community Services Agency

Website

https://csareno.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Services Agency is a Reno, Nevada-based 501(c)(3) nonprofit founded in 1965 that delivers Head Start, Early Head Start, home weatherization, workforce development, and case management services free of charge to low-income individuals and families across Northern Nevada.

Ownership category

akta.pro rank

Product category

Social and Human Services

NAICS

Child Care Services (6244), Other Individual and Family Services (624190)

SIC

Services-Child Day Care Services (8351), Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Early Head Start & Publicly Funded Infant/Toddler Programs (EDACAGAH)

akta.pro secondary industries

Early Childhood Education & Childcare Nonprofits (BPAGADAA), Preschool Programs within Childcare Centers (EDACABAL)

Keywords

• Early childhood education
• Home weatherization services
• Workforce development programs
• Social services nonprofit
• Anti-poverty programs

Headquarters

HQ city

Reno

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Government Grants: CSA receives federal grants from the Office of Head Start, Office of Community Services, and other programs under the Administration for Children and Families (ACF), a division of the U.S. Department of Health and Human Services (grant numbers 90EEH011, 90EE1342, 09Ch011437, 09HP000519).
2. Donations: Individual and organizational donations support CSA programs, with options for one-time and recurring monthly contributions.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Community Services Agency is a nonprofit social services organization that delivers five core programs in Northern Nevada: Head Start preschool for children ages 3-5, Early Head Start infant/toddler care for ages 6 weeks to 3 years, Home Weatherization Assistance for low-income households, Employment Assistance and Job Training for job seekers, and Case Management supportive services for residents of affordable housing complexes. All programs are provided free of charge to income-eligible participants, primarily those at or below 200% of the federal poverty level.

Product overview

Community Services Agency is a nonprofit organization offering a portfolio of social service programs in Northern Nevada. The organization operates five distinct programs: Head Start (preschool for children 3-5), Early Head Start (infant/toddler care for children 6 weeks to 3 years), Home Weatherization Assistance (energy efficiency improvements), Employment Assistance and Job Training (workforce development), and Case Management (supportive services for affordable housing residents). These programs are designed to empower individuals and families to become self-sufficient through advocacy, results-based programs, and community partnerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Head Start

Quantifiable outcome

• Weatherization saves participants an average of $283 or more annually on energy costs
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Local Training ProviderscoreStrategic or Co-development PartnerCSA collaborates with local training providers to equip job seekers with skills for high-growth industries in northern Nevada including Aerospace, Construction, Healthcare, IT, Manufacturing, Mining, and Tourism sectors.
• Northern Nevada EmployerscoreChannel Partner/ Reseller/ DistributorCSA fosters relationships with companies seeking to expand their workforce, connecting job seekers with employment opportunities across various industries.
• Licensed Weatherization ContractorscoreChannel Partner/ Reseller/ DistributorCSA partners with licensed contractors providing services in northwestern Nevada including General Contractors, HVAC/Plumbing, Insulation Installers, Window Installers, Roofers, and Home Performance specialists. Contractors provide services to approximately 120 households annually with average project values of $10,000-$15,000.
• Affordable Housing ComplexescoreStrategic or Co-development PartnerCSA's Case Management program serves residents of designated affordable housing complexes including Carriage Stone Family/Senior Apartments, Terracina Apartments, and Vintage Hills Senior Apartments, providing centralized supportive services on-site.
• Community Healthcare ProvidersminorStrategic or Co-development PartnerCSA connects Head Start families to community health screenings and services as part of the comprehensive early childhood development program.
• Local Training ProviderscoreStrategic or Co-development PartnerCSA works with local training providers to deliver workforce development services in high-growth industries throughout Northern Nevada.
• Northern Nevada EmployerscoreChannel Partner/ Reseller/ DistributorCSA connects job seekers with employment opportunities through relationships with companies seeking to expand their workforce in sectors including Aerospace, Construction, Healthcare, IT, Manufacturing, Mining, and Tourism.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• National Head Start Association: National membership association for Head Start grantees. CSA is a regional Head Start grantee and therefore directly comparable as one of NHSA's member agencies running federally funded Head Start and Early Head Start programs.
• Community Action Partnership: National membership organization representing Community Action Agencies (CAAs) that administer CSBG, Weatherization, and Head Start. CSA operates as a CAA, making this its industry association and closest peer network for governance and funding alignment.
• The Salvation Army: National multi-program social services nonprofit offering case management, workforce development, housing, and family services. Compares on breadth of programs and federal grant funding model, though at much larger national scale.
• Volunteers of America: National multi-program nonprofit offering housing, workforce, family services, and behavioral health. Comparable portfolio breadth and federal grant funding mix, though operating at much larger national scale.

Regional players

• Northern Nevada Food Bank: Regional nonprofit addressing poverty-related basic needs in the same Northern Nevada service area. Comparable as a regional anti-poverty safety-net nonprofit with similar donor and grant funding mix.
• Goodwill Industries of Nevada: Regional nonprofit operating workforce development, job training, and supportive services in Nevada. Directly overlaps with CSA's Employment Assistance and Job Training program on employer-driven placement models.
• Chicanos Por La Causa: Multi-program Hispanic-focused nonprofit providing early childhood education, workforce development, housing, and social services in the Southwest. Comparable mission breadth and bilingual outreach model to CSA.
• Easterseals Nevada: Regional affiliate of a national disability-services nonprofit serving Nevada. Overlaps with CSA on family support services, early childhood programming, and case management for low-income populations.

Direct peers

• Catholic Charities of Northern Nevada: Regional faith-based multi-program social services nonprofit serving the Reno/Sparks area. Operates comparable programs including case management, workforce support, and basic-needs assistance, and shares the same federal/state funding ecosystem.
• United Way of Northern Nevada and the Sierra: Federated nonprofit serving the same Northern Nevada region with a multi-program portfolio (workforce, basic needs, early childhood). Directly comparable in geography, mission, and partnership-driven GTM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CommunityServiceAgencyNevada
• LinkedInlinkedin.com/company/community-services-agency
• Instagraminstagram.com/csa.reno

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Community Services Agency