RPA Technologies

What RPA Technologies does

RPA Technologies, now operating as OPEN, Inc. (a wholly-owned subsidiary of Open Group Co., Ltd., TSE Prime: 6572), is the Japan-based developer and operator of BizRobo!, a Robotic Process Automation platform launched in 2008 and serving over 3,000 cumulative enterprise, mid-market, and government customers. Its core technology is an object-recognition-based robot engine that creates stable automations independent of screen position or application layout, complemented by a built-in web browser, AI-OCR (BizRobo! OCR) for handwritten/paper document digitization, and a growing generative-AI layer (BizRobo! AI Apps, AI Puncher, OroSee, and a local-LLM bundle for healthcare). The product is delivered in three tiers — BizRobo! mini (client/desktop), BizRobo! Lite (server), and BizRobo! Basic (enterprise server) — with government-licensed variants for public-sector use and an ISMS-certified (IS 598626) security posture.

The business model is primarily annual subscription licensing scaled by deployment tier and robot count, supplemented by AI-OCR and AI-App add-ons, DX-talent training services (DXpass, municipality DX experience pack), professional services delivered through a 40+ partner channel, and a freemium 1-month trial for SMB/individual entry. Go-to-market is hybrid: direct enterprise field sales through 7 regional Japanese offices (Sapporo, Nagoya, Osaka, Matsuyama, Hiroshima, Fukuoka, Tokyo HQ) for large accounts, plus a tiered partner network anchored by SoftBank, Hitachi Systems, Fujifilm Business Innovation Japan, and regional VARs. Reported outcomes include 99.3% monthly retention, 75% claims-processing time reduction (Safe-Guard), 5,500 annual labor-hours saved (Thai financial institution), and order-of-magnitude reporting-time compression at Jikei University Hospital (30 min to under 40 sec).

Operationally, RPA Technologies merged with two sister entities into OPEN, Inc. in 2024, consolidating the BizRobo! business under the Open Group umbrella. The company continues to release major platform versions annually and has begun extending beyond back-office RPA into manufacturing-floor AI vision (OPEN Vision Core, June 2026) and regulated healthcare AI (local LLM x RPA). All disclosed customer references are Japan-domiciled, with overseas case studies (Thailand, Sweden, Brazil) tied to hyper-automation deployments referencing RPA rather than reflecting direct offshore sales operations of OPEN, Inc.

Name

RPA Technologies

Legal name

オープン株式会社

Website

https://rpa-technologies.com

Company type

Private

Founded year

2013

Operating status

Operating

Short description

RPA Technologies (now OPEN, Inc., subsidiary of Open Group, TSE Prime: 6572) develops and sells BizRobo!, a Japanese RPA platform with object-recognition-based automation, AI-OCR, and generative AI add-ons, serving 3,000+ enterprise, mid-market, and government customers primarily in Japan.

Ownership category

akta.pro rank

Product category

Robotic Process Automation (RPA) Software

NAICS

Software Publishers (5132), Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Robotic Process Automation (RPA) Platforms (HDAEAHAB)

akta.pro secondary industries

Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF), Robotic Process Automation (RPA) & Digital Robotics (HDAAAIAI), Low-Code/No-Code Application Platforms (HDAEAKAA)

Keywords

• Robotic process automation
• Business process automation
• AI-OCR software
• Digital workforce platform
• Hyperautomation solutions

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. BizRobo! RPA Software Licenses: Subscription-based licensing of BizRobo! RPA software across three product tiers (BizRobo! mini, BizRobo! Lite, BizRobo! Basic). Pricing scales with the number of robots or execution capacity, offering a full-package approach where automation grows cost-effectively at scale.
2. AI-OCR and AI Services: Additional revenue from AI-OCR products (BizRobo! OCR, BizRobo! OCR Government License) and AI services (BizRobo! AI Apps, AI Puncher) as add-on capabilities.
3. Professional Services and Implementation Support: Implementation support, partner services, and DX training services (DXpass) provide additional revenue streams alongside core software licensing.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

RPA Technologies (now operating through OPEN, Inc.) develops and sells BizRobo!, a robotic process automation (RPA) platform that automates repetitive desktop and back-office workflows without programming. The platform spans client and server deployment tiers (BizRobo! mini, Lite, Basic) and is complemented by AI-OCR (BizRobo! OCR), generative AI services (BizRobo! AI Apps, AI Puncher, OroSee), an enterprise hyperautomation solution, healthcare-specific Local LLM × RPA packages, paper-digitization services (Digipath), and DX talent development (DXpass). Customers subscribe to the software on annual licenses, supported by implementation services and the BizRobo! Family partner ecosystem.

Product overview

RPA Technologies offers BizRobo!, a comprehensive RPA platform positioned as a 'digital labor' solution for automating repetitive office and desktop workflows. The product portfolio spans three deployment tiers: BizRobo! mini (client/desktop, for small-scale/departmental use), BizRobo! Lite (server, for mid-to-large scale), and BizRobo! Basic (server enterprise, for large-scale centralized management). The platform is complemented by AI-enabled add-ons including BizRobo! OCR (AI-OCR for paper digitization), BizRobo! AI Apps and AIパンチャー (generative AI services), OroSee (document AI), and デジパス (paper digitization BPO). Enterprise solutions include ハイパーオートメーション (hyper-automation) and industry-specific packages for healthcare. DX talent development services (DXpass, 自治体向けDX体感パック) round out the offering. The company operates under parent オープン株式会社 (Open Co., Ltd.), a subsidiary of オープングループ株式会社 (TSE Prime: 6572).

Differentiator

Problem solved

Functional benefit

Brands

• BizRobo! Basic: Server-type RPA product for large-scale enterprise deployment.
• BizRobo! Lite
• BizRobo! mini
• BizRobo! mini（ガバメントライセンス）
• BizRobo! AI Apps
• AIパンチャー
• BizRobo! OCR
• BizRobo! OCR（ガバメント）
• デジパス (Digipath)
• DXpass
• RoboRobo

Products and services

• BizRobo! RPA Platform The company's flagship robotic process automation platform that automates repetitive desktop and office workflows across applications without requiring programming knowledge. Available in three deployment tiers: BizRobo! mini (client/desktop for individual or departmental use), BizRobo! Lite (server for mid-to-large scale), and BizRobo! Basic (server enterprise for large-scale centralized management with multiple simultaneous digital workers and cross-department automation). Uses object-recognition-based robot creation for stability across UI changes and a visual interface for no-code authoring.
• BizRobo! mini Government License Government-licensed variant of the BizRobo! mini desktop RPA tool designed for public-sector organizations and municipal government deployments, with licensing terms specific to government use.
• BizRobo! AI Apps Generative AI service offering within the BizRobo! portfolio providing AI-powered automation capabilities that complement core RPA workflows with intelligent decision-making and content generation.
• AI Puncher (AIパンチャー) Generative AI service that uses AI to automate data input and document processing tasks, positioned as an AI-powered complement to core RPA capabilities.
• BizRobo! OCR AI-OCR (optical character recognition) product that digitizes paper documents including handwritten content. Converts scanned documents, faxes, and forms into structured digital data for automated system entry by RPA robots, enabling end-to-end paper-to-digital workflow automation.
• BizRobo! OCR (Government) Government-licensed version of BizRobo! OCR for public-sector organizations requiring document digitization with government-compliant licensing.
• Digipath (デジパス) Paper digitization BPO service that combines AI-OCR with human verification to convert paper documents into digital data, part of the paper-to-digital workflow solutions portfolio.
• Hyperautomation Solution (ハイパーオートメーション) Enterprise-grade hyper-automation solution combining BizRobo! RPA with AI, OCR, and process mining technologies to automate end-to-end business processes, offered for large-scale digital transformation projects.
• DXpass DX human resources development service that trains employees on digital transformation skills and RPA utilization, available to organizations building internal RPA competency as part of the DX talent development services portfolio.
• RoboRobo Additional RPA service offering introduced in 2020 to expand the company's automation product line.

Quantifiable outcome

• 99.3% monthly retention rate (2023 ongoing)
• +9 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core, minor and major.

• オープングループ株式会社 (OPEN GROUP Corporation)coreOthers · 1 April 2024RPA Technologies operates as a business unit of オープン株式会社 (OPEN, Inc.), which is a wholly-owned subsidiary of オープングループ株式会社 (TSE Prime: 6572). オープングループ株式会社 is the pure holding company overseeing the group including OPEN Inc., Leagle, Hospitality Partners, Gokinjowork, Autoro, and Asuka Payroll Pro.
• JRCエンジニアリング株式会社 (JRC Engineering)minorStrategic or Co-development Partner · 2 June 2022OPEN Inc. and JRC Engineering announced a partnership in June 2022 to jointly develop AI and automation solutions for manufacturing sites. The collaboration aims to automate production floor operations using BizRobo! combined with JRC Engineering's manufacturing domain expertise.
• オープン株式会社 (OPEN, Inc.)coreOthersOPEN, Inc. is the operating company for BizRobo! products and services, incorporated in 2013 through a spin-off of robotics outsourcing operations. It resulted from the 2024 merger of RPAテクノロジーズ株式会社, 株式会社セグメント, and オープンアソシエイツ株式会社.
• Softbank Corp. (Partner of the Year, BizRobo! Family Awards)majorChannel Partner/ Reseller/ DistributorSoftbank Corp. has been recognized as Partner of the Year multiple times (2019, 2020, 2021, 2022) in the BizRobo! Family Awards for outstanding digital worker adoption and support across Japan.
• 株式会社日立システムズ (Hitachi Systems)majorChannel Partner/ Reseller/ DistributorHitachi Systems has won Excellence Award (2019, 2020, 2021, 2022) and Partner of the Year recognition in BizRobo! Family Awards, providing SI and implementation services for BizRobo! deployments.
• 富士フイルムビジネスイノベーションジャパン株式会社 (Fujifilm Business Innovation Japan)minorChannel Partner/ Reseller/ DistributorRegional LX Award winner (2021, 2022) with branch presence across Japan. Provides BizRobo! implementation services primarily in Fukuoka, Aichi, and other regions.
• 伊予鉄総合企画株式会社 (Iyo-Tetsu Sogo Kikaku)minorChannel Partner/ Reseller/ DistributorEhime-based regional partner recognized with Onboarding Award (2020) and LX Award (Chugoku-Shikoku region, 2021, 2022) for local DX and BizRobo! adoption in the Shikoku region.
• 株式会社ヴィンクス (VINX)minorChannel Partner/ Reseller/ DistributorVINX has won Scale Award (2021), Special Award recognition (2022), and Excellence Award (2020), and Professional Domain Award, providing BizRobo! implementation across multiple industries.
• スカイライトコンサルティング株式会社 (Skylight Consulting)minorChannel Partner/ Reseller/ DistributorLX Award winner (Industry sector, 2022) and Professional Domain Award (2019) for outstanding BizRobo! consulting and implementation, particularly in healthcare sector.
• BaySys / Related CompaniesminorChannel Partner/ Reseller/ DistributorIT service companies providing specialized solutions for SME automation. The site also mentions Autoro (another group company under OPEN GROUP) which operates as a related automation service for browser-based RPA.

Scale indicators8 records

Recent moves11 records

Expansion highlights7 records

Direct peers

• UiPath: Global leader in RPA software with a full enterprise platform and significant Japan/APAC presence. Most direct competitor to BizRobo! across mid-market and enterprise RPA deals.
• Automation Anywhere: Cloud-native RPA and agentic automation platform competing head-to-head with BizRobo! in regulated industries and large enterprise, with growing Japan footprint.
• WorkFusion: AI-native digital workforce / RPA provider with strong financial services focus. Competes with BizRobo! on AI-driven automation in banking and insurance.
• Blue Prism (SS&C Technologies): Enterprise-grade RPA platform acquired by SS&C. Competes with BizRobo! in regulated industries (financial services, healthcare) and government sectors.
• WinActor (NTT Data): One of Japan's longest-established RPA products, distributed by NTT Data. Major competitor in Japanese enterprise and government segments alongside BizRobo!.
• Robotic Automation (Robo-Pat / ロボパット): Japanese RPA vendor directly competing with BizRobo! in the mid-market and SMB segments; commonly pitched head-to-head in Japanese RPA evaluations.

Broad incumbents

• Pegasystems: Low-code platform with embedded RPA and process mining. Competes with BizRobo! in enterprise workflow automation, particularly in financial services and healthcare.
• EdgeVerve (Infosys): AssistEdge RPA platform within Infosys's services portfolio. Competes with BizRobo! particularly in multinational enterprise and BPO-led deployments.
• Microsoft Power Automate: Bundled RPA/workflow capability inside the Microsoft 365 and Dynamics ecosystem. Threatens BizRobo! through enterprise-wide bundling rather than standalone RPA competition.

Others

• Autoro: Browser-based RPA sibling within the same Open Group corporate family. Adjacent offering targeting SMBs and lighter-weight automation use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/rpa_tech
• YouTubeyoutube.com/channel/UCrMZV4XNm3_td2BI6hsdUnQ
• Facebookfacebook.com/BizRoboRPAcompany

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RPA Technologies