Thermal Associates

Name

Thermal Associates

Legal name

Thermal Associates

Website

https://thermalassociates.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Residential HVAC Contracting

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro industry

PRIMARYIMAIABAA

HVAC Installation, Service & Repair

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Building Maintenance & Repair (MEP/HVAC/Plumbing/Electrical)

SECONDARYHSAOAGAE

Geothermal HVAC Installation

Home & Personal Services/Plumbing, Electrical & HVAC Services/HVAC Installation & Replacement

SECONDARYHSAOAHAD

Heat Pump Repair & Maintenance

Home & Personal Services/Plumbing, Electrical & HVAC Services/HVAC Repair, Maintenance & Tune-Ups

Keywords

• Residential HVAC services
• Geothermal heat pump installation
• Heat pump contractor
• Air conditioning services
• Boiler and water heater installation

Headquarters

HQ city

Glens Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Equipment Sales and Installation: Revenue generated from selling and installing HVAC equipment including geothermal heat pumps, air source heat pumps, furnaces, air conditioners, boilers, and water heaters. Installation includes ground loop excavation, ductwork modifications, power/control wiring, and gas piping as needed.
2. Service and Maintenance Memberships: Annual and bi-annual maintenance plans providing inspection, cleaning, priority service, and discounts on parts and labor. Membership includes 15% discount on parts and labor for additional service calls and transferable coverage to home buyers.
3. Emergency Repair Services: After-hours emergency repair services for existing customers, with typical response within one hour. Same-day service available during business hours.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Thermal Associates installs and services residential HVAC systems, with a primary focus on geothermal heat pumps and other high-efficiency heating, cooling, and hot water solutions. The company sells and installs equipment from WaterFurnace (geothermal), Samsung (ductless mini-splits), Bosch (ducted air source heat pumps), York (furnaces and central air), and Navien (tankless water heaters and combi-boilers), and provides ongoing maintenance memberships and 24/7 emergency repair services to homeowners in the Adirondacks and Capital Region of upstate New York.

Product overview

Thermal Associates is a heating and cooling service company offering a comprehensive portfolio of HVAC products and services for residential customers in the Adirondacks and Capital Region of New York. Their core product lineup centers on geothermal heat pump systems (WaterFurnace 5 and 7 Series), ductless mini-splits (Samsung), ducted air source heat pumps (Bosch IDS), traditional HVAC equipment (York furnaces and central A/C), and Navien tankless water heaters and combi-boilers. These products are complemented by maintenance membership services and a ServiceTitan-powered customer portal. The company positions itself as a one-stop shop for comprehensive HVAC solutions, specializing in energy-efficient and green energy products.

Differentiator

Problem solved

Functional benefit

Products and services

• Geothermal Heat Pumps Ground source heat pump systems that harness the earth's natural temperature to provide heating, cooling, and hot water for residential homes. Uses 25% to 80% less energy than conventional systems. Thermal Associates installs WaterFurnace 5 Series and 7 Series units with up to 28 EER and 4.8 COP performance, including ground loop excavation, ductwork modifications, and complete system commissioning.
• Air Source Heat Pumps (Ductless Mini-Splits and Ducted Systems) Heating and cooling systems using inverter technology. Includes Samsung ductless mini-splits (Wi-Fi connected, air purifying filters, individual zone control with no ductwork required) and Bosch Inverter Ducted Split (IDS) systems (intelligent compressor speed adjustment, superior humidity control, sound-dampening technology). Designed for residential homes, including those without existing ductwork.
• Heating and Air Conditioning Systems Traditional high-efficiency heating and air conditioning equipment including York furnaces, central air conditioners, and condensing units. Installed by a York Certified Comfort Expert with completed training since 1978. Designed for whole-home comfort with energy-efficient operation.
• Boilers and Hot Water Heaters Navien tankless water heaters (98% efficient) and Navien combi-boilers (95% efficient) providing on-demand hot water for residential homes. Tankless units serve up to 3 showers and a dishwasher simultaneously; combi-boilers combine heating and water heating in a single compact wall-mounted unit. Both are Energy Star certified.
• Service Department and Maintenance Memberships Annual or bi-annual maintenance membership plans providing inspection, cleaning, priority service, and 15% discount on parts and labor for additional service calls. Coverage extends to gas furnaces, boilers, central A/C, air source heat pumps, and geothermal heat pumps. Memberships are transferable to home buyers. Emergency repair services available after hours with typical response within one hour, plus same-day service during business hours.

Quantifiable outcome

• Average 80% energy savings on home heating and cooling bills with geothermal systems
• +6 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• WaterFurnace Renewable Energy, Inc.coreTechnology or IntegrationPremier partnership with WaterFurnace for over 30 years. Thermal Associates installs WaterFurnace geothermal heat pump systems (5 Series and 7 Series) and is the exclusive local dealer. Systems feature advanced technology including Symphony Home Comfort Platform for remote monitoring. WaterFurnace is described as 'smarter from the ground up' with industry-leading efficiency ratings.
• SamsungcoreTechnology or IntegrationThermal Associates installs Samsung ductless mini-splits featuring advanced inverter technology, Wi-Fi connectivity, air purifying filters, and quiet operation. Samsung systems offer precise temperature control while reducing energy consumption.
• BoschcoreTechnology or IntegrationThermal Associates installs Bosch Inverter Ducted Split (IDS) systems featuring intelligent compressor speed adjustment, superior humidity control, and built-in sound-dampening technology. Bosch IDS Premium heat pump rated at 17.5 SEER2 paired with 96% AFUE two-stage gas furnace.
• NaviencoreTechnology or IntegrationThermal Associates installs Navien tankless water heaters (98% efficient) and combi-boilers (95% efficient). Products provide on-demand hot water for multiple fixtures simultaneously and are Energy Star certified.
• York (Johnson Controls)coreTechnology or IntegrationThermal Associates is a York Certified Comfort Expert with extensive training since 1978. Installs York high-efficiency HVAC systems including air conditioners, furnaces, and thermostats.
• IGSHPAcoreOthersInternational Ground Source Heat Pump Association provides accreditation for geothermal installers. Adam DeVit holds IGSHPA designer certification and the company is an IGSHPA Accredited Installer.
• NY-GEOcoreStrategic or Co-development PartnerAdam DeVit is a founding member of NY-GEO, the New York state geothermal energy association. This leadership position in the regional geothermal community demonstrates industry thought leadership.
• National GridminorGTM or Marketing PartnerNational Grid offers HVAC high-efficiency residential gas rebates for furnaces, boilers, combination boiler-water heater units, energy recovery ventilators, and smart thermostats. Thermal Associates helps customers access these rebates.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cool Temp Heating & Cooling: Local HVAC company serving Queensbury, Glens Falls, and the southern Adirondacks. Directly overlaps Thermal Associates' core service territory and offers competing furnace, AC, and heat pump installation work.
• Jim Murray's Heating and Air Conditioning: Saratoga Springs-area residential HVAC contractor with a similar install/service mix including heat pumps. Comparable family/regional operator competing for the same homeowner base.
• Bast Hatfield Heating and Cooling: Long-standing HVAC contractor in the Capital Region (Clifton Park/Saratoga), offering residential heating and cooling installations and service. Competes head-to-head with Thermal Associates for homeowners across overlapping counties.
• Hannaberry HVAC: Residential HVAC contractor serving the greater Saratoga Springs and Capital Region of New York. Directly comparable local install/service competitor for heating, cooling, and heat pump projects in the same geography as Thermal Associates.

Broad incumbents

• Lennox International: National residential HVAC manufacturer with a strong dealer network across the Northeast. Competes with Thermal Associates on furnace, AC, and heat pump installations and service.
• Carrier: Global HVAC manufacturer and parent of leading residential brands (Carrier, Bryant, Payne). Competes as an OEM/dealer-network incumbent against regional contractors like Thermal Associates and offers similar heating/cooling product lines.
• Mitsubishi Electric Trane HVAC US: Joint venture that is the leading ductless mini-split manufacturer in the U.S. Competes with Thermal Associates' Samsung ductless offering for non-ducted and zone-control residential applications.
• Trane: Major residential and commercial HVAC manufacturer (Ingersoll Rand), offering furnaces, air conditioners, and heat pumps sold through a dealer network that competes with Thermal Associates' traditional HVAC business.
• WaterFurnace: Manufacturer of geothermal heat pump systems and Thermal Associates' primary partner for 30+ years. As the dominant U.S. geothermal OEM, its dealer network (including other regional installers) competes with Thermal Associates' geothermal install business.
• Bosch Home Comfort: Manufacturer of inverter heat pumps (IDS), boilers, and tankless water heaters used by Thermal Associates. Its broader U.S. dealer network competes with Thermal Associates for high-efficiency heat pump and boiler installations.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/thermalassoc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thermal Associates