Mr Pets

Pet Supplies Retailmrpets.ca

Mr Pets is a Canadian privately-held omnichannel pet supply retailer operating eight retail locations across British Columbia and Alberta and an e-commerce site (mrpets.ca), selling 8,000+ SKUs of pet food, treats, supplies, and accessories to individual pet owners across Western Canada.

Company typePrivate
Founded1996
HeadquartersMaple Ridge, Canada
Headcount11–50
GTM typeB2C
OfferingServices

What Mr Pets does

Mr Pets (legal entity: Mr. P's and Mr Pet's Ltd.) is a Canadian privately-held omnichannel pet supply retailer operating under the DBA 'MrPets'. The company serves individual pet owners across Western Canada (British Columbia and Alberta) through seven physical retail stores plus the wholly-owned subsidiary Excalibur Sharpening & Supply, and through an e-commerce website at mrpets.ca that ships exclusively within Canada.

The core offering is a catalog of more than 8,000 SKUs organized across seven pet categories — dog, cat, bird, aquatics, reptile, small pet, and horse/farm — covering food, treats, toys, grooming supplies, health and wellness products, accessories, and specialty items. The merchandise mix includes over 1,000 Made-in-Canada products and supports multiple specialty diets. The technology layer is a standard e-commerce storefront with online catalog, advanced search, and customer account management; no AI, API, or proprietary platform features are disclosed.

Mr Pets generates revenue through unit-pricing retail sales (one-time transactions) conducted both in-store and online, plus a small set of service-side revenue streams: professional dog grooming, aquarium setup and maintenance, small animal boarding, self-serve dog wash, and grooming tool sharpening/repair through Excalibur. Pricing follows pay-as-you-go ordering with free standard shipping on orders over $99; items that cannot ship (live animals/plants, frozen food, glass) are fulfilled via store pickup. The customer base is a long horizontal tail of pet owners, supported by a rewards program, email newsletter, Instagram and Facebook presence, and weekly promotional flyers. No parent company, no disclosed institutional investors, and no funding rounds are recorded, indicating a bootstrapped, closely-held operating model.

Mr Pets firmographics

Firmographics

Name: Mr Pets
Legal name: Mr. P's and Mr Pet's Ltd.
Website: https://mrpets.ca
Company type: Private
Founded year: 1996
Operating status: Operating
Headcount range: 11–50 employees
Short description: Mr Pets is a Canadian privately-held omnichannel pet supply retailer operating eight retail locations across British Columbia and Alberta and an e-commerce site (mrpets.ca), selling 8,000+ SKUs of pet food, treats, supplies, and accessories to individual pet owners across Western Canada.
Ownership category
akta.pro rank

Mr Pets industry classification

Industry

Product category: Pet Supplies Retail
NAICS: Pet and Pet Supplies Retailers (45991), Pet and Pet Supplies Retailers (459910), Pet Care (except Veterinary) Services (812910)
akta.pro primary industry: Pet Supplies Retail (CRALAIAI)
akta.pro secondary industries: Pet Services (Grooming, Training, Daycare) (CRALAIAJ), Pet Grooming Supplies Retail (At-home) (CRALAHAG)

Keywords

Pet food retail
Pet supplies
Pet grooming services
Online pet store
Animal care products

Where Mr Pets is headquartered

Location

Headquarters

HQ city: Maple Ridge
HQ country: Canada
HQ region: North America

Offices8 records

Markets served

Mr Pets business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

Retail Sales: Mr Pets generates revenue through direct retail sales of pet food, treats, supplies, and accessories across multiple pet categories including dogs, cats, birds, fish, reptiles, small animals, and farm animals. Sales occur both in-store and through the e-commerce website.

Pricing tiers

Model	Billing	Price
Unit Pricing	Pay-as-you-go	Standard e-commerce pricing with free shipping threshold

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Mr Pets product offering

Product offering

Core offering

Mr Pets is a Canadian-owned omnichannel pet supply retailer that sells pet food, treats, toys, supplies, and accessories across seven animal categories (Dog, Cat, Bird, Aquatics, Reptile, Small Pet, Horse & Farm) through 8 physical retail stores in British Columbia and Alberta and the mrpets.ca e-commerce website. The company also offers fee-based pet services including professional dog grooming, aquarium setup and maintenance, small animal boarding, self-serve dog wash, and grooming-tool sharpening/repair at its Excalibur Sharpening & Supply subsidiary.

Product overview

Mr Pets operates as a Canadian-owned and operated pet supply retail chain offering an extensive omnichannel product portfolio centered on an e-commerce platform with physical store locations in British Columbia and Alberta. The core offering includes pet food across seven categories (Dog, Cat, Aquatics, Bird, Reptile, Small Pet, Horse & Farm), complemented by dedicated grooming supplies, treats, toys, health products, and accessories. The company differentiates through a 'Groomer Shop' professional supplies section and complementary services including dog grooming, aquarium services, small animal boarding, and a self-serve dog wash. Additional offerings include an eGift Card program, pond supplies, and pet adoption services. The product architecture follows a category-based structure with 8038+ SKUs, supporting multiple specialty diets (Grain Free, Grain Friendly, Weight Management) and featuring over 1000 Made-in-Canada products.

Differentiator

Problem solved

Functional benefit

Products and services

MrPets eGift Card Digital gift cards available in denominations from $10 to $200, allowing customers to purchase gift cards online for redemption on pet supplies at mrpets.ca or in store.
Pet Food (Dog, Cat, Bird, Aquatics, Reptile, Small Pet, Horse & Farm)
Pet Treats
Groomer Shop
Pet Supplies (Beds, Toys, Collars, Crates, Dishes, Gates, Health & Wellness)
Aquatics Supplies
Bird Supplies
Reptile Supplies
Small Pet Supplies
Horse & Farm Supplies
Pond Supplies
Pet Parents Section
Dog Grooming Service
Aquarium Services
Small Animal Boarding
Self Serve Dog Wash
Grooming Tool Sharpening & Repair Centre
Pet Adoption Services

Companies that use Mr Pets

Customer profile

Segments1 record

Ideal customer profiles1 record

Mr Pets technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Mr Pets partnerships and signals

Strategic signal

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Mr Pets competitors and assessment

Company assessment

Broad incumbents

Walmart Canada: Mass-market retailer with extensive pet supply assortment and broad Canadian reach. Competes for price-sensitive pet food and household replenishment purchases.
Petco: U.S. specialty pet retailer with growing Canadian presence offering pet food, supplies, grooming, and veterinary services. Comparable in-store-plus-services model.
Chewy: Leading online pet retailer with broad assortment, Autoship subscription model, and aggressive pricing. Sets the e-commerce competitive benchmark for online pet supply purchases.
PetSmart: North American big-box pet retailer with wide assortment, in-store grooming, training, and adoption services. Larger and broader assortment competitor in Canada.
Amazon (Pet Supplies): Mass-market online marketplace with deep pet supply catalog, fast shipping, and competitive pricing. Sets the convenience and price floor for online pet retail in Canada.

Direct peers

Pet Valu: Canada's largest specialty pet retailer with omnichannel stores and e-commerce. Direct competitor in pet food, supplies, and services across Canadian markets.
Ren's Pets: Canadian family-owned pet retailer with stores in Ontario and other provinces, offering premium food, supplies, and grooming services. Comparable mid-sized regional omnichannel player.
Global Pet Foods: Canadian-owned pet retail chain with stores across multiple provinces, focused on premium pet food and supplies. Regional direct competitor with similar category coverage.
Pet Planet: Canadian specialty pet retailer with a strong focus on premium nutrition, in-store services, and small-format neighborhood stores. Directly comparable assortment and service model.

Regional players

Mondou: Quebec-based pet retailer with strong regional positioning and e-commerce operation. Comparable omnichannel assortment and service offerings; competes indirectly given geographic specialization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Mr Pets financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Mr Pets leadership team

Management profile

Number of profiles

Mr Pets subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

Mr Pets funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Mr Pets M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mr Pets

What does Mr Pets do?

Is Mr Pets a public or private company?

Mr Pets is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Mr Pets founded?

Mr Pets was founded in 1996. It employs 11 to 50 people.

Where is Mr Pets based?

Mr Pets is headquartered in Maple Ridge, Canada, in the North America region.

How does Mr Pets make money?

One revenue line is on record: retail Sales.

Who are Mr Pets's main competitors?

Broad incumbents on record are Walmart Canada, Petco, Chewy, PetSmart and Amazon (Pet Supplies). Direct peers are Pet Valu, Ren's Pets, Global Pet Foods and Pet Planet. Mondou is listed as a regional player.

Does Mr Pets have an API?

No public API is recorded for Mr Pets.

What industry is Mr Pets in?

Mr Pets's product category is Pet Supplies Retail. Its primary akta.pro industry code is CRALAIAI, Pet Supplies Retail, with a secondary code of CRALAIAJ, Pet Services (Grooming, Training, Daycare). Its NAICS code is 45991.