Austchrome
Austchrome is a Queensland-based industrial services provider specializing in hydraulic cylinder reclamation, hard chrome plating, and thermal spray coating for enterprise mining, agriculture, defence, and heavy industry operators across Australia and the Indo-Pacific.
- Company typePrivate
- Founded1994
- HeadquartersBrisbane, Australia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Austchrome does
Austchrome is a Queensland-based industrial services company specializing in hydraulic cylinder reclamation, hard chrome plating, and thermal spray coating for the mining, agriculture, defence, and heavy industry sectors. Founded in 1994 in Mackay, the company operates from a 4,000+ m2 workshop in Paget and delivers an integrated five-pillar service offering — Repair & Service, Industrial Chroming, Thermal Reclamation, Engineer & Manufacture, and Paint & Pack — through a structured six-part process. Its technical platform includes HVOF thermal spray with robotic application, the largest hard chrome plating facility in the region (tanks handling components up to 5m), large-capacity disassembly benches (up to 15m), and full CNC machining capabilities. The company is the only operation on Australia's east coast with the workshop scale to service Cat 7495 HydraCrowd cylinders.
Austchrome operates a project-based, quote-driven revenue model combining professional services (overhaul, plating, thermal coating, machining, paint and pack) with hardware sales of new and remanufactured '0 Hours' hydraulic cylinders. Pricing is provided on a per-project basis with both OEM and aftermarket parts options. The go-to-market is enterprise field sales targeting large mining operators — particularly in the Bowen Basin — through direct site relationships, referrals, and a specialist workshop capability partnership with Hastings Deering (Caterpillar dealer). The company is held under Sime Darby Industrial Services and employs approximately 115-120 staff as of 2022, with three ISO certifications (9001, 14001, AS/NZS 4801) supporting its positioning with regulated enterprise customers.
Austchrome firmographics
Firmographics- Name
- Austchrome
- Legal name
- Austchrome
- Website
- https://austchrome.com.au
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Austchrome is a Queensland-based industrial services provider specializing in hydraulic cylinder reclamation, hard chrome plating, and thermal spray coating for enterprise mining, agriculture, defence, and heavy industry operators across Australia and the Indo-Pacific.
- Ownership category
- akta.pro rank
Austchrome industry classification
Industry- Product category
- Industrial Component Reclamation and Refurbishment Services
- NAICS
- Mining Machinery and Equipment Manufacturing (333131), Agriculture, Construction, and Mining Machinery Manufacturing (3331)
- SIC
- Mining Machinery & Equip (No Oil & Gas Field Mach & Equip) (3532), Construction, Mining & Materials Handling Machinery & Equip (3530)
- akta.pro primary industry
- Wear Parts & Consumables (GET, Liners, Drill Bits, Grinding Media) (IMAKANAH)
- akta.pro secondary industry
- Grinding, Honing & Superfinishing Equipment (IMAHADAE)
Keywords
Where Austchrome is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Austchrome business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Hydraulic Cylinder Repair & Service: Core revenue stream from complete hydraulic cylinder overhauls, including disassembly, inspection, pressure and crack testing, parts replacement, reassembly, and quality testing. Services include in-house NDT, custom tooling, and both OEM and aftermarket parts supply. Pricing is quote-based per project scope.
- Hydraulic Cylinder Manufacturing & Remanufacturing: Austchrome manufactures new and remanufactures hydraulic cylinders to OEM standards for popular dozers, trucks, and excavators operating in Australian mines. These are sold as '0 Hours' cylinders ready for fast delivery and installation. Revenue is generated through direct sale of cylinders alongside the repair service.
- Industrial Chrome Plating: Hard chrome plating services applied to new and used hydraulic equipment components. Process includes plating, grinding, and polishing. Tank capabilities allow plating on components up to 5m. Pricing is incorporated into project quotes for repair and manufacturing jobs.
- Thermal Reclamation (HVOF & Arc Spray): Thermal spray coating services using HVOF, arc spray, and plasma transferred arc methods to apply wear-resistant coatings (Tungsten Carbide, Nickel Chromium, Chromium Carbide blends). Pricing is per project based on component size, coating type, and application specifications.
- Engineering & Manufacturing: CNC machining, manual machining, fabrication, and fitting services for general industrial machining applications. Covers components up to 8m in length. Services are sold as standalone engineering jobs or bundled with repair and reclamation projects.
- Paint & Pack: Custom paint finishing (enamel and epoxy), protective packaging, wrapping (UV, corrosion, and element protection), and manufacture of custom steel stillages and stands. Services are priced per project and offered as part of the end-to-end reclamation workflow.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom project quotes — Repair & Service |
| Unit Pricing | Pay-as-you-go | Custom project quotes — New Cylinder Purchase |
| Other | Pay-as-you-go | Custom project quotes — Engineering & Manufacturing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Austchrome product offering
Product offeringCore offering
Austchrome is an industrial reclamation and refurbishment workshop that strips, assesses, and rebuilds worn hydraulic cylinders and heavy equipment components for mining, agricultural, defence, and heavy industry customers. Core services include hard chrome plating, HVOF thermal spray coating, precision CNC machining, in-house engineering and manufacture of replacement parts, and protective painting and packaging, all delivered from a 4,000+ m² facility in Paget, Queensland.
Product overview
Austchrome is a provider of hydraulic cylinder reclamation and industrial surface technology solutions, operating as a single integrated service offering built around five core service pillars: Repair & Service, Industrial Chroming, Thermal Reclamation, Engineer & Manufacture, and Paint & Pack. The company also manufactures and sells hydraulic cylinders for mining equipment. Services are delivered through a 6-part process that encompasses inspection, repair, surface treatment, machining, finishing, and quality assurance, all conducted in-house at their 4,000m2 Mackay workshop facility.
Differentiator
Problem solved
Functional benefit
Products and services
- Repair & Service
- Industrial Chroming (Hard Chrome Plating)
- Thermal Reclamation (HVOF Thermal Spray Coating)
- Engineer & Manufacture
- Paint & Pack
Quantifiable outcome
- 20-metre Cat 7495 HydraCrowd cylinder serviced in 14 days with 0 incidents and full OEM-compliant documentation.
- +3 more outcomes
Companies that use Austchrome
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles1 record
Austchrome technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Austchrome partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Hastings DeeringcoreHastings Deering is a Caterpillar dealer providing hydraulic repair and maintenance services for mining operations throughout Mackay and the Bowen Basin. Austchrome supports Hastings Deering on urgent after-hours breakdowns, completing work safely using genuine parts at the highest quality level. The relationship positions Austchrome as a specialist workshop capability partner that Hastings Deering relies on for complex or time-critical cylinder repairs.
- Pakka JacksminorListed in the Austchrome website footer as a partner brand. Pakka Jacks manufactures industrial jacks and related equipment. The nature of the relationship is not explicitly described; however, the co-branding in the footer suggests a commercial or referral relationship.
- Haynes (Haynes People Group)minorListed in the Austchrome website footer alongside Pakka Jacks and HMG. The Haynes People Group provides workplace safety, human resources, and organisational development services. The co-branding suggests a commercial or preferred-vendor relationship in the HR/safety consulting space, aligning with Austchrome's ISO safety certifications and workplace health programs.
- HMG (HMG Group / HMG.net.au)minorListed in the Austchrome website footer alongside Pakka Jacks. HMG provides hydraulic and mining equipment products. The co-branding suggests a commercial or referral relationship in the industrial equipment supply space.
Scale indicators6 records
Recent moves13 records
Expansion highlights6 records
Austchrome competitors and assessment
Company assessmentBroad incumbents
- Caterpillar Inc. Global mining and construction equipment OEM with the Cat Reman program and a global dealer network including Hastings Deering. Comparable because its dealer and factory remanufacturing channels directly overlap with Austchrome's independent cylinder and coating services.
- Komatsu Australia: Mining and construction equipment OEM with remanufacturing programs and service centres across Australia. Comparable because it competes for cylinder overhaul and component-reclamation work on Komatsu mining trucks and excavators in the same customer base.
- Parker Hannifin: Global motion and control technologies company with a broad hydraulic cylinder and services portfolio. Comparable because it serves overlapping mining and heavy-industry customers with cylinder manufacturing and aftermarket services, but at far greater scale and product breadth.
- Sandvik: Mining and rock processing solutions provider with a global services and remanufacturing footprint across Australia. Comparable because it competes for component-reclamation and field-services work on mining equipment, particularly in crushing and materials handling.
- Eaton: Diversified industrial manufacturer with a hydraulics business serving mobile and industrial equipment customers. Comparable because it supplies hydraulic components and aftermarket services into overlapping mining and heavy-industry verticals, though at much broader portfolio scale.
Others
- Pakka Jacks: Australian manufacturer of industrial jacks and supporting heavy-equipment products, listed as an Austchrome partner. Comparable because it operates in the same heavy-industry / mining customer ecosystem and shares referral relationships, though it does not compete directly in hydraulic cylinder reclamation.
Direct peers
- Hastings Deering: Caterpillar dealer for Queensland and the Bowen Basin providing hydraulic cylinder repair and field servicing for mining customers. Comparable because it operates the same customer relationships (mining operators in the same geography) and overlaps in hydraulic cylinder overhaul work, though it is also an Austchrome channel partner for overflow jobs.
- Hydac Australia: Australian arm of the global hydraulics manufacturer and service provider. Comparable because it supplies hydraulic components, filtration, and cylinder services to mining and heavy industry customers with similar quote-based project pricing and direct field-sales engagement.
- Bosch Rexroth Australia: Manufacturer of hydraulic cylinders and provider of remanufacturing and field services for industrial and mobile equipment. Comparable because it competes for the same hydraulic cylinder repair and replacement work in Australian mining and heavy industry.
Regional players
- Heavy Mechanical Group (HMG): Australian provider of heavy mechanical, hydraulic, and mining equipment services, listed as an Austchrome website partner. Comparable because it serves overlapping Queensland mining customers with hydraulic and mechanical repair capabilities, primarily in regional Australian geographies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Austchrome social profiles
Digital presenceAustchrome compliance and trust
Trust signalCompliance3 records
Austchrome financial estimates
Financial estimateRevenue estimate
Valuation estimate
Austchrome leadership team
Management profileNumber of profiles
Profiles8 records
Austchrome funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Austchrome M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Austchrome
What does Austchrome do?
Austchrome is an industrial reclamation and refurbishment workshop that strips, assesses, and rebuilds worn hydraulic cylinders and heavy equipment components for mining, agricultural, defence, and heavy industry customers. Core services include hard chrome plating, HVOF thermal spray coating, precision CNC machining, in-house engineering and manufacture of replacement parts, and protective painting and packaging, all delivered from a 4,000+ m² facility in Paget, Queensland.
Is Austchrome a public or private company?
Austchrome is a private company. It is classified as corporate owned and is currently operating.
When was Austchrome founded?
Austchrome was founded in 1994. It employs 51 to 100 people.
Where is Austchrome based?
Austchrome is headquartered in Brisbane, Australia, in the Oceania region.
How does Austchrome make money?
Six revenue lines are on record. Hydraulic Cylinder Repair & Service is the primary driver. The others are hydraulic Cylinder Manufacturing & Remanufacturing, industrial Chrome Plating, thermal Reclamation (HVOF & Arc Spray), engineering & Manufacturing and paint & Pack.
Who are Austchrome's main competitors?
Broad incumbents on record are Caterpillar Inc., Komatsu Australia, Parker Hannifin, Sandvik and Eaton. Pakka Jacks is listed as an others. Direct peers are Hastings Deering, Hydac Australia and Bosch Rexroth Australia. Heavy Mechanical Group (HMG) is listed as a regional player.
Does Austchrome have an API?
No public API is recorded for Austchrome.
What industry is Austchrome in?
Austchrome's product category is Industrial Component Reclamation and Refurbishment Services. Its primary akta.pro industry code is IMAKANAH, Wear Parts & Consumables (GET, Liners, Drill Bits, Grinding Media), with a secondary code of IMAHADAE, Grinding, Honing & Superfinishing Equipment. Its NAICS code is 333131 and its SIC code is 3532.