NVCSS

What NVCSS does

NVCSS (Northern Valley Catholic Social Service) is a 501(c)(3) nonprofit social services organization founded in 1986 and headquartered at 2400 Washington Avenue, Redding, California. It serves six Northern California counties — Butte, Glenn, Shasta, Siskiyou, Tehama, and Trinity — through a portfolio of more than 60 programs reaching 84,500 individuals and families annually. Core offerings include affordable and emergency housing (15 complexes with 356 units, including the Yreka Basecamp 32-bed shelter), mental health counseling with three peer-support wellness centers (Iversen, STANS, Six Stones), long-term disaster case management, accredited immigration legal services, the Healthy Families home visitation program, the Promotores culturally attuned outreach program for Latino and Hmong families, Family Resource Centers, CalFresh application assistance and nutrition education, CASA foster care advocacy, the Northern Valley Talk Line, and emergency preparedness education.

Revenue mechanics are diversified across four streams: individual and corporate donations processed through Blackbaud Merchant Services; federal and state government grants and contracts (FEMA, CalOES, Mental Health Services Act, county behavioral health agencies); Medi-Cal and commercial insurance billing for mental health counseling; and sliding-scale program fees primarily for immigration legal services. Most direct services are delivered free of charge. The underlying technology is minimal and commodity-based: Blackbaud Raiser's Edge NXT for donor CRM and Blackbaud Merchant Services for payment processing, with no proprietary technology platform, public APIs, or developer-facing integrations. The organization is affiliated with Catholic Charities California and Catholic Charities USA, with leadership provided by Executive Director Erna Friedeberg (MPA), CFO Dan Johnson (CPA), and a Board chaired by Dan Ghidinelli. NVCSS is fundamentally a direct-service nonprofit rather than a technology or platform business.

Name

NVCSS

Legal name

Northern Valley Catholic Social Service

Website

https://nvcss.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

101–250 employees

Short description

Northern Valley Catholic Social Service (NVCSS) is a 501(c)(3) nonprofit founded in 1986, serving 84,500 individuals annually across six Northern California counties through 60+ programs in housing, mental health, disaster recovery, immigration legal services, family support, and nutrition education.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Social services
• Mental health counseling
• Affordable housing
• Disaster recovery
• Family support

Headquarters

HQ city

Redding

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: NVCSS relies heavily on individual donations, corporate sponsorships, and charitable contributions from the community. The organization accepts one-time and recurring donations online, planned giving, estate gifts, and appreciated asset transfers. Donors can support specific programs or provide unrestricted funding.
2. Government Grants and Contracts: NVCSS receives federal and state funding through partnerships with FEMA, CalOES, Mental Health Services Act (Prop 63), and county behavioral health departments. These grants support disaster case management, mental health counseling, wellness centers, and CalFresh Healthy Living programs.
3. Insurance Billing (Medi-Cal): Mental health counseling services are billed to Medi-Cal and other insurance plans. The organization accepts a wide range of insurance plans including Medi-Cal and offers sliding scale fees for those who qualify.
4. Program Fees (Sliding Scale): Immigration legal services are offered on a sliding fee scale, making them accessible to eligible individuals. Fees vary based on income and are determined through an initial assessment.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

NVCSS provides community-based social services to children, families, and individuals across six Northern California counties. Core services include affordable housing (356 units across 15 complexes), mental health counseling and peer-support wellness centers, disaster case management, immigration legal services, CalFresh nutrition programs, family support through home visitation and resource centers, and foster care advocacy (CASA).

Product overview

NVCSS is a nonprofit social services organization offering a portfolio of interconnected community programs rather than a unified software product. The organization operates 15 housing complexes (356 units) across five counties alongside direct service programs including mental health counseling and peer-support Wellness Centers (Iversen in Chico, STANS in Red Bluff, Six Stones in Yreka), disaster case management, immigration legal services, CalFresh nutrition programs, Healthy Families home visitation, the Promotores culturally-attuned outreach program, Family Resource Centers, a non-crisis talk line, emergency preparedness education, CalFresh application assistance, CASA foster care advocacy, and donation/planned giving services. The portfolio is structured as direct community programs without a technology platform architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Counseling & Wellness Centers Comprehensive mental health services including individual, family, and group counseling, crisis support, and telehealth services for adults and children dealing with anxiety, depression, trauma, grief, and other mental health challenges. Includes peer-support Wellness Centers in Chico (Iversen), Red Bluff (STANS), and Yreka (Six Stones).
• Affordable Housing Programs

Quantifiable outcome

• 84,500 individuals and families served annually
• +5 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

16 partnerships are on record, tiered core and minor.

• FEMA (Federal Emergency Management Agency)coreStrategic or Co-development PartnerFederal agency partner providing disaster relief funding and support. NVCSS collaborates with FEMA for disaster case management services, helping survivors navigate federal aid applications and recovery programs.
• CalOES (California Office of Emergency Services)coreStrategic or Co-development PartnerState emergency services agency partner. NVCSS works with CalOES for federally funded recovery programs and disaster case management across Northern California.
• Catholic Charities CaliforniacoreStrategic or Co-development PartnerStatewide Catholic Charities affiliate. NVCSS collaborates on disaster case management programs and shares resources through the Catholic Charities California network.
• Catholic Charities USAcoreStrategic or Co-development PartnerNational Catholic Charities organization. NVCSS collaborates on disaster recovery initiatives and community support programs.
• California Fire FoundationminorStrategic or Co-development PartnerFoundation supporting firefighters and fire survivors. NVCSS partners for wildfire recovery efforts.
• Camp Fire CollaborativecoreStrategic or Co-development PartnerLocal collaborative organization supporting Camp Fire survivors. NVCSS participates in coordinated recovery efforts for Butte County wildfire survivors.
• VOADs (Voluntary Organizations Active in Disaster)coreStrategic or Co-development PartnerCoordinated network of disaster response organizations across Shasta-Tehama, Butte-Glenn, Trinity, and Siskiyou-Modoc counties. NVCSS collaborates on disaster response and recovery.
• Butte County Code EnforcementminorStrategic or Co-development PartnerCounty agency partner for Camp Fire recovery. NVCSS works with code enforcement on rebuilding and housing recovery.
• Blackbaud, Inc.coreTechnology or IntegrationTechnology vendor providing donor management (Raiser's Edge NXT) and merchant services for online donations. Privacy statements available on donation pages.
• Butte County Behavioral HealthcoreStrategic or Co-development PartnerCounty behavioral health agency partner. Provides funding and oversight for mental health counseling programs in Butte County.
• Shasta County Health & Human Services AgencycoreStrategic or Co-development PartnerCounty health and human services partner. Provides funding and oversight for mental health counseling programs in Shasta County.
• Trinity County Behavioral HealthcoreStrategic or Co-development PartnerCounty behavioral health agency partner. Provides funding and oversight for mental health counseling programs in Trinity County.
• Tehama County Health Service AgencycoreStrategic or Co-development PartnerCounty health agency partner. Provides funding through Mental Health Services Act for STANS Wellness Center operations.
• Listos CaliforniacoreStrategic or Co-development PartnerStatewide emergency preparedness initiative. NVCSS partners to share trusted emergency information and resources with local communities.
• Enterprise High School (Chef Leedy)minorStrategic or Co-development PartnerPartnership with Enterprise High School's culinary program. Students prepare weekend meals for the Healthy Eating Helping Hands program, teaching valuable culinary skills while supporting food security.
• County Housing AgenciescoreStrategic or Co-development PartnerPartnerships with county agencies across Butte, Shasta, Siskiyou, Tehama, and Trinity counties for affordable housing programs and eligibility determination.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• United Way Worldwide: National federated nonprofit that funds and operates community services including disaster recovery, family support, and basic-needs programs. Comparable donor-funded, community-impact model though at much larger geographic scale.
• Habitat for Humanity: National affordable-housing nonprofit operating at far larger scale. Comparable in the affordable-housing development segment where NVCSS manages 356 units, though Habitat's model is home-ownership focused rather than rental supportive housing.
• Boys & Girls Clubs of America: National youth-development nonprofit with local affiliates. Comparable to NVCSS's Family Resource Centers, after-school support, and youth-development programs including CASA advocacy, though focused exclusively on youth rather than full-family services.
• Feeding America: National hunger-relief network. Overlaps with NVCSS's CalFresh Healthy Living, food program connections, and basic-needs services — comparable in the food-security segment though far broader in scope.

Direct peers

• Victor Community Support Services: California nonprofit providing behavioral health, mental health counseling, and supportive services to underserved communities, including in Northern California counties. Directly comparable to NVCSS's licensed counseling and wellness-center programs.
• Catholic Charities USA: National Catholic Charities network that NVCSS collaborates with on disaster recovery and community programs. Operates the same faith-affiliated, multi-service social-services model at a national scale.
• Plumas Rural Services: Rural Northern California community services nonprofit offering housing, counseling, food assistance, and family support across multiple counties — closely comparable to NVCSS's regional multi-county operating model.
• Redwood Community Services: Nonprofit serving Humboldt and surrounding Northern California counties with mental health counseling, housing, and family support services — closely mirroring NVCSS's service mix and rural California footprint.
• Uplift Family Services (formerly Caminar): California-based nonprofit providing behavioral health, family support, housing, and foster-care services. Comparable service portfolio to NVCSS's mental health, family resource centers, and CASA programs, with similar Medi-Cal billing models.
• Catholic Charities California: Statewide network of Catholic Charities agencies. NVCSS is explicitly affiliated with this organization and shares its model of integrated housing, immigration, mental health, and family services across California — making it the closest structural peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NVCSS
• Facebookfacebook.com/NVCSS

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NVCSS