Infracom Telesarana

What Infracom Telesarana does

Infracom Telesarana, operating commercially as PT Indonusa System Integrator Prima ('Indonusa'), is an Indonesian telecommunications infrastructure and systems integration provider headquartered at the Infracom Broadcast Center in Tangerang Selatan, Banten, with operational roots reaching back to 2003. The company operates a multi-location physical footprint including three carrier-neutral data centers (Bintaro HQ ~3,200 m², Cikarang/Bekasi ~1,290 m², Kuningan within Gedung Cyber 1) and regional offices in Medan (Sumatra), Surabaya (eastern Java), and Yogyakarta. Its product portfolio is structured around three core connectivity pillars — Data Center colocation, Fiber Optic dedicated internet with DF100–DF500 tiers at 1:1 CIR, and VSAT/Starlink satellite connectivity — supported by a value-added services layer comprising FTTH/FTTx broadband, SD-WAN overlay networking, IPTV hospitality packages (Basic/Standard/Premium with PMS integration), IP PABX telephony, AI-powered CCTV surveillance, and a newly launched Smart All-in-one Dashboard for unified network and service monitoring. Indonusa holds the complete stack of Indonesian telecom operating licenses (NAP, ISP, JARTUP, JARTAPLOK, IPTV, ISR) and ISO 9001 certification, with technology integrations spanning major carriers (Telkom Indonesia, iForte, Moratelindo, TIS, Powertel), hyperscalers (Google Cloud, Alibaba Cloud), CDN/security providers (Cloudflare, Akamai, Zenlayer), satellite operators (Starlink, Metrasat, Thaicom, SES, Telkomsat), and IP telephony vendor Grandstream.

The company's business model is subscription- and recurring-revenue-driven across all eight identified revenue streams (Data Center, Fiber Optic, VSAT/Starlink, IPTV, IP PABX, Smart CCTV, ISP/NAP, Managed Services). Pricing is predominantly quote-based with defined tier structures for bandwidth, IPTV packages, and colocation rack units; billing cadence is monthly. Go-to-market is direct enterprise field sales augmented by digital channels (website inquiry forms, WhatsApp consultation, news/blog content marketing, social media) and the LKPP e-Katalog for government procurement. The customer base spans medium-to-large Indonesian enterprises, hospitality operators, ISPs requiring interconnection, remote/maritime operations, and government institutions — most visibly the KOMDIGI (Ministry of Communication and Digital) under a 2025 fixed broadband deployment program covering 200+ access points across four Banten villages. Delivery is anchored by a 24/7 NOC with tiered SLA response times (Level 1 within 20 minutes escalating to Level 5 within 8 hours) and structured installation timelines.

Indonusa is led by President Director Herimanto Wira (Direktur Utama) and maintains the Indonusa Training Centre (ITC) in partnership with APJATEL and BAKTI Kominfo for workforce development in fiber optics, VSAT, and IoT. The firm is privately held with no disclosed funding rounds, M&A activity, or institutional investors, and no revenue or ARR figures are published. The company actively operates in 2025–2026, with news and training activities recorded as recently as January 2026.

Name

Infracom Telesarana

Legal name

PT Indonusa System Integrator Prima

Website

https://infracom.co.id

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Infracom Telesarana (Indonusa) is an Indonesian telecommunications infrastructure provider operating carrier-neutral data centers, fiber optic networks, and VSAT/Starlink services, complemented by SD-WAN, IPTV, IP PABX, AI-powered CCTV, and a unified Smart Dashboard for enterprise and government clients.

Ownership category

akta.pro rank

Product category

Telecommunications Infrastructure Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Satellite Telecommunications (5174), All Other Telecommunications (517810)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Radiotelephone Communications (4812), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Enterprise Satellite Connectivity & Managed Services (VSAT, SD-WAN over Satcom) (HDAIAJAB), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ), Site Security, Monitoring & Remote Operations (NOC/IoT) (HDAIAKAH)

Keywords

• Telecommunications infrastructure
• Data center colocation
• Fiber optic connectivity
• Enterprise network solutions
• System integration services

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Data Center Services: Colocation services providing rack space across Bintaro, Cikarang, and Kuningan locations with carrier connectivity, power distribution, and 24/7 technical support. Revenue generated from rack rental, power consumption, and bandwidth usage.
2. Fiber Optic Corporate Connectivity: Dedicated internet access via fiber optic with dedicated bandwidth packages (DF100-DF500 with 100-500 Mbps at 1:1 CIR). Revenue from monthly subscription based on bandwidth tier selected.
3. VSAT/Starlink Satellite Services: Satellite connectivity solutions for remote locations, providing primary or backup connectivity. Revenue from hardware installation and recurring service fees.
4. IPTV Hospitality Services: IP television content and platform services for hotels, hospitals, and corporate buildings with tiered packages (Basic, Standard, Premium). Revenue from channel licensing and platform subscription.
5. IP PABX Services: IP telephony system services including extension management, call features, and integration with Grandstream devices. Revenue from platform licensing and per-extension fees.
6. Smart CCTV Solutions: AI-powered surveillance system implementation and monitoring services. Revenue from hardware sales, installation, and ongoing monitoring subscriptions.
7. Internet Service Provider (NAP): Internet service provision and network access point services with various connectivity options including fiber, wireless, and satellite. Revenue from monthly subscriptions and usage-based connectivity fees.
8. Managed Services (Smart Dashboard): Network monitoring and management services through unified dashboard platform. Revenue from platform subscription and per-device monitoring fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Infracom Telesarana (Indonusa) provides telecommunications infrastructure and system integration services to Indonesian enterprises, including data center colocation, corporate fiber optic connectivity (DF100-DF500 with 1:1 CIR), VSAT/Starlink satellite connectivity, FTTH broadband, and value-added services such as IPTV, SD-WAN, IP PABX, AI-powered CCTV, and a Smart All-in-one Dashboard for unified network monitoring. The company operates carrier-neutral data centers in Bintaro, Cikarang, and Kuningan, supported by 24/7 NOC and defined SLA response times.

Product overview

Infracom Telesarana (Indonusa) operates a platform-based infrastructure portfolio organized around three core connectivity pillars (Data Center, Fiber Optic, VSAT/Starlink) supported by a suite of Value Added Services (VAS) including IPTV, SD-WAN, Smart Dashboard, IP PABX, and AI-powered CCTV. The core infrastructure provides the foundation while VAS modules add specialized functionality—IPTV for hospitality and commercial entertainment, SD-WAN for multi-branch network management, Smart Dashboard for unified operational monitoring, IP PABX for business communications, and CCTV+AI for security surveillance. The product architecture allows customers to combine core connectivity with VAS modules according to their operational requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Center Colocation Colocation services providing rack space, carrier connectivity, redundant power (N+1 UPS), precision cooling, and 24/7 NOC support; includes Meet-Me Room (MMR) and multi-carrier connectivity (IIX, OpenIXP, direct peering). Targeted at enterprises and ISPs needing carrier-neutral data center infrastructure.
• Fiber Optic Corporate Connectivity Dedicated internet access via fiber optic with dedicated bandwidth packages (DF100-DF500 with 100-500 Mbps at 1:1 CIR) and Single Link or Dual Link architectures. Targeted at corporate enterprises requiring reliable, high-availability internet with committed information rate.
• VSAT Starlink Satellite Services Satellite connectivity solutions for remote locations or areas without fiber coverage, using Starlink High Performance and Standard Performance tiers as primary or backup connectivity. Includes hardware installation, configuration, and technical support. Targeted at oil and gas, maritime, mining, and remote-site operators.
• FTTH/FTTx Broadband Fiber-to-the-home and fiber-to-the-x broadband connectivity delivering high-speed, stable internet for residential and business locations, including FTTH, FTTB, FTTC, FTTT, and FTTZ variants with scalable bandwidth capacity. Targeted at residential communities and business premises.
• IPTV Hospitality Solution Interactive IP television system for hospitality with tiered channel packages (Basic 40+, Standard 60+ with 500+ VOD titles, Premium 15+ premium channels), digital signage, multi-language support, hotel PMS integration, casting, and an analytics dashboard. Targeted at hotels, hospitals, and corporate buildings.
• SD-WAN Solution Software-Defined Wide Area Network solution enabling businesses to connect multiple branch offices across different cities or countries into one centralized virtual LAN with application-aware routing and integrated security. Targeted at enterprises with multi-site operations.
• Smart All-in-one Dashboard Centralized monitoring platform that consolidates network, application, and service performance data into a unified real-time dashboard with automated alerting and historical reporting. Targeted at enterprises and multi-site operators needing unified network and service visibility.
• IP PABX Telephony IP-based private automatic branch exchange system supporting internal extensions, SIP accounts, IVR auto-attendant, call queue management, conference calling, voicemail, remote extensions, and call recording/monitoring. Built on Grandstream Networks platform. Targeted at enterprises needing unified voice, video, and data communication.
• AI-Powered Smart CCTV Intelligent surveillance system with HD video and audio, AI analytics including human and vehicle detection, ANPR (automatic number plate recognition), perimeter protection, behavioral analysis, environmental adaptation, hidden object detection, automatic alarm activation, and GPS tracking. Targeted at apartments, commercial buildings, and public facilities.

Quantifiable outcome

• SLA uptime guarantee with 24/7 NOC support
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• APJATEL (Asosiasi Penyelenggara Jaringan Telekomunikasi Indonesia)coreStrategic or Co-development Partner · 10 December 2024Strategic collaboration for telecommunications workforce development through joint training programs at Indonusa Training Centre (ITC). Partnership focuses on fiber optic, VSAT, and IoT technical training to address industry skill needs. APJATEL provides endorsement and industry standards while Indonusa provides training facilities and expertise.
• Telkom IndonesiacoreTechnology or IntegrationMajor telecommunications carrier providing connectivity services and interconnection within Indonusa's data center facilities. Customers can access Telkom services through Indonusa's carrier-neutral infrastructure.
• iFortecoreTechnology or IntegrationTelecommunications carrier partner providing network connectivity services integrated with Indonusa data center facilities.
• MoratelindocoreTechnology or IntegrationTelecommunications provider offering connectivity services within Indonusa's data center ecosystem for customer interconnection needs.
• TIS (Telekomunikasi Indonesia Internasional)coreTechnology or IntegrationInternational telecommunications carrier partner providing international connectivity services through Indonusa data center facilities.
• Google CloudcoreTechnology or IntegrationCloud service provider partner enabling direct connectivity to Google Cloud services from Indonusa data center facilities.
• Alibaba CloudcoreTechnology or IntegrationCloud provider partner offering direct access to Alibaba Cloud services through Indonusa data center infrastructure.
• Grandstream NetworkscoreTechnology or IntegrationTechnology provider for IP PABX solutions, supplying IP phones and communication devices used in Indonusa's IP telephony services.
• Starlink (SpaceX)coreTechnology or IntegrationSatellite internet service provider offering Starlink hardware and connectivity services implemented by Indonusa for business customers in remote areas.
• MetrodataminorChannel Partner/ Reseller/ DistributorIT distribution company and technology partner in Indonesia's telecommunications ecosystem.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Mora Telematika Indonesia (Moratelindo): Indonesian fiber-optic carrier and data center operator with national backbone and i-Cell data centers. Comparable fiber, DC and carrier-neutral connectivity stack to Indonusa, and an existing partner via interconnection in Indonusa's MMR.
• DCI Indonesia (PT DCI Networks Tbk): Indonesian carrier-neutral data center operator focused on hyperscale and enterprise colocation. Direct competitor in the carrier-neutral DC colocation segment where Indonusa operates its Bintaro/Cikarang/Kuningan facilities.
• MyRepublic Indonesia: Indonesian fiber ISP targeting residential and SME segments with FTTH services. Comparable in FTTH deployment model and last-mile fiber strategy to Indonusa's FTTx product line.
• Biznet Networks: Indonesian fixed-line fiber, data center and cloud provider serving enterprise and residential customers across Java, Bali and Sumatra. Direct head-to-head competitor to Indonusa's fiber, DC colocation, and NAP connectivity offerings in the same enterprise and SME segments.
• CBN (Cipta Data Nusantara / CBN Fiber): Indonesian fiber broadband and data center operator under the Lippo group serving enterprise customers. Directly comparable in fiber-to-the-building enterprise connectivity and DC colocation services across Indonesia.
• MNC Play (PT MNC Kabel Mediacom): Indonesian cable/fiber broadband and IPTV provider under MNC Media. Directly comparable in fixed broadband plus IPTV bundle offerings, similar to Indonusa's hospitality IPTV and fiber stack.
• First Media (PT First Media Tbk): Indonesian cable and fiber broadband provider serving enterprise and residential segments. Comparable in fixed broadband, IPTV, and enterprise connectivity offerings to Indonusa's fiber and IPTV portfolio.

Regional players

• ICON+ (PT Indonesia Comnets Plus): Subsidiary of PLN (state electricity company) operating fiber optic and telecom infrastructure across Indonesia. Adjacent competitor in fiber and enterprise connectivity, leveraging PLN's nationwide right-of-way advantage.

Broad incumbents

• Indosat Ooredoo Hutchison: Major Indonesian mobile and fixed telecom operator offering enterprise connectivity, data center, and managed services. Broad incumbent with overlapping capabilities in enterprise telecom and SD-WAN.
• Telkom Indonesia (PT Telekomunikasi Indonesia Tbk): Indonesia's dominant incumbent telecom with nationwide fiber, data center, satellite and managed services. Overlaps broadly with Indonusa's entire portfolio at massive scale; also a partner via interconnection inside Indonusa's MMR.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pt-infracom-telesarana

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infracom Telesarana