Garuda Medical

What Garuda Medical does

Garuda Medical is a privately held Brazilian medical imaging equipment services company headquartered in Goiânia, Goiás, founded in 2003 by Roberto Silva. The company installs and maintains a full range of diagnostic imaging equipment — X-ray, C-arm, computed tomography (CT), magnetic resonance imaging (MRI), and mammography systems — with deep specialization in MRI/CT maintenance, cryogenic systems, and radiofrequency (RF) coil services. Its core technology stack includes a secure remote connection platform for MRI/CT diagnostics (AES-256 encrypted, VPN with 4G/5G backup) and a proprietary IoT-based remote refrigeration monitoring system with machine learning anomaly detection for cryogenic parameters (helium level, temperature, pressure). Garuda also holds exclusive Latin American distribution rights (since 2024) for the Cinema Vision patient entertainment system manufactured by U.S.-based Ressonance Technology (RTC) — a patented, FDA/CE/ANVISA-certified MRI-dedicated entertainment platform with 4K OLED display, MRI-compatible surround audio, and active noise cancellation.

Garuda generates revenue through a mix of recurring service contracts (preventive and corrective maintenance, custom full-service plans with SLAs, cryogenic services, remote monitoring subscriptions) and one-time product sales (RF coils, Cinema Vision hardware, helium supply). The company serves hospitals, diagnostic imaging centers, radiology clinics, and veterinary hospitals across 9 Brazilian states plus 5 additional Latin American countries for Cinema Vision, with 500+ clients served and a reported 98% customer satisfaction rate. The go-to-market combines direct enterprise field sales, inside sales via phone/WhatsApp with a 24/7 emergency hotline, and a self-serve website quote-request system. Key competitive differentiators include 20+ years of imaging-equipment specialization, exclusive regional distribution of Cinema Vision, proprietary remote monitoring with claimed 40% helium consumption reduction and 85% reduction in unscheduled equipment stops, and a leadership team trained at Shimadzu, Picker, and Philips with international certifications.

Name

Garuda Medical

Legal name

Garuda Medical

Website

https://garudamedical.com.br

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Garuda Medical is a privately held Brazilian medical imaging equipment services company, installing and maintaining MRI, CT, PET-CT, and X-ray systems for hospitals, diagnostic centers, and veterinary clinics across Brazil and Latin America, with exclusive regional distribution of the Cinema Vision MRI entertainment system.

Ownership category

akta.pro rank

Product category

Medical Imaging Equipment Maintenance Services

NAICS

Professional, Scientific, and Technical Services (54), Veterinary Services (54194)

SIC

Surgical & Medical Instruments & Apparatus (3841), Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Portable, Mobile & Point-of-Care Imaging Systems (HLAHABAL)

akta.pro secondary industries

Magnetic Resonance Imaging (MRI) Systems (HLAHABAC), Radiology Imaging Centers (X-ray/CT/MRI/Ultrasound) (HLAFAKAA), Imaging Equipment & Accessories (X-ray, Ultrasound, Endoscopy) (HLAMAFAC), Imaging & Diagnostic Interoperability (DICOM exchange, image sharing, VNA connectivity) (HLACABAM)

Keywords

• Medical equipment maintenance
• Mri ct services
• Cryogenic services
• Preventive maintenance contracts
• Remote refrigeration monitoring

Headquarters

HQ city

Goiânia

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Maintenance Services: Preventive and corrective maintenance services for MRI, CT, PET-CT, and X-ray equipment. Includes scheduled inspections, repairs, parts replacement, and 24/7 emergency support. Revenue generated through service contracts (annual/monthly) and per-incident billing.
2. Customized Service Contracts: Tailored maintenance contracts covering different service levels: full maintenance (preventive + corrective + parts), technical support-only, and hybrid plans. Contracts include SLA guarantees, dedicated account managers, and periodic performance reviews. Revenue is recurring through contract billing.
3. RF Coil Supply and Maintenance: Supply, repair, and optimization of radiofrequency coils for MRI. Includes original certified coils, compatible alternatives, calibration, and quality testing. Revenue from one-time product sales and maintenance service fees.
4. Cinema Vision Product Distribution: Exclusive representation and distribution of Cinema Vision entertainment system for MRI in Brazil and Latin America. Revenue from product sales, installation, and ongoing support. Covers Brazil, Argentina, Paraguay, Bolivia, Peru, and Uruguay.
5. Cryogenic System Services: Liquid helium supply, cryogenic system maintenance, recovery systems, and optimization services for MRI equipment. Includes emergency supply and 24/7 support. Revenue from consumables (helium) and service contracts.
6. Remote Monitoring Technology: Remote refrigeration monitoring system for MRI helium consumption optimization. Includes hardware installation, software subscription, and ongoing monitoring services. ROI achieved in 12-18 months through helium savings.

Go-to-market motion4 records

Distribution channels4 records

Marketing channels5 records

Core offering

Garuda Medical installs, maintains, and services medical imaging equipment — including X-ray, C-arm, CT, MRI, PET-CT, and mammography systems — for hospitals, diagnostic imaging centers, veterinary clinics, and healthcare facilities across Brazil. Its offering spans preventive and corrective maintenance, customized service contracts, RF coil supply/repair, cryogenic helium supply and recovery, IoT-based remote refrigeration monitoring with machine learning, secure remote diagnostics, and exclusive Latin American distribution of the Cinema Vision patient entertainment system for MRI.

Product overview

Garuda Medical offers a comprehensive portfolio of medical imaging equipment maintenance services and specialized products. The core offering consists of six service lines: RF Coil maintenance, Remote Connection diagnostics, Cryogenia solutions, Corrective and Preventive Maintenance, Remote Refrigeration Monitoring, and Custom Service Contracts. The product lineup centers on the Cinema Vision entertainment system for MRI (exclusive RTC representation for Latin America), along with premium RF coils, remote monitoring systems, original replacement parts, cryogenic solutions, and remote connection kits. The services and products are designed to work together as an integrated lifecycle solution for diagnostic imaging equipment, with the remote monitoring and remote connection services complementing the maintenance contracts and cryogenic support.

Differentiator

Problem solved

Functional benefit

Products and services

• Bobina de RF (RF Coil Supply, Repair, and Optimization) Supply, repair, and optimization of radiofrequency coils for MRI systems, including original certified coils and compatible alternatives for all major equipment brands, with calibration, quality testing, and 12-month warranty. Targeted at hospitals and diagnostic imaging centers running MRI equipment.
• Conexão Remota (Remote Connection Service for MRI/CT) Secure remote access service enabling real-time diagnostics, software updates, configuration adjustments, and troubleshooting of MRI and CT equipment without on-site technician visits, using AES-256 encryption, VPN connectivity, and 4G/5G backup. Targeted at hospitals and diagnostic imaging centers seeking to minimize equipment downtime.
• Criogenia (Cryogenic Solutions for MRI) Complete cryogenic solutions for MRI, including liquid helium supply (>99.99% purity), helium recovery systems (>95% recovery efficiency), continuous level monitoring, and 24/7 emergency support with 2-hour response time. Targeted at hospitals and MRI centers needing uninterrupted cryogenic operations.
• Manutenção Corretiva e Preventiva (Preventive and Corrective Maintenance) Comprehensive preventive scheduled maintenance and corrective emergency repair services for MRI, CT, PET-CT, X-ray, C-arm, and mammography equipment, including parts replacement and 24/7 emergency support. Targeted at hospitals, diagnostic imaging centers, and clinics operating medical imaging equipment.
• Monitoramento de Refrigeração Remoto (Remote Refrigeration Monitoring) IoT-based monitoring system for MRI cryogenic systems with sensors tracking temperature, pressure, and helium liquid level, featuring machine learning anomaly detection, real-time dashboard, instant alerts via email/SMS/WhatsApp, web dashboard, mobile app, and API integration. Achieves up to 40% helium consumption reduction and 85% reduction in unscheduled stops with 12–18 month ROI. Targeted at MRI operators seeking predictive maintenance.
• Contrato de Serviços Customizados (Customized Service Contracts) Tailored maintenance contracts for veterinary clinics and hospitals (and other specialized facilities), covering full maintenance (preventive + corrective + parts), technical support-only, and hybrid plans with SLA guarantees, dedicated account managers, and periodic performance reviews. Recurring contract billing delivers 95% average equipment availability and 30% cost savings vs. ad-hoc maintenance.
• Cinema Vision (MRI Patient Entertainment System) Patented entertainment system (FDA, CE, ANVISA certified) designed for patient use during MRI exams, featuring a 32-inch 4K OLED display, 5.1 MRI-compatible surround audio, active noise cancellation up to 40dB, and a patient-selectable content library (films, music, guided breathing). Reduces patient anxiety by 80% and boosts completed MRI exams without incidents by 40%. Garuda Medical holds exclusive Latin American distribution rights covering Brazil, Argentina, Paraguay, Bolivia, Peru, and Uruguay.

Quantifiable outcome

• 40% reduction in helium consumption through remote monitoring system
• +13 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

One partnership is on record.

• Ressonância Technology (RTC)coreChannel Partner/ Reseller/ Distributor · 1 January 2024Exclusive regional partnership renewed in 2024. Garuda Medical serves as the exclusive representative of Ressonance Technology products in Brazil, Argentina, Paraguay, Bolivia, Peru, and Uruguay for the Cinema Vision patient entertainment system. RTC is located in Southern California. The partnership was expanded in 2024 to cover all of Latin America.

Scale indicators16 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Agiliti Health: US-based medical equipment services and lifecycle management company providing maintenance, repair, and asset management for imaging and surgical equipment. Directly comparable as a third-party independent service organization for medical imaging equipment.
• TriMedx: US medical device service provider offering clinical asset management, equipment maintenance, and cybersecurity for healthcare providers. Direct peer as an independent ISO specializing in medical imaging and biomedical equipment service contracts.

Broad incumbents

• Canon Medical Systems: Imaging OEM (formerly Toshiba) offering MRI, CT, and ultrasound equipment with associated service offerings. Competes with Garuda in imaging equipment service across LATAM and global markets.
• Philips Healthcare: Global OEM with significant imaging equipment installed base and integrated service contracts. Notable as Garuda leadership has deep Philips training pedigree, and Philips competes for the same hospital service contracts Garuda targets.
• Siemens Healthineers: Global medical imaging OEM with comprehensive service offerings for MRI, CT, and X-ray fleets. Broad incumbent offering maintenance, remote monitoring, and digital services through its own equipment ecosystem.
• Drägerwerk: German medical and safety technology company providing equipment, services, and lifecycle support to hospitals. Comparable in offering comprehensive hospital equipment service contracts including imaging-adjacent services.
• GE Healthcare: Global OEM of MRI, CT, PET-CT, and X-ray equipment with a substantial services division. Competes with Garuda in imaging equipment maintenance but as part of a much broader OEM portfolio with proprietary parts and service contracts.
• Sodexo Healthcare: Global facilities services company with a healthcare division providing equipment maintenance, biomedical engineering, and asset management services. Broad incumbent in healthcare technical services with comparable customer base.

Regional players

• Strattner: Brazilian medical equipment distributor and service provider with a long-standing presence in the domestic market. Regional peer operating in the same Brazilian hospital and diagnostic center customer base with comparable service offerings.
• Renova Medical: Brazilian medical equipment maintenance and parts provider serving hospitals and clinics across Brazil. Regional peer comparable in geographic focus and service scope, though less differentiated in proprietary remote monitoring technology.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/GarudaMedical
• Facebookfacebook.com/garudamedical
• LinkedInlinkedin.com/company/garuda-medical-do-brasil

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Garuda Medical