Finnoconsult
Finnoconsult is a Vienna-based innovation consultancy serving European banks and insurance companies with proprietary Innoscore benchmarking across 200+ financial institutions in 24 countries, plus digital transformation advisory services.
- Company typePrivate
- Founded2015
- HeadquartersVienna, Austria
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Finnoconsult does
Finnoconsult (legal entity: FInno Consult GmbH) is a Vienna-based innovation consultancy founded in 2015 that serves retail banks, private banks, and insurance companies across the DACH region and broader Europe. The firm advises financial institutions on digital transformation, product development, growth strategy, and the building of internal digital teams. Since 2024, the company has operated as AOE Austria GmbH following its acquisition by AOE Group.
The firm's flagship asset is the proprietary Innoscore methodology (formerly Finnoscore), a customer-perspective benchmarking system that evaluates the digital capabilities of approximately 200 banks across 24 countries and the DACH insurance market. Innoscore analyzes 12 dimensions including website quality, mobile services, online banking functionality, social media, cybersecurity, and omnichannel communication, producing annual retail banking, private banking, and insurance studies published since 2019. The methodology is supported by a monthly Finnoscore Insights best-practice publication series.
Finnoconsult generates revenue through three professional-services streams: project-based innovation consulting for financial institutions, annual Finnoscore/Innoscore benchmarking studies, and workshops tied to the Finnoscore framework. Distribution is sales-led, executed through direct outreach by the two co-founders (Chris Berger and Martin Schachinger), the company website with Calendly booking, and earned media coverage of the annual studies in German and Swiss financial press. Pricing is quote-based and not publicly disclosed.
Finnoconsult firmographics
Firmographics- Name
- Finnoconsult
- Legal name
- FInno Consult GmbH
- Website
- https://finnoconsult.at
- Company type
- Private
- Founded year
- 2015
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- Finnoconsult is a Vienna-based innovation consultancy serving European banks and insurance companies with proprietary Innoscore benchmarking across 200+ financial institutions in 24 countries, plus digital transformation advisory services.
- Ownership category
- akta.pro rank
Finnoconsult industry classification
Industry- Product category
- Financial Services Digital Benchmarking and Innovation Consulting
- NAICS
- Management, Scientific, and Technical Consulting Services (5416), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Strategy & IT Advisory (BPAEAAAA)
Keywords
Where Finnoconsult is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices1 record
Markets served
Finnoconsult business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Innovation Consulting: Core consulting services for banks and insurance companies focused on digital transformation, product development, and innovation strategy. Services include project leadership, strategy development, and building digital teams.
- Finnoscore Benchmarking Studies: Annual and periodic benchmarking reports on digital capabilities of banks and insurance companies. The FinnoScore studies are published for retail banking, private banking, and insurance sectors across DACH region and beyond.
- Workshops and Training: Finnoconsult offers workshops related to FinnoScore services and digital transformation for financial institutions.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Finnoconsult product offering
Product offeringCore offering
Finnoconsult is an innovation consultancy that advises banks and insurance companies on digital transformation, providing project leadership, growth and innovation strategy development, and the building of digital teams. The firm also operates FinnoScore (now Innoscore), a proprietary benchmarking platform that evaluates the digital capabilities of financial institutions from a customer perspective, and runs annual benchmarking studies plus workshops for the financial sector.
Product overview
Finnoconsult operates as an innovation consulting firm offering the Innoscore (formerly Finnoscore) platform, which is Europe's leading benchmarking system for evaluating financial institutions' digital capabilities. The product portfolio includes three main benchmarking studies: Retail Banking, Private Banking, and Insurance (Versicherungen), each providing annual analysis across multiple digital dimensions. Additionally, Finnoconsult provides monthly Finnoscore Insights best practice publications. The company also offers innovation consulting services for banks and insurers, combining advisory work with its proprietary benchmarking analytics. Finnoconsult has been part of the AOE Group since 2024 and now operates as AOE Austria GmbH.
Differentiator
Problem solved
Functional benefit
Brands
- Innoscore: Europe's leading benchmarking system for digital capabilities of banks and insurance companies, formerly known as Finnoscore
- FinnoScore
Products and services
- Innoscore (formerly Finnoscore) Europe's leading benchmarking and analytics platform that evaluates banks' and insurance companies' digital capabilities from a customer perspective. The platform assesses multiple dimensions including websites, mobile services, online banking, social media, cybersecurity, and user experience across financial institutions in European markets.
- Finnoscore Retail Banking Study Annual benchmarking study analyzing retail banking digital capabilities across dimensions such as website quality, accessibility, mobile services, omnichannel experiences, and online onboarding.
- Finnoscore Private Banking Study Benchmarking analysis for the private banking sector focusing on digital touchpoint optimization along the customer user journey.
- Finnoscore Insurance (Versicherungen) Study Annual insurance sector benchmarking study covering digital capabilities in sustainability, customer retention, omnichannel communication, cybersecurity, and social media across DACH region insurers.
- Innovation Consulting Services Advisory services for banks and insurance companies including digital transformation consulting, digital product and service development, growth strategy projects, and building digital teams.
Companies that use Finnoconsult
Customer profileSegments2 records
Ideal customer profiles2 records
Finnoconsult technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Finnoconsult partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AtfinityminorAtfinity and Finnoconsult combined their competencies to create better customer processes for banks and fintechs. The partnership focused on joint customer journey optimization and digital transformation solutions for financial institutions.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Finnoconsult competitors and assessment
Company assessmentBroad incumbents
- Accenture: Global IT and management consultancy with one of the largest financial services practices, including banking digital transformation and benchmarking components; competes for the same enterprise transformation RFPs.
- McKinsey & Company (McKinsey Digital): Global strategy consultancy with a sizable banking and insurance digital transformation practice and its own annual digital banking indices; overlaps in serving the largest European financial institutions on transformation work.
- Deloitte Digital: Big Four consultancy with a sizeable financial services transformation offering and published digital banking benchmarking content; competes for large multi-year transformation mandates.
- Bain & Company: Global strategy consultancy with a dedicated financial services practice advising European banks and insurers on digital, retail, and innovation strategy; overlapping buyer set at Tier 1 banks.
- Gartner: Global research and advisory firm producing subscription research, Magic Quadrants, and benchmarking for financial services technology and digital leaders; competes for benchmark and advisory budgets at the same enterprise banking and insurance clients.
Direct peers
- Novantas: Financial services advisory and research firm producing benchmarking and analytics for retail and private banks; highly comparable as a specialized FS benchmarking and consulting provider.
- zeb consulting: European strategy and IT consultancy specialized in financial services, headquartered in Germany; directly comparable as a banking-focused advisory firm competing for similar transformation mandates across the DACH region.
- BearingPoint: European management and technology consultancy with a dedicated financial services practice delivering digital transformation, regulatory, and benchmarking work to banks and insurers across DACH and beyond.
- Forrester Research: Global research and advisory firm producing subscription benchmarks and reports for financial services, including digital banking and insurance; competes for the same benchmarking budgets as Innoscore.
- Simon-Kucher & Partners: Global consulting firm with a strong financial services practice advising banks and insurers on digital, growth, and pricing strategy; comparable in serving Tier 1 European financial institutions on innovation mandates.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Finnoconsult social profiles
Digital presenceFinnoconsult financial estimates
Financial estimateRevenue estimate
Valuation estimate
Finnoconsult leadership team
Management profileNumber of profiles
Profiles2 records
Finnoconsult funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Finnoconsult M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Finnoconsult
What does Finnoconsult do?
Finnoconsult is an innovation consultancy that advises banks and insurance companies on digital transformation, providing project leadership, growth and innovation strategy development, and the building of digital teams. The firm also operates FinnoScore (now Innoscore), a proprietary benchmarking platform that evaluates the digital capabilities of financial institutions from a customer perspective, and runs annual benchmarking studies plus workshops for the financial sector.
Is Finnoconsult a public or private company?
Finnoconsult is a private company. It is classified as corporate owned and is currently acquired.
When was Finnoconsult founded?
Finnoconsult was founded in 2015. It employs 11 to 50 people.
Where is Finnoconsult based?
Finnoconsult is headquartered in Vienna, Austria, in the Europe region.
How does Finnoconsult make money?
Three revenue lines are on record. Innovation Consulting is the primary driver. The others are finnoscore Benchmarking Studies and workshops and Training.
Who are Finnoconsult's main competitors?
Broad incumbents on record are Accenture, McKinsey & Company (McKinsey Digital), Deloitte Digital, Bain & Company and Gartner. Direct peers are Novantas, zeb consulting, BearingPoint, Forrester Research and Simon-Kucher & Partners.
Does Finnoconsult have an API?
No public API is recorded for Finnoconsult.
What industry is Finnoconsult in?
Finnoconsult's product category is Financial Services Digital Benchmarking and Innovation Consulting. Its primary akta.pro industry code is BPAEAAAA, Strategy & IT Advisory. Its NAICS code is 5416 and its SIC code is 7374.