Pleasant Grove City

What Pleasant Grove City does

Pleasant Grove City is a municipal government entity providing city, community, and government services to residents of Utah County, Utah. Founded in 1855 and headquartered at 70 S 100 East, Pleasant Grove, the city operates through 13 functional departments: Administration, Community Development, Court, Finance, Fire, Human Resources, Library, Parks & Trails, Police, Public Works, Recreation, and Utilities. It serves city residents and the local business community with public safety (police, fire, emergency management), utilities (water, trash, recycling), parks and trails, recreation programs (including facility rentals, childcare, and adaptive programs), library services, court services, and business licensing. The city website states 501–1,000 employees, and customer segments are horizontally structured around city residents with use cases spanning city services, public safety, utilities, recreation, library access, and community events such as Strawberry Days and Concerts in the Park.

The city's digital infrastructure is built on the Revize CMS platform serving as the primary interface between municipal operations and residents. Digital service channels include online utility bill payment through Xpress Bill Pay, recreation program registration, library catalog access via Aspen Discovery, court fee payment, business licensing, public records requests, and emergency alert sign-ups via Everbridge. The website (pgcityutah.gov) hosts department pages, news and events, public notices, and city codes hosted through American Legal. Communication channels span Facebook, Instagram, YouTube (broadcasting City Council meeting live streams), a monthly newsletter, and the Everbridge emergency notification platform. The city uses ApplicantPro for employment and recruitment workflows.

Pleasant Grove generates revenue from property taxes, utility fees (water, trash, recycling paid monthly), business licensing, recreation program fees, and municipal court fines and fees. Utility billing operates on a recurring subscription cadence, while business licensing and court fees are transactional. As an incorporated municipality under Utah state law, the city holds exclusive regulatory authority over municipal services within its jurisdiction and is funded by residents through taxes, fees, and charges rather than equity investment. Partnerships support specific service delivery: PG Lindon Chamber of Commerce for business development, PG Cares Utah for youth and volunteer programs, and Mountain Land for senior center meal services.

Name

Pleasant Grove City

Legal name

Pleasant Grove City

Website

https://plgrove.org

Company type

Private

Founded year

1855

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Pleasant Grove City is a municipal government entity in Utah County, Utah, providing public safety, water and waste utilities, recreation, library, parks, and community development services to city residents and local businesses across 13 operational departments.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Justice, Public Order, and Safety Activities (922), Nature Parks and Other Similar Institutions (71219), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Electric, Gas & Sanitary Services (4900), Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Parks, Recreation & Protected Areas Administration (BPAIAMAH)

Keywords

• Municipal government services
• Public utility services
• Recreation programs
• Public safety services
• Community development

Headquarters

HQ city

Utah

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Primary municipal revenue source collected from city residents and businesses based on property valuations.
2. Utility Fees: Revenue from water, trash, recycling, and other utility services provided to residents. Residents can pay online via Xpress Bill Pay.
3. Business Licensing: Fees collected from businesses operating within city limits through the Community Development department.
4. Recreation Programs: Revenue from recreation center activities, facility rentals, childcare, and adaptive programs.
5. Fines and Court Fees: Revenue from municipal court citations and associated fees.

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Pleasant Grove City operates as the municipal government of Pleasant Grove, Utah, providing essential city services to residents and businesses. Core offerings include public safety (Police and Fire departments), utilities (culinary water, secondary water, trash, recycling, storm water), parks and trails, recreation programs and facility rentals, library services, business licensing, municipal court, and community development services. Digital access to utility payments, recreation registration, library catalog, court fees, and emergency alerts is delivered through the city website and dedicated portals.

Product overview

Pleasant Grove City operates a municipal government website serving as a portal for city services. The site provides access to government departments including Administration, Community Development, Court, Finance, Fire, Human Resources, Library, Parks & Trails, Police, Public Works, Recreation, and Utilities. Key digital services include online utility bill payment, library catalog access, recreation program registration, emergency alert sign-ups, business licensing, court fee payments, and public records requests. The website is powered by Revize CMS platform and serves as the primary digital interface between the city government and residents.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Utility Services

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• PG Lindon Chamber of CommercecoreOthersPartnership with the local Chamber of Commerce to support business development and the business directory listing on the city's website.
• PG Cares UtahminorOthersPartnership with PG Cares for youth council programs and community volunteer opportunities.
• Mountain Land (Meals Program)minorOthersPartnership for Senior Center meal program menu services.

Recent moves6 records

Expansion highlights4 records

Direct peers

• Orem City: Larger adjacent Utah County municipality operating the same full municipal service model, including utility billing, recreation programs, and a public library system — a useful upper-bound benchmark for Pleasant Grove's growth trajectory.
• Saratoga Springs City: Utah County city of comparable size undergoing rapid residential growth; delivers the same utility, recreation, public safety, and community development services and is a useful peer for new-connection-driven revenue expansion.
• American Fork City: Neighboring Utah County city operating the same model of utilities (culinary/secondary water, trash, recycling), public safety, parks, recreation, and community development for a comparable mid-sized residential base.
• Lehi City: Adjacent Utah County municipality of similar-to-larger size delivering the same portfolio of municipal services (police, fire, water, sewer, parks, recreation, library, development) to a fast-growing residential population.
• Cedar Hills City: Smaller neighboring Utah County city offering the same core municipal services (public works, utilities, recreation, police contracted services, community development) and a useful smaller-population benchmark.
• Eagle Mountain City: Utah County municipality of similar scale, also characterized by rapid residential growth, providing a parallel municipal service model including water utilities, parks, recreation, and public safety.
• Spanish Fork City: Utah County municipality with a comparable mix of utilities, public works, parks and recreation, library, police, fire, and community development services, similar in population scale to Pleasant Grove.
• Springville City: Utah County city providing the same comprehensive municipal service stack (water, sewer, streets, parks, recreation, library, police, fire, court, community development) to a population of similar scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@PleasantGroveCity
• Facebookfacebook.com/plgrove
• Instagraminstagram.com/pleasantgrovecity/?hl=en
• Xx.com/pleasantgroveut

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pleasant Grove City