ETax.com
eTax.com is a privately held, New York-based online tax preparation service founded in 2009 that enables individual U.S. taxpayers across all 50 states to prepare and e-file federal and state returns via a web-based guided interview for $19.95-$29.95 per filing.
- Company typePrivate
- Founded2009
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2C
- OfferingSoftware
What ETax.com does
eTax.com is a privately held online tax preparation service founded on April 15, 2009, headquartered in New York City. The company operates a web-based, self-serve platform that enables individual U.S. taxpayers to prepare and e-file federal and state income tax returns through a guided step-by-step interview. As an authorized IRS E-File Provider, ETax.com transmits completed returns directly to the IRS and applicable state agencies. The platform searches over 350 tax credits and deductions and runs thousands of error checks prior to transmission.
The company's business model is a transactional, per-return fee structure: $19.95 for a basic federal return and $29.95 for federal plus state filing, with users able to start returns for free and paying only at filing. An optional refund transfer service is offered through a partnership with Green Dot Bank for prepaid debit card delivery of refunds. All customers receive complimentary U.S.-based live phone and email support seven days a week during tax season.
ETax.com serves individual taxpayers across all 50 U.S. states through a direct-to-consumer web channel. Customer acquisition is content-driven, leveraging an active tax blog, online calculators, video tutorials, state-specific resource pages, and email campaigns. The company has operated continuously since 2009 with minimal disclosed strategic activity beyond a single 2015 funding round of $817,500 from Future Capital Discovery Fund. No leadership team, revenue figures, or M&A activity are publicly disclosed.
ETax.com firmographics
Firmographics- Name
- ETax.com
- Legal name
- eTax.com
- Website
- https://etax.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- eTax.com is a privately held, New York-based online tax preparation service founded in 2009 that enables individual U.S. taxpayers across all 50 states to prepare and e-file federal and state returns via a web-based guided interview for $19.95-$29.95 per filing.
- Ownership category
- akta.pro rank
ETax.com industry classification
Industry- Product category
- Online Tax Preparation Software
- NAICS
- Document Preparation Services (56141)
- akta.pro primary industry
- Expense Tracking & Financial Dashboards (FSAGADAB)
Keywords
Where ETax.com is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ETax.com business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Federal Tax Return Filing: Basic federal tax return preparation and e-filing service charged as a one-time fee. Users can start for free and only pay when they file.
- State Tax Return Filing: State tax return preparation and e-filing. Offered at $29.95 or free with purchase of state return.
- Refund Transfer: Optional bank product allowing refund to be deposited into user's account via Green Dot Bank.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Basic Federal Return - $19.95 |
| One time/ perpetual license | Pay-as-you-go | Federal + State Return - $29.95 |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
ETax.com product offering
Product offeringCore offering
eTax.com provides an online tax preparation and e-filing service for individual U.S. taxpayers across all 50 states. Users complete their federal and state returns through a guided step-by-step interview that searches over 350 credits and deductions, then transmit completed returns directly to the IRS and state agencies as an authorized IRS e-file provider. Customers start for free and pay only when they file, with optional refund disbursement via Green Dot Bank.
Product overview
ETax.com is a single-platform online tax preparation service offering a unified product that combines guided tax interview software, IRS e-filing capabilities, and customer support. The core offering consists of the eTax.com Online Tax Preparation platform, which guides users through federal and state tax return preparation using a step-by-step questionnaire, integrated with IRS e-filing for direct submission. The service is offered alongside complementary resource tools including tax calculators, forms and instructions, state-specific tax information, educational blog content, and video resources. An optional Refund Transfer feature enables users to receive refunds via Green Dot Bank. All users receive complimentary access to live U.S.-based telephone support as part of the standard service.
Differentiator
Problem solved
Functional benefit
Products and services
- eTax.com Online Tax Preparation Web-based tax preparation software that guides individual U.S. taxpayers through a step-by-step interview to prepare federal and state income tax returns, searches over 350 credits and deductions, runs thousands of error checks, and supports direct IRS and state e-filing.
- Tax Refund Transfer Optional add-on service that allows customers to have their federal tax refund disbursed via direct deposit through Green Dot Bank when they select a refund transfer during filing.
Quantifiable outcome
- IRS confirmation received in as little as 24 hours with e-filing
- +3 more outcomes
Companies that use ETax.com
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles1 record
ETax.com technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
ETax.com partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- IRS (Internal Revenue Service)coreeTax.com is an authorized IRS E-File Provider. The platform transmits completed tax returns directly to the IRS and state tax agencies through the IRS e-file system.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
ETax.com competitors and assessment
Company assessmentOthers
- IRS Direct File: Free federal tax filing tool directly operated by the IRS. While not a commercial peer, it is a structural alternative that competes for the same simple-return filers eTax.com serves, with no price and direct federal authority.
Direct peers
- Liberty Tax: Brick-and-mortar and online tax preparation service with DIY software comparable to eTax.com's offering. Serves similar individual taxpayer segments with both assisted and self-prepared options.
- TaxAct: Online DIY tax preparation software owned by Drake Software. Directly comparable to eTax.com in product offering (guided interview, federal+state e-filing) and price-sensitive positioning relative to TurboTax.
- TaxSlayer: Online and mobile DIY tax preparation software with classic, premium, and self-employed tiers. Competes with eTax.com in the value-to-mid-tier online filing segment.
- H&R Block: Major tax preparation retailer offering both DIY online software and assisted filing services. Competes head-to-head with eTax.com in the do-it-yourself online segment and operates in the same U.S. consumer tax market.
- FreeTaxUSA: Value-priced online tax preparation software with a federal free edition and low-cost state filing. Closest pricing competitor to eTax.com and serves the same budget-conscious DIY filer segment.
- TurboTax (Intuit): Market-leading consumer DIY tax preparation software from Intuit. Directly competes with eTax.com for individual federal and state e-filing customers, with overlapping guided-interview UX, pricing tiers, and IRS e-file transmission.
- Credit Karma Tax (Intuit): Free online tax preparation offering (now owned by Intuit). Directly comparable product to eTax.com for simple federal and state returns, targeting the same free-tier-conscious filer segment.
- Jackson Hewitt: National tax preparation chain offering both in-person assisted filing and online DIY software. Overlaps with eTax.com on online DIY federal and state e-filing for individual taxpayers.
Emerging players
- Cash App Taxes (Block): Free federal and state tax filing product from Block (formerly Square). Targets the same simple-filer segment as eTax.com with a $0 price point, representing an emerging competitive threat rather than a traditional peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
ETax.com social profiles
Digital presenceETax.com compliance and trust
Trust signalCompliance1 record
ETax.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
ETax.com leadership team
Management profileNumber of profiles
ETax.com funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ETax.com M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ETax.com
What does ETax.com do?
eTax.com provides an online tax preparation and e-filing service for individual U.S. taxpayers across all 50 states. Users complete their federal and state returns through a guided step-by-step interview that searches over 350 credits and deductions, then transmit completed returns directly to the IRS and state agencies as an authorized IRS e-file provider. Customers start for free and pay only when they file, with optional refund disbursement via Green Dot Bank.
Is ETax.com a public or private company?
ETax.com is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ETax.com founded?
ETax.com was founded in 2009. It employs 11 to 50 people.
Where is ETax.com based?
ETax.com is headquartered in New York, United States, in the North America region.
How does ETax.com make money?
Three revenue lines are on record. Federal Tax Return Filing is the primary driver. The others are state Tax Return Filing and refund Transfer.
Who are ETax.com's main competitors?
IRS Direct File is listed as an others. Direct peers are Liberty Tax, TaxAct, TaxSlayer, H&R Block, FreeTaxUSA, TurboTax (Intuit), Credit Karma Tax (Intuit) and Jackson Hewitt. Cash App Taxes (Block) is listed as an emerging player.
Does ETax.com have an API?
No public API is recorded for ETax.com.
What industry is ETax.com in?
ETax.com's product category is Online Tax Preparation Software. Its primary akta.pro industry code is FSAGADAB, Expense Tracking & Financial Dashboards. Its NAICS code is 56141.