Centre de prevention du suicide de Quebec

What Centre de prevention du suicide de Quebec does

Centre de prévention du suicide de Québec (CPSQ) is a non-profit community organization founded in 1978 in Quebec City, recognized as Canada's first suicide prevention organization. Its core mission is delivered through three integrated service pillars: prevention (awareness campaigns, training programs, and the Allume.org self-assessment platform), 24/7 intervention (telephone line 1-866-APPELLE serving all of Quebec, plus chat and text via suicide.ca, and in-person mobile response), and postvention (bereavement support for suicide survivors). Specialized programs include the PHARE program for youth, SILAR integrated liaison service, 'Et moi, comment ça va?' workplace program, 'Semblables et différents' diversity initiative, and the Sentinelle training program that prepares community members to detect and refer at-risk individuals. The organization also trains 500+ professionals annually in accredited intervention curricula and operates 226+ sentinelles.

CPSQ serves a heterogeneous end-user base: individuals in acute suicidal crisis, their families and friends, suicide-bereaved persons, youth and young adults, men aged 50-64 (the highest-risk demographic in Quebec), and helping professionals. Distribution is entirely free to end users, delivered through a province-wide phone line, digital channels, in-person deployment, and corporate/community training contracts. At an operational scale of 22,000+ telephone interventions per year and 4,954 unique clients served, CPSQ anchors the Capitale-Nationale region's crisis response and coordinates with 27 other centers via the Regroupement des centres de prévention du suicide du Québec.

The business model is a hybrid public-nonprofit funding structure. Approximately 80% of the operating budget is provided by the Quebec Ministry of Health and Social Services via the PSOC (Programme de soutien aux organismes communautaires). The remaining ~20% is raised through the Fondation du CPSQ, a wholly-owned fundraising arm receiving individual donations, corporate gifts (e.g., Fondation Chopin-Péladeau, Bell Let's Talk grants), bequests, and event-based fundraising including the recent inaugural cocktail benefit gala. The 2018-2023 major campaign raised $2,103,039 CAD. The organization has no parent company, no private equity ownership, and is governed by a Board of Directors; the current General Director is Lynda Poirier, who also serves as president of the province-wide RCPSQ network.

Name

Centre de prevention du suicide de Quebec

Legal name

Centre de prévention du suicide de Québec

Website

https://cpsquebec.ca

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Founded in 1978, Centre de prévention du suicide de Québec is a non-profit organization providing 24/7 suicide crisis intervention, prevention training, and postvention services across Quebec via phone, chat, and text, serving individuals in distress, families, and bereaved communities.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Crisis Intervention & Suicide Prevention Services (EDALAFAD)

Keywords

• Suicide prevention services
• Crisis intervention
• Mental health support
• Bereavement counseling
• Community health training

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Funding: The CPSQ receives approximately 80% of its operating budget from the Ministère de la santé et des services sociaux via the PSOC (Programme de soutien aux organismes communautaires). This funding covers core operational costs.
2. Donations and Fundraising: The Fondation du CPSQ raises funds through annual fundraising campaigns, major donor campaigns, bequests, and citizen activities. All donations are invested directly into prevention services, training programs, and support for vulnerable populations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

CPSQ delivers free 24/7 professional crisis intervention, prevention, and postvention services for suicide prevention across Quebec. The core offering centers on telephone intervention (1-866-APPELLE), digital intervention via suicide.ca chat and text, and specialized programs (PHARE, SILAR, Agir en Sentinelle, Et moi comment ça va, Allume.org) targeting suicidal individuals, their loved ones, bereaved persons, and organizations seeking prevention training.

Product overview

Centre de prévention du suicide de Québec (CPSQ) is a non-profit community organization offering a portfolio of suicide prevention services in the Capitale-Nationale region. The core offering centers on 24/7 crisis intervention via telephone (1-866-APPELLE) and digital channels (suicide.ca chat and text). The organization delivers specialized programs including SILAR, 'Et moi, comment ça va?', 'Semblables et différents', the Sentinelle training program, and the new PHARE youth support program. Prevention services include awareness campaigns, training (Formation Agir en Sentinelle), and the Allume.org self-assessment platform. Postvention services support suicide-bereaved individuals. The Foundation arm provides fundraising and financial support for programs not covered by government funding.

Differentiator

Problem solved

Functional benefit

Brands

• suicide.ca: Digital intervention service providing chat (clavardage) and text messaging support, accessible 24/7 across Quebec.
• Allume.org
• PHARE Program

Products and services

• 1-866-APPELLE Crisis Phone Line
• suicide.ca Chat and Text Service
• PHARE Program
• Formation Agir en Sentinelle
• SILAR (Service intégré de liaison, d'accompagnement et de relance)
• Et moi, comment ça va?
• Semblables et différents
• Allume.org
• Les Sentinelles en prévention du suicide
• Postvention Services

Quantifiable outcome

• 22,000+ interventions annually
• +5 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core, notable and minor.

• HospitalscoreStrategic or Co-development PartnerCPSQ works in partnership with hospitals in the Capitale-Nationale region for referral services and integrated care for suicidal patients.
• Université LavalcoreStrategic or Co-development PartnerAcademic partnership for research, training, and student engagement in suicide prevention activities.
• Les Remparts de QuébecnotableGTM or Marketing PartnerPartnership with the QMJHL hockey team for mental health awareness during home games through the Parlons-en program, promoting suicide prevention to sports fans.
• Association canadienne pour la santé mentale (ACSM)coreStrategic or Co-development PartnerCollaborative partnership for mental health promotion and suicide prevention awareness campaigns.
• Association québécoise de prévention du suicide (AQPS)coreStrategic or Co-development PartnerCPSQ is a member of AQPS and works collaboratively on national suicide prevention initiatives.
• Regroupement des centres de prévention du suicide du Québec (RCPSQ)coreStrategic or Co-development PartnerCPSQ's director Lynda Poirier serves as president of RCPSQ, coordinating 28 suicide prevention centers across Quebec.
• Centre de crise de Québec (CCQ)coreStrategic or Co-development PartnerIntegrated crisis response coordination with the regional crisis center.
• La BoussolenotableStrategic or Co-development PartnerCommunity organization partnership for youth mental health support and referral services.
• AutonHommienotableStrategic or Co-development PartnerPartnership focused on reaching male populations with mental health resources.
• Courir pour la vienotableGTM or Marketing PartnerRunning event organization that raises funds and awareness for suicide prevention, including the Trail de la Muraille de Chine challenge.
• Black and White (Mathieu Sévigny)minorGTM or Marketing PartnerCompany founded in honor of a friend lost to suicide, supports CPSQ through donations and event catering.
• Restaurant DONminorGTM or Marketing PartnerRestaurant partnership with the Foundation for fundraising and cause marketing.
• Je Cours QcnotableGTM or Marketing PartnerRunning organization that has associated CPSQ as a cause, with ambassadors raising funds through athletic events.
• Blvd 102.1 and Wknd 91.9minorGTM or Marketing PartnerRadio station partners supporting CPSQ awareness and fundraising campaigns.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Crisis Services Canada (CAS): National network coordinating suicide prevention and crisis-line standards/protocols. Operates as a system-level peer to CPSQ's Quebec coordination role and influences training/program templates adopted by local centers.
• Association canadienne pour la santé mentale (ACSM / CMHA): Canada's national mental-health nonprofit operating across prevention, advocacy, and service delivery. CPSQ is a local implementer of mental-health promotion that ACMS drives at policy and pan-Canadian level; overlapping mission but broader portfolio and geographic scope.

Direct peers

• Regroupement des centres de prévention du suicide du Québec (RCPSQ): Umbrella grouping of 28 Quebec suicide-prevention centers, chaired by CPSQ's General Director. Functions as both network collaborator and a structural peer in coordinating province-wide prevention activities.
• Jeunesse J'écoute (Kids Help Phone): National 24/7 e-mental-health service for young people in Canada, offering phone, text, and chat crisis support. Direct competitor in crisis-line services, with overlap on suicide.ca digital chat/text and on the youth cohort CPSQ is targeting via PHARE.
• Centre de prévention du suicide de Montréal: Largest sister suicide-prevention center under the same Quebec network, providing 24/7 intervention (parlons suicide), postvention, and sentinel training. Closely comparable model and service portfolio, differing primarily by geography (Greater Montreal vs. Capitale-Nationale).
• Centre de crise de Québec: Regional crisis-center partner of CPSQ providing integrated crisis response coordination. Operates an adjacent crisis-intervention mandate (24/7 crisis lines, short-term residential) and serves overlapping client populations in Capitale-Nationale.
• Association québécoise de prévention du suicide (AQPS): Quebec-wide association coordinating suicide prevention initiatives of which CPSQ is a member. Comparable in mission (prevention, training, awareness) and overlapping activities, with AQPS acting at provincial rather than regional level.

Emerging players

• 9-8-8: Ligne de prévention du suicide du Canada: Newly launched national three-digit suicide-crisis hotline providing 24/7 phone and text support across Canada. Direct emergent substitute for provincial crisis lines, with potential to absorb generic demand that currently reaches 1-866-APPELLE.
• La Boussole: Quebec City community organization providing youth mental-health and referral services. Named CPSQ partner with overlapping client base; smaller and more youth-focused, but adjacent to CPSQ's PHARE/Allume.org programs.

Regional players

• Info-Santé 811 (Quebec): Province-wide non-urgent health-info and psychosocial line operated by the Quebec Health Ministry. Adjacent to CPSQ's crisis mandate — handles general health inquiries and may route suicidal callers to CPSQ — competing for the same inbound population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cpsdequebec
• LinkedInlinkedin.com/company/cpsquebec
• Instagraminstagram.com/cpsdequebec
• Xx.com/cpsdequebec

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds3 records

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centre de prevention du suicide de Quebec