amerdis

What amerdis does

amerdis GmbH is a privately held German IT consulting and digital solutions provider headquartered in Münster, Germany, co-led by Managing Partners Michael Völkert and Udo Wehkamp. The company combines professional IT services (strategic IT consulting, project management, change management, interim management, and PMO support) with proprietary software products and compliance offerings. Its core technology platform is amSel, a multi-platform (iOS, Android, Windows) mobile digital signage and sales enablement application that integrates with ERP and CRM/CLM systems and supports offline functionality, interactive product presentations, forms/surveys, and centralized administration with analytics dashboards. Supporting offerings include a mobile CRM/CLM extension, E-Detailing content and creative services for pharmaceutical sales teams, and an automated employee training tool with built-in certificate generation and dispatch.

The company also delivers ServiceNow implementation, FNT Command/FNT Analytics infrastructure consulting, Micro Focus-based robotic process automation, validation and documentation services (CSV, SOX), and a dedicated NIS2 compliance practice with a standalone landing page (nis2.amerdis.de) covering ISMS, risk management, training, and BSI registration. Its commercial model is overwhelmingly B2B direct enterprise sales conducted through demo bookings and consultation appointments, with revenue primarily derived from professional services engagements and supplemented by recurring/repeat software-related revenue from amSel setup, customization, and ongoing support. Customer concentration is heavily skewed to pharmaceutical and healthcare enterprises (including Pfizer, Bayer, AstraZeneca, Janssen, Viatris, Ratiopharm, Leo Pharma, Vifor Pharma, Nordic Pharma, and others), with select non-pharma logos such as Deutsche Bahn and Fiege. Operating geographies span the DACH region with claims of European and worldwide delivery, supported by a partner ecosystem that includes FNT Software, Micro Focus, OEDIV, CGI, Valantic, Viseven, BVMW, and BVD Net.

Name

amerdis

Legal name

amerdis GmbH

Website

https://amerdis.de

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

amerdis GmbH is a privately held Münster-based IT consulting and software provider serving primarily pharmaceutical and healthcare enterprises with digital sales tools (amSel), mobile CRM/CLM, ServiceNow and FNT implementations, and GDPR/NIS2 compliance services via direct B2B engagement.

Ownership category

akta.pro rank

Product category

IT Consulting & Digital Sales Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEAMAI

Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

SECONDARYBPAEAFAC

Application Maintenance & Support (AMS)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Application Development & Modernization

Keywords

• IT consulting services
• ServiceNow implementation
• Data protection consulting
• NIS2 compliance solutions
• Mobile CRM software

Headquarters

HQ city

Münster

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. IT Consulting Services: Strategic IT consulting, project management, business process consulting, interim management, and change management services for enterprise clients.
2. ServiceNow Implementation: Business and technology consulting for ServiceNow solutions implementation, including setup, configuration, and ongoing support.
3. Data Protection & Compliance Services: External data protection officer appointment, GDPR conversion, risk assessments, data security checks, and NIS2 compliance implementation services.
4. Digital Sales Solutions (amSel): Platform for digital sales and service support including setup, customization to corporate design, and ongoing support services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

amerdis is a B2B IT consulting and software company that sells its proprietary amSel mobile digital sales/signage platform (with integrated CRM/CLM) alongside ServiceNow implementation, IT project management, RPA, validation, and data protection/NIS2 compliance services to enterprise customers in pharmaceuticals, healthcare, logistics, and other regulated industries primarily across the DACH region. The amSel platform enables interactive product presentations on tablets/notebooks with offline functionality and ERP/CRM integration, supporting mobile sales teams in explaining complex products to healthcare professionals and other B2B customers.

Product overview

amerdis is an IT consulting company and software solution provider offering a portfolio of products and services focused on B2B digitalization, customer processes, and information security. The core product is the amSel platform for sales and service, which includes mobile CRM/CLM functionality and digital signage capabilities. Supporting products include E-Detailing solutions for healthcare professionals and an automated training tool with certificate dispatch. The company also provides extensive IT consulting services including ServiceNow implementation, project management, RPA services, and compliance offerings (GDPR, NIS2, data protection). The architecture is a platform-plus-services model where amSel serves as the central product platform with integrated CRM/CLM and digital sales document capabilities, supplemented by professional services for implementation and ongoing compliance support.

Differentiator

Problem solved

Functional benefit

Brands

• amSel: Digital signage and sales app platform for products requiring explanation, with ERP & CRM system integration. Supports offline functionality, multi-platform (iOS, Android, Windows), interactive presentation mode, and dashboard analytics.

Products and services

• amSel — Platform for Sales & Service Proprietary mobile digital signage and sales enablement platform that supports interactive product presentations on tablets and notebooks. Connects to ERP and CRM systems, runs offline, works across iOS, Android and Windows, and includes interactive presentation mode, forms/surveys/opt-in creation, and a centralized analytics dashboard for sales teams presenting complex, explanation-heavy products to B2B customers including HCPs.
• Digitale Vertriebsunterlagen & E-Detailing Service offering for designing, producing and integrating digital sales documents and intelligent e-Detailing content for healthcare professionals. Covers concept, content creation, technical implementation, integration into the customer's CLM platform, training and reporting — sold primarily to pharmaceutical and medical-device manufacturers.
• Training Tool with Automatic Certificate Dispatch Online training and examination platform with automated certificate generation and email dispatch. Supports continuing-education requirements with regular question imports, automatic evaluation (70% passing threshold), personalized certificates, and an administrative dashboard for event creation and analysis.
• IT Consulting & Project Management Strategic IT consulting and project-management services including strategic IT advisory, IT project leadership, integration, business process consulting, cost benchmarking, change management, interim management, project controlling, PMO support and know-how transition for domestic and international projects.
• ServiceNow Consulting & Implementation Consulting and implementation services for the ServiceNow cloud platform covering business and technology consulting, solution introduction, setup/configuration and ongoing support for ITSM, CSM, process digitalization and custom workflow solutions.
• RPA (Robotic Process Automation) Services Robotic Process Automation services using Micro Focus tools to analyze and select the most suitable RPA platform for each customer and to implement automation of structured business processes via software robots.
• Validation & Documentation Services Validation and documentation services including computer system validation, CSV audit support, SOX documentation, IT system overviews, IT development plans, business continuity plans and process documentation for regulated customers.
• Data Protection & Compliance Services Data protection and compliance consulting covering appointment of an external data protection officer (Datenschutzbeauftragter), GDPR/DSGVO conversion, procedure directory management, risk assessments, follow-up assessments, data protection reports, training, consulting, data security checks, auditing of external service providers, and IT emergency plan creation for German SMEs and regulated clients.
• NIS2 Compliance Solutions NIS2 directive implementation services for EU essential and important entities including NIS2 impact analysis, BSI registration support, ISMS governance, risk management, training and awareness programs, audit support, and ongoing compliance maintenance. Served through the dedicated nis2.amerdis.de practice with free consultation appointments.
• FNT Command & FNT Analytics Implementation Consulting and implementation services for FNT Command (IT/telecom infrastructure documentation) and FNT Analytics (configurable dashboards and reporting) platforms, delivered through amerdis's partnership with FNT Software.

Quantifiable outcome

• Complete digitization of manual processes in HCP interaction for global pharmaceutical companies
• +2 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• FNT SoftwarecoreTechnology or IntegrationFNT Software partnership for IT and telecommunications infrastructure management. amerdis offers FNT Command platform implementation and FNT Analytics integration services for infrastructure documentation and reporting.
• Micro FocuscoreTechnology or IntegrationMicro Focus partnership for RPA (Robotic Process Automation) solutions. amerdis focuses on Micro Focus products for process analysis and automation implementation.
• CGIminorImplementation/ SI/ Consulting PartnerCGI partnership for consulting and implementation services collaboration in German market.
• ValanticminorImplementation/ SI/ Consulting PartnerValantic partnership for digital consulting and implementation services collaboration.
• BVMWminorStrategic or Co-development PartnerBVMW (Bundesverband mittelständische Wirtschaft) partnership for knowledge transfer and SME expertise collaboration.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• CGI Group: Named partner of amerdis. Global IT and business consulting services firm with deep ServiceNow partnership; explicitly collaborates with amerdis in the German market. Direct overlap on ServiceNow implementation, IT consulting, and digital transformation services.
• msg systems: Mid-sized German IT consulting and software firm with strong presence in insurance, banking, and regulated industries. Overlaps with amerdis on ServiceNow consulting and IT advisory to German regulated enterprises.
• valantic: Named partner of amerdis. German-headquartered digital consulting and implementation firm with overlapping ServiceNow, CRM/digital transformation, and life sciences expertise. Closely comparable mid-market German consulting footprint and customer overlap.
• Viseven: Named partner of amerdis. Specializes in digital content, CLM, and e-Detailing solutions for pharma — the same core offering as amerdis's Digitale Vertriebsunterlagen/E-Detailing line. Competes head-to-head for pharmaceutical sales-enablement budgets.

Broad incumbents

• IQVIA: Global life sciences commercial services and technology provider offering CRM/CLM, sales enablement, and consulting to pharma. Direct comparable in pharma digital sales transformation customer base, though at much greater scale.
• Veeva Systems: Dominant SaaS provider of CRM and CLM platforms for life sciences. Competes with amerdis's amSel and Mobile CRM/CLM product in pharma; represents the entrenched incumbent amerdis must displace or integrate with.
• Micro Focus: Named technology partner of amerdis; enterprise software vendor whose RPA product is implemented by amerdis. While larger and broader, the partnership makes it a structural peer/ally on the robotics and IT management stack.
• Accenture ServiceNow Business Group: Largest global ServiceNow implementation partner. Competes with amerdis for ServiceNow consulting engagements but operates at global-scale, full-stack delivery that amerdis cannot replicate.

Regional players

• Arvato Systems: German IT services subsidiary of Bertelsmann, providing system integration, cloud, and digital transformation services to regulated enterprises. Comparable mid-market footprint and DACH geographic focus to amerdis.

Emerging players

• Sygnia: Specialized cybersecurity and compliance consultancy offering NIS2 readiness, ISO 27001, and managed security services. Direct comparable to amerdis's Data Protection/NIS2 Compliance service line for German-regulated enterprises.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCLd-rGzTVbbqawouJdBGn2g
• Facebookfacebook.com/amerdis
• LinkedInlinkedin.com/company/amerdis-gmbh
• Instagraminstagram.com/amerdisgmbh
• Xx.com/amerdisgmbh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about amerdis