Mid-Hudson Regional Information Center

What Mid-Hudson Regional Information Center does

MHRIC is one of twelve New York State-designated Regional Information Centers (RICs) and operates as a department of Ulster BOCES, delivering cooperative technology and management services to 46 public school districts, 4 BOCES, and 52 non-public schools across Dutchess, Orange, Sullivan, and Ulster Counties. The organization functions as an intermediary and managed-service provider between third-party software vendors (Frontline, Heartland, SchoolTool, eSchoolData, Infinite Campus, nVision, WinCap, ParentSquare, SNAP Health, BrightBytes) and its district customers, handling implementation, hosting (cloud and on-premises), training, and tiered support under Cooperative Service (Co-Ser) agreements priced on RWADA or per-student metrics.

Its product portfolio spans student management systems, financial and HR software, food service management, special education (IEP/RTI/Medicaid), electronic health records, mass communication, board meeting management, data warehouse and state reporting (Level 0/L1RPT/L2RPT), physical security, and managed cybersecurity with proprietary NDR/MDR capabilities. Architecture is modular: districts subscribe to individual services while MHRIC integrates data flows nightly across modules to deliver a unified district-level view and meet NYSED reporting mandates. Support is delivered through a centralized Help Desk with tiered escalation to specialized Financial, Student, Data, and Technical Services teams, supplemented by on-site training facilities in New Paltz, user group meetings, and the OPT training catalog.

Revenue is generated entirely through recurring Co-Ser memberships and per-event service fees from public-sector education customers in the Mid-Hudson region. The go-to-market is direct enterprise field sales into district leadership, augmented by cooperative collaboration with the other 11 NY State RICs on statewide initiatives such as Data Privacy and Security Service (DPSS). Marketing is relationship-driven (user groups, peer referrals, professional development) rather than consumer-facing. Customer concentration is fully within K-12 public education, with deep operational switching costs and a regulatory franchise that constitutes the strongest barrier to entry.

Name

Mid-Hudson Regional Information Center

Legal name

Mid-Hudson Regional Information Center

Website

https://mhric.org

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

MHRIC is a New York State-designated Regional Information Center and Ulster BOCES department delivering cooperative technology, student/financial/special education software, data reporting, cybersecurity, and training services to 46 public school districts, 4 BOCES, and 52 non-public schools in the Mid-Hudson region.

Ownership category

akta.pro rank

Headquarters

HQ city

New Paltz

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Revenue model

1. Cooperative Educational Services (Co-Ser) Memberships: School districts and BOCES subscribe to MHRIC services through cooperative service agreements. Services are priced based on RWADA (Response to Intervention, AIS/RTI-weighted ADA) or per-student metrics. The 793 Plan combines program services for multiple stakeholders including NYSED, 47 school districts, 4 BOCES, and cross-contract entities.
2. Office Professional Training (OPT): OPT classes offered free of charge to member districts through Co-Ser 505 membership. Non-member districts incur per-class charges. Training covers software applications including Microsoft Office, Google Workspace, Adobe products, and specialized educational technology.
3. Technology and Software Support Services: Tiered support services for student management, financial, food service, and other district software systems. Services range from Basic (minimum support) to Plus (comprehensive support including printing, scheduling, and ad-hoc reporting).
4. Financial Software Systems: Support and hosting for nVision and WinCap financial management systems for school districts, including implementation, training, and ongoing technical support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

MHRIC is a New York State Regional Information Center that delivers cost-effective, integrated technology and management services to 46 public school districts and 4 BOCES across Dutchess, Orange, Sullivan, and Ulster Counties. Its core offering is a portfolio of hosted and supported software platforms covering student information systems, financial management, food service, special education, mass communication, physical security, and NYSED-mandated data reporting, delivered through cooperative service (Co-Ser) agreements that include implementation, hosting, training, and tiered ongoing support.

Product overview

The Mid-Hudson Regional Information Center (MHRIC) operates as a multi-service B2B technology provider for 46 school districts and 4 BOCES in NY State, offering a portfolio of integrated software platforms and managed services. The core offerings span Student Management Systems (SchoolTool, eSchoolData, Infinite Campus), Financial Management (nVision, WinCap), Employee Management (SchoolFront), Food Service Management (Heartland's Mosaic and WebSMARTT), Electronic Health Systems (SNAP Health Center, Frontline EHR), Special Education/IEP Management (Frontline IEP, ClearTrack 200, RTI Edge, Frontline RTI), Data Analytics (BrightBytes Early Warning and Intervention Management), Mass Communication (SchoolMessenger, ParentSquare), Meeting Management (BoardDocs, Simbli), Cybersecurity Monitoring, Physical Security (Video Surveillance, Door Access, Visitor Management), Testing & Reporting (NY State Assessments, BARS, Level 0/1/2 Data Warehouse), and professional development training (OPT, MyLearningPlan). These products function as a unified service ecosystem with MHRIC providing implementation, hosting, training, and ongoing support. Student management systems integrate with intervention tracking, special education software, food service, and mass communication platforms via automated data imports/exports. Financial systems integrate with student information and payroll. The architecture is modular, allowing districts to subscribe to individual services while benefiting from data integration across the MHRIC-supported ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Student Management Systems (SchoolTool, eSchoolData, Infinite Campus) Hosted web-based student information systems designed specifically to meet NYS requirements, providing secure role-based access to real-time data for administrators, faculty, staff, and parents. Integrates census, attendance, discipline, counseling, and scheduling.
• Financial Management Software Support (nVision and WinCap) Fully integrated accounting, payroll, and human resources systems for NY State school districts with implementation, hosting, training, user group meetings, and ongoing support.
• Food Service Management (Mosaic and WebSMARTT) Heartland's cloud-based and SQL-based food service management systems for K-12 districts, providing POS terminals, meal application processing, Direct Certification, and verification processing.
• Electronic Health Systems (SNAP Health Center and Frontline EHR) Web-based electronic health record management software for K-12 health clinics providing documentation, immunization tracking, medication administration, and Medicaid billing integration.
• Special Education Management (Frontline IEP, ClearTrack 200, Frontline ESA, Frontline 504) Web-based special education management systems for IEP, IESP, CSE, and CPSE meeting management, goals, progress monitoring, Medicaid claiming, and state-mandated report generation.
• Intervention Management (Frontline RTI and RTI Edge) Comprehensive AIS/RTI tracking and management software for NY State districts with student tracking, plan development, and progress reporting for response-to-intervention programs.
• BrightBytes Early Warning and Intervention Management Dropout prediction and prevention system using research-based algorithms to identify at-risk students and track intervention efficacy across multiple data sources.
• Cybersecurity Monitoring Service 24/7 end-to-end cybersecurity solution leveraging AI, threat hunting technology, and skilled analysts with NDR appliance, MDR monitoring, email protection, SIEM operations, and incident response capabilities.
• Physical Security Services (IP Video Surveillance, Door Access Control, Visitor Management, Emergency Communication, Radio Systems) Comprehensive physical security solutions including IP video surveillance, door access control with proximity/biometric readers, visitor screening with sex offender database checks, emergency communication systems with PA and radio integration.
• Mass Communication Services (SchoolMessenger and ParentSquare) Mass communication and engagement platforms for delivering high-volume phone, email, and text messages for emergencies, attendance alerts, and community outreach with ADA/FERPA compliance.
• Data Warehouse and State Reporting (Level 0, Level 1/L1RPT, Level 2/L2RPT) Centralized data warehouse infrastructure for NYSED-mandated SIRS reporting including Level 0 staging database, Level 1 student/assessment data reporting, and Level 2 verification reports with weekly data migration from districts and BOCES.
• NYS Assessments Testing Service All-inclusive testing services for NY State assessments including 3-8 ELA, Math, Science, NYSAA, NYSITELL, NYSESLAT, and Regents exams with answer sheet processing, CBT oversight, and result reporting.
• Technical Services (OUS WAN, Offsite Disaster Recovery, Network Security Audit, Secure Data Transfer, Phishing Awareness Testing) Wide Area Network connectivity at 100 Mb/s to 10 Gb/s bandwidth, offsite backup and disaster recovery, network security audits, secure file transfer, and phishing awareness training for districts.
• Employee Management System (SchoolFront) Employee Management System for tracking school employees from application through retirement, including job posting, onboarding, professional development, APPR tracking, evaluations, and secure file storage with financial system integration.
• Office Professional Training (OPT) Training service covering software applications including Microsoft Office, Google Workspace, and Adobe products with unlimited 60-90 minute classes, individualized training, on-demand videos, and in-district sessions for member districts.
• Data Privacy and Security Service Compliance service for NY State Education Law 2-d and Part 121 with software inventory tools, online training, and quarterly newsletters for districts.

Quantifiable outcome

• Supports compliance with NYSED Student Information Repository System (SIRS) mandatory reporting requirements
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability7 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core.

• Frontline EducationcoreTechnology or IntegrationLong-standing partnership since 2001-2002 school year. MHRIC was the first RIC in NY State to contract with Frontline for IEP, RTI, Medicaid, and 504 products. Provides advocacy for districts with Frontline, implementation support, training, and ongoing application support. Supporting services for 49 School Districts/BOCES using Frontline IEP, 48 using Frontline 504, 35 using Frontline RTI, and 35 using Frontline Medicaid.
• Heartland Payment Systems (Heartland)coreTechnology or IntegrationMHRIC has supported Heartland Food Service Management Systems for over 15 years. Supports WebSMARTT (SQL server-based) and Mosaic (cloud-based) food service systems including POS terminals, meal applications, Direct Certification, and verification processing. Provides implementation, training, and ongoing technical support for districts.
• SchoolMessenger (Synergo/Parentsquare parent)coreTechnology or IntegrationMHRIC has provided SchoolMessenger mass communication services since 2009. Supports automated calling, email, text messaging for emergencies, attendance notifications, and community outreach. Implementation includes data integration from Student and Financial Management Systems.
• ParentSquarecoreTechnology or IntegrationSupports ParentSquare communication platform including Smart Sites web content management. Provides district-wide communication through phone, email, SMS, social media integration. ADA and FERPA compliant with fully responsive design.
• SchoolToolcoreTechnology or IntegrationWeb-based student management system designed specifically for NYS requirements. MHRIC supports SchoolTool as one of three student management systems with Plus, Plus No Production, and Basic service levels. Includes hosting, training, and ongoing support.
• eSchoolDatacoreTechnology or IntegrationWeb-based student information system with comprehensive NYS compliance. MHRIC supports eSchoolData with add-on modules including Online Registration, eSD GURU analytics dashboards, and Elementary Report Card templates.
• Infinite CampuscoreTechnology or IntegrationWeb-based student information system providing district-wide transactional data warehouse. MHRIC provides Basic service level support for Infinite Campus with hosting, training, and technical assistance.
• RICOne (Statewide RIC Consortium)coreStrategic or Co-development PartnerStatewide collaboration of all 12 Regional Information Centers working together on Data Privacy and Security Service (DPSS). All RICs provide districts with shared resources and support for Education Law 2-d compliance.
• Other NY State Regional Information CenterscoreStrategic or Co-development PartnerCollaborative network including Central NY RIC, Edu-Tech, Greater Southern Tier RIC, Lower Hudson RIC, Mohawk RIC, Monroe RIC, Nassau RIC, Northeastern RIC, South Central RIC, Suffolk RIC, and Western NY RIC. Weekly conference calls and coordinated initiatives for statewide technology and reporting alignment.
• nVision Financial SystemscoreTechnology or IntegrationFully integrated accounting, payroll, and human resources system for NYS school districts. MHRIC provides implementation, hosting with nightly backups, training, user group meetings, and ongoing support. Position-centric system for tracking open positions.
• WinCapcoreTechnology or IntegrationDistrict-wide financial system for school districts and BOCES with extensive security features and Microsoft Windows integration. MHRIC provides support, training, and implementation services.
• FrontEdge Inc. (SchoolFront)coreTechnology or IntegrationSchoolFront Employee Management System covers applicant tracking through retirement for school HR departments. Includes RecruitFront for online job postings integrated with district websites. MHRIC provides implementation, training, and ongoing support for HR software.
• Ulster BOCEScoreStrategic or Co-development PartnerHost organization for MHRIC facilities at the Ulster BOCES campus in New Paltz. MHRIC operates as a department within the BOCES structure and positions are posted through Ulster BOCES careers.
• Orange-Ulster BOCEScoreChannel Partner/ Reseller/ DistributorOne of four BOCES receiving MHRIC services in the Mid-Hudson region. Located in Orange County, receiving student management, financial, and technical support services.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• PowerSchool Group: PowerSchool is a national K-12 SIS and analytics platform serving districts directly. MHRIC supports Infinite Campus and competes/co-exists with PowerSchool deployments across NY districts, making it a broad incumbent in the same product category.
• Frontline Education: Frontline is the dominant K-12 administrative software vendor for special education (IEP, RTI, 504, Medicaid) and human capital management. MHRIC is a long-standing implementation and support partner; Frontline also serves districts directly as a vendor.
• Tyler Technologies (School Automation): Tyler Technologies provides financial, HR, and student information systems to K-12 districts nationwide, overlapping with MHRIC's financial (nVision, WinCap) and SIS service offerings as a broad incumbent alternative.

Direct peers

• Onondaga-Cortland-Madison BOCES (Central NY RIC): OCM BOCES operates the Central New York Regional Information Center, providing comparable cooperative services including student management systems, financial software, and NYSED data reporting.
• Eastern Suffolk BOCES / Regional Information Center: Eastern Suffolk BOCES operates an RIC serving Long Island school districts with cooperative technology services analogous to MHRIC's portfolio (SIS hosting, data reporting, financial systems, special education software support).
• Western New York Regional Information Center (WNYRIC) / Erie 1 BOCES: WNYRIC is another of the 12 NY State Regional Information Centers, providing the same cooperative model of SIS, data warehouse, financial, and reporting services to districts in the western NY region. It is structurally and operationally identical to MHRIC.
• Monroe #1 BOCES Regional Information Center: Monroe #1 BOCES operates one of NY's 12 RICs serving districts in the Rochester region with the same cooperative services model, including SIS, financial, and NYS reporting support comparable to MHRIC.
• Capital Region BOCES: Capital Region BOCES operates a Regional Information Center serving districts in the Albany-area region, providing cooperative technology services in the same structure as MHRIC.
• Nassau Regional Information Center at Nassau BOCES: Nassau BOCES's Regional Information Center provides parallel RIC services to Long Island districts including student management, financial systems, and NYSED reporting - directly comparable to MHRIC.
• Lower Hudson Regional Information Center (Lower Hudson EdTech): Lower Hudson RIC serves districts in the Lower Hudson region with the same Co-Ser model, NYSED reporting infrastructure, and Frontline/school technology partnerships as MHRIC. Direct peer under the statewide RIC consortium.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/ulsterboces
• Facebookfacebook.com/ulsterboces
• LinkedInlinkedin.com/company/mhric

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mid-Hudson Regional Information Center