HealthproMed

What HealthproMed does

HealthproMed (legally HPM Foundation, Inc.) is a private, non-profit Federally Qualified Health Center (FQHC) operating under Section 330 of the U.S. Federal Public Health Law. Founded approximately 1990 and headquartered in San Juan, Puerto Rico, the organization delivers integrated primary healthcare through six clinic locations across San Juan, Carolina, Guaynabo/Cataño, Vieques, Culebra, and Caparra. Its clinical footprint was recently expanded with a new 44,000 sq ft San Juan facility that integrates modern technologies. Services span primary medical care, pediatrics, internal medicine, family medicine, OB/GYN, mental health, pharmacy, laboratory, imaging, dental, vision, and patient transportation, supplemented by telemedicine (teleconsultation with nursing and video visits with physicians), a Sliding Fee Discount Program, school-based health services, an HIV prevention and treatment program (VITA), LGBTT+ inclusive care, and a Buprenorphine substance abuse program.

The underlying technology stack is built on standard healthcare SaaS rather than proprietary systems: an eClinicalWeb patient portal, a telemedicine video platform, an online sliding-fee calculator, and an SMS text-messaging service for appointment reminders and lab results. There is no indication of in-house AI/ML capabilities, proprietary models, or a developed data flywheel. The organization's go-to-market is a hybrid community-led and direct-to-consumer motion: community outreach identifies uninsured individuals and facilitates Medicaid, Medicare, or CHIP enrollment, while patients also access services directly through clinics or telephone-based scheduling.

HealthproMed's revenue model is multi-stream, anchored by an HRSA Section 330 federal grant and FTCA malpractice protection, supplemented by claims reimbursements from Medicaid, Medicare, CHIP, and private insurance for clinical services, and a sliding-fee schedule for uninsured patients based on income and household size. It is governed by a Board of Directors with representatives from each clinic location and led by an Executive Director (Ivonne Rivera). The organization's primary served populations are uninsured and underinsured individuals in Puerto Rico, including school-age adolescents, LGBTT+ patients, and people living with or at risk of HIV.

Name

HealthproMed

Legal name

HPM Foundation, Inc.

Website

https://healthpromed.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

HealthproMed (HPM Foundation, Inc.) is a non-profit Federally Qualified Health Center operating six clinics across Puerto Rico, providing integrated primary care, mental health, pharmacy, dental, vision, and laboratory services to uninsured and underinsured populations under a federal HRSA Section 330 grant.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (6211), Offices of Physicians (62111), Ambulatory Health Care Services (621), Home Health Care Services (621610), Direct Health and Medical Insurance Carriers (524114), General Medical and Surgical Hospitals (622110), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Specialty (except Psychiatric and Substance Abuse) Hospitals (62231), Offices of Physicians, Mental Health Specialists (621112), Medical and Diagnostic Laboratories (62151)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Specialty Outpatient Facilities, Nec (8093), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Independent Primary Care Practices (HLAFAGAA), Primary Care & General Medicine Virtual Care (HLALAAAA), Clinical Document & Data Exchange (C-CDA, CCD, Direct Messaging) (HLACABAI), Virtual Specialty Care Programs (Payer-Sponsored) (HLALACAD), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Medicare-Certified Skilled Home Health Agencies (HHA) (HLADAFAA), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

Keywords

• Primary healthcare services
• Community health center
• Federally qualified health center
• Family medicine services
• Preventive healthcare programs

Headquarters

HQ city

San Juan

HQ country

Puerto Rico

HQ region

Latin America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Federal FQHC Grant (HRSA): Receives federal grant funding from the United States Bureau of Health under section 330 of the Federal Public Health Law as a Federally Qualified Health Center
2. Sliding Fee Program Revenue: Tiered discounts for services based on income and family household size. Patients pay according to calculated fee scale regardless of ability to pay
3. Healthcare Insurance Payments: Revenue from Medicaid, Medicare, CHIP, and private insurance for covered services including pediatrics, internal medicine, family medicine, OB/GYN, mental health, pharmacy, laboratory, and imaging

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

HealthproMed is a private non-profit Federally Qualified Health Center (FQHC) that delivers integrated primary medical care across six clinic locations in Puerto Rico, including pediatrics, family medicine, internal medicine, OB/GYN, mental health, dental, vision, pharmacy, laboratory, imaging, patient transportation, and telemedicine. Its operating model is built around the Sliding Fee Discount Program, which guarantees access to primary care for uninsured and underinsured individuals regardless of ability to pay, and is funded in part by a federal HRSA Section 330 grant with FTCA malpractice protection.

Product overview

HealthproMed is a Federally Qualified Health Center (FQHC) operating under Section 330 of the Federal Public Health Law, providing integrated primary healthcare services through multiple locations in Puerto Rico (San Juan, Carolina, Guaynabo, Vieques, Culebra, and Caparra). The organization operates as a unified health system offering core medical services (telemedicine, primary care, mental health, pharmacy, laboratory, imaging, dental, vision), supported by social programs (sliding fee discounts, school health, outreach, community relations, LGBTT+ inclusion, and VITA HIV program). Services are delivered through a network of community health centers with extended hours, home delivery options, and transportation support to ensure accessibility for uninsured and underinsured populations.

Differentiator

Problem solved

Functional benefit

Products and services

• Teleconsultation (TeleConsultas) Nursing triage delivered by telephone: a nursing professional attends to patient needs via a phone call, providing initial consultation and guidance for patients unable to visit a clinic in person.
• Telemedicine (TeleMedicina) Physician-led video consultation: a doctor evaluates patient conditions, recommends treatments, and orders medical tests as necessary via video, serving patients who cannot physically attend a clinic visit.
• Primary Healthcare and Preventive Services (Salud Primaria y Preventiva) Comprehensive primary medical services package including primary medical services, patients and families care, pharmacy, transportation, and visiting nurse, offered to uninsured and underinsured individuals across Puerto Rico.
• Mental Health Program (Programa de Salud Mental) Behavioral health services delivered by case managers, clinical social workers, psychologists, psychiatrists, and professional counselors, integrated into the FQHC's primary care model.
• Pharmacy (Farmacia) Dispensing of prescription and over-the-counter medications, with home delivery of medications available to patients unable to pick up prescriptions.
• Laboratory (Laboratorio) Clinical laboratory services supporting diagnostic testing for HealthproMed patients.
• Imaging Center (Centro de Imágenes / Rayos X) Diagnostic imaging services including radiology (X-rays), mammography, and sonography.
• Dental Services General dentistry and pediatric dentistry services offered at HealthproMed clinics.
• Vision (Optometry) Optometry services including eye exams and vision care delivered at HealthproMed clinics.
• Transportation for Patients (Transportación de Pacientes) Patient transportation service designed to facilitate access to HealthproMed's healthcare facilities for those without independent means of travel.
• Specialty Medical Services Specialized medical care including Pediatrics, Internal Medicine, Family Medicine, General Medicine, and Obstetrics and Gynecology (OB/GYN), delivered by credentialed clinicians at HealthproMed clinics.
• Sliding Fee Discount Program (Programa de Descuento Escalonado) Tiered discount program that enables access to services for patients regardless of ability to pay, with discount scales set by income and family size, including an online calculator for pre-qualification.
• School Health Program (Programa de Salud Escolar) Integrated school-based health services for students aged 11–16 at Federico Asenjo and Ernesto Ramos Antonini specialized schools in Barrio Obrero, Santurce, including pediatrics, nursing, behavioral health, nutrition, and health education.
• Outreach and Enrollment Program (Programa de Outreach) Community outreach program that identifies participants without medical coverage and facilitates their enrollment through Medicaid, Medicare, or CHIP.
• Summer Camp 'Muévete con Sabor' Extracurricular summer camp under the School Health Program that encourages adolescents to adopt a healthy lifestyle through physical activity, healthy eating habits, and entrepreneurship.
• Health Club Youth leadership development program under the School Health Program where students explore interests, connect with peers, and promote healthy lifestyle practices.
• Community Relations Program (Programa de Relaciones con la Comunidad) Program that develops and implements community programs and activities promoting health prevention and education through intersectoral relationships with community leaders, government agencies, non-profits, and educational institutions.
• LGBTT+ Inclusion Program Program ensuring non-discriminatory medical care for LGBTT+ patients through protocols, specific care criteria, and reference guides tailored to each population group.
• Buprenorphine Program Substance abuse treatment program offering buprenorphine medication-assisted therapy on Tuesdays and Thursdays, 8:00 am to 4:00 pm.
• Substance Abuse Counseling Counseling services for individuals dealing with substance abuse issues, integrated with the Buprenorphine Program.
• Patient Portal eClinicalWeb-based online portal that allows patients to access their health information and manage appointments.
• SMS Text Messaging Service Text messaging service used for appointment reminders, lab and procedure results, treatment plan information, and administrative communications with patients.
• VITA Health Program (Programa de Salud VITA) HIV prevention and treatment program that promotes pre-exposure prophylaxis (PrEP) and comprehensive care for people living with HIV, integrated into primary care to reduce stigma.

Quantifiable outcome

• PrEP is highly effective in preventing HIV infection (>90%) when taken as directed

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• U.S. Department of Health and Human Services (DHHS)coreOthersReceives federal funding through HRSA Bureau of Primary Health Care under Section 330 of the Federal Public Health Law. Has Federal Public Health Service deemed status for health-related claims including medical malpractice.

Scale indicators4 records

Recent moves9 records

Expansion highlights6 records

Regional players

• Centro Médico Episcopal San Lucas (Hospital Episcopal San Lucas): Hospital Episcopal San Lucas / San Lucas Health System operates across Puerto Rico providing hospital-based and outpatient services to underserved populations, including FQHC-style primary care programs — comparable in regional presence and mission focus, with broader inpatient scope.
• Hospital Menonita (Mennonite General Hospital): Hospital Menonita is a community hospital system operating in Puerto Rico (Caguas, Cayey, Aibonito, Guayama) providing acute and primary care to underserved populations — a regional health system serving overlapping patient demographics as HealthproMed, though primarily inpatient rather than FQHC-focused.
• Castañer General Hospital (Hospital General Castañer): Hospital General Castañer is a community hospital and FQHC-look-alike serving the central mountain region of Puerto Rico, providing primary care, emergency, and outpatient services to rural and underserved populations — comparable geographic mission, though with hospital infrastructure alongside primary care.

Direct peers

• NeoMed Center: NeoMed Center is a Federally Qualified Health Center with multiple locations across Puerto Rico providing primary care, pediatrics, OB/GYN, dental, behavioral health, and pharmacy to underserved populations — directly comparable to HealthproMed in FQHC status, scope of services, and community health mission.
• Concilio de Salud Integral de Loíza: Concilio de Salud Integral de Loíza is a community-based FQHC serving Loíza and surrounding municipalities with primary care, pediatrics, mental health, dental, pharmacy, and outreach — a direct peer in FQHC funding model, target population, and integrated community health model.
• Boriken Neighborhood Health Center: Boriken Neighborhood Health Center is a Federally Qualified Health Center in East Harlem, New York serving Latino and underserved populations with primary care, mental health, dental, and social services — comparable in FQHC funding model, patient demographics (Latino/Hispanic), and integrated community health delivery.
• Salud Integral en la Montaña: Salud Integral en la Montaña is a Section 330 FQHC serving central Puerto Rico mountain municipalities (Barranquitas, Comerío, Corozal, Naranjito, Orocovis) with primary care, dental, mental health, pharmacy, and laboratory — same funding structure, patient segment, and integrated service offering as HealthproMed.
• COSSMA (Corporación de Servicios de Salud y Medicina Avanzada): COSSMA is a Federally Qualified Health Center operating multiple clinics across Puerto Rico (Cidra, Cayey, Guayama, Humacao, Yabucoa, San Lorenzo) providing integrated primary care, pharmacy, lab, dental, and behavioral health to underserved communities — directly comparable in mission, funding model, and service mix to HealthproMed.
• Migrant Health Center, Western Region (MHCWR): Migrant Health Center is a Section 330 FQHC serving western Puerto Rico (Mayagüez, Lajas, San Germán, Las Marías, Maricao) with primary care, dental, mental health, and pharmacy — same federal funding model and integrated community health delivery as HealthproMed.

Broad incumbents

• Health Choice Network: Health Choice Network is a national FQHC-owned health center network and HRSA-funded Health Center Controlled Network providing shared services, technology, and group purchasing to community health centers — comparable as a broader ecosystem player supporting FQHCs similar to HealthproMed.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HealthproMed
• Instagraminstagram.com/healthpromed
• LinkedInlinkedin.com/company/healthpromed

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthproMed