Collision Specialists

What Collision Specialists does

Collision Specialists, Inc. (DBA CSI Auto Body) is a privately held, family-owned collision repair shop headquartered at 96 Fairway Blvd., Jackson, Tennessee. Founded in 1989, the company describes itself as Jackson's largest body shop and operates a single physical facility serving vehicle owners in Jackson and surrounding areas. Its service menu spans structural collision repair, computerized frame straightening, computer color-matching paint refinishing using Axalta systems, paintless dent removal (PDR), Advanced Driver Assistance Systems (ADAS) inspection and reset, and end-to-end insurance claim coordination. The shop holds I-CAR Gold Class status and factory-certified collision repair credentials across multiple OEMs, including Nissan, Infiniti, Acura, Fiat Chrysler Automobiles, and Hyundai, with all repairs backed by a lifetime workmanship warranty tied to vehicle ownership.

Revenue is generated primarily on a per-job, quote-based pricing model, with insurance claim payouts flowing through direct repair program (DRP) agreements with most major carriers serving the Jackson market. An additional self-serve intake channel is offered through a CarWise online photo estimate integration on the company website. The go-to-market motion is direct-to-consumer combined with insurance-referral partnerships, supported by a local presence on Facebook and X, customer testimonials, and OEM/insurance credentialing as the primary trust signals.

The company is wholly owned and operated by its founding family, with no disclosed external investment, parent entity, or subsidiary structure. Workforce size is reported in the 11-50 employee range, and operational footprint is confined to a single domestic site with no indications of geographic expansion plans, M&A activity, or capital raises in the available data.

Name

Collision Specialists

Legal name

Collision Specialists, Inc.

Website

https://csiautobody.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Collision Specialists is a family-owned auto body collision repair shop in Jackson, Tennessee, founded in 1989, serving individual vehicle owners and insurance carriers with structural repair, paint, dent removal, ADAS calibration, and claims handling.

Ownership category

akta.pro rank

Product category

Auto Body Collision Repair

NAICS

Automotive Body, Paint, and Interior Repair and Maintenance (811121), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYTLAKAEAA

Auto Body Collision Repair (Cars & Light Trucks)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Collision Repair, Bodywork & Paint

SECONDARYTLAKAAAK

Collision Repair, Bodywork & Paint (Light-Duty)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Automotive Repair & Maintenance (Light-Duty Vehicles)

SECONDARYTLAKAEAE

Frame & Structural Straightening (Unibody/Chassis)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Collision Repair, Bodywork & Paint

Keywords

• Auto body repair
• Collision repair services
• Paintless dent removal
• Insurance claim assistance
• Frame straightening

Headquarters

HQ city

Jackson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Collision Repair Services: One-time fee collision repair services including auto body repairs, frame straightening, paint matching, dent removal, and structural restoration. Revenue is generated per job based on damage assessment and repair hours.
2. Paintless Dent Removal Services: Quick dent removal service without repainting, typically completed same-day at lower cost than traditional repairs.
3. Insurance Claim Processing: The company works directly with insurance providers as a direct repair shop, handling claim submission, approval, and coordination. Revenue flows through insurance payouts for covered repairs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Collision Specialists is a family-owned auto body collision repair shop providing full-service collision repair including structural frame straightening, computerized paint color-matching using Axalta paints, paintless dent removal (PDR), ADAS inspection and reset, and end-to-end insurance claim processing. All repairs carry a lifetime workmanship warranty as long as the customer owns the vehicle.

Differentiator

Problem solved

Functional benefit

Products and services

• Collision Repairs Full-service collision repair service for vehicle owners covering auto body repairs, computerized frame straightening, computer color-matched paint, dent removal, and ADAS sensor inspection and reset. Performed at the Jackson, TN facility by I-CAR Gold and factory-trained technicians using genuine OEM parts.
• Paintless Dent Removal (PDR) Paintless dent removal service that repairs minor dents and dings from behind the panel using precision tools, without sanding, fillers, or repainting, preserving the original factory finish. Typically completed same day.
• Insurance Claims Assistance End-to-end insurance claim support including damage documentation, claim submission, direct communication with insurance providers, and full repair coordination, leveraging the shop's direct repair program relationships with major insurance carriers.

Quantifiable outcome

• All repairs guaranteed for as long as the customer owns the vehicle
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• NissancoreTechnology or IntegrationCollision Specialists is Nissan collision repair certified with factory-trained technicians who use genuine Nissan parts and proper equipment required to send Nissan vehicles home with dealership quality appearance, function and performance.
• InfiniticoreTechnology or IntegrationCollision Specialists is Infiniti collision repair certified with factory training ensuring Infiniti vehicles are repaired to dealership quality appearance, function and performance standards using genuine parts.
• AcuracoreTechnology or IntegrationCollision Specialists is certified to perform collision repairs on Acura vehicles.
• Fiat Chrysler Automobiles (FCA)coreTechnology or IntegrationCollision Specialists is FCA Collision Certified, authorized to perform collision repairs on Chrysler, Dodge, Jeep, Ram, and Fiat vehicles.
• HyundaicoreTechnology or IntegrationCollision Specialists is a Hyundai Certified Collision Repair Center, authorized to perform repairs on Hyundai vehicles.
• Assured PerformancecoreStrategic or Co-development PartnerCollision Specialists is part of the Assured Performance Network, a consumer advocacy certified collision repair shop network ensuring quality repairs and consumer protection.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• CARSTAR Auto Body Repair Experts: Franchised collision repair network in North America. Highly comparable franchise-based model delivering collision repair, insurance DRP participation, and certified repairs to local markets.
• Maaco: Franchised auto body and paint repair network with hundreds of US locations. Closely comparable business model focused on body, paint, and collision services for individual vehicle owners.
• Fix Auto USA: Franchised collision repair network with strong insurance DRP relationships. Directly comparable in offering certified collision repair, OEM-trained technicians, and insurance-driven customer flow.

Broad incumbents

• Crash Champions: One of the largest US collision repair networks with hundreds of locations across multiple states. Comparable business model focused on insurance DRP relationships and certified collision repair.
• Service King Collision: National collision repair chain with multi-state presence. Direct overlap in collision repair, paint, frame straightening, and insurance DRP-driven customer acquisition.
• Gerber Collision & Glass: Major North American collision repair and glass replacement chain. Comparable services including collision repair, glass work, and insurance claim handling at significant scale.
• Caliber Collision: Largest US collision repair chain with 1,800+ locations. Direct competitor in the same core service category (collision repair, insurance DRP) but operating at vastly greater scale and geographic breadth than Collision Specialists.

Regional players

• Joe Hudson's Collision Center: Regional Southeast US collision repair chain with strong customer-service focus. Comparable in targeting individual vehicle owners, insurance DRP participation, and certified collision repair services.
• Abra Auto Body & Glass: Multi-location collision repair and glass chain. Comparable in core service offerings (body, paint, glass) and insurance DRP orientation, though primarily operating in select US regions.
• Classic Collision: Growing regional collision repair chain in the Southeast US. Comparable in services (collision repair, paint, insurance partnerships) and operates in a similar geographic footprint to Collision Specialists.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/csiautobody
• Facebookfacebook.com/CollisionSpecialistsofJackson

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Collision Specialists