IT-Team

What IT-Team does

IT-Team GmbH is an Innsbruck-based Austrian IT services provider founded in 1998 that delivers hybrid cloud infrastructure, managed services, and digital workplace solutions to Austrian small and medium-sized businesses, tax consulting firms, and educational institutions. The company's core offering centers on proprietary cloud platforms IT2Cloud and the verticalized IT2Cloud TAXspace, built on Microsoft Azure and designed to support both cloud-native and hybrid deployments with an emphasis on Austrian/EU data sovereignty. A distinguishing capability is the firm's hybrid Apple-Microsoft engineering expertise, providing Azure Virtual Desktop-based modern workplace solutions that span Apple MacBooks and Windows laptops with integrated Microsoft 365, Adobe, and Copilot tooling.

Revenue is generated through four streams: managed services and 24/7 support contracts (recurring), subscription-based cloud services via IT2Cloud (recurring), hardware and software resale (transactional), and project-based professional services including cloud migration and low-code application development on Microsoft Power Platform and SharePoint. Pricing is not publicly disclosed and requires direct consultation. The go-to-market is sales-led and consultative, with engagement via phone, email, online appointment booking, and an in-person service counter in Innsbruck.

The firm serves three primary customer segments: businesses (its largest segment), educational institutions (via Apple Education and HP Education offerings), and tax consulting firms (via IT2Cloud TAXspace). Named enterprise customers include FIDAS Österreich (a 17-location tax consulting network), Treuhand Union Innsbruck, Fluckinger Transporte, MPREIS, HAID Werbetechnik, the City of Innsbruck, and the University of Innsbruck. The company holds the Microsoft Visionary Award (2024) and three consecutive KURIER "Top Berater" awards (2023–2025), and operates a Core-tier partnership with Microsoft.

Name

IT-Team

Legal name

IT-Team GmbH

Website

https://itteam.at

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

akta.pro secondary industries

Enterprise Architecture & IT Operating Model (BPAHAEAB), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Cloud migration services
• Managed IT services
• Hybrid infrastructure solutions
• Microsoft Azure consulting
• Education technology solutions

Headquarters

HQ city

Innsbruck

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed Services & Support: Ongoing IT management, support, and maintenance services. Includes 24/7 support availability for maintenance contract customers, consultation, training, operation, financing, and insurance services. Revenue generated through recurring service contracts.
2. Cloud Solutions (IT2Cloud): Cloud migration and hosting services providing scalable, transparent, and calculable ongoing costs instead of high one-time investments. Revenue from subscription-based cloud services.
3. Hardware and Software Sales: Sale of computers, additional devices, and software licenses. One-time revenue from product deliveries.
4. Professional Services: Consulting, implementation, and project-based services for IT infrastructure modernization, cloud migration, and custom application development.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

IT-Team GmbH provides end-to-end IT services for businesses and educational institutions in Austria, specializing in hybrid IT infrastructure that combines Apple and Microsoft technologies. Core offerings include IT2Cloud cloud migration services (including the industry-specific IT2Cloud TAXspace for tax consulting firms), low-code business application development on Microsoft Power Platform and SharePoint, Azure Virtual Desktop-based modern workplace solutions, and 24/7 managed IT support services.

Product overview

IT-Team GmbH offers a comprehensive portfolio of IT solutions for businesses and educational institutions in Austria. The core offering centers on IT2Cloud services for cloud migration (including the specialized IT2Cloud TAXspace for tax and accounting firms), complemented by Software Development using Microsoft Power Platform and SharePoint for low-code business applications, Client & Apps solutions with Azure Virtual Desktop for flexible modern workplaces, and Infrastructure services. Additional offerings include managed Services (consulting, training, operations, support), Apple Education solutions, and HP Education services. The portfolio integrates extensively with Microsoft technologies (Azure, Power Platform, Microsoft 365, Power BI) to deliver hybrid cloud, desktop virtualization, and AI-enabled productivity solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• IT2Cloud Cloud migration service enabling smooth and secure transition of IT infrastructure to the cloud (cloud native or hybrid). Provides end-to-end migration support for businesses and educational institutions using Microsoft Azure technology.
• IT2Cloud TAXspace Specialized cloud solution built on Microsoft Azure technology tailored for tax advisory and accounting firms, providing scalable, compliant, and efficient infrastructure with emphasis on data confidentiality.
• Software Development (Microsoft Power Platform & SharePoint) Low-code business application development service using Microsoft Power Platform and SharePoint, enabling cost-effective creation of individual business applications, workflows, data capture, and automation without extensive programming.
• Clients & Apps Modern workplace solutions enabling flexible work with Azure Virtual Desktop, providing seamless device management for Apple MacBook and Windows Laptop users with integrated Microsoft 365, Adobe, and Copilot applications.
• Infrastruktur (IT Infrastructure Services) IT infrastructure services including cloud migration, hybrid infrastructure setup, and modern infrastructure design for businesses combining Apple and Microsoft technologies.
• Managed IT Services Comprehensive managed IT services including consulting, training, operations, support, financing, and insurance, with 24/7 IT operations support for maintenance contract customers.
• Apple Education Educational technology solutions for schools including iPad deployment, Apple TV integration, workshops, Mac mini caching servers, Apple School Manager, Classroom, Schoolwork, and iPad insurance.
• HP Education

Quantifiable outcome

• 70-80% increase in home office usage
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature5 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationIT-Team operates as a Microsoft-focused IT service provider, implementing Microsoft Azure, Azure Virtual Desktop, Microsoft 365, Microsoft Power Platform, and SharePoint solutions. The company received the Microsoft Visionary Award in 2024 for their IT2Cloud TAXspace solution. This is a core technology partnership enabling the company's primary service offerings.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• S&T AG (Kontron AG): Austrian-headquartered technology group with IT services arm covering cloud, managed services, and workplace across DACH and CEE. Comparable on geography and breadth of Microsoft-aligned services for enterprise and public sector.
• Computacenter plc: Large UK-headquartered enterprise IT infrastructure provider with significant DACH presence. Comparable on managed services and Microsoft platform delivery, but operates at much larger scale and with broader geographic footprint.
• A1 Digital (Telekom Austria): Telekom Austria's B2B digital services arm offering cloud, managed services, and workplace solutions to Austrian and CEE enterprise customers. Comparable on geography and overlap with IT-Team's enterprise cloud and managed services offerings.

Direct peers

• Avanade: Joint venture between Accenture and Microsoft focused exclusively on Microsoft ecosystem services. Comparable on Microsoft Azure, Microsoft 365, and Power Platform-led service delivery to enterprise customers.
• Bechtle AG: Germany's largest IT system house with strong DACH footprint, offering managed services, cloud, and workplace solutions similar to IT-Team. Comparable on business model (managed services + hardware + project services) though operating at vastly greater scale.
• Kapsch BusinessCom: Austrian-headquartered IT services and system integrator serving enterprise and public sector across DACH with cloud, workplace, and managed services. Direct comparable on geography (Austria), customer segments (enterprise, public sector), and Microsoft-led service stack.
• CANCOM SE: DACH-focused managed services provider and Microsoft partner with hybrid cloud, workplace, and managed services offerings. Directly comparable on Microsoft Azure/M365-led service portfolio and managed services commercial model.
• Crayon Group: Nordic-headquartered Microsoft-focused cloud economics and managed services provider with DACH operations. Comparable on Microsoft cloud migration, license optimization, and managed services commercial model.
• SVA System Vertrieb Alexander GmbH: German IT system house with strong focus on data center, cloud, and managed services for mid-market and enterprise. Comparable on managed services commercial model and Microsoft/VMware-centric delivery.

Regional players

• ACP Technology & Services: Austrian IT system house (also DACH presence) delivering managed services, cloud, and modern workplace solutions. Direct comparable on regional Austrian market, Microsoft-led portfolio, and SMB/enterprise customer mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/itteam_at
• Facebookfacebook.com/itteam.at
• LinkedInlinkedin.com/company/it-team-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT-Team