What KEHA-keskus does

KEHA-keskus (Työllisyys-, kehittämis- ja hallintokeskus / Employment, Development and Administrative Centre) is a Finnish government state agency (valtion virasto) established in 2015 and operating under the Ministry of Economic Affairs and Employment. It functions as the national coordination center for employment, integration, development, and administrative services in Finland, supporting all 23 employment areas, all Finnish municipalities, well-being services counties, citizens, job seekers, employers, and entrepreneurs in financial difficulty. Following the 2024 TE24 employment services reform, the agency absorbed additional statutory responsibilities for promoting employment and integration and producing data on foreigners' labor market outcomes.

The agency's core product portfolio includes Tuutti-palvelu (a Microsoft SharePoint-based service platform with role-based access and two-factor authentication for employment and integration professionals), KEHA-akatemia (an online learning environment with TE-akatemia and KOTO-akatemia modules), Työmarkkinatori (national labor market exchange), Kotoutumisen asiakastietojärjestelmä (KOTO AJ, an integration client information system with mandatory municipal use from 1.1.2027), Työnvälitystilasto (employment statistics system), Tietoalusta Mylly (data platform), and KIPA-integraatiopalvelu (system integration service). Supporting services include Palkkaturva (wage guarantee against employer insolvency), Maksatuspalvelut (payment processing), Yrittäjän talousapu (entrepreneur financial counseling as part of EU Early Warning Europe), and Yritys-Suomi-neuvonta (business advisory).

The business model is non-commercial: core services are funded through Finnish state government budget allocations and supplemented by EU programs including the Recovery and Resilience Facility (€1.95B Finnish allocation, with KEHA-keskus as primary implementer for Nordic workforce digital development) and the EU AMIF Fund (€717,000 for the VaPa project). Pricing follows the Act on State Charges (150/1992), with working-time-based fees set at €52/hour. Distribution operates through seven dedicated national hotline numbers, a self-service portal, the Tuutti professional platform, and 16 regional entrepreneur support points — delivering statutory services nationwide without traditional sales motions.

Name

KEHA-keskus

Legal name

Työllisyys-, kehittämis- ja hallintokeskus (KEHA-keskus)

Website

https://keha-keskus.fi

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

KEHA-keskus is a Finnish government state agency that delivers national employment, integration, payment, and digital development services to municipalities, employment areas, citizens, and entrepreneurs, funded through state budgets and EU programs.

Ownership category

akta.pro rank

Product category

Public Employment and Integration Services

NAICS

Administration of Human Resource Programs (9231), Office Administrative Services (5611)

SIC

Services-Management Services (8741), Services-Employment Agencies (7361)

akta.pro primary industry

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

akta.pro secondary industries

Professional Employer Organization (PEO) / Co-Employment Services (BPACAHAB), Onboarding, Offboarding & Employee Lifecycle Administration (BPACAHAL), Garnishments, Levies & Wage Withholding Administration (BPAAAHAG)

Keywords

• Public employment services
• Integration services
• Workforce development
• Government digital services
• Labor market administration

Headquarters

HQ city

Mikkeli

HQ country

Finland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Government Budget Allocation: Core funding from Finnish state government budgets allocated for employment, integration, and administration services.
2. EU Recovery and Resilience Facility (RRF): EU funding for digital development projects and employment service reforms, with total Finnish allocation of 1.95 billion euros.
3. EU AMIF Fund: Asylum, Migration and Integration Fund financing for integration service development projects (717,000 euros for VaPa project).
4. Fee-based Services: Certain administrative services have statutory fees per government pricing regulations. Information services, photocopies, shipping costs, and expert services are priced on commercial basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

KEHA-keskus (Työllisyys-, kehittämis- ja hallintokeskus) is a Finnish government state agency that provides national employment, integration, and administrative services. Its core offerings include wage guarantee and payment services, employment and integration support, development of national digital platforms (Tuutti-palvelu, Työmarkkinatori, Kotoutumisen asiakastietojärjestelmä, KEHA-akatemia), professional training for workforce service staff, entrepreneur financial counseling (Yrittäjän talousapu), and advisory services on unemployment benefits and business establishment. All services are delivered under statutory mandates across all of Finland through national hotlines, online portals, and regional municipal networks.

Product overview

KEHA-keskus (Työllisyys-, kehittämis- ja hallintokeskus) operates as a national government agency providing employment, integration, and administrative services in Finland. The organization's digital portfolio consists of multiple interconnected service platforms and information systems: Tuutti-palvelu serves as the primary service platform for employment authorities with integrated knowledge library and training registration; KEHA-akatemia provides online learning for labor market professionals; Työmarkkinatori functions as the national labor market exchange; Kotoutumisen asiakastietojärjestelmä (KOTO AJ) manages integration client data; Yleinen avustusjärjestelmä (YA) handles subsidies; Työnvälitystilasto provides employment statistics; Digitaalinen palveluväylä SDG enables system integration; Tietoalusta Mylly offers data analytics; and KIPA-integraatiopalvelu connects information systems. Supporting services include Palkkaturva (wage guarantee), Maksatuspalvelut (payments), Yrittäjän talousapu (entrepreneur financial assistance), Yritys-Suomi-neuvonta, and Työttömyysturvaneuvonta.

Differentiator

Problem solved

Functional benefit

Brands

• Tuutti-palvelu: A service platform primarily for experts working in employment services and integration across Finland.
• KEHA-akatemia
• Yrittäjän talousapu
• Work in Finland

Products and services

• Tuutti-palvelu A service platform for employment authorities, integration promoters, and multidisciplinary cooperation networks. Includes a knowledge library, news distribution, training registration, and contact request functionality, and is built on Microsoft SharePoint with role-based access controls and two-factor authentication.
• KEHA-akatemia Online learning environment for labor market authorities and integration promoters, offering TE-akatemia and KOTO-akatemia training modules for independent or group study. Relaunched in a new framework in January 2025.
• Työmarkkinatori (Job Market Finland) National labor market exchange platform providing employment services information and electronic services for job seekers and employers across Finland.
• Kotoutumisen asiakastietojärjestelmä (KOTO AJ) Client information system for tracking integration services and plans. Mandatory municipality use begins 1.1.2027, supporting integration needs assessments and integration plans across all Finnish municipalities.
• Yleinen avustusjärjestelmä (YA) General subsidy system used for processing and managing subsidies within KEHA-keskus's payment service mandate.
• Työnvälitystilasto (Employment Exchange Statistics) Employment exchange statistics system providing labor market data for KEHA-keskus's national reporting and statutory information production.
• Digitaalinen palveluväylä SDG (Digital Service Gateway) Digital service gateway enabling information exchange between public employment services and other government systems, supporting automated inter-agency data flows.
• Tietoalusta Mylly (Data Platform) Data platform providing analytical and knowledge management capabilities to support KEHA-keskus's evidence-based decision-making and statutory reporting.
• KIPA-integraatiopalvelu Integration service for connecting employment service information systems across the public employment services ecosystem.
• Palkkaturva (Wage Guarantee) Statutory wage guarantee service protecting employees in case of employer insolvency, including an accelerated bankruptcy estate procedure, payable under Finnish wage guarantee legislation.
• Maksatuspalvelut (Payment Services) Payment services for processing disbursements related to employment and integration programs administered by KEHA-keskus.
• Yrittäjän talousapu (Företagarens ekonomihjälp) National counseling service providing free, confidential advice and guidance for small business owners and companies experiencing financial difficulties, including debt management and business restructuring support. Delivered through 16 regional service points and developed as part of the EU-wide Early Warning Europe system.
• Yritys-Suomi-neuvonta (Business Finland Advisory) Advisory service providing guidance on business establishment and access to public business services for companies and entrepreneurs.
• Työttömyysturvaneuvonta (Unemployment Benefit Advisory) National advisory service providing answers to unemployment insurance questions via telephone (0295 020 701) and other channels.
• Work in Finland (International Recruitment Advisory) International recruitment employer advisory service supporting Finnish businesses with international workforce hiring and international recruitment advice via [email protected] and phone 0295 016 770.

Quantifiable outcome

• Training programs reach thousands of participants nationwide, with law change webinars reaching over 5,660 participants in December
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Jyväskylä Employment Area (C23 Network)coreStrategic or Co-development Partner · 1 January 2025Led by Jyväskylä-Muurame employment area, with 15 employment areas participating in developing national competency framework for workforce services. Long-term goal is higher education program supporting employment services.
• Finnish MunicipalitiescoreStrategic or Co-development Partner · 1 January 2025All Finnish municipalities partner with KEHA-keskus for employment and integration service delivery, with mandatory use of Integration Customer Information System starting 1.1.2027.
• Well-being Services Counties (Hyvinvointialueet)minorStrategic or Co-development Partner · 1 January 2025Regional authorities receiving access to Tuutti service platform and training for integration service coordination.
• Ministry of Economic Affairs and EmploymentcoreStrategic or Co-development Partner · 1 January 2025Government ministry overseeing employment policy that initiates law change training and coordinates with KEHA-keskus on workforce service reforms including continuous learning reform.
• Early Warning EuropeminorStrategic or Co-development Partner · 1 January 2025EU-wide system for early intervention in entrepreneurial financial difficulties. Yrittäjän talousapu service is developed as part of this international cooperation.
• Finnish National Agency for Education (OPH)minorStrategic or Co-development Partner · 1 January 2025Collaboration on language examination (YKI) statistics and continuous learning reform in higher education sector.
• Finnish Patent and Registration OfficeminorOthers · 1 January 2025PRH monitoring company register compliance; featured in entrepreneur financial help webinars.
• Tax Administration (Verohallinto)minorOthers · 1 January 2025Collaboration on tax-related guidance for entrepreneurs; featured in Yrittäjän talousapu webinar series.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Others

• Cedefop (European Centre for the Development of Vocational Training): EU agency supporting vocational education and training policy; comparable in scope of European labor market analysis and policy coordination relevant to KEHA's continuous learning reform work.
• Työmarkkinatorin yhteistyökumppanit (Business Finland advisory): Finnish public innovation funding agency whose advisory line is integrated into KEHA's Yritys-Suomi-neuvonta service; complementary mandate in business development and internationalization.

Broad incumbents

• Bundesagentur für Arbeit: Germany's federal employment agency providing nationwide employment services, unemployment insurance, and workforce development — a much larger PES incumbent operating similar functions to KEHA across a larger economy.
• UWV (Employee Insurance Agency Netherlands): Dutch agency administering employee insurance and employment services, including benefit payments and reintegration support — comparable to KEHA in administering wage guarantees, benefits, and employment reintegration.

Regional players

• Elinkeinoelämän keskusliitto EK: Finnish confederation of Finnish industries representing employers in labor market policy; engages with KEHA on workforce development but from the demand side rather than as a PES operator.
• Migri (Finnish Immigration Service): Finnish government agency handling immigration and integration policy decisions; partners with KEHA on integration service delivery but operates the upstream residence-permit and citizenship functions.

Direct peers

• NAV (Norwegian Labour and Welfare Administration): Norway's national agency administering employment services, unemployment benefits, and social welfare programs; structurally analogous to KEHA as a multi-mandate state employment and welfare service provider.
• Arbetsförmedlingen: Sweden's national public employment service operating under the Swedish government, providing job matching, unemployment benefits administration, and integration services — directly comparable to KEHA-keskus in Nordic PES scope and statutory mandate.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/keha-keskus/posts/?feedView=all
• Facebookfacebook.com/KEHAfinland

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KEHA-keskus