Finger Lakes Works
Finger Lakes Works is a nonprofit workforce development organization and designated WIOA Local Workforce Investment Board serving job seekers and employers across Wayne, Ontario, Seneca, and Yates counties in New York via five career centers and online training platforms.
- Company typePrivate
- Founded2014
- HeadquartersGeneva, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Finger Lakes Works does
Finger Lakes Works, legally the Finger Lakes Workforce Investment Board, Inc., is a nonprofit workforce development organization established in 2014 under the Workforce Innovation and Opportunity Act (WIOA). It serves as the designated Local Workforce Investment Board and fiscal agent for federal WIOA funding in the four-county Finger Lakes region of New York (Wayne, Ontario, Seneca, and Yates). The organization delivers employment and training services to job seekers—adults, dislocated workers, youth ages 14-24, veterans, and people with disabilities—and provides recruitment, customized training, On-the-Job Training contracts, and Individual Training Accounts to local employers. Service delivery is anchored by a network of 5-6 physical career centers plus a specialized youth center, augmented by digital channels including the SkillUp FLX/Metrix Learning online platform (7,000+ courses, 180-day access), Coursera, NYS DOL virtual workshops, and a YouTube workforce webcast series. The career centers are equipped with assistive technology (JAWS screen readers, TTY, Braille embossers, print enlargers, specialized keyboards, motorized adjustable tables) supporting accessibility for disabled job seekers.
The business model is government-funded and freemium: primary revenue is WIOA federal appropriations administered through the New York State Department of Labor, supplemented by secondary state and federal grants. Services to job seekers are provided at little-to-no cost, while employer services are largely subsidized by public funding. Employer engagement is operationalized through the Finger Lakes Hires campaign (week-long social media employer promotions) and the annual Finger Lakes Works…With Their Hands! career expo. The organization maintains an ecosystem of educational partners (Finger Lakes Community College, Wayne-Finger Lakes BOCES, Keuka College, SUNY), disability service providers (Arc Ontario, Arc Wayne, NYS OPWDD), and community organizations (Foodlink). In October 2025, Mary Beth Phillips was appointed Executive Director, succeeding Lynn Freid. Revenue and grant award amounts are not publicly disclosed, and the organization operates with a small staff of 1-10 employees.
Finger Lakes Works firmographics
Firmographics- Name
- Finger Lakes Works
- Legal name
- Finger Lakes Workforce Investment Board, Inc.
- Website
- https://fingerlakesworks.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Finger Lakes Works is a nonprofit workforce development organization and designated WIOA Local Workforce Investment Board serving job seekers and employers across Wayne, Ontario, Seneca, and Yates counties in New York via five career centers and online training platforms.
- Ownership category
- akta.pro rank
Finger Lakes Works industry classification
Industry- Product category
- Workforce Development Services
- NAICS
- Vocational Rehabilitation Services (62431), Technical and Trade Schools (6115)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Public Workforce Development Programs (WIOA/One-Stop Career Centers) (EDAAAOAA)
Keywords
Where Finger Lakes Works is headquartered
LocationHeadquarters
- HQ city
- Geneva
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Finger Lakes Works business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- WIOA Federal Workforce Development Funding: Primary funding and authority is granted by the Workforce Innovation and Opportunity Act of 2014 (WIOA). Funding and program oversight comes from the US Department of Labor through the New York State Department of Labor. The organization is the fiscal agent for federal workforce development funding.
- Secondary State/Federal Grants: Additional funding may be available from secondary State/Federal grants (some in perpetuity, some for a fixed period), as well as other grant and/or other sources.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free services for job seekers |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Finger Lakes Works product offering
Product offeringCore offering
Finger Lakes Works is a nonprofit workforce development organization operating as the Finger Lakes Workforce Investment Board that delivers federally-funded employment and training services through 5–6 career centers across four counties in New York's Finger Lakes region. It provides WIOA Adult, Dislocated Worker, and Youth programs, career counseling, Individual Training Accounts, On-the-Job Training, customized employer training, the SkillUp FLX online learning platform, and specialized services for veterans and people with disabilities.
Product overview
Finger Lakes Works is a workforce development organization operating as a network of career centers across Wayne, Ontario, Seneca, and Yates counties in New York. The organization functions as a service delivery mechanism for federal WIOA (Workforce Innovation and Opportunity Act) funding, offering a portfolio of workforce programs including WIOA Adult and Dislocated Worker services, WIOA Youth programs, and specialized services for veterans and people with disabilities. The core offerings center on career counseling, case management, and training services (Individual Training Accounts, On-the-Job Training, Customized Training), delivered through physical career centers and the SkillUp FLX online learning platform. The organization connects job seekers with employment opportunities and helps employers recruit and develop talent.
Differentiator
Problem solved
Functional benefit
Brands
- SkillUp FLX: Free online learning program in partnership with Metrix Learning offering courses in IT, digital literacy, customer service, management, leadership, Microsoft Office, project management, and more.
- Finger Lakes Hires
Quantifiable outcome
- Desirae Adams received $3,000 in tuition assistance through WIOA program and advanced from Administrative Assistant to Vice President of Residential Services at FLACRA
Companies that use Finger Lakes Works
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Finger Lakes Works technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Finger Lakes Works partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Metrix LearningcoreFinger Lakes Works has partnered with Metrix Learning to support the SkillUp FLX program, providing 7,000+ free online courses in IT, digital literacy, customer service, management, leadership, Microsoft Office, project management, and more. Courses are accessible for 180 days through the SkillUp America platform.
- Finger Lakes Community CollegecoreEducational partner providing training programs, Mechatronics Technology graduates, workforce and career solutions, Direct Support Professional Program, and mental health video series. Hosts FLWIB public meetings.
- Wayne-Finger Lakes BOCEScoreEducational partner providing career and technical education. Hosts FLWIB public meetings at their Newark campus.
- Arc OntariominorDisability resource partner at 3071 County Complex Dr, Canandaigua, NY (585) 394-7500. Provides services for individuals with developmental disabilities.
- Arc WayneminorDisability resource partner at 150 Van Buren St, Newark, NY (315) 331-7741. Provides disability resource coordinator David Kelley for the FLWIB region.
- Keuka CollegeminorEducational partner; hosts FLWIB public meetings at their North Education Conference Center in Keuka Park, NY.
- NYS Office for Persons with Developmental Disabilities (OPWDD)corePartnership with OPWDD and SUNY to launch the Direct Support Professional Program through FLCC Workforce & Career Solutions.
- FoodlinkminorCommunity partner providing food assistance resources for working families in need. Foodlink serves a 10-county area.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Finger Lakes Works competitors and assessment
Company assessmentEmerging players
- Year Up: National nonprofit workforce development organization providing training, employer connections, and career pathways for young adults. Comparable as an emerging/scaled player operating in workforce development with employer partnerships and structured training-to-placement programs serving similar target populations.
- Per Scholas: National nonprofit providing tuition-free technology training and career advancement programs for adults from non-traditional backgrounds. Comparable as an emerging player in workforce training, particularly through IT/digital skills pathways that complement WIOA Individual Training Accounts.
- National Able Network (now known as Essential Stance): National nonprofit providing employment, training, and vocational rehabilitation services for people with disabilities, veterans, and other priority populations. Comparable as a specialized player delivering disability employment services aligned with Finger Lakes Works' DRC and WIOA priority-of-service offerings.
Direct peers
- EmployIndy: Workforce development organization serving Marion County, Indiana, administering publicly funded workforce programs and connecting job seekers with employers. Directly comparable as a regional public-private workforce intermediary with similar WIOA-aligned service delivery model.
- America Works: National employment services provider offering job placement, workforce development, and career services to job seekers, including recipients of public benefits. Comparable as a direct peer providing employment placement and workforce development services with public funding relationships.
- Worksystems Inc. Workforce development board serving the Portland, Oregon metropolitan area, operating as a WIOA-equivalent convener of workforce services, employer engagement, and training programs. Directly comparable as a regional public workforce system steward with similar funder relationships and service portfolio.
- Chicago Cook Workforce Partnership: Workforce development board for Chicago/Cook County, Illinois, convening public workforce system partners and administering WIOA-aligned programs. Directly comparable as a designated workforce board serving a multi-jurisdiction urban area with career center infrastructure and employer services.
- Workforce Development Board of Western PA: Workforce development board serving the Western Pennsylvania region as a WIOA convener and administrator. Directly comparable as a regional workforce investment entity delivering job seeker training, employer services, and priority population programs across multiple counties.
Broad incumbents
- CareerSource Florida: Statewide workforce development network in Florida administering WIOA and related programs through regional partners. Comparable as a broader statewide incumbent in the same public workforce system, with multiple regional career centers and similar job-seeker/employer service portfolios.
- Goodwill Industries International: Large national nonprofit operating workforce development, job training, and employment placement programs across the U.S. Comparable as a broad incumbent in the same space, offering overlapping capabilities in disability employment, skills training, and community-based career services at much greater scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Finger Lakes Works social profiles
Digital presenceFinger Lakes Works financial estimates
Financial estimateRevenue estimate
Valuation estimate
Finger Lakes Works leadership team
Management profileNumber of profiles
Profiles5 records
Finger Lakes Works funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Finger Lakes Works M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Finger Lakes Works
What does Finger Lakes Works do?
Finger Lakes Works is a nonprofit workforce development organization operating as the Finger Lakes Workforce Investment Board that delivers federally-funded employment and training services through 5–6 career centers across four counties in New York's Finger Lakes region. It provides WIOA Adult, Dislocated Worker, and Youth programs, career counseling, Individual Training Accounts, On-the-Job Training, customized employer training, the SkillUp FLX online learning platform, and specialized services for veterans and people with disabilities.
Is Finger Lakes Works a public or private company?
Finger Lakes Works is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Finger Lakes Works founded?
Finger Lakes Works was founded in 2014. It employs 1 to 10 people.
Where is Finger Lakes Works based?
Finger Lakes Works is headquartered in Geneva, United States, in the North America region.
How does Finger Lakes Works make money?
Two revenue lines are on record. WIOA Federal Workforce Development Funding is the primary driver. The others are secondary State/Federal Grants.
Who are Finger Lakes Works's main competitors?
Emerging players on record are Year Up, Per Scholas and National Able Network (now known as Essential Stance). Direct peers are EmployIndy, America Works, Worksystems Inc., Chicago Cook Workforce Partnership and Workforce Development Board of Western PA. Broad incumbents are CareerSource Florida and Goodwill Industries International.
Does Finger Lakes Works have an API?
No public API is recorded for Finger Lakes Works.
What industry is Finger Lakes Works in?
Finger Lakes Works's product category is Workforce Development Services. Its primary akta.pro industry code is EDAAAOAA, Public Workforce Development Programs (WIOA/One-Stop Career Centers). Its NAICS code is 62431 and its SIC code is 7361.