Cinagi

What Cinagi does

Cinagi (Pty) Ltd is a South African authorised financial services provider (FSP 50104) operating as an underwriting manager that distributes gap cover, group risk, and funeral cover insurance products for the corporate market and private individuals. Founded in 2019 and operating from Gauteng with 1-10 employees, Cinagi does not itself carry insurance risk; instead, all non-life products (including its flagship gap cover and Gap Cover MAX tier) are underwritten by Infiniti Insurance Ltd, an A credit rated insurer (FSP 35914), and all life products are underwritten by Bryte Life Co Ltd (FSP 17705), under exclusive or core underwriting manager arrangements. The product suite spans Gap Cover (covering shortfalls between medical scheme rates and private healthcare charges, including co-payments and sub-optimal ward confinements), Group Life Cover, Group Funeral Cover, Disability and Critical Illness add-ons, and the more recent Wellniciti Savings product.

Cinagi's underlying technology is a digital-first application and claims platform built on a 7-step online form with OTP verification, debit order authorisation, and a medical questionnaire, supporting both private individual sign-ups and group employer scheme enrolments. Policy activation is stated at under 5 minutes, and claims turnaround at under 48 hours, with virtual claim assistance delivered via Microsoft Teams video calls. Customer service is augmented by an AI-assisted WhatsApp Business bot that handles initial queries and routes conversations to human consultants. A distinctive differentiator is the free Medical Second Opinion service embedded in every gap cover policy, delivered through US partner Mediguide International LLC and providing access to over 100 World Leading Medical Research Centres including Harvard Medical School, Cleveland Clinic, King's College Hospital, and Boston Children's Hospital.

Cinagi monetises via monthly recurring premiums on subscription-style contracts, with risk-rated pricing determined by medical scheme benefit option, age, and dependants. Go-to-market is tri-channel: licensed insurance brokers and intermediaries (primary), corporate employer group schemes (B2B benefits distribution), and direct-to-consumer digital (website and WhatsApp). Pricing is quote-based and not publicly disclosed. The company is privately held with no disclosed parent, no institutional investors, and no disclosed funding rounds.

Name

Cinagi

Legal name

Cinagi (Pty) Ltd

Website

https://cinagi.co.za

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Cinagi is a South African underwriting manager (FSP 50104) distributing gap cover, group life, funeral cover, and savings products for corporate employers and private individuals, underwritten by Infiniti Insurance and Bryte Life via licensed brokers, employer groups, and direct digital channels.

Ownership category

akta.pro rank

Headquarters

HQ city

Gauteng

HQ country

South Africa

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Gap Cover Premiums: Monthly recurring premiums charged to policyholders for gap cover insurance, which covers shortfalls between medical scheme benefits and private healthcare provider charges. Premiums are risk-rated based on individual assessments and determined by the medical scheme benefit option selected.
2. Group Risk Premiums: Monthly recurring premiums for group risk benefits including Life Cover, Disability Cover, and Critical Illness Cover, offered to employer groups and corporate clients.
3. Group Funeral Cover Premiums: Monthly recurring premiums for group funeral cover policies providing financial assistance for funeral costs to employer groups and individual policyholders.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Cinagi is a South African underwriting manager that sells gap cover insurance, group life cover, group funeral cover, and health savings products underwritten by Infiniti Insurance Ltd and Bryte Life Co Ltd. The company distributes its insurance products through licensed brokers, employer group schemes, and a direct digital platform with online application and claims processing. A free Medical Second Opinion service is included with gap cover policies, providing access to over 100 World Leading Medical Research Centres via US partner Mediguide International.

Product overview

Cinagi is a South African health insurance and group risk solutions provider offering a portfolio of insurance products for the corporate market and private individuals. The core product suite consists of Gap Cover (the primary offering covering medical scheme shortfalls), Group Life Cover, Group Funeral Cover, and Wellniciti Savings. Group Risk Benefits can be added including Life Cover, Disability Cover, and Critical Illness Cover. A distinctive value-added service is the free Medical Second Opinion feature incorporated into gap cover policies, providing access to international medical expertise through Mediguide International. All products are underwritten by Infiniti Insurance Ltd and Bryte Life Co Ltd.

Differentiator

Problem solved

Functional benefit

Products and services

• Gap Cover Gap cover insurance that covers the shortfall between medical scheme rates and private healthcare provider charges in South Africa, providing comprehensive financial protection for policyholders and their families. It covers in-hospital procedures, co-payments, and sub-optimal ward confinements. The product includes a free Medical Second Opinion service via Mediguide International.
• Group Life Cover Life insurance coverage provided to employees through corporate group schemes, offering financial security to beneficiaries in the event of death. Offered as part of Cinagi Group Risk Benefits, underwritten by Bryte Life Co Ltd.
• Group Funeral Cover Group funeral cover that provides financial assistance to help cover funeral costs for employees and their families, ensuring peace of mind during difficult times. Available to employer groups and individual policyholders.
• Wellniciti Savings A savings-oriented health insurance solution for private individuals, providing a savings component alongside health insurance coverage.
• Cinagi Group Risk Benefits A bundled group risk benefits package offering Life Cover, Disability Cover, and Critical Illness Cover to employees through corporate group schemes, providing financial security in times of need for employees and their families.
• Medical Second Opinion Service A free international medical second opinion service included with gap cover policies, providing access to over 100 World Leading Medical Research Centres including Harvard Medical School, Cleveland Clinic, King's College Hospital, and Boston Children's Hospital for comprehensive review of local diagnoses.

Quantifiable outcome

• 100% of policy beneficiaries have their claims paid
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Infiniti Insurance LtdcoreOthersCinagi (Pty) Ltd is an underwriting manager acting on behalf of Infiniti Insurance Ltd, a licensed non-life insurance company and authorised financial services provider (FSP 35914). Infiniti Insurance is A credit rated and underwrites all Cinagi non-life insurance products including gap cover. Cinagi is the exclusive business partner of Infiniti Insurance for these products.
• Bryte Life Co LtdcoreOthersCinagi (Pty) Ltd acts as underwriting manager on behalf of Bryte Life Co Ltd, a licensed life insurer and authorised financial services provider (FSP 17705). Bryte Life underwrites Cinagi's life insurance products, including group life and related life risk benefits.
• Mediguide International LLCcoreTechnology or IntegrationMediguide International LLC is Cinagi's American business partner that delivers the Medical Second Opinion (MSO) service. Through this partnership, Cinagi gap cover members gain access to over 100 World Leading Medical Research Centres (WLMRC) including Harvard Medical School, Cleveland Clinic, King's College Hospital, and Boston Children's Hospital for comprehensive international diagnosis reviews.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Liberty Gap Cover: Liberty is a major South African financial services group offering gap cover alongside life and investment products. Comparable to Cinagi as a broad incumbent using a similar employer-group and broker distribution approach.
• Medihelp Gap Cover: Medihelp is a South African medical scheme offering gap cover as a complementary product. Comparable to Cinagi as a medical-scheme-affiliated gap cover provider competing for the same end consumer.
• Bonitas Gap Cover: Bonitas is a major South African medical scheme that offers gap cover as an add-on to its members. It is a broad incumbent comparable to Cinagi because it cross-sells gap cover to an existing medical scheme base.
• Discovery Gap Cover: Discovery Limited is a dominant SA financial services group offering gap cover alongside medical scheme, life, and investment products. It competes with Cinagi as a broad incumbent with a much larger distribution and brand footprint.
• Old Mutual Gap Cover: Old Mutual is an established South African insurer offering gap cover alongside life, investments, and disability products. Comparable to Cinagi as a broad incumbent distributing gap cover through brokers and employer groups.
• Sanlam Gap Cover: Sanlam is a major South African financial services group with gap cover distribution via its broker network. It is a broad incumbent comparable to Cinagi in employer-group gap cover distribution.

Direct peers

• Zestlife: Zestlife is a South African provider of gap cover, life cover, and disability products distributed through brokers. A direct peer to Cinagi given overlapping product set and broker-led distribution model.
• Stratum Benefits: Stratum Benefits is a South African gap cover specialist with a similar product focus (medical scheme shortfall coverage). It's the most direct, head-to-head competitor to Cinagi in the SA gap cover market.
• Ambledown Risk and Financial Services: Ambledown is a South African gap cover and medical insurance specialist focused on scheme top-up products. Direct competitive peer to Cinagi, similarly distributing gap cover through brokers and direct channels.

Emerging players

• Simply Insurance (SA): Simply Insurance is a South African digital-first insurance aggregator and broker. It is an emerging player comparable to Cinagi's digital distribution thesis — facilitating online policy purchase across multiple SA insurers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Facebookfacebook.com/Cinagi
• LinkedInlinkedin.com/company/cinagi-insurance-risk-managers

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cinagi