What Gooise Meren does

Gemeente Gooise Meren is a Dutch municipality (government entity) in the Gooi region of the Netherlands, formed in 2016 from the merger of the former municipalities Bussum, Muiden, and Naarden, with its principal office at Brinklaan 35, 1404 EP Bussum. It serves the residents and businesses of Bussum, Naarden, Muiden, and Muiderberg through statutory municipal functions including civil registry (BRP), identity and driving-license documents, building and environmental permits, waste collection, local taxation, parking management, and urban planning. The organization employs 251–500 people and is governed publicly by a College van Burgemeester en Wethouders and the Gemeenteraad; there is no private ownership, parent entity, or share capital.

The municipality operates a substantial digital service ecosystem built on a standard government IT stack: TYPO3 as content management system for gooisemeren.nl, Siteimprove for privacy-friendly web analytics, ZIVVER for encrypted citizen communication, and Spotler for social-media monitoring and webcare. This core layer underpins 14+ specialized portals — the citizen portal (mijn.gooisemeren.nl), tax desk (belastingbalie.gooisemeren.nl), civil affairs forms (iburgerzaken.gooisemeren.nl), parking services, cemetery services, environmental vision, sustainable building, the municipal budget application, the jobs portal (werkenbij.gooisemeren.nl), and bestuur.gooisemeren.nl for council transparency — along with mobile apps such as Omgevingsalert and Belevingsroute Muiden. Citizen engagement is also delivered through Facebook, Instagram, WhatsApp webcare, RSS feeds, multi-topic email newsletters, and a digital participation panel (gooisemerenspreekt.nl).

Revenue is not generated commercially but through statutory local taxes and levies including OZB property tax (0.0730%–0.1749%), waste levy (€285.21–€448.31), sewerage levy (€265.60 fixed plus volume-tiered variable), tourist tax (€3.10/p/n), precario tax, and advertising tax. Core operational partnerships include GAD Gooi en Vechtstreek for waste services (with a methodology change effective 1 July 2026 consolidating pmd collection with residual waste), COA for asylum-seeker accommodation, Versa Welzijn for social welfare delivery, Waterschap Amstel, Gooi en Vecht on water management, and Sociale Recherche Gooi- en Vechtstreek for joint social-investigation data processing. Governance standards include AVG/GDPR compliance, ENSIA information-security audits, WCAG 2.1/EN 301 549 accessibility compliance, and a Coordinated Vulnerability Disclosure policy; the Autoriteit Persoonsgegevens issued a €25,000 settlement against the municipality in 2024 over retention of a radicalization/extremism security report.

Name

Gooise Meren

Legal name

Gemeente Gooise Meren

Website

https://gooisemeren.nl

Company type

Public

Founded year

2016

Operating status

Operating

Headcount range

251–500 employees

Short description

Gemeente Gooise Meren is a Dutch public municipality in the Gooi region (Bussum/Muiden/Naarden/Muiderberg), formed in 2016, delivering statutory local services — civil registry, permits, waste management, local taxation, and urban planning — to its residents and businesses through a multi-portal digital ecosystem.

Ownership category

akta.pro rank

Product category

Public Administration Services

NAICS

Waste Collection (56211), Administration of Air and Water Resource and Solid Waste Management Programs (92411)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Street & Public-Space Litter Collection (Bins, Parks, Transit) (EUAIAAAG)

akta.pro secondary industries

Property Tax & Municipal Lien Search Services (BPAJAOAJ), Waste & Litter Pickup / Internal Bin & Dock Area Cleaning (Non-haul) (BPABABAJ)

Keywords

• Municipal services
• Public administration
• Waste management
• Urban planning
• Civil registry

Headquarters

HQ city

Bussum

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Pricing tiers

Distribution channels5 records

Marketing channels9 records

Core offering

Gooise Meren is a Dutch municipality that delivers public administration services to residents and local businesses in the Gooi region. Its core offerings include civil documentation (passports, ID cards, driver's licenses), waste collection and processing, local taxation (property tax, waste levy, sewerage levy), building and environmental permits, marriage registration, parking services, and civic participation platforms. The municipality operates a network of interconnected web portals and mobile applications to deliver over 100 municipal services.

Product overview

Gooise Meren is a Dutch municipality that operates a comprehensive digital service ecosystem comprising multiple interconnected web portals and mobile applications. The core offering is the main municipal services portal (gooisemeren.nl) which provides access to all citizen services. This is supplemented by specialized portals including the citizen portal (mijn.gooisemeren.nl) for online forms, the tax desk (belastingbalie.gooisemeren.nl) for tax management, and sector-specific applications like the cemetery services portal, job portal, budget application, environmental vision, and sustainable building guidance. The municipality also provides mobile apps including Omgevingsalert for environmental notifications and Belevingsroute Muiden for interactive tours. Digital participation is facilitated through gooisemerenspreekt.nl, while governmental decision-making transparency is provided through bestuur.gooisemeren.nl. All portals connect to common infrastructure including secure communication via ZIVVER and analytics via Siteimprove.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Services Portal (gooisemeren.nl) Main municipal website providing citizen access to government services including passport/ID applications, driver's licenses, parking, relocation, waste management, marriage registration, and construction permits.
• Citizen Portal (mijn.gooisemeren.nl) Citizen portal providing access to online forms and request systems for municipal services, questions to the municipality, and various administrative procedures.
• Tax Desk Portal (belastingbalie.gooisemeren.nl) Tax desk portal enabling citizens to view tax assessments, manage automatic direct debit, file objections, and request tax exemptions using DigiD authentication.
• Omgevingsalert Mobile App Mobile application (iOS and Android) for environmental alerts and notifications about local developments and permits.
• Cemetery Services Portal Cemetery services portal providing information about burial rights, maintenance rights, and cemetery management.
• Municipal Job Portal Municipal job portal listing vacancies and employment opportunities at Gemeente Gooise Meren.
• Municipal Budget Transparency Portal Municipal budget application providing transparent access to municipal budget information and financial planning.
• Environmental Vision Portal Environmental vision portal presenting the municipality's spatial planning and environmental policy framework.
• Sustainable Building Portal Sustainable building portal providing information and guidance on sustainable construction practices.
• Citizen Participation Platform (Gooise Meren Spreekt) Digital participation platform enabling residents to participate in municipal decision-making through the citizen panel (burgerpanel).
• Parking Service Portal (Parkeerloket) Parking service portal for managing parking permits and payments.
• Government Decision-Making Portal (bestuur.gooisemeren.nl) Governmental decision-making portal providing access to municipal council meetings, documents, planning, and projects.
• Civil Affairs Forms Portal (iburgerzaken.gooisemeren.nl) Civil affairs forms portal for citizen registration, name usage changes, and personal data restrictions.
• Belevingsroute Muiden Mobile App Mobile application (iOS and Android) providing interactive tours of Muiden with points of interest.
• Secure Citizen Communication Service (ZIVVER) Encrypted communication service for secure exchange of sensitive information with residents, businesses, and partners, replacing standard email for sensitive data.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• GAD Gooi en VechtstreekcoreOthers · 26 June 2026GAD (Grondstoffen en Afvalstoffen Dienst) Gooi en Vechtstreek provides waste collection and processing services for Gooise Meren. As of July 1, 2026, GAD changed its collection method for plastic, metal, and drink packaging (pmd), now collecting it together with residual waste and extracting materials using special machines.
• Versa WelzijnminorOthers · 1 January 2024Versa Welzijn provides social welfare services in the municipality, including psychological support for Ukrainian refugees and community welfare programs. The organization receives personal data from the municipality for executing socially beneficial activities under the Wet BRP.
• Waterschap Amstel, Gooi en VechtcoreOthers · 1 January 2024The water board sends annual notices regarding water management taxes and collaborates with the municipality on water-related services. Residents with limited income can apply for municipal relief for waterschapsbelasting.
• Sociale Recherche Gooi- en VechtstreekminorOthersThe Social Recherche Gooi- en Vechtstreek processes data for multiple municipalities including Gooise Meren, Blaricum, Diemen, Eemnes, Stichtse Vecht, Huizen, Hilversum, Wijdemeren, and Laren. They share joint responsibility for data processing.
• Informatiebeveiligingsdienst voor gemeenten (IBD)minorOthersThe IBD (Information Security Service for Municipalities) receives vulnerability disclosures from Gooise Meren to ensure other municipalities can take necessary security measures. Also involved in reporting security incidents.
• COA (Centraal Orgaan opvang asielzoekers)coreOthersCOA operates asylum seeker shelter facilities in the municipality. An emergency shelter location at Franse Kampweg 36 in Bussum was planned for up to 300 refugees, though the definitive lease agreement was not finalized. Existing shelter at Rijksweg 81 in Naarden houses 110 people.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeente Huizen: Smaller neighboring municipality in the Gooi en Vechtstreek region (~41,000 residents). Shares the same regional waste service (GAD), water authority (Waterschap Amstel, Gooi en Vecht), and social investigation services (Sociale Recherche Gooi- en Vechtstreek).
• Gemeente Amstelveen: Dutch municipality of comparable size (~90,000 residents) serving affluent suburban population. Operates similar digital service portals, waste collection partnerships, and tax collection systems under the same Dutch municipal law framework.
• Gemeente Hilversum: Largest neighboring municipality in the Gooi en Vechtstreek region. Comparable population (~90,000 residents), provides identical municipal services (waste, taxes, civil affairs), and shares regional partnerships including Waterschap Amstel, Gooi en Vecht and Sociale Recherche Gooi- en Vechtstreek.
• Gemeente Weesp: Former independent Dutch municipality (merged into Amsterdam in 2022) of similar small size. Comparable service portfolio including waste management, taxation, civil affairs, and urban planning under the same Dutch municipal framework.
• Gemeente Zeist: Dutch municipality of similar size (~65,000 residents) with comparable demographic profile and affluent suburban character. Operates similar digital portals, waste levy systems, and municipal tax structures under the same regulatory framework.

Broad incumbents

• Waterschap Amstel, Gooi en Vecht: Regional water authority and direct partner of Gooise Meren for water management services and tax collection. Operates at a larger regional scale across multiple municipalities, providing a structural peer for inter-municipal collaboration models.
• GAD Gooi en Vechtstreek: Regional waste collection and processing service provider partnered with Gooise Meren. Operates across multiple municipalities in the Gooi region, providing comparable municipal waste management at a shared-service scale that could serve as a structural alternative model.

Others

• IBD (Informatiebeveiligingsdienst voor gemeenten): Shared information security service for all Dutch municipalities, partnered with Gooise Meren for vulnerability disclosure coordination and incident reporting. Provides the sector-wide cybersecurity coordination layer that benchmarks municipal security posture.
• Vereniging van Nederlandse Gemeenten (VNG): National association of all Dutch municipalities that provides shared services, policy advocacy, and the KING/Gemnet digital infrastructure used by Dutch municipalities including Gooise Meren. Represents the systemic support ecosystem for Dutch municipal operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/gem.gooisemeren
• Instagraminstagram.com/gemeentegooisemeren

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gooise Meren