National Property Management

What National Property Management does

National Property Management Group (NPMG), incorporated in California and headquartered in Valencia, is a privately held HOA property management firm serving homeowner associations across Southern California, including Santa Clarita, Los Angeles, Pasadena, Simi Valley, and Ventura County. The company delivers full-service association management covering day-to-day operations, financial management, administrative management, escrow services, and 24/7 emergency response, supported by CMCA-certified staff and a family-led operating team led by Vice-President and COO Andrew Marble. Its primary customer segments are HOA Boards of Directors seeking to offload administrative burden and individual homeowners within managed communities who interact through digital self-service channels.

The company's technical foundation is a proprietary operating system that automates work orders, service requests, and violation processing by auto-generating tickets, routing them to appropriate channels, and triggering follow-up reminders to prevent task slippage. Digital resident-facing tools include a homeowner login portal (web.condomanager.com), online payments through Alliance Association Bank, online maintenance request forms, and online violation reporting. A Preferred Vendor Program curates vetted construction, janitorial, landscaping, mortgage lending, and pool maintenance partners for managed communities. The firm maintains active membership with the Community Associations Institute (CAI), the California Association of Community Managers (CACM), and CAMICB, and supports staff CMCA certification.

NPMG operates a sales-led, direct-to-tenant GTM targeting HOA boards via phone outreach, website proposal requests, referrals, and content marketing. Revenue is generated through managed-services fees paid by homeowner associations; pricing is quote-based and tailored to property size and scope, with no publicly disclosed pricing tiers. Distribution is regional and direct, with no intermediaries between the firm and its HOA clients. The firm is family-operated, has no disclosed external funding, no M&A activity, and no disclosed revenue figures, consistent with a small, privately held operator in a fragmented regional HOA management market.

Name

National Property Management

Legal name

National Property Management Group, Inc.

Website

https://npmgonline.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

National Property Management Group is a privately held Southern California firm that provides full-service HOA property management, including financial, administrative, escrow, and emergency response services, to homeowner association boards and their residents using CMCA-certified staff and a proprietary workflow automation system.

Ownership category

akta.pro rank

Product category

HOA Property Management

NAICS

Real Estate Property Managers (53131), Services to Buildings and Dwellings (5617), Other Services to Buildings and Dwellings (561790)

SIC

Real Estate Agents & Managers (For Others) (6531), Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

Association Compliance, Governance & Board Support Services (BPAJAHAN), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM)

Keywords

• HOA property management
• Community association management
• Residential property management
• Homeowner association services
• HOA financial management

Headquarters

HQ city

Valencia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. HOA Property Management Services: Full-service HOA property management including day-to-day operations, financial management, administrative management, and escrow services. Revenue is generated through management fees charged to homeowner associations. The company handles everything from property maintenance to legal guidance and vendor management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

National Property Management Group delivers full-service HOA (Homeowners Association) property management to community associations throughout Southern California. Its core services cover day-to-day operations, financial management, administrative management, and escrow services, supported by a proprietary operating system that auto-generates and routes work orders, service requests, and violations with follow-up reminders, alongside a 24/7 emergency hotline staffed by Certified Community Specialists.

Product overview

National Property Management Group provides comprehensive HOA property management services through a unified service platform. The core offerings include HOA Property Management, Financial Management, Administrative Management, and Escrow Services. These are supported by digital service tools including a Homeowner Login Portal, Online Payment Services, Maintenance Request Form, and Report a Violation system. Additional services include a 24 Hour Emergency Hotline and a Preferred Vendors Program. The company operates primarily in Southern California with specialized services for the Santa Clarita region.

Differentiator

Problem solved

Functional benefit

Products and services

• HOA Property Management Full-service homeowner association management including day-to-day operations, vendor oversight, board reporting, community inspections, compliance with governing documents, and 24/7 emergency response for HOA Boards-of-Directors in Southern California.
• Financial Management HOA financial management services including budgeting, expense tracking, reserve fund planning, and financial reporting for homeowner associations.
• Administrative Management Administrative support for HOAs including meeting coordination, compliance with governing documents, vendor coordination, and member communication management.
• Escrow Services Escrow services for HOA transactions including property sales, refinancing, and other real estate-related escrow needs.
• 24 Hour Emergency Hotline Round-the-clock emergency hotline staffed by Certified Community Specialists (661-977-0035) for urgent HOA-related emergencies.
• Preferred Vendors Program A network of vetted service providers covering construction (Pacific Building And Design), janitorial and lighting (Pacific Maintenance Group), landscaping (Green-Tek Landscape), mortgage lending (Tristar Home Loans), and pool maintenance (Ocean Pacific Pools) for HOA communities managed by NPMG.

Quantifiable outcome

• 24-hour response time for maintenance requests (tree branch removal example)
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor.

• Pacific Building And DesignminorOthersConstruction services vendor providing building and design services to HOAs managed by National Property Management Group. Contact: [email protected], office (661) 208-0248, tollfree (818) 274-2171.
• Pacific Maintenance GroupminorOthersJanitorial and lighting maintenance vendor providing cleaning and lighting services to managed HOA properties. Contact: [email protected]
• Green-Tek LandscapeminorOthersLandscaping vendor providing grounds maintenance services. Contact: [email protected], office (661) 803-5612, fax (661) 296-8613. Website: www.green-teklandscape.com
• Tristar Home LoansminorOthersMortgage lending partner for HOA homeowners. Contact: office (661) 222-9555, fax (661) 206-6434. Website: tristarmtg.com
• Ocean Pacific PoolsminorOthersPool maintenance vendor providing pool service to HOA communities. Contact: [email protected]
• Community Associations Institute (CAI)minorOthersProfessional membership organization for community associations. Company displays CAI member logo indicating active membership and adherence to industry standards.
• California Association of Community Managers (CACM)minorOthersCalifornia-specific membership organization for community managers. Company displays CACM member logo indicating professional affiliation in the California HOA management industry.
• Community Association Managers International Certification Board (CAMICB)minorOthersCertification body for community association managers. Company staff obtains CMCA (Certified Manager of Community Associations) certification through CAMICB.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• FirstService Residential: One of the largest residential property management companies in North America, providing HOA and condominium management nationwide. Comparable to NPMG as a full-service HOA manager but at vastly larger scale and broader geographic reach.
• Associa: Largest community association management company in North America, serving HOAs, condominiums and master-planned communities with comprehensive financial, administrative and maintenance services. Direct competitor in the HOA management space but with national footprint and broader technology stack.

Direct peers

• Powerstone Property Management: California-based full-service HOA and community association management firm serving master-planned, condominium and single-family HOA communities. Closely comparable to NPMG in service offering (financial, administrative, maintenance), target customer (HOA boards) and California regional focus.
• The Management Trust: California-headquartered property and community association management company offering HOA, condominium and rental management. Directly comparable in service mix (financial, administrative, maintenance) and West Coast market orientation.
• Avalon Management: Southern California-based HOA and community association management firm serving condominium, townhome and planned community developments. Closely matches NPMG in regional footprint, customer base and full-service HOA management model.

Others

• Community Associations Institute (CAI): National trade and professional membership organization for the community association industry, of which NPMG is a member. Not a competitor but the dominant industry body that sets standards, education and certification frameworks NPMG's CMCA-certified staff adhere to.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/NationalPropertyMgmt
• Facebookfacebook.com/NationalPropertyManagementGroup
• LinkedInlinkedin.com/company/national-property-management-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Property Management