K-H Service
K-H Service AS is Norway's largest authorized Dewalt dealer, founded in Oslo in 1983, selling power tools, hand tools, spare parts, and forestry/garden equipment from Dewalt, Milwaukee, Stanley, and Black & Decker to tradespeople, plumbers, electricians, and consumers through a physical store, on-site workshop, and nationwide e-commerce platform.
- Company typePrivate
- Founded1983
- HeadquartersOslo, Norway
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What K-H Service does
K-H Service AS is a privately held Norwegian specialty retailer and authorized service center for major power tool brands, founded in Oslo in January 1983 by Kjell Hvithammer and acquired by private equity firm Carpe Diem Partners in autumn 2015. The company self-describes as Norway's largest Dewalt dealer (carrying the brand since 1986) and also stocks Milwaukee (since 2009), Stanley, and Black & Decker, with an inventory of over 53,000 spare parts. It operates a single physical retail store and workshop at Østre Aker vei 215 in Oslo, employing approximately 8 people including 4 dedicated workshop technicians, alongside a nationwide e-commerce platform shipping across mainland Norway via Posten.
The business generates revenue through three streams: (1) retail sale of power tools, hand tools, accessories, and forestry/garden equipment via the physical store and online shop; (2) brand-agnostic workshop repair services with an emphasis on fastest turnaround; and (3) spare parts sales with always-in-stock inventory for Dewalt, Milwaukee, and Black & Decker. Products are priced individually in Norwegian Krone (NOK) inclusive of 25% VAT, ranging from approximately kr 1,500 to over kr 20,000, with Klarna and Vipps payment options and a 3-year warranty on machines. The primary customer segments are Norwegian tradespeople (carpenters, construction workers), plumbers and electricians, and to a lesser extent private DIY consumers.
K-H Service firmographics
Firmographics- Name
- K-H Service
- Legal name
- K-H Service AS
- Website
- https://k-hservice.no
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- K-H Service AS is Norway's largest authorized Dewalt dealer, founded in Oslo in 1983, selling power tools, hand tools, spare parts, and forestry/garden equipment from Dewalt, Milwaukee, Stanley, and Black & Decker to tradespeople, plumbers, electricians, and consumers through a physical store, on-site workshop, and nationwide e-commerce platform.
- Ownership category
- akta.pro rank
K-H Service industry classification
Industry- Product category
- Power Tools Retail and Repair Services
- NAICS
- Outdoor Power Equipment Retailers (44423), Home and Garden Equipment Repair and Maintenance (811411)
- SIC
- Lawn & Garden Tractors & Home Lawn & Gardens Equip (3524), Retail-Auto & Home Supply Stores (5531)
- akta.pro primary industry
- Tools & Tool Accessories Retail (Hand, Power, Pneumatic) (CRAIADAB)
- akta.pro secondary industry
- Outdoor Power Equipment Parts & Service Retail (CRAIAIAE)
Keywords
Where K-H Service is headquartered
LocationHeadquarters
- HQ city
- Oslo
- HQ country
- Norway
- HQ region
- Europe
Offices1 record
Markets served
K-H Service business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Product Sales: Retail sale of power tools, hand tools, accessories, and spare parts from brands including Dewalt, Milwaukee, Stanley, and Black & Decker through both physical store and online e-commerce platform.
- Repair Services: Workshop repair services for all tool brands. Repairs handled for machines from Dewalt, Milwaukee, Black & Decker regardless of brand. Fastest repair service emphasized as key selling point.
- Spare Parts Sales: Sale of spare parts and accessories for all supported brands. Spare parts always in stock for Dewalt, Milwaukee, and Black & Decker.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual product pricing with discounts on select items |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels1 record
K-H Service product offering
Product offeringCore offering
K-H Service AS is a traditional specialty tool store and authorized service center that sells professional power tools, hand tools, accessories, spare parts, forestry and garden equipment, and personal protective equipment from leading brands (primarily DEWALT and Milwaukee, plus Stanley and Black & Decker). It also operates an in-house repair workshop with four dedicated technicians servicing tools from all major brands regardless of where they were purchased, and sells an extensive inventory of over 53,000 spare parts.
Product overview
K-H Service AS is Norway's largest DEWALT dealer and an authorized service center for DEWALT, Milwaukee, Stanley, and Black & Decker power tools. Founded in 1983, the company operates as both a traditional brick-and-mortar store and an e-commerce platform (nettbutikk). Their core offerings center on DEWALT (primary brand since 1986) and Milwaukee (since 2009) power tool lines, complemented by hand tools, tool storage systems (PACKOUT, ToughSystem, TSTAK), spare parts, accessories, forestry/garden equipment, PPE, and fastening equipment. The company provides repair and service through their workshop with 4 technicians. They also offer an online Packout Builder tool for configuring Milwaukee storage systems. The business model combines retail sales of new machines (including demo/outlet items) with repair services and a comprehensive spare parts inventory.
Differentiator
Problem solved
Functional benefit
Products and services
- DEWALT Power Tools Full range of DEWALT professional power tools, accessories, and spare parts stocked by Norway's largest DEWALT dealer, sold through both physical store and online e-commerce to professional tradespeople and DIY consumers.
- Milwaukee Power Tools Complete Milwaukee product range including M12 and M18 cordless systems, displayed in a dedicated department at the Oslo store and sold online, targeted at plumbers, electricians, and professional tradespeople.
- Black & Decker Products Stocked and serviced Black & Decker power tools, spare parts, and repair services forming part of the company's authorized service station offering for Black & Decker Norway AS.
- Stanley Products Stanley hand tools and related products stocked at K-H Service, complemented by spare parts availability and brand-authorized repair service.
- Hand Tools Wide range of hand tools including screwdrivers, pliers, wrenches, hammers, chisels, measuring tools, clamps, and organization storage for professional and consumer use.
- Tool Storage Systems Modular storage systems including PACKOUT, ToughSystem, and TSTAK lines for organizing and transporting professional power tools.
- Packout Builder An online configurator tool provided by K-H Service that allows customers to design and order a custom Milwaukee PACKOUT modular storage system tailored to their tool and workflow requirements.
- Power Tool Accessories Comprehensive range of power tool accessories including drill bits, saw blades, sanding supplies, diamond discs, and other consumables for professional and DIY use.
- Forestry and Garden Equipment Garden and forestry equipment including lawn mowers, hedge trimmers, chainsaws, leaf blowers, and related accessories for professional and home users.
- Personal Protective Equipment (PPE) Safety equipment and personal protective gear including gloves, eye protection, hearing protection, and similar items for professional tool users.
- Nailing and Stapling Equipment Nail guns, staple guns, and associated fasteners including coil nails, cramp nails, and pin nails for professional carpentry and construction applications.
- Spare Parts Extensive spare parts inventory with over 53,000 listed items for Dewalt, Milwaukee, and Black & Decker power tools, sold across Norway through the online store to support customer repairs.
- Repair and Service In-house workshop repair services for power tools from Dewalt, Stanley, Milwaukee, and Black & Decker, operated by four dedicated technicians with a marketed fastest turnaround time; available in-store or via pickup for Oslo/Akershus residents.
Companies that use K-H Service
Customer profileSegments3 records
Ideal customer profiles3 records
K-H Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
K-H Service partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights4 records
K-H Service competitors and assessment
Company assessmentBroad incumbents
- Byggmax: Nordic discount building materials and tool retailer; serves both DIY consumers and professional tradespeople with tools, accessories, and consumables. Broader category scope (lumber, building materials) but overlapping customer base.
- Hilti: Global power tool and fastening manufacturer with direct sales, service, and fleet management for construction professionals. Comparable on serving tradespeople and offering repair/maintenance, but operates a direct (manufacturer-to-customer) model at far larger scale.
- Toolstation: European trade-focused tool and hardware retailer (part of Travis Perkins Group); sells power tools, hand tools, and accessories at competitive prices to tradespeople and consumers. Comparable assortment and target customer, though primarily operating outside Norway.
- Jula: Large Nordic DIY and tool retailer with stores across Norway and online sales; overlaps heavily on power tools, hand tools, garden equipment, and accessories, but operates at far greater scale and broader category breadth.
- Clas Ohlson: Nordic hardware and home products retailer with Norwegian presence and strong e-commerce; sells power tools, hand tools, garden equipment, and accessories to both consumers and small businesses — comparable assortment to K-H Service but as part of a wider portfolio.
- Würth: Global industrial supplies and tool distributor with Norwegian operations; serves professional tradespeople with tools, fasteners, PPE, and consumables. Overlaps on product mix and professional customer base, with a deeper industrial catalog.
- Hornbach: European home improvement and DIY retailer with Norwegian operations; sells power tools, garden equipment, and accessories. Far larger assortment and store footprint, but tradespeople and DIY consumers form a comparable customer base.
- Maxbo: Norwegian building supplies and hardware chain with professional trade focus; overlaps on power tools, hand tools, and accessories for tradespeople, though its core competency is heavier building materials.
Direct peers
- Skousen: Norwegian hardware retail chain selling tools, accessories, and spare parts with both physical stores and e-commerce. Closest direct comp in terms of market, customer base (professionals + consumers), and product mix centered on hardware and power tools.
Regional players
- Komplett: Largest Norwegian e-commerce retailer; sells some power tools and accessories alongside its core electronics focus. Comparable in e-commerce and shipping infrastructure but not a specialist tool retailer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
K-H Service social profiles
Digital presenceK-H Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
K-H Service leadership team
Management profileNumber of profiles
K-H Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
K-H Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about K-H Service
What does K-H Service do?
K-H Service AS is a traditional specialty tool store and authorized service center that sells professional power tools, hand tools, accessories, spare parts, forestry and garden equipment, and personal protective equipment from leading brands (primarily DEWALT and Milwaukee, plus Stanley and Black & Decker). It also operates an in-house repair workshop with four dedicated technicians servicing tools from all major brands regardless of where they were purchased, and sells an extensive inventory of over 53,000 spare parts.
Is K-H Service a public or private company?
K-H Service is a private company. It is classified as private equity controlled and is currently operating.
When was K-H Service founded?
K-H Service was founded in 1983. It employs 1 to 10 people.
Where is K-H Service based?
K-H Service is headquartered in Oslo, Norway, in the Europe region.
How does K-H Service make money?
Three revenue lines are on record. Product Sales are the primary driver. The others are repair Services and spare Parts Sales.
Who are K-H Service's main competitors?
Broad incumbents on record are Byggmax, Hilti, Toolstation, Jula, Clas Ohlson, Würth, Hornbach and Maxbo. Skousen is listed as a direct peer. Komplett is listed as a regional player.
Does K-H Service have an API?
No public API is recorded for K-H Service.
What industry is K-H Service in?
K-H Service's product category is Power Tools Retail and Repair Services. Its primary akta.pro industry code is CRAIADAB, Tools & Tool Accessories Retail (Hand, Power, Pneumatic), with a secondary code of CRAIAIAE, Outdoor Power Equipment Parts & Service Retail. Its NAICS code is 44423 and its SIC code is 3524.